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Virtual Cabinetry Designer

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Wayfair

1mo ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Design
  • Germany, +11
    Remote

AI generated summary

  • You need 3+ years in cabinetry design/sales, expertise in 2020 Design Live, strong organization skills, a private workspace, and proficiency in Google/Microsoft apps with excellent customer service focus.
  • You will guide customers in cabinetry design, create 3D renderings, manage orders, prioritize customer experience, and meet sales targets while using multiple software tools.

Requirements

  • Remote Technology Proficiency: Experience using technology to drive business results, pivot and ramp on new software or programs quickly.
  • Cabinetry Sales & Design Experience: 3+ years of previous cabinetry sales & design experience with a track record of meeting or exceeding quotas in a fast paced and rapidly changing sales environment.
  • Software Proficiency: 3+ years of experience using 2020 Design Live knowledge and experience for enhanced project visualization and streamlined design processes.
  • Design Knowledge: Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends
  • Background or Education: Experience in cabinetry, kitchen, interior design with subject matter expertise gained from education, previous roles, or skilled trades.
  • Top Tier Customer Experience: You’ll need strong focus and a sense of urgency on delivering excellent customer service and achieving sales targets
  • Organizational Skills: Strong organization, self-motivation, communication, and relationship management skills
  • Internet Requirements: Ability to maintain a hardwired internet connection with speeds of 25+ Mbps download and 5+ Mbps upload for voice and web traffic (no WiFi)
  • Team Collaboration: Ability to contribute to the success of team members and collaborate effectively
  • Private Workspace: This is a work from home position where you will be working virtually. A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) Wayfair will provide the equipment needed.
  • Technical Proficiency: Proficiency in Google and Microsoft Office applications and the ability to learn new business systems quickly

Responsibilities

  • Provide Expertise: Leverage your interior and kitchen design expertise to help navigate our customers through their design needs and purchases
  • Guide the Purchase Process: Lead customers through the custom cabinetry purchasing process: functional 3D renderings, requesting samples from manufacturers, placing orders for the customer, and upselling compatible products. You’ll use key questions with customers that allow you to provide a complete sales solution for their needs
  • Use Multiple Tools: Navigate through multiple software applications, 3rd party and proprietary tools to provide customers with recommendations for their budget, style and space as well as manage customer ordering and customers post order questions.
  • Create Functional Designs: Develop detailed, functional 3D kitchen renderings based on customer sketches, planning guides, or blueprints using 2020 Design Software
  • Meet a High Performance Bar: Meet or exceed your sales, customer satisfaction targets and other established KPIs
  • Manage Time Efficiently: Prioritize customer experience while managing your time to meet project deadlines
  • Contribute Ideas and Adapt: Bring a willingness to share innovative ideas and solutions to continuously improve team operations while thriving in a dynamic environment with frequent change.
  • Ensure a Top Tier Customer Experience: Engage customers with a high degree of empathy and professionalism in ways that ensure great Net Promoter Scores (NPS) for you and Wayfair

FAQs

Is this a fully remote position?

Yes, this is a work from home position, and you will be working virtually.

What is the required experience for this role?

The position requires 3+ years of previous cabinetry sales and design experience.

What software skills are needed for this position?

Proficiency in 2020 Design Live software is required, along with experience in Google and Microsoft Office applications.

What are the expected earnings for this job?

The position includes a base salary of $50,000 per year, plus a monthly performance-based bonus structure.

Is there support available for home office setup?

Yes, Wayfair will provide the equipment needed for your home office setup.

What kind of benefits does Wayfair offer?

Wayfair offers health, vision, and dental insurance starting on Day 1, a 401(k) with a company match, paid time off, tuition reimbursement, and employee discounts, among other benefits.

Are there opportunities for professional development?

Yes, full-time employees who have worked at Wayfair for at least six months are eligible for tuition reimbursement for pre-approved courses.

Is there a need to drive sales or marketing for this role?

No, you will receive a continuous stream of customers without the need for sales or marketing efforts.

What qualities are important for success in this role?

Strong organizational skills, a focus on customer service, time management, and the ability to collaborate with team members are important for success in this position.

Does Wayfair promote a diverse work environment?

Yes, Wayfair values diversity and is committed to creating an inclusive work environment, appreciating the unique perspectives of all employees.

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Wayfair

Retail & Consumer Goods
Industry
10,001+
Employees
2002
Founded Year

Mission & Purpose

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service to the development of tools that make the shopping process easier, to carry one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.