FAQs
What is the location for the VP Loyalty position?
The location for the VP Loyalty position is Berlin.
What is the contract type for this role?
The contract type for this role is full time.
What is the primary mission of the VP Loyalty role?
The primary mission of the VP Loyalty role is to set the overarching loyalty strategy for Zalando, aligning it with the Zalando Group Strategy and industry best practices.
How many team members will the VP Loyalty be working with?
The VP Loyalty will be working with a dedicated team of over 40 talents across commercial, product, and software engineering.
What key responsibilities does the VP Loyalty have?
Key responsibilities include driving global awareness and adoption of Zalando Plus, inspiring and leading the team, and collaborating with peers to drive the strategic roadmap.
What kind of leadership qualities are expected from the VP Loyalty?
The VP Loyalty is expected to excel in influencing, collaborating, managing multiple stakeholders, and embodying integrity, empathy, and a can-do attitude.
Is prior experience in E-commerce preferred for this position?
Yes, having an in-depth understanding of E-commerce is considered a plus.
What type of experience is required for the VP Loyalty role?
Relevant professional experience as a senior and highly respected leader with a strong record of success, as well as experience in managing cross-functional teams, is required.
How important is strategy development in this role?
Strategy development is crucial, as the VP Loyalty will define and implement the strategy for Zalando Plus in alignment with the Zalando group strategy.
What mindset is ideal for the VP Loyalty candidate?
An entrepreneurial and analytical mindset is ideal, demonstrating expertise in reaching and engaging specific user segments through targeted strategies.