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VP - Operations - Ecommerce Startup

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Michael Page

16d ago

  • Job
    Full-time
    Expert Level
  • Logistics
    Business, Operations & Strategy
  • Mumbai

AI generated summary

  • You should have a relevant bachelor’s degree, 10+ years in eCommerce operations, 5+ years in leadership, strong supply chain skills, and proficiency in data analysis and eCommerce technologies.
  • You will lead operational strategies, oversee supply chain and logistics, optimize processes, manage budgets, analyze performance data, mentor your team, and ensure compliance and efficiency.

Requirements

  • Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA or advanced degree is preferred.
  • 10+ years of experience in operations management within eCommerce or a related industry, with at least 5 years in a senior leadership role (previous experience with D2C brands is preferred).
  • Proven track record of driving operational excellence and managing complex supply chains.
  • Strong leadership, strategic thinking, and problem-solving skills.
  • Excellent communication, negotiation, and interpersonal abilities.
  • Proficiency in data analysis, performance metrics, and eCommerce technologies.

Responsibilities

  • Develop and execute comprehensive operational strategies aligned with company goals.
  • Provide strategic direction and leadership to ensure operational efficiency and scalability.
  • Oversee the end-to-end operations including supply chain management, logistics, warehousing, and order fulfillment.
  • Implement best practices and innovative solutions to optimize processes and improve performance.
  • Set and monitor key performance indicators (KPIs) to drive operational success.
  • Analyze performance data, generate insights, and implement improvements to meet targets.
  • Lead, mentor, and develop a high-performing operations team.
  • Foster a collaborative and results-oriented work environment.
  • Build and maintain strong relationships with key vendors and suppliers.
  • Negotiate contracts and manage supplier performance to ensure quality and cost-efficiency.
  • Oversee budgeting, forecasting, and financial performance related to operations.
  • Implement cost-control measures and optimize resource allocation.
  • Ensure operations comply with regulatory requirements and industry standards.
  • Develop and manage risk mitigation strategies to safeguard operations.
  • Leverage technology and data analytics to drive process improvements and operational efficiency.
  • Stay updated with industry trends and technological advancements to enhance operations.

FAQs

What is the primary responsibility of the VP of Operations in this eCommerce startup?

The primary responsibility is to drive operational excellence, manage and scale operations for the company’s brands across various channels, and support the company’s growth and strategic objectives.

What qualifications are required for this position?

A Bachelor's degree in Business Administration, Operations Management, or a related field is required. An MBA or advanced degree is preferred, along with 10+ years of experience in operations management within eCommerce or a related industry.

Is previous experience with D2C brands required?

Previous experience with D2C (Direct-to-Consumer) brands is preferred for this role.

What are the expected leadership qualities for this position?

Strong leadership, strategic thinking, problem-solving skills, and the ability to foster a collaborative and results-oriented work environment are essential.

Will the VP of Operations be responsible for financial management?

Yes, the VP of Operations will oversee budgeting, forecasting, and financial performance related to operations, and implement cost-control measures.

What types of operations will the VP be overseeing?

The VP of Operations will oversee end-to-end operations, including supply chain management, logistics, warehousing, and order fulfillment.

How will the performance be measured for this role?

Performance will be measured through key performance indicators (KPIs), performance data analysis, and implementation of improvements to meet operational targets.

Is there an emphasis on technology in this position?

Yes, leveraging technology and data analytics to drive process improvements and operational efficiency is a significant focus for this role.

Who will the VP of Operations be managing?

The VP of Operations will lead, mentor, and develop a high-performing operations team.

How important is relationship management with vendors and suppliers for this role?

Building and maintaining strong relationships with key vendors and suppliers is critical, including negotiating contracts and managing supplier performance.

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Michael Page

Human Resources
Industry
5001-10,000
Employees

Mission & Purpose

Welcome to the Michael Page global company profile. Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents. While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal. Our teams are broken down to focus on industry, assignment type, salary level and location, so your hiring requirements or job search will all be handled by a specialist who knows your sector inside-out. We are confident that our expertise can add value to your recruitment or job search process – get in touch to find out more.