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Azadea Group

18d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dubai
  • 12d left

AI generated summary

  • You need a high school diploma, 1-2 years of customer service experience, fluent English (Arabic is a plus), and strong communication, teamwork, initiative, and adaptability skills.
  • You will greet customers, take orders, serve food, ensure table setups, communicate with staff, address complaints, and manage bill payments efficiently.

Requirements

  • High School Degree
  • 1-2 years of experience in customer service in a similar role
  • Fluency in English; Arabic is a plus
  • Communication Skills: level 2
  • Cultural Awareness: level 1
  • Change and Adaptability: level 1
  • Customer Focus: level 1
  • Driving and Achieving results: level 1
  • Initiative: level 2
  • Teamwork: level 2

Responsibilities

  • Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner
  • Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
  • Arrange table set-ups before and after each customer according to the brand’s set standards
  • Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
  • Collect bill payments from customers and hand them over to the cashier

FAQs

What are the main responsibilities of a waiter at Paul Café?

The main responsibilities include presenting menus to customers, assisting with item selection, taking orders, serving food, communicating with kitchen staff and baristas, arranging table setups, ensuring professional service, and collecting bill payments.

What qualifications do I need to apply for this waiter position?

You need a High School Degree, 1-2 years of experience in customer service in a similar role, and fluency in English. Knowing Arabic is a plus.

Is prior experience required for this job?

Yes, 1-2 years of experience in customer service in a similar role is required.

What skills are important for a waiter at Paul Café?

Important skills include communication skills, cultural awareness, adaptability, customer focus, results-driven mindset, initiative, and teamwork.

What is the work schedule for this position?

The work schedule is full-time.

Where is the primary location for this job?

The primary location is in Dubai, UAE, specifically at Mirdif City Center.

When is the application deadline for this position?

The unposting date is October 27, 2024, at 4:59 PM.

Azadea Group

We exist to provide our customers and people with an entertaining and exciting way of life.

Retail & Consumer Goods
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40+ leading international franchise concepts across the Middle East and Africa. With over 13,500 employees, dedicated offices in every market it operates, and world-class infrastructure, the company oversees over 700 stores. Since its inception in 1978, the Group has developed a substantial network of retail stores representing leading international brand names in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia, and beauty & cosmetics. AZADEA Group operates across 14 countries, including Algeria, Bahrain, Cyprus, Egypt, Ghana, Ivory Coast, Jordan, Kenya, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar, and the United Arab Emirates.