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Waiter / Waitress | 0-hours | Selva | nhow Amsterdam RAI

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NH Hotels

18d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Amsterdam

AI generated summary

  • You should have 1+ year as a waiter/waitress, strong teamwork skills, active listening, great guest interaction, fluency in English (Dutch preferred), and a positive attitude. Living in Amsterdam is a plus.
  • You will greet guests, present menus, take and serve orders, make suggestions, arrange table settings, and handle payments while ensuring excellent guest service throughout.

Requirements

  • At least 1 year of experience as a waiter/ waitress, ideally in a destination restaurant
  • Proven experience as a team player
  • Ability to actively listen
  • Creating happy guests comes naturally to you
  • Excellent command of English language, Dutch is an advantage
  • You will be finishing late (between 00-01) and you must be able to get home easily at these hours (living in Amsterdam is preferred)
  • Pleasant, positive, and open attitude

Responsibilities

  • Providing excellent guest service;
  • Greeting guests and presenting menus;
  • Making suggestions based on their preferences;
  • Taking and serving food/drinks orders;
  • Up selling when appropriate;
  • Arranging table settings;
  • Delivering checks and collecting payments.

FAQs

What are the working hours for the waiter/waitress position?

The restaurant Selva is currently only open in the evenings, and you will finish late between 00:00 and 01:00.

Is prior experience required for this role?

Yes, at least 1 year of experience as a waiter/waitress is required, ideally in a destination restaurant.

Do I need to speak Dutch to apply?

Excellent command of the English language is required, and speaking Dutch is considered an advantage.

Is there any transportation allowance?

Yes, there is a travel allowance of €0.23 per kilometer, up to 30 kilometers distance from work each way.

What kind of training is provided to staff?

Free online and offline training is organized by the company's own University.

Are there bonuses associated with this position?

Yes, there is an end-of-year bonus of up to 100% of the monthly gross salary and a refer-a-friend bonus of €500.

Will I have opportunities for growth within the company?

Yes, there are opportunities to grow within the company worldwide.

Is there a discount for employees at the company hotels and outlets?

Yes, employees receive discounted rates at hotels and a 30% discount in food and beverage outlets, as well as a Friends & Family discount of up to 25%.

Is living in Amsterdam preferred for this role?

Yes, living in Amsterdam is preferred, as it helps with getting home easily after late shifts.

What is the salary range for this position?

The salary is based on experience, following the Horeca CLA scale 3, ranging between €2,252 - €2,433.

Travel & Leisure
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

NH Hotels is a global hotel chain that operates a wide range of hotels, offering premium hospitality services across Europe, the Americas, and Africa. Known for their modern design, comfort, and attention to detail, NH Hotels provides guests with excellent accommodation, dining, and event facilities tailored to both business and leisure travellers. The company focuses on delivering exceptional experiences with a strong emphasis on customer satisfaction and sustainability. NH Hotels' ultimate mission is to become a leader in the global hospitality industry by offering high-quality, personalised service. Their purpose is to create memorable stays for guests while contributing to a more sustainable future in travel and hospitality.