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Waiter / Waitress

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be over compulsory school leaving age, and no previous experience is needed. A passion for serving and a vibrant personality are essential to make a difference.
  • You will provide excellent service, take orders, ensure guest satisfaction, maintain cleanliness, collaborate with team members, handle payments, upsell items, and resolve guest issues efficiently.

Requirements

  • Candidates must be over compulsory school leaving age to apply for this position.
  • You don’t need any previous experience!
  • Being a Waiter/Waitress is perfectly suited to anybody with passion, pride and personality that wants to make a difference.

Responsibilities

  • - Provide excellent customer service to our guests.
  • - Take orders and serve food and beverages in a timely manner.
  • - Ensure guest satisfaction throughout their dining experience.
  • - Maintain a clean and organized work area.
  • - Work collaboratively with team members to provide the best service.
  • - Handle cash and payments accurately.
  • - Follow health and safety guidelines at all times.
  • - Be knowledgeable about the menu and offer recommendations to guests.
  • - Upsell food and beverage items when appropriate.
  • - Address and resolve any guest complaints or issues effectively.

FAQs

What kind of experience do I need to apply for the Waiter/Waitress position?

No previous experience is required to apply for the Waiter/Waitress position, as we provide full training and support.

What benefits do you offer for team members?

We offer a variety of benefits including 100% of unlimited gratuities, flexible working patterns, weekly pay, participation in a pension scheme, and unlimited access to 50% off our food menu for team members and their guests.

Are there opportunities for career progression?

Yes, we provide development programmes that support and fast track career progression, as well as apprenticeship programmes available at all levels.

How often are team members paid?

Team members are paid weekly every Friday.

Is there a dress code for the Waiter/Waitress position?

Yes, team members are expected to adhere to the TGI Fridays dress code, which typically includes a uniform that represents our brand.

Can I apply if I am under 18?

Candidates must be over the compulsory school leaving age to apply for this position.

Do you offer any holiday benefits?

Yes, we offer 28 days of paid holiday (pro-rata) for our team members.

Are there any special celebrations for team members?

Yes, we host team celebrations on occasions such as the 4th of July and Thanksgiving.

Is there a referral program for current employees?

Yes, we have a generous Refer a Friend scheme that rewards employees for bringing in new team members.

Will I have access to soft drinks during my shift?

Yes, team members have unlimited access to soft drinks while on shift.

How do you support diversity and inclusion in the workplace?

We believe diversity and inclusion are essential and have launched initiatives like the "Pridays" forum, as well as forums for Women In Business and Disability, to create a thriving environment for all.

Retail & Consumer Goods
Industry
10,001+
Employees
1965
Founded Year

Mission & Purpose

In 1965, TGI Fridays opened its first location in New York City. Today, there are 890 restaurants in 60 countries offering high quality, authentic American food and legendary drinks, bringing together all people from all places. The freeing and liberating spirit of "Friday"​ combined with our belief that all are welcome is our founding premise. We are The People of All Stripes.