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Waiter / Waitress

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TGI Fridays

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be of school leaving age, have no prior experience required, and bring passion, pride, and personality to make a difference.
  • You will provide excellent customer service, take and process orders, serve food and beverages, maintain cleanliness, support team members, manage inquiries, and help train new staff.

Requirements

  • Candidates must be over compulsory school leaving age to apply for this position.
  • You don’t need any previous experience.
  • Passion, pride and personality that wants to make a difference.

Responsibilities

  • * Provide excellent customer service to ensure guest satisfaction.
  • * Take and process customer orders accurately and efficiently.
  • * Serve food and beverages to guests according to TGI Fridays standards.
  • * Maintain cleanliness and organization of the dining area.
  • * Assist in the preparation and delivery of food and drinks as needed.
  • * Support team members in a fast-paced environment.
  • * Uphold TGI Fridays values and contribute to a positive work atmosphere.
  • * Manage customer inquiries and resolve any issues promptly.
  • * Participate in team celebrations and events.
  • * Help train new team members as required.

FAQs

What are the working hours for the Waiter/Waitress position?

We offer flexible working patterns to support well-being and a better work-life balance.

Is prior experience required for this position?

No, previous experience is not required. We are committed to providing full training and support.

How often do we get paid?

Team Members receive weekly pay every Friday.

What are the benefits of working as a Waiter/Waitress at TGI Fridays?

Benefits include 100% of unlimited gratuities, time and a half pay for overtime, flexible hours, development programs, and many more.

Will I be recognized for my performance?

Yes, we offer recognition for great performance aligned with our TGI Fridays values, along with great incentives for delivering results.

How does the gratuity system work?

Team Members receive 100% of unlimited gratuities, and while the average TRONC payment is £1.25 per hour, it may vary by store.

What type of training and development opportunities are available?

We provide a full program of training, support for nationally recognized qualifications, and exciting workshops to help you develop your skills.

Is there a discount on food for Team Members?

Yes, Team Members enjoy unlimited access to 50% off our food menu, which extends to up to 5 family members and friends.

How many holidays do Team Members receive?

Team Members receive 28 days of paid holiday (pro-rata).

Are there any initiatives to support diversity and inclusion?

Yes, we have launched an LGBTQ+ charity partnership, and we hold forums for Women in Business and Disability, emphasizing our commitment to diversity and inclusion.

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TGI Fridays

Retail & Consumer Goods
Industry
10,001+
Employees
1965
Founded Year

Mission & Purpose

In 1965, TGI Fridays opened its first location in New York City. Today, there are 890 restaurants in 60 countries offering high quality, authentic American food and legendary drinks, bringing together all people from all places. The freeing and liberating spirit of "Friday"​ combined with our belief that all are welcome is our founding premise. We are The People of All Stripes.