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Waiter / Waitress

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Chelmsford

AI generated summary

  • You must be over compulsory school leaving age to apply for this position.
  • You will provide excellent customer service, take and serve orders, handle payments, maintain cleanliness, collaborate with the team, assist in training, and promote menu items to ensure a positive experience.

Requirements

  • Candidates must be over compulsory school leaving age to apply for this position.

Responsibilities

  • - Provide excellent customer service to ensure a positive dining experience.
  • - Take customer orders accurately and efficiently.
  • - Serve food and beverages in a timely manner.
  • - Handle cash and process payments.
  • - Maintain a clean and organized work environment.
  • - Collaborate with team members to ensure smooth service.
  • - Assist in the training of new staff as needed.
  • - Adhere to health and safety regulations.
  • - Engage with customers and create a welcoming atmosphere.
  • - Participate in team meetings and training sessions.
  • - Recommend menu items and promote specials.

FAQs

What qualifications do I need to apply for the Waiter/Waitress position?

No previous experience is required, and we are committed to providing full training and support to help you develop your skills and achieve your goals.

Are there benefits to working as a Waiter/Waitress at TGI Fridays?

Yes, we offer a variety of benefits including 100% of unlimited gratuities paid to our team, flexible working hours, weekly pay, development programs for career progression, and discounts on food for you and your friends and family.

What rewards can I earn for my performance?

We have recognition programs for great performance, along with incentives for delivering excellent results aligned with our TGI Fridays values.

How often do I get paid?

Team Members are paid weekly every Friday.

Is there a chance for career progression?

Absolutely! We support development programs that fast track career progression and also offer apprenticeship programs available for all levels.

Will I receive training upon being hired?

Yes, you will receive a full program of training to help you develop your skills and obtain nationally recognized qualifications.

What should I expect in terms of working hours?

We offer flexible working patterns to support well-being and a better work-life balance, and time and a half is paid for hours worked over 48 in a week.

Do I receive any paid time off?

Yes, you will receive 28 days paid holiday (pro-rata).

Is TGI Fridays an inclusive workplace?

Yes, we believe in diversity and inclusion, and have forums for LGBTQ+, Women in Business, and Disability, making us an equal opportunities employer.

What is the TRONC payment?

The average TRONC payment per hour is £1.25, representing the national average across all our stores. Gratuity payments may vary depending on the store where you work.

Retail & Consumer Goods
Industry
10,001+
Employees
1965
Founded Year

Mission & Purpose

In 1965, TGI Fridays opened its first location in New York City. Today, there are 890 restaurants in 60 countries offering high quality, authentic American food and legendary drinks, bringing together all people from all places. The freeing and liberating spirit of "Friday"​ combined with our belief that all are welcome is our founding premise. We are The People of All Stripes.