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Waiter / Waitress

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TGI Fridays

15d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Milton Keynes

AI generated summary

  • You must be of compulsory school leaving age, have no previous experience required, and possess passion, pride, and personality to make a difference.
  • You will deliver excellent customer service, take and serve orders, maintain cleanliness, handle transactions, collaborate with the team, address inquiries, upsell items, and assist in training new members.

Requirements

  • Candidates must be over compulsory school leaving age to apply for this position.
  • You don’t need any previous experience!
  • Passion, pride and personality that wants to make a difference.

Responsibilities

  • - Deliver exceptional customer service to enhance the dining experience.
  • - Take customer orders accurately and efficiently.
  • - Serve food and beverages in a timely manner.
  • - Maintain cleanliness and organization of the restaurant tables and service areas.
  • - Handle cash and card transactions accurately.
  • - Collaborate with team members to provide a seamless dining experience.
  • - Address customer inquiries and concerns promptly and professionally.
  • - Upsell food and beverage items as appropriate.
  • - Assist with the training and mentoring of new team members.
  • - Follow health and safety regulations and restaurant policies.

FAQs

Is previous experience required to apply for the Waiter/Waitress position?

No, previous experience is not required as we provide full training and support to help you succeed.

What are the working hours like for this role?

We offer flexible working patterns to support well-being and better work-life balance.

How often are Team Members paid?

Team Members are paid weekly every Friday.

What benefits are available to Team Members?

Benefits include 100% of unlimited gratuities, time and a half pay for overtime, participation in a pension scheme, and many more perks.

Are there opportunities for career progression?

Yes, we offer development programmes and apprenticeship opportunities to support and fast track career progression.

Can I bring friends or family to enjoy the food benefits?

Yes, Team Members enjoy 50% off our food menu for themselves and up to 5 family or friends.

How does the gratuity payment work?

The average TRONC payment per hour is £1.25, which may vary depending on the store where you work, as gratuity payments are not guaranteed.

What is the policy on diversity and inclusion?

We believe diversity and inclusion are essential for a successful environment and actively promote it through various forums, including Women in Business and LGBTQ+ partnerships.

How many days of paid holiday can Team Members expect?

Team Members receive 28 days of paid holiday (pro-rata).

Is TGI Fridays an equal opportunities employer?

Yes, we are an equal opportunities employer and celebrate people of all stripes.

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TGI Fridays

Retail & Consumer Goods
Industry
10,001+
Employees
1965
Founded Year

Mission & Purpose

In 1965, TGI Fridays opened its first location in New York City. Today, there are 890 restaurants in 60 countries offering high quality, authentic American food and legendary drinks, bringing together all people from all places. The freeing and liberating spirit of "Friday"​ combined with our belief that all are welcome is our founding premise. We are The People of All Stripes.