FAQs
What is the main responsibility of a Waiter/Waitress at Heritage Madrid Hotel?
The main responsibility is to provide prompt and courteous service delivery to all guests, ensuring their satisfaction with the quality of service and comfort in the food and beverage outlets.
What qualifications are required for this position?
The qualifications required include proficiency in Spanish and English, previous experience in Food & Beverage/Restaurant operations, a passion for excellent service, and the ability to work well in a team.
What type of environment does Relais & Châteaux promote?
Relais & Châteaux promotes a lifestyle inspired by local culture and aims to protect and promote the richness and diversity of the world’s cuisine and hospitality traditions.
Is knowledge of the menu and services necessary for this role?
Yes, having complete knowledge of the menus, beverages, services, and facilities provided by the hotel is essential for this role.
Are there opportunities for professional development in this position?
Yes, employees are encouraged to continuously develop their professional skills to further increase guest satisfaction.
How important is teamwork in this position?
Teamwork is crucial as you will be working within all departments to ensure the timely and efficient operation of the restaurant.
What are the expectations for maintaining hygiene and safety in the workplace?
You are expected to ensure a safe and hygienic work area and to uphold the privacy rights of the guests.