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WAITING STAFF

  • Job
    Full-time
    Entry Level
  • Birmingham

AI generated summary

  • You should have some hospitality experience (training provided), maintain high hygiene standards, thrive in a fast-paced environment, and possess a hands-on attitude toward customer service.
  • You will maintain high health & safety standards, deliver excellent customer service, and thrive in a fast-paced environment while receiving full training if needed.

Requirements

  • - Have previous hospitality experience but not essential, we offer full training
  • - Be capable of maintaining high health & safety and hygiene standards
  • - Able to work in fast-paced and busy environment
  • - Understand what customer service is and possess a hands-on attitude!

Responsibilities

  • The Front of House team member we are looking for will:
  • Have previous hospitality experience but not essential, we offer full training
  • Be capable of maintaining high health & safety and hygiene standards
  • Able to work in fast-paced and busy environment
  • Understand what customer service is and possess a hands-on attitude!

FAQs

What kind of shifts are available for waiting staff?

We offer both full-time and part-time shifts.

Is previous experience in hospitality required?

Previous hospitality experience is preferred but not essential, as we provide full training.

What benefits do team members receive while on shift?

Team members receive free yummy pizzas and soft drinks during their shifts, as well as free sourdough bread to cook at home.

Are there any schemes in place for tips?

Yes, we have a Tronc Scheme that allows for a generous share of tips.

What kind of training do new team members receive?

New team members undergo an initial 2-week training program to help them succeed in their roles.

What should I expect in terms of career development?

We offer ongoing personal growth and development opportunities through our Franco Academy, along with potential career opportunities across the UK.

How are health and safety standards maintained?

Team members are expected to maintain high health and safety and hygiene standards at all times.

Is there a uniform provided?

Yes, a uniform is provided to all team members.

Do you offer paid holidays?

Yes, team members are entitled to 28 paid holidays.

Are there any employee assistance programs?

Yes, we provide an AXA Employee Assistance Programme that includes a health app and counseling services.

Is there flexibility in scheduling?

Yes, we offer flexible schedules to accommodate our team members' needs.

What social events are planned for staff?

We host annual social events for our team members to enjoy together.

Is there a referral bonus for employees?

Yes, we have an employee referral bonus scheme in place.

What type of working environment does Franco Manca offer?

We provide a fun and diverse working environment for all team members.

Sourdough pizza. As it should be.

Retail & Consumer Goods
Industry
1001-5000
Employees
2008
Founded Year

Mission & Purpose

Franco Manca is one of the fastest growing restaurant companies in the UK. Starting out in 2008, founded by Giuseppe Mascoli in Brixton Market London, we're taking our authentic Neapolitan sourdough pizza across the UK. Franco Manca is built on the belief that to be truly enjoyed, food needs to be made with authentic, delicious ingredients, organic and locally sourced where possible. Guests can enjoy classic Italian flavours from our Margherita to fresh seasonal specials. Franco Manca is the pioneer of the classic Neapolitan sourdough pizza in the UK, we work with seasonal ingredients that are cooked in the traditional method. We aim to keep our business and food simple, authentic and really good value.