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Waitress for Conrad Dubai

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Hilton

10d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You should have a positive attitude, good communication skills, experience in food and beverage, cash handling, and knowledge of food hygiene. Arabic is a plus; luxury property experience is preferred.
  • You will manage guest queries, serve drinks, ensure menu knowledge, maintain stock, ensure food quality, follow grooming standards, and comply with safety regulations.

Requirements

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • Arabic Language will be advantage
  • Experience in Food and Beverage
  • Previous experience of cash handling
  • Knowledge of Food Hygiene Regulations
  • Experience working for a luxury property

Responsibilities

  • Manage guest queries in a friendly, timely, and efficient manner
  • Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
  • Ensure knowledge of menu and all products
  • Ensure mis-en-place is well stocked at all floor stations
  • Follow correct reporting procedures if faced with issues
  • Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Comply with hotel security, fire regulations and all health and safety legislation

FAQs

What is the primary responsibility of a waitress at Conrad Dubai?

The primary responsibility of a waitress at Conrad Dubai is to serve guests in a friendly, timely, and efficient manner, ensuring an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What skills are required for the waitress position?

Required skills include a positive attitude, good communication skills, commitment to high levels of customer service, excellent grooming standards, flexibility, and the ability to work both independently and in teams.

Is prior experience in food and beverage required for this role?

While it is not strictly required, previous experience in food and beverage as well as cash handling is considered advantageous for this role.

Are there any language requirements for the waitress position?

Yes, having knowledge of the Arabic language would be considered an advantage for this position.

What should a waitress at Conrad Dubai know about alcohol service?

A waitress must serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for both residents and non-residents.

Are there grooming and hygiene standards that must be followed?

Yes, a waitress is expected to practice Hilton Grooming standards, which include adherence to a uniform dress code, cleanliness, and personal hygiene.

What kind of work environment can a waitress expect at Conrad Hotels & Resorts?

A waitress can expect a contemporary design with sophisticated amenities and personalized service, where team members play a crucial role in delivering exceptional travel experiences.

How does the waitress handle guest queries?

A waitress is required to manage guest queries in a friendly, timely, and efficient manner.

What safety regulations must a waitress comply with?

A waitress must comply with hotel security, fire regulations, and all health and safety legislation.

Is teamwork important in this role?

Yes, teamwork is essential, as a waitress will always be working on behalf of the guests and in collaboration with other team members.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay