FAQs
What are the main responsibilities of a Ward Clerk?
The main responsibilities of a Ward Clerk include timely and accurate charging of procedures, storing supplies in the hospital information system, scheduling appointments, and coordinating communication among healthcare staff.
Is a nursing degree required for this job?
Yes, a Diploma or Bachelor's degree in nursing (BSN) is required for this position.
What kind of administrative tasks does a Ward Clerk perform?
A Ward Clerk assists the Nurse Manager in compilation of documentation and audits, maintains log books, manages patient records, and helps with clinical and administrative work as needed.
How does a Ward Clerk manage patient billing?
A Ward Clerk ensures all patients are charged for supplies and procedures in the hospital information system for final billing.
What specific inventory responsibilities does a Ward Clerk have?
A Ward Clerk is responsible for ensuring the entry of stock for consumable and non-consumable supplies, maintaining accurate stock levels, and assisting with inventory supplies as needed.
In what ways does a Ward Clerk communicate with patients and healthcare staff?
A Ward Clerk coordinates telephone inquiries, informs concerned personnel, arranges follow-up appointments, and communicates effectively while maintaining confidentiality.
Does the Ward Clerk also assist with cleaning and maintaining the unit?
Yes, a Ward Clerk ensures that the unit is clean and tidy.
What additional duties might be assigned to a Ward Clerk as required?
A Ward Clerk may assist with other clinical duties as needed and manage patient records.
How is follow-up conducted for discharged patients?
A Ward Clerk follows up on discharge calls to check on patients after they have left the hospital.
What role does a Ward Clerk play in coordinating insurance approvals?
A Ward Clerk coordinates insurance approval for procedures and investigations, facilitating communication between patients and insurance providers.