You must have clerical/reception experience, customer service background, strong organizational, keyboard, and communication skills, plus proficiency in computer systems.

You will manage patient health records, maintain confidentiality, assist with reception duties, answer calls, book appointments, and update demographic information across multiple wards as needed.

People, HR & Administration

Healthcare

United Kingdom

Glasgow

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.

Science & Healthcare

NHS Scotland

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included. This is a permanent, part-time post of 15 hours per week, with a shift pattern of Tuesday and Wednesday (8am-16.30pm). Please note the salary is Pro Rata for part time hours. Please note this is a GGC wide post and can be moved to any location, however initial base will be Gartnavel General Hospital. To support effective clinical care by providing an efficient Health Records service to patients in a ward environment. To ensure patient’s health records are administered and processed accurately and remain confidential. The post holder will provide cover in multiple wards as and when required. The post holder will be expected to undertake all duties such as reception of patients, answering telephone, appointment booking and maintaining demographic information on the patient management system. * It is essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment. * Good organisational, keyboard and communication skills are essential along with being proficient in the use of computer systems. For more information, please contact: Emma Wade, Ward Clerk Supervisor, 0141 211 9841, emma.wade3@nhs.scot Details on how to contact the Recruitment Service can be found within the Candidate Information Packs. Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately. NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process. NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. For application portal/log-in issues, please contact in the first instance.

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.This is a permanent, part-time post of 15 hours per week, with a shift pattern of Tuesday and Wednesday (8am-16.30pm).Please note the salary is Pro Rata for part time hours.Please note this is a GGC wide post and can be moved to any location, however initial base will be Gartnavel General Hospital.To support effective clinical care by providing an efficient Health Records service to patients in a ward environment.To ensure patient’s health records are administered and processed accurately and remain confidential.The post holder will provide cover in multiple wards as and when required. The post holder will be expected toundertake all duties such as reception of patients, answering telephone, appointment booking and maintainingdemographic information on the patient management system. * It is essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment. * Good organisational, keyboard and communication skills are essential along with being proficient in the use of computer systems.      For more information, please contact: Emma Wade, Ward Clerk Supervisor, 0141 211 9841, emma.wade3@nhs.scotDetails on how to contact the Recruitment Service can be found within the Candidate Information Packs.Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately.NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.For application portal/log-in issues, please contact in the first instance.

Ward Clerk - Health Records - NHS Scotland

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.&lt;br&gt;&lt;br&gt;This is a permanent, part-time post of 15 hours per week, with a shift pattern of Tuesday and Wednesday (8am-16.30pm).&lt;br&gt;&lt;br&gt;Please note the salary is Pro Rata for part time hours.&lt;br&gt;&lt;br&gt;Please note this is a GGC wide post and can be moved to any location, however initial base will be Gartnavel General Hospital.&lt;br&gt;&lt;br&gt;To support effective clinical care by providing an efficient Health Records service to patients in a ward environment.&lt;br&gt;&lt;br&gt;To ensure patient’s health records are administered and processed accurately and remain confidential.&lt;br&gt;&lt;br&gt;The post holder will provide cover in multiple wards as and when required. The post holder will be expected to&lt;br&gt;&lt;br&gt;undertake all duties such as reception of patients, answering telephone, appointment booking and maintaining&lt;br&gt;&lt;br&gt;demographic information on the patient management system.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;It is essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment.&lt;/li&gt;&lt;li&gt;Good organisational, keyboard and communication skills are essential along with being proficient in the use of computer systems.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;For more information, please contact: Emma Wade, Ward Clerk Supervisor, 0141 211 9841, emma.wade3@nhs.scot&lt;br&gt;&lt;br&gt;Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.&lt;br&gt;&lt;br&gt;&lt;em&gt;Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately.&lt;br&gt;&lt;br&gt;&lt;/em&gt;NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.&lt;br&gt;&lt;br&gt;By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.&lt;br&gt;&lt;br&gt;NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.&lt;br&gt;&lt;br&gt;Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.&lt;br&gt;&lt;br&gt;For application portal/log-in issues, please contact in the first instance.

Ward Clerk - Health Records

Requirements

Responsibilities

FAQs

What are the working hours for this position?

Is this position permanent?

Where is the initial base location for this role?

What qualifications or experience are necessary for this role?

What skills are required for this position?

How can I contact someone for more information about the job?

Will I be required to work more hours due to the upcoming reduction in the full-time working week?

What should I keep in mind while applying for this position?

Are applications encouraged from all sections of the community?

Is this position open to members of the Armed Forces Community?

NHS Scotland

Mission & Purpose