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Ward Clerk/Receptionist

  • Job
    Full-time
    Entry & Junior Level
  • Stoke-on-Trent

AI generated summary

  • You must have strong organizational and communication skills, a good understanding of healthcare environments, and proficiency in administrative duties. Experience in a reception role is preferred.
  • You will manage patient records, assist visitors, handle inquiries, support staff with administrative tasks, and ensure smooth ward operations and communications.

Requirements

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Responsibilities

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FAQs

What are the main responsibilities of a Ward Clerk/Receptionist?

The main responsibilities include managing patient records, handling administrative tasks, and providing support to healthcare staff and patients.

Is there a specific software or system that I need to be proficient in for this role?

Familiarity with hospital management systems and Microsoft Office is beneficial, but training will be provided.

What qualifications are necessary for the Ward Clerk/Receptionist position?

A high school diploma or equivalent is necessary, and experience in a healthcare or administrative role is preferred.

What is the work schedule for this position?

The work schedule may vary, but it generally includes shifts that cover weekdays and weekends.

Are there opportunities for career advancement within this role?

Yes, there are opportunities for career advancement within the healthcare system, especially for those who showcase strong skills and commitment.

Who should I contact for further information regarding this position?

For further information, please contact Stacey Salt, the Senior Sister, at stacey.salt@uhnm.nhs.uk.

Is prior experience in a hospital setting required for this job?

While prior experience in a hospital setting is preferred, it is not strictly required; a willingness to learn and strong organizational skills are key.

What is the team environment like for the Ward Clerk/Receptionist?

The team environment is collaborative and supportive, with a focus on providing high-quality care to patients.

Are there benefits offered with this position?

Yes, employees typically receive a comprehensive benefits package, including healthcare, paid time off, and retirement plans.

Will training be provided for new hires?

Yes, training will be provided for all new hires to ensure they are equipped to perform their duties effectively.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

University Hospitals of North Midlands NHS Trust provides comprehensive healthcare services, including acute and specialist medical care, across the North Midlands region. Their ultimate mission is to deliver high-quality, patient-centered care while improving health outcomes and ensuring safety. Their purpose is to enhance the well-being of their community by offering exceptional clinical services, promoting health and wellness, and advancing medical research and education.