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Ward Clerk - Ward 35

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University Hospitals of Morecambe Bay NHS Foundation Trust

15d ago

  • Job
    Full-time
    Entry Level
  • Lancaster

AI generated summary

  • You must be enthusiastic, have good communication and IT skills, manage patient records, handle confidential info, respond to ward staff requests, and provide support with minimal supervision.
  • You will manage patient records, assist admissions and discharges, arrange follow-ups, handle calls, support ward staff, and ensure confidentiality while providing a welcoming environment.

Requirements

  • - Enthusiastic and committed individual
  • - Good communication and IT skills
  • - Ability to manage the organisation of patient records, admissions, transfers and discharges using appropriate IT systems
  • - Ability to deal with sensitive, confidential information in an appropriate manner
  • - Ability to respond to ward requests from ward staff and deliver to other parts of the hospital
  • - Ability to work with minimal supervision providing administrative support to the ward team

Responsibilities

  • - Provide a warm and welcoming approach to all patients, staff and visitors attending the ward
  • - Manage the organisation of patient records, admissions, transfers and discharges using the appropriate IT systems
  • - Arrange follow up appointments
  • - Keep the IT systems live at all times
  • - Deal with sensitive, confidential information in an appropriate manner
  • - Respond to ward requests from ward staff and deliver to other parts of the hospital
  • - Answer the telephone and direct calls accordingly
  • - Liaise with senior nurse in charge
  • - Provide a professional welcoming approach to all visitors to the unit
  • - Work with minimal supervision providing administrative support to the ward team

FAQs

What are the main responsibilities of a Ward Clerk in Ward 35?

The main responsibilities include managing patient records, handling admissions, transfers, and discharges, answering telephone calls, directing calls appropriately, and providing administrative support to the ward team while maintaining a warm and welcoming environment for patients, staff, and visitors.

What skills are required for this position?

The ideal candidate should have good communication and IT skills, the ability to manage sensitive and confidential information, and be able to respond effectively to ward requests with minimal supervision.

Is prior experience in a healthcare setting necessary for this role?

While prior experience in a healthcare setting is beneficial, it is not explicitly stated as a requirement. Enthusiasm and commitment are key attributes sought in the candidate.

Who should I contact for more information about the position?

For further details or informal visits, you can contact Jane Watts, the Ward Manager, via email at jane.watts@mbht.nhs.uk or by telephone at 01524 512372.

What type of environment does Ward 35 operate in?

Ward 35 operates in a busy department of the Royal Lancaster Infirmary, where the team prioritizes patient and family satisfaction and works closely together to support each other in daily tasks.

Are there opportunities for advancement in this role?

While the job description does not mention specific advancement opportunities, working in a dynamic hospital environment often provides pathways for career growth and professional development within the NHS.

What types of services are provided at the Royal Lancaster Infirmary?

The Royal Lancaster Infirmary provides a range of general hospital services, including full Emergency Departments, Critical/Coronary Care units, various Consultant-led services, outpatients, diagnostics, therapies, day case, and inpatient surgery.

Is training provided for new Ward Clerks?

The job description does not specify training details, but typically, new employees in healthcare roles receive training to help them acclimate to their responsibilities and the IT systems used in the ward.

Will I need to work with other hospitals or community health care premises?

Yes, the position may involve collaboration with other facilities such as Furness General Hospital, Westmorland General Hospital, and various community health care premises within the Morecambe Bay area.

University Hospitals of Morecambe Bay NHS Foundation Trust

Our Trust is #BetterWithYou

Science & Healthcare
Industry
5001-10,000
Employees
1998
Founded Year

Mission & Purpose

University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) delivers comprehensive healthcare services across the Morecambe Bay area, including acute, elective, and emergency care. Their ultimate mission is to provide outstanding, compassionate care to improve the health and well-being of their community. Their purpose is to ensure high-quality treatment and support, promote health and wellness, and continuously enhance patient experiences through excellence in clinical practice and innovation.