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Warehouse Lead - Cleveland



29d ago

Applications are closed

  • Job
    Junior Level
  • Logistics
  • Cleveland


  • Inclusive in your approach to engage staff and bring out the best performance in a team
  • A conveyer of clear vision, setting direction and goals, and driving team understanding during daily/weekly stand-ups and leadership reviews.
  • Sound in data-driven decisions that express originality and an enterprising mindset.
  • Collaborative - enjoys working with different teams to gather inputs.
  • You have…
  • High school diploma or equivalent
  • Must be at least 22 years old and legally authorized to work in the US
  • 6+ months of previous cargo/big box truck driving experience required
  • Possess and maintain a valid driver's license
  • Have a clean driving record
  • Can work flexible hours, including overtime, weekends, and holidays
  • Must be able to pass all pre-employment screens (including drug, background, and criminal checks)
  • 1+ years experience in operations for fulfillment, supply chain, logistics, or transportation companies
  • Meet schedules/timelines and organize your own work. Can reliably work alternative and flexible work schedules, including nights, Sundays, and Holidays
  • Basic proficiency in manipulating data and reporting
  • This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
  • Can lift/move up to 50 lbs and participate in physical job activities such as standing, walking, and crouching daily. Can work in an environment that may be hot, cold, and noisy.


  • Report to the Delivery Station Site Manager to support operational returns and communicate delays or any issues while quickly analyzing and prioritizing work to prevent failures
  • Input and maintain a database of returns and other performance indicators, ensuring a high degree of accuracy
  • Monitor on-site fleet for damage and maintain records. Provide quality and safety concerns to the Fleet Manager.
  • Responsible for ensuring UTR safety policies and audits are completed
  • Monitor routes still on the road and communicate, adjust, and help drivers complete delivery routes accordingly.
  • Perform routing.
  • Perform some dispatching functions for drivers and provide coverage for the Delivery Station Supervisor/Delivery Station Site Manager on nightshift, weekends, and holidays.
  • Monitor and evaluate quality, returns, vans, and other agreed indicators
  • Ensure security of all HelloFresh assets (hub facilities, vehicles, inventory)
  • Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business and operational needs, with or without advance notice
  • Inbound delivery vehicles and track out-of-service issues
  • Occasionally, transport delayed package deliveries to customers, move vans in and out of the building, and transport vehicles to and from repair shops.
  • Have good attendance and punctuality.


What are the main responsibilities of the Logistic Warehouse Lead in this position?

The main responsibilities include data entry and transactional receiving of returned boxes by drivers, managing return volume, processing returns, conducting deep dives into root causes of returns, reporting on issues, and cultivating working relationships with all levels of personnel.

What qualifications or skills are required for this position?

The ideal candidate should have experience in warehouse operations, strong data entry skills, analytical abilities to understand root causes of returns, good communication skills, and the ability to work well with others in a team setting.

How will success be measured in this role?

Success in this role will be measured by the accuracy and efficiency of data entry and receiving processes, the ability to effectively manage return volume and root causes, and the ability to cultivate positive working relationships with personnel throughout the organization.

What opportunities for growth or advancement are available in this position?

Opportunities for growth may include taking on more complex root cause analysis projects, leading process improvement initiatives, and potentially moving into a management role within the logistics department.

How does this position contribute to the overall success of the organization?

This position is crucial in ensuring the smooth and efficient processing of returns, identifying and addressing root causes of return issues, and maintaining positive relationships with drivers and other personnel. This contributes to overall customer satisfaction and operational effectiveness within the organization.

We change the way people eat forever.

Retail & Consumer Goods

Mission & Purpose

HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022. HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our more than 21,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Toronto to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs.

Culture & Values

  • Speed and Agility

    We make quick but informed decisions, we iterate and move faster than everybody else. We get things done here.

  • Data Drivenness

    We are data-driven because data is our vehicle to learn and to make decisions based on fact rather than gut-feeling.​​​​

  • Learning Never Stops

    We value those with a mindset that learning never stops, who always seek to better themselves and those around them, on both small and large scale.

  • Egoless Environment

    We operate in an egoless environment, where we want you to speak up and challenge the status quo.​​​

  • Relentless Prioritisation

    We stay laser focused and prioritise even if there are 100 things that require our attention.

  • Customer Centricity

    Whether we are designing new products or engaging with customers, we strive to keep their needs and interests at the forefront of everything that we do.​​​​​

  • Long-Term Orientation

    We build for the long-term. We move with speed and agility today to create a scalable and sustainable organization for tomorrow.