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  • Job
    Full-time
    Junior & Mid Level
  • Los Angeles

Requirements

  • - Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
  • - A 1-year probationary period is required.
  • - Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • - Undergo a review of prior performance/conduct and an income tax verification.
  • - This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting."
  • - Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • - If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • - Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • - Must meet applicable TIG requirements to be considered eligible.
  • - By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate.
  • - For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent.
  • - A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education.

Responsibilities

  • Duties
  • WHAT IS THE ONLINE SERVICES DIVISION?
  • A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
  • As a Web Producer You Will
  • - Use analytical and evaluative techniques to research web traffic, customer feedback and other metrics using tools such as Google Analytics and ForeSee to identify trends in content production, and website use; provide advice enhancing customer experience.
  • - Identify improvements to the web content management system for ease-of-use and troubleshoot system and content errors. Effectively manages multiple independent projects to maintain a steady flow of productivity with a strict adherence to deadlines and publishing accuracy.
  • - Test and troubleshoot website and web content management system performance as part of system upgrades.
  • - Build, edit, and publish web pages and content blocks using a Dupal-based web content management system; ensure content and design adhere to web standards such as accessibility, plain language, editorial style and other published standards and guidelines.
  • - Consult with appropriate experts, such as designers and developers, to identify and triage content display issues using knowledge of web publishing technologies such as HTML, and web content management systems.
  • - Maintain a content style guide and other appropriate guidance for IRS.gov based on government and industry best practices in website design.
  • - Perform quality assurance testing to validate content updates are accurate and render effectively across browsers and devices before and after publishing.
  • - Communicate orally and in writing with a variety of internal partners and management to inform about potential issues or policy violations.

FAQs

What is the position title for this job opportunity?

The position title is Web Producer.

Is federal experience required for this role?

No, federal experience is not required. Experience may be gained in the public sector, private sector, or through Volunteer Service.

What type of employment is this position open to?

This job is open to career transition candidates, current or former competitive service federal employees, current federal employees of this agency, certain current or former term or temporary federal employees of a land or base management agency, military spouses, and veterans.

What are the main duties of a Web Producer?

Main duties include analyzing web traffic and customer feedback, managing projects, publishing web content using a Drupal-based content management system, maintaining a content style guide, and performing quality assurance testing.

What are the educational requirements for this position?

To qualify for this position, candidates may substitute specialized experience with education such as a Master's degree in a related field or 2 full years of progressively higher-level graduate education.

Is there a probationary period for this position?

Yes, a 1-year probationary period is required.

What types of background checks are required for this role?

The successful candidate will undergo personnel vetting, including a background investigation and enrollment in Continuous Vetting.

What is the salary range for this position?

The salary range reflects minimum to maximum locality pay based on duty locations; exact figures are not specified in the job description.

Are there any specific communication skills required for this role?

Yes, experience with oral and written communication to articulate findings and prepare reports is required.

How does career progression work for this position?

If selected at a lower grade level, there is an opportunity for non-competitive promotion as the career progresses, typically within a few years.

What tools are mentioned for analyzing web traffic?

Tools such as Google Analytics and ForeSee are mentioned for analyzing web traffic.

Are telework opportunities available for this role?

Yes, this position is telework eligible, but participation is contingent upon meeting IRS telework eligibility requirements and supervisor approval.

What documents are required for the application?

Required documents include a resume, online application questionnaire, educational transcripts, and, if applicable, copies of SF-50, performance appraisals, DD-214, and other relevant documentation.

What is the closing date for the applications?

The closing date for applications is 11:59 p.m. Eastern Time on July 26, 2024.

Are there any specific web publishing technologies mentioned in the job description?

Yes, experience with web publishing technologies including WYSIWYG editors and HTML markup is required.

Is this position part of a bargaining unit?

Yes, this is a bargaining unit position.

Government
Industry
10,001+
Employees
1789
Founded Year

Mission & Purpose

The Treasury Department is the executive agency responsible for promoting economic prosperity and ensuring the financial security of the United States. The Department is responsible for a wide range of activities such as advising the President on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions. The Department of the Treasury operates and maintains systems that are critical to the nation's financial infrastructure, such as the production of coin and currency, the disbursement of payments to the American public, revenue collection, and the borrowing of funds necessary to run the federal government. The Department works with other federal agencies, foreign governments, and international financial institutions to encourage global economic growth, raise standards of living, and to the extent possible, predict and prevent economic and financial crises. The Treasury Department also performs a critical and far-reaching role in enhancing national security by implementing economic sanctions against foreign threats to the U.S., identifying and targeting the financial support networks of national security threats, and improving the safeguards of our financial systems.

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