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Weekend Receptionist

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BMW Group

7d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration

AI generated summary

  • You need previous receptionist or admin experience, a customer-focused mindset, confident communication skills, and the ability to multitask effectively.
  • You will greet clients, manage calls and inquiries, perform administrative tasks, assist with customer needs, and complete various ad hoc duties while providing exceptional customer service.

Requirements

  • Previous Receptionist or administrative experience
  • Customer focused
  • Confident and professional communication skills
  • Multi-task oriented

Responsibilities

  • Provide full reception support, including meeting and greeting clients and employees in a professional manner.
  • Answer the telephone and directing all enquiries to a relevant specialist.
  • Complete general administration duties, such as email management and customer enquiry management.
  • Complete other ad hoc tasks for the dealership.
  • You should be comfortable dealing with members of the public and have a passion for exceptional customer service.

FAQs

What are the main responsibilities of the Weekend Receptionist?

The main responsibilities include providing full reception support, meeting and greeting clients and employees, answering telephone inquiries, managing emails and customer inquiries, and completing general administrative duties as needed.

What experience is required for this position?

Previous receptionist or administrative experience is required for this position.

Is customer service experience necessary?

Yes, a strong customer focus and a passion for exceptional customer service are essential for this role.

What skills should candidates possess?

Candidates should have confident and professional communication skills, be multi-task oriented, and comfortable dealing with members of the public.

What benefits can employees expect from Group 1 Automotive?

Employees can expect a competitive salary, state-of-the-art facilities, family-friendly benefits such as enhanced paternity and maternity leave, long service holiday rewards, and a paid day off for their birthday.

Will I need to work some weekends?

Yes, this position is specifically for the weekend, so candidates must be available to work during those days.

How will I be supported in my role?

You will be welcomed into a friendly team and will have the opportunity to work closely with experienced staff, ensuring you receive the support you need in your role.

Are there opportunities for advancement within the company?

Yes, Group 1 Automotive values employee development and promotion from within, offering various opportunities for career growth.

What is the work environment like at Group 1 Hailsham?

The work environment is friendly and professional, where teamwork and exceptional customer service are highly valued.

How can I apply for the Weekend Receptionist position?

Interested candidates can apply by submitting their application through the designated channels as mentioned in the job listing.

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.