FAQs
What is the job title for this position?
The job title is Welcome Desk Agent.
Where is the location of this job?
The job is located at W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates.
What is the job category for this position?
The job category is Rooms & Guest Services Operations.
What type of schedule is offered for this position?
The position is scheduled as Full Time.
Is this position part of management?
No, this position is categorized as Non-Management.
What qualifications are preferred for this role?
A high school diploma or G.E.D. equivalent is preferred, but no related work experience or supervisory experience is required.
Is there any specific license or certification required for this role?
No license or certification is required for this position.
What are the main responsibilities of the Welcome Desk Agent?
The main responsibilities include providing a memorable guest experience, processing check-in and check-out, addressing guest requests, and sharing information about the local area.
What skills are critical to success in this position?
Critical skills include creating a safe workplace, following company policies, maintaining confidentiality, upholding quality standards, and maintaining a professional appearance.
Is there a commitment to diversity and inclusion in the workplace?
Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.
What is the service philosophy of W Hotels?
The service philosophy of W Hotels is "Whatever/Whenever," aimed at bringing guests' passions to life.
What is the mission of W Hotels?
The mission of W Hotels is to ignite curiosity, expand worlds, and offer unique experiences for guests.
Are there opportunities for personal growth in this role?
Yes, joining W Hotels provides opportunities to do your best work, find your purpose, belong to a global team, and become the best version of yourself.