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Wellbeing Solutions Coordinator

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BlueCross BlueShield of South Carolina

22d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Healthcare
  • Columbia, +1
  • Quick Apply

AI generated summary

  • You need a Bachelor’s degree, 1 year in wellness admin, strong organizational and communication skills, basic math, and proficiency in Microsoft Office. Ability to handle confidential materials is essential.
  • You will coordinate wellness programs, collaborate with vendors, analyze data, create materials, manage volunteers, and ensure quality control in health promotion activities.

Requirements

  • To Qualify for This Position, You Will Need The Following:
  • Required Education: Bachelor's degree in any major.
  • Required Work Experience: 1 year wellness program administration and/or health promotions.
  • Required Skills and Abilities: Effective organizational, presentation, and customer service skills.
  • Good judgment skills.
  • Demonstrated verbal and written communications skills. Public speaking ability. Basic business math proficiency.
  • Ability to persuade, negotiate, or influence others.
  • Ability to handle confidential or sensitive materials.
  • Ability to troubleshoot and be resourceful.
  • Research and program development skills.
  • Proficient in surveying methods and program evaluation techniques.
  • Required Software and Tools: Microsoft Office.

Responsibilities

  • Develops, coordinates, evaluates and provides customer support for health promotion activities/programs (nutrition, weight management, mammography, tobacco cessation, stress management, health screenings, flu vaccines, webcasts, physical activity events, corporate sponsored sports teams, prevention programs, etc.) as part of a population health management strategy.
  • Collaborates with the insurance plans and various wellness site contacts to deploy programs in all locations.
  • Conducts research and develops/analyzes reports for department management.
  • Assist Supervisor in making program adjustments based on evaluations.
  • Maintains health education materials and distributes to employees.
  • Designs physical and virtual wellness related informational materials such as posters, emails, webcasts, website pages and flyers.
  • Research information for corporate wellness newsletter content and ensures proper citation rules are followed.
  • Assist Supervisor with maintaining wellness related content on Intranet.
  • Documents service creation methods, collects participant data and evaluates data to enhance services offered.
  • Creates member feedback collection methods, monitors member satisfaction and improves services to enhance customer experience.
  • Assists Supervisor with reviewing and selecting vendors to conduct programs. Assists Supervisor with quality control for wellness program specific vendors relating to license requirements, agreement renewals, payment for services rendered and service evaluation.
  • Coordinates vendor involvement during programs and ensures services have proper quality control.
  • Coordinates employee wellness volunteers for program implementation across all locations. Responsible for meeting with volunteers to discuss policy changes, procedures, record requirements, legal requirements and/or answer questions.
  • Provide quality documents to volunteers as needed, such as participant rosters, to ensure program success.
  • Coordinate record collection from volunteers and ensure any PHI is safeguarded according to corporate standards.
  • Contributes to departmental quality management system (QMS) ensuring adherence to approved QMS procedures.
  • Strives to continuously improve processes and ensure proper quality control over records, including continual review of approved quality documentation.

FAQs

What is the job title for this position?

The job title is Wellbeing Solutions Coordinator.

What does a Wellbeing Solutions Coordinator do?

The Wellbeing Solutions Coordinator develops, coordinates, and aids in the administration of wellness programming to promote optimal employee health and increase utilization of wellness programs and initiatives.

What is the work environment like for this position?

This is a full-time hybrid position requiring in-office work three days a week, with Monday and Thursday as core office days and a floating third day, while the remaining two days are remote.

What are the core office days?

The core office days are Monday and Thursday.

Is there an opportunity for overtime in this role?

Yes, it may be necessary to work overtime based on business needs.

What qualifications are required for this position?

A Bachelor’s degree in any major and 1 year of experience in wellness program administration and/or health promotions are required.

What skills are important for a Wellbeing Solutions Coordinator?

Important skills include effective organizational, presentation, customer service, verbal and written communication skills, good judgment, and the ability to handle confidential materials.

Do I need to travel for this job?

Yes, you may be required to travel between buildings.

Are there preferred certifications for this position?

Preferred certifications include Certified Health Education Specialist, accredited Personal Training certification, or accredited Group Exercise Instructor.

What benefits are offered to employees in this role?

Benefits include subsidized health plans, dental and vision coverage, a 401K retirement savings plan with company match, paid time off, wellness programs, tuition assistance, and more.

How does the company support diversity and inclusion?

The company is committed to promoting employment opportunities for individuals from diverse backgrounds and strives to provide a workplace where employees can develop their skills and advance their careers.

What should I expect after submitting my application?

After submitting your application, the recruiting team will review your resume and may conduct a brief telephone interview or email communication to verify your qualifications.

Is there assistance available for applicants with disabilities?

Yes, the company provides reasonable accommodations for individuals with disabilities during the employment process. Applicants can reach out via email or phone for assistance.

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BlueCross BlueShield of South Carolina

South Carolina’s largest and oldest health insurance company

Finance
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

BlueCross BlueShield of South Carolina, the state's largest insurance company, has been a part of the national landscape for over six decades. With an A+ Superior rating from A.M. Best, the company is a leading government contract administrator and operates one of the most advanced data processing centers in the Southeast. BlueCross offers employees robust benefits, including retirement plans, health coverage, and education assistance, while fostering a culture of community support, with employees actively contributing to numerous nonprofit organizations each year.