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Wheels (Porter/Valet) Supervisor

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Melbourne

AI generated summary

  • You need a valid driver’s license, a proactive demeanor, creativity, and a passion for crafting memorable guest experiences while embracing new challenges and professionalism.
  • You will greet guests, assist with luggage, help vehicles, inform about amenities, dispatch staff, and support management in training and motivating team members.

Requirements

  • A proactive and upbeat demeanor that inspires excellence.
  • Keen to take on new challenges and grow within your career.
  • A current valid full drivers' license
  • Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in creating memorable guest experiences.

Responsibilities

  • Greet guests and inform them of property amenities, services, and hours of operation, and local areas of interest and activities
  • Open doors and assist guests/visitors entering and leaving property
  • Assist with luggage storage and retrieval
  • Transport guest luggage to and from guest rooms and/or designated bell area
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
  • Dispatch Welcome Ambassadors or Wheels attendant as needed
  • Serve as a departmental role model, and assist management in hiring, training, scheduling, evaluating, counselling, disciplining, motivating, and coaching talents

FAQs

What is the job title for this position?

The job title is Wheels (Porter/Valet) Supervisor.

Where is W Melbourne located?

W Melbourne is located at 408 Flinders Lane, Melbourne, Victoria, Australia, 3000.

What type of employment schedule is offered for this position?

This position offers a full-time employment schedule.

Is this position a management role?

No, this position is classified as non-management.

What is the main goal of the W Melbourne hotel?

The main goal of W Melbourne is to ignite curiosity and expand worlds while providing exceptional guest experiences.

What kind of environment does W Melbourne aim to create for its employees?

W Melbourne aims to create a diverse and collaborative environment that supports employees in being the best version of themselves.

What are some of the perks offered to employees at W Melbourne?

Employees benefit from a competitive salary, mentor/buddy programs, career advancement opportunities, birthday perks, exclusive discounts, community engagement initiatives, and more.

What skills or attributes are expected from a candidate for this role?

Candidates should have a proactive demeanor, be keen to take on new challenges, possess a valid full driver’s license, and embody a polished professionalism with creativity in guest experience.

What responsibilities will the Wheels (Porter/Valet) Supervisor have?

Responsibilities include greeting and assisting guests, managing luggage, serving as a departmental role model, and assisting management in hiring and training staff.

Can I expect career growth opportunities within Marriott International?

Yes, there are opportunities for career advancement and interstate or global transfers through internal channels within Marriott International.

Are there any specific qualifications required for this position?

A current valid full driver’s license is required, along with a proactive and upbeat demeanor.

What kind of community involvement does W Melbourne engage in?

W Melbourne participates in Take Care initiatives and contributes to meaningful community service projects.

Is diversity and inclusion valued at Marriott International?

Yes, Marriott International is committed to hiring a diverse workforce and maintaining an inclusive, people-first culture.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.