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Windows Systems Administrator

  • Job
    Full-time
    Mid, Senior & Expert Level
  • Software Engineering
    IT & Cybersecurity
  • Huntsville

AI generated summary

  • You need a degree or equivalent experience, Security+ certification, strong IT skills, customer service skills, and an Active Secret Security Clearance or ability to obtain one.
  • You will support Windows system security, manage servers, assist users, implement system enhancements, handle patching, and maintain documentation and accounts in an Active Directory environment.

Requirements

  • This position can be filled at multiple levels:
  • Associate's degree and 3 years' experience or HS Diploma and 5 years' equivalent experience.
  • Bachelor's degree and 5 years' experience or HS Diploma and 9 years' equivalent experience.
  • Familiarity and experience using HBSS and ACAS a plus.
  • Must have Excellent Customer Service Skills.
  • Strong Systems Administration principles and troubleshooting experience.
  • Security+ Certified is required.
  • Strong Information Technology (IT) principles and troubleshooting experience.
  • Active Secret Security Clearance or the ability to obtain one.
  • Must have applicable DoD 8140 Certification.

Responsibilities

  • Support and Windows system hardening and patching activities using DoD approved tools such as ACAS and HBSS.
  • Perform vulnerability remediation using MECM or other third-party tools.
  • Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person.
  • Perform implementation of system additions and/or enhancements and makes recommendations to management.
  • Manages the functionality of servers and computers running Windows operating systems within an Active Directory environment.
  • Experience with Microsoft Active Directory groups, GPOs, user accounts, and other objects.
  • Experience with Windows System patching and troubleshooting systems that will not automatically patch.
  • Experience with Multifactor authentication, CAC/Smartcard PKI and certificate management in a Windows environment.
  • Experience with backup and disaster recovery technologies.
  • Maintains the integrity and security of servers and systems.
  • Experience utilizing ticket systems to manage and respond to end user requests.
  • Sets up and administers standard user, administrator, and service accounts to include all account paperwork, distribution list management, and expiring accounts.
  • Assist in maintaining system documentation to include detailed hardware and software lists.
  • Understanding of Information Assurance (IA) systems and practices such as DISA STIGs, RMF and system hardening.
  • NetApp Storage administration experience is a plus. Ability to learn and maintain NetApp.
  • Interacts with users and evaluates vendor products.
  • Provides advice and training to end-users.
  • Maintains current knowledge of relevant technologies as assigned.

FAQs

What type of security clearance is required for this position?

Candidates must have an Active Secret Security Clearance or the ability to obtain one.

What are the educational requirements for this role?

Candidates can fill this position with either an Associate's degree and 3 years' experience, or a High School Diploma and 5 years' equivalent experience; alternatively, a Bachelor's degree and 5 years' experience or a High School Diploma and 9 years' equivalent experience is acceptable.

What certifications are required for this job?

Security+ Certification is required, along with applicable DoD 8140 Certification.

What specific tools and technologies will I be working with in this role?

The position involves using DoD approved tools such as ACAS and HBSS for system hardening and patching, MECM for vulnerability remediation, and it also includes experience with Microsoft Active Directory, backup and disaster recovery technologies, and NetApp Storage administration (though the latter is a plus).

What kind of customer service expectations are there for this position?

A customer-centric approach is essential, with responsibilities including providing direct customer service and technical support to local and remote users via multiple communication methods.

Are there opportunities for professional growth and training?

Yes, the position offers personal and professional growth opportunities, as well as tuition and certification reimbursement for further education.

What benefits does i3 offer to its team members?

i3 offers excellent insurance coverage, a 401(k) match, generous PTO, health and wellness incentives, and numerous opportunities for community engagement through the i3 Cares program.

What will my responsibilities include in terms of system management?

Responsibilities include managing the functionality of Windows operating systems within an Active Directory environment, performing system hardening, patching activities, and ensuring the integrity and security of servers and systems.

Is experience with HBSS and ACAS mandatory for this role?

Familiarity and experience using HBSS and ACAS is a plus, but not mandatory.

Does i3 promote a team-oriented work culture?

Yes, i3 emphasizes a great company culture that values teamwork and participation among team members.

i3 is 100% team member owned company specializing in Virtual Training, C5ISR, and Cyber & Systems Engineering.

Defence & Aerospace
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

i3 is a 100% team member owned technically diverse business solving the Nation’s toughest problems. Headquartered in Huntsville, Alabama, i3 is focused on providing superior engineering, training, analytical and technology development services to our Government and commercial customers. We strive to create a positive environment that enriches the lives of our team members through a commitment to excellence, with the intent to identify emerging needs, encourage innovation, and make a meaningful impact on our Nation, its allies, and our community. Our team members have a diverse set of technical specialties and capabilities, including: • Full Life-Cycle/C5 Engineering Services • Cyber Security & IT Innovative Solutions • Interactive Multimedia Instruction • UAS & Intelligence Training • Warfighter Readiness/Training & Education • Launch/Operations Crew Training • Digital Missile Simulation • Software & Security Engineering