Logo of Huzzle

Winkelmedewerker (12-35 uur) - Amsterdam Nieuwendijk

image

HEMA

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Amsterdam

AI generated summary

  • You should have a passion for customer service, be proactive in sales, open to feedback, eager to learn about products, and ready to warmly welcome customers.
  • You delight customers, showcase products, provide excellent service at the checkout, maintain store appearance, identify improvement opportunities, and rapidly develop customer-centric skills.

Requirements

  • Interesse: je wilt klanten snappen en oprecht verder helpen.
  • Passie voor je vak: je wilt weten wat HEMA in huis heeft, zodat je klanten goed adviseert.
  • Lef: je durft op klanten/collega's af te stappen en bent niet bang voor feedback.
  • Gastvrijheid: je staat klaar om klanten enthousiast te ontvangen.
  • Ondernemerschap: je ziet overal verkoopkansen. Als iets beter kan, maak je er werk van.

Responsibilities

  • Je maakt echt klanten blij en bent ambassadeur van onze toffe producten.
  • Je zet de nieuwste HEMA-collecties in de schappen: aantrekkelijk en lekker opvallend.
  • Je vertelt honderduit over onze producten, zodat klanten met precies het goede artikel naar huis gaan.
  • Je bent het eerste én het laatste aanspreekpunt van klanten: ook bij de (zelfscan) kassa verleen je graag goede service.
  • Je houdt de winkel netjes en zorgt ervoor dat HEMA-producten er altijd goed bij staan.
  • Je kijkt met 'grote klantogen': als jij klant was, wat zou je dan veranderen/verbeteren?
  • Je gaat samen met je team met verbeterkansen aan de slag: als het beter kan, moet het beter!
  • Je ontwikkelt je razendsnel, leert klantgericht te denken en te ondernemen.

FAQs

What are the working hours for this position?

You can work between 12 to 35 hours per week, with flexibility in scheduling.

Is prior experience required for this role?

No, prior experience is not required. Your colleagues will help you learn on the job.

How can I apply for this position?

You can apply easily by filling in your details and indicating your preferred start time and hours. There is no need for a traditional cover letter.

Will I receive training if hired?

Yes, you will have the opportunity to attend training and be inspired by your colleagues.

What kind of products will I be working with?

You'll work with a diverse range of products, including HEMA-specific items like food products, clothing, and household goods.

How does HEMA support career growth?

HEMA offers opportunities for personal development, including education and training to enhance your product knowledge and skills.

What employee benefits does HEMA provide?

Benefits include competitive pay, flexible work hours, a 15% discount on HEMA products, and a friendly work environment.

How will my performance be evaluated?

You will have the chance to identify areas for improvement and contribute ideas to enhance customer experience, with support from your team.

What is the company culture like at HEMA?

The company culture is open and upbeat, fostering a teamwork mentality where everyone collaborates to achieve common goals.

When can I expect to hear back after applying?

You will be contacted within two business days to schedule a meet-and-greet interview in the store.

echt HEMA

Retail & Consumer Goods
Industry
10,001+
Employees
1926
Founded Year

Mission & Purpose

HEMA is a Dutch retail company that offers a wide range of everyday products, from homeware and clothing to food and personal care items, all at affordable prices. Known for its practical and functional designs, HEMA provides high-quality, well-designed products that simplify and enhance daily life. Their ultimate mission is to make life easier and more enjoyable for people by offering accessible products with a distinctive Dutch touch. The purpose of HEMA is to provide customers with a positive shopping experience through well-thought-out, sustainable products that meet their daily needs.