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Wireless Sales Representative

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The Mobile Shop

Jan 6

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Calgary

Requirements

  • Proactively approach and engage potential customers to promote wireless products and services.
  • Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
  • Understand our carrier mix, promotional offerings, and pricing.
  • Upselling additional products to enhance the customer’s experience.
  • Collaborate with your peers to increase and drive store traffic to boost sales.
  • Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
  • Processing sales transactions, maintain accurate inventory records, and ensuring the cleanliness and organization of the sales floor.
  • Perform follow up interactions with clients to ensure satisfaction post sale.
  • Adhoc duties and tasks as required.

Responsibilities

  • Proactively approach and engage potential customers to promote wireless products and services.
  • Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
  • Understand our carrier mix, promotional offerings, and pricing.
  • Upselling additional products to enhance the customer’s experience.
  • Collaborate with your peers to increase and drive store traffic to boost sales.
  • Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
  • Processing sales transactions, maintain accurate inventory records, and ensuring the cleanliness and organization of the sales floor.
  • Perform follow up interactions with clients to ensure satisfaction post sale.
  • Adhoc duties and tasks as required.

FAQs

What is the role of a Wireless Sales Representative at The Mobile Shop?

The Wireless Sales Representative serves as a frontline advisor, guiding customers towards their optimal mobile devices and rate plans while providing expert advice and exceptional customer service.

What kind of training is provided to new employees?

We offer ongoing training and development opportunities to support your career path and help you reach your full potential.

Is there a commission structure in place?

Yes, we offer a competitive commissions package that includes a base rate and uncapped commission to reward your hard work.

Are there any benefits for full-time employees?

Yes, full-time roles come with comprehensive group benefits, providing peace of mind and support for you and your family.

What is the work environment like at The Mobile Shop?

The work environment is dynamic and fun, with a focus on delivering an exceptional in-store experience, team events, and positive customer interactions.

Do I need to have prior experience in sales or retail to apply?

While prior experience is beneficial, it is not mandatory. We value passion and a willingness to learn just as much as experience in sales or retail.

How does The Mobile Shop support employee growth?

We are committed to employee growth through ongoing training, development opportunities, and mentorship to help you advance in your career.

What types of carriers do we work with?

We work with a diverse range of carriers, including Bell, Rogers, Virgin, Chatr, Lucky, and PC Mobile, providing a variety of mobile device and rate plan options for customers.

How will I be expected to engage with customers?

You will proactively approach and engage potential customers, establishing genuine relationships and providing expert advice to meet their unique mobile needs.

Is there an employee referral program?

Yes, we have an employee referral program that allows you to benefit from referring potential candidates for open positions.

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The Mobile Shop

Moblists do Mobile Differently

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

The Mobile Shop is a dynamic, fun, progressive organization, and we're happy you decided to join us. We're confident you'll quickly discover that we value and respect our employees and that we work hard to create an environment where all employees are able to do great work, acquire new skills, and enjoy themselves to the fullest. The Mobile Shop is proud to be a member of the Loblaw family of brands providing Loblaw shoppers a new and better place to buy wireless. From plans and phones to accessories and apps, we've helped hundreds of thousands of Canadians get more out of their mobile products and services. Conveniently located in over 173 grocery stores across Canada, our highly trained Mobile Advisors are standing by to offer advice, answer any questions or satisfy any service needs you may have.

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