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Wireless Sales Representative

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Halifax

AI generated summary

  • You should engage customers, advise on mobile products, understand carrier offerings, upsell, collaborate with peers, stay updated on trends, manage sales transactions, and follow up for satisfaction.
  • You will engage customers, offer personalized advice on wireless products, upsell, process transactions, maintain inventory, stay updated on trends, and ensure customer satisfaction through follow-ups.

Requirements

  • Job Requirements:
  • Proactively approach and engage potential customers to promote wireless products and services.
  • Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
  • Understand our carrier mix, promotional offerings, and pricing.
  • Upselling additional products to enhance the customer's experience.
  • Collaborate with your peers to increase and drive store traffic to boost sales.
  • Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
  • Processing sales transactions, maintain accurate inventory records, and ensuring the cleanliness and organization of the sales floor.
  • Perform follow-up interactions with clients to ensure satisfaction post sale.
  • Adhoc duties and tasks as required.

Responsibilities

  • Proactively approach and engage potential customers to promote wireless products and services.
  • Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
  • Understand our carrier mix, promotional offerings, and pricing.
  • Upselling additional products to enhance the customer's experience.
  • Collaborate with your peers to increase and drive store traffic to boost sales.
  • Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
  • Processing sales transactions, maintain accurate inventory records, and ensuring the cleanliness and organization of the sales floor.
  • Perform follow up interactions with clients to ensure satisfaction post sale.
  • Adhoc duties and tasks as required.

FAQs

What is the job title for this position?

The job title is Wireless Sales Representative.

What type of company is The Mobile Shop?

The Mobile Shop is dedicated to connecting Canadians with the latest mobile devices and rate plans available in the market.

What are the primary responsibilities of a Wireless Sales Representative at The Mobile Shop?

The primary responsibilities include engaging with customers to promote wireless products and services, providing expert advice on mobile phones and rate plans, upselling additional products, processing sales transactions, maintaining inventory records, and ensuring customer satisfaction post-sale.

What kind of benefits does The Mobile Shop offer?

The Mobile Shop offers a competitive commissions package, comprehensive group benefits for full-time roles, ongoing training and development opportunities, an employee referral program, and a store discount.

Is there an opportunity for career growth within The Mobile Shop?

Yes, The Mobile Shop is committed to your growth and success by offering ongoing training and development opportunities to help you reach your full potential.

What type of work environment can a Wireless Sales Representative expect?

A Wireless Sales Representative can expect a dynamic work environment that prioritizes exceptional customer experiences and encourages collaboration, while also having fun through team events and interactions with customers.

Is this position full-time or part-time?

This position is full-time.

Do we support remote work?

This role requires in-person work at the store location.

Will I be informed about the latest trends and mobile devices?

Yes, employees are expected to stay up to date on the latest trends and mobile devices in the telecommunications industry to effectively communicate features and benefits to customers.

Is there an inclusive hiring process at The Mobile Shop?

Yes, The Mobile Shop is committed to creating an inclusive and accessible hiring process and welcomes requests for accommodation at any stage of the process.

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Industry
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