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Workshop Controller

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
    Engineering

AI generated summary

  • You must have commercial vehicle experience, strong management skills, knowledge of automotive tech, a clean UK driving license, and be proficient in Microsoft Office while exceeding targets.
  • You will supervise technicians, ensure customer satisfaction, manage attendance, provide technical support, and maintain health & safety standards in the workshop.

Requirements

  • Prior experience within the Commercial Vehicle industry
  • Ability to work calmly under pressure and manage a workshop
  • Well-developed management and leadership skills
  • A working knowledge of automotive technology, warranty systems and the brand would be beneficial
  • The ability to exceed targets and deadlines is a must.
  • A full, valid and clean UK driving license
  • Computer literate including Microsoft Office

Responsibilities

  • Supervising and motivating our team of Service Technicians and pro actively reviewing daily workload to seek opportunities that will help drive performance.
  • Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
  • Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance.
  • Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations.
  • Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas.

FAQs

What is the salary range for the Workshop Controller position?

The salary range for the Workshop Controller position is £40,000pa - £45,000pa, depending on experience.

What are the working hours for this role?

The working hours for this role are Monday-Friday from 08:00 to 17:00.

Where is the job located?

The job is located in Swindon.

Is prior experience required for this position?

Yes, prior experience within the Commercial Vehicle industry is required.

What qualifications are necessary for this role?

Candidates should have well-developed management and leadership skills, a working knowledge of automotive technology, and a full, valid, and clean UK driving license.

What is the primary responsibility of a Workshop Controller?

The primary responsibility of a Workshop Controller is to supervise and motivate the team of Service Technicians while ensuring the efficient day-to-day running of the workshop.

Are there any specific software skills required for the position?

Yes, candidates should be computer literate, including proficiency in Microsoft Office.

What is the importance of customer satisfaction in this role?

Maintaining high levels of customer satisfaction is crucial, and this involves implementing quality checks, resolving issues, and providing necessary information and advice to customers.

Is compliance with Health & Safety regulations necessary in this role?

Yes, compliance with Health & Safety regulations is necessary, and high standards of housekeeping and security must be maintained within the workshop and surrounding areas.

How can candidates apply for this position?

Candidates can apply for this position by submitting an up-to-date CV in response to the job advert.

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Human Resources
Industry
11-50
Employees
1993
Founded Year

Mission & Purpose

ACCELERATING BUSINESSES AND CAREERS. As one of the UK's leading automotive recruiters, Auto Skills UK is dedicated to supporting clients and candidates operating across a broad range of sectors. With more than 20 years'​ experience, our unrivalled knowledge allows us to provide a truly specialist service in this fast-paced and ever-evolving market. We provide permanent and contract personnel for a diverse range of roles in the fields of Technical, Sales & Marketing, Finance & Administration and Customer Service, across the automotive aftermarket throughout the UK. Our specialist team of consultants are responsible for delivering the highest standards of service throughout our broad portfolio of clients and candidates. A genuine passion for the automotive industry allows us to keep abreast with all of the latest developments that influence businesses and the professionals working within them, making Auto Skills UK firmly stand out from the rest.