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Workspace Curator & Facilities Manager (FLEX)

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Hickory

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Facilities Management
  • Melbourne

AI generated summary

  • You need 2+ years in facilities management or related fields, strong relationship-building skills, financial acumen, customer service excellence, and experience with content creation tools.
  • You will manage building maintenance, coordinate events, oversee security, maintain member relationships, handle billing, and foster community engagement within the coworking space.

Requirements

  • Minimum two years’ experience in Facilities Management, hospitality, retail, events management, or co-working space operations.
  • Proven ability to build and maintain strong relationships with key stakeholders, including suppliers, contractors, consultants, and tenants.
  • Experience with content creation and platforms such as Canva, Office RnD, and Campaign Monitor is advantageous.
  • Strong financial acumen, including budgeting, forecasting, and business operations experience.
  • Excellent customer service skills are essential.

Responsibilities

  • Manage building maintenance, ensuring all repairs and scheduled services are completed promptly and to the highest standard.
  • Conduct daily and monthly walkthroughs to identify and address maintenance needs proactively.
  • Oversee security systems, including managing access credentials and responding to emergencies.
  • Monitor building management systems (BMS) to maintain optimal HVAC performance and address issues.
  • Managing and co-ordinating NABERS reporting, tuning works and operational contracts.
  • Reviewing and renewing preventative maintenance contracts.
  • Effective coordination with contractors and Property Management.
  • Providing and organising inductions for contractors.
  • Provide quotes, manage bookings, and ensure seamless event setup and execution.
  • Coordinate vendors, equipment, and consumables to deliver high-quality events.
  • Assist in billing and follow-ups to maintain accurate records.
  • Ensure impeccable cleanliness and manage food and beverage offerings.
  • Oversee member move-ins, move-outs, and meeting room bookings.
  • Address maintenance requests and maintain strong member relationships.
  • Assist team with tours for prospective members and follow up on inquiries.
  • Plan and collaborate with the marketing team to create engaging promotional content and tenant events.
  • Support the team with social media updates and online listings to drive member engagement.
  • Assist with monthly billing, debt collection, and financial reporting.
  • Provide quotes and ensure accurate billing for events and services.
  • Develop relationships with tenants and members, proactively identifying opportunities to meet their needs.
  • Plan and execute events, workshops, and initiatives to enhance the member experience.
  • Foster a sense of community within the coworking space by connecting members and supporting their goals.

FAQs

What is the duration of the position?

This is a 12-month maternity leave contract, with potential for ongoing employment.

What are the main responsibilities of the Workspace Curator & Facilities Manager?

The main responsibilities include facilities management, event management and coordination, coworking operations, sales and marketing support, finance and billing assistance, and member and tenant engagement.

Is prior experience required for this role?

Yes, a minimum of two years’ experience in facilities management, hospitality, retail, events management, or coworking space operations is required.

What kind of work environment can I expect at FLEX?

You can expect a unique working environment within a brand-new, state-of-the-art office building that blends hospitality and lifestyle.

Are there any fitness amenities available?

Yes, employees have access to wellness and fitness facilities, including a yoga studio and gym.

Will the role involve managing events?

Yes, the role will include planning and executing events, managing bookings, and ensuring a seamless setup for high-quality events.

What benefits does FLEX offer its employees?

FLEX offers wellness amenities, premium end-of-trip facilities, continuous career advancement, employee wellbeing programs, travel perks, and convenient CBD location access.

Is there support for developing relationships with members and tenants?

Yes, the role involves developing relationships with tenants and members while proactively identifying opportunities to enhance their experience.

What software experience is advantageous for candidates?

Experience with content creation and platforms such as Canva, Office RnD, and Campaign Monitor is advantageous.

How should candidates apply for this position?

Interested candidates should submit their CV as soon as possible, as only successful applicants will be contacted due to the volume of applications.

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Hickory

Made for life.

Engineering & Construction
Industry
501-1000
Employees
1991
Founded Year

Mission & Purpose

Hickory is an Australian construction and development company that specialises in delivering innovative building solutions, including construction, fit-out, and modular projects. Their ultimate mission is to revolutionise the construction industry by embracing cutting-edge technology and sustainable practices to create high-quality, efficient, and sustainable buildings. Hickory's purpose is to drive progress in the built environment, providing exceptional value to clients and contributing to the development of thriving, resilient communities through their commitment to excellence and innovation.