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Worlds End Store Manager

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration

AI generated summary

  • You must have computer literacy (SAP/Prism/Krunch), experience with disciplinary actions, inventory management skills, and expertise in visual merchandising.
  • You will manage store operations, ensure excellent customer service, oversee staff, handle reports and cash, resolve complaints, and maintain visual merchandising standards.

Requirements

  • Computer Literacy – (SAP/Prism/Krunch)
  • Disciplinary Actions
  • Inventory Management
  • Visual Merchandising

Responsibilities

  • Store keyholder – opening and closing the store
  • Preparing daily, weekly and monthly reports regarding store performance
  • Cashing up the till and other banking duties
  • Providing excellent customer service
  • Being point of contact for any staff of customer issues
  • Resolving customer complaints in a timely manner
  • Processing product deliveries and movements on RetailPro
  • Participating in annual stock takes as well as carrying out line checks throughout the year
  • Processing mail orders, stock transfers, stock deliveries
  • Merchandising the shop floor
  • Supervising and motivating staff
  • Coaching and training staff
  • Store Social Media Management
  • Supporting Store Manager in daily operations as well as any ad hoc duties
  • Addressing staff performance issues with company policies and procedures.
  • Execute disciplinary actions when necessary.
  • Event management – Marketing and Promotions
  • Maintain high standards of visual merchandising.
  • Brand representation
  • Policy and Procedure Compliance

FAQs

What is the salary range for the Store Manager position?

The base salary is £36,000 and above, depending on experience.

What are the key responsibilities of the Store Manager?

Key responsibilities include being a store keyholder, preparing performance reports, providing excellent customer service, processing deliveries, supervising and training staff, maintaining visual merchandising standards, and managing store social media.

Is prior experience required for this role?

While specific experience requirements are not listed, relevant experience in retail management is preferred.

What benefits are offered to employees?

Benefits include commission, uniform allowance, staff discounts, health and wellbeing support, training, generous annual leave, a pension scheme, and opportunities to develop skills and advance careers.

What skills are necessary for the Store Manager position?

Necessary skills include computer literacy (familiarity with SAP/Prism/Krunch), inventory management, visual merchandising, and experience with disciplinary actions.

Are there opportunities for career progression?

Yes, the position offers the opportunity to develop new skills and progress in your career within the company.

Is this position full-time or part-time?

This position is full-time.

Will I be required to manage staff performance issues?

Yes, you will be responsible for addressing staff performance issues in accordance with company policies and procedures.

Is there a specific policy on diversity and inclusion at Vivienne Westwood?

Yes, Vivienne Westwood is committed to diversity and inclusion and prohibits discrimination and harassment based on various protected characteristics.

How should I apply for the Store Manager position?

Applications can be made by submitting your CV and cover letter, and it's advised to apply early as applications may close before the deadline.

Fashion & Arts
Industry
201-500
Employees
1971
Founded Year

Mission & Purpose

Founded in the 1970s, the Vivienne Westwood brand offers a wide range of clothing, accessories, and footwear for men and women, characterised by bold prints, unconventional silhouettes, and exquisite craftsmanship. From statement-making dresses and tailored suits to edgy outerwear and accessories adorned with the brand's signature orb logo, Vivienne Westwood's collections reflect a unique blend of glamour and sophistication. With a commitment to sustainability and ethical fashion practices, it advocates for environmental conservation and social justice.

Culture & Values

  • We strive to make quality products that respect people and the planet with every design decision by focusing on four key areas: Gaia, Quality not Quantity, Activism, Culture & Heritage. These core values inform every decision across our business & design and reflect the way we work & behave towards each other every day.

  • We use our collections, collaborations and catwalk shows as a platform to capture the imagination, and as an energizing force to promote awareness and campaign for positive activism. We strive to make our clothes with greater care, keeping heritage, craftmanship and tradition alive through innovative design. We call on our community to engage with the world we live in through appreciation of Arts & Culture.

  • We use our brand voice to raise awareness of the environmental impact of overconsumption, urging people to buy less and buy better quality clothes, while creating collections that meet this standard.