Candidate briefing for
Callum
from
Sentrama
A versatile professional with 10-15 years of experience in sales and customer service, including remote work with B2B and B2C companies in the UK, USA, and corporate roles. With expertise in cold calling, appointment setting, and managing teams in sales, customer service, cancellations, and renewals, this talent combines strong communication skills with a results-driven approach. Proficient in CRM management and administrative tasks, they excel at maintaining accurate records, streamlining processes, and ensuring seamless operations. Their ability to balance customer service excellence with administrative precision and sales expertise makes them an ideal fit for roles requiring CRM updates, scheduling, and occasional sales support.
Our latest summer batch had an acceptance rate of just 1.79%.
Out of 4,340 applications, 1,982 were manually pre-screened, 588 were interviewed, and 211 were given a take-home project to assess critical skills like market research, lead generation, multi-channel outreach, and cold-calling. These projects are designed to identify top talent capable of excelling in real-world scenarios. Ultimately, only 78 candidates made it into our active talent pool.
Consistently exceeded the daily target of 100 dials to ensure appointments were successfully set. Met and maintained the target of 1-2 appointments daily, ensuring the calendar was consistently full and schedules remained optimized for maximum efficiency. Demonstrated exceptional dedication to achieving and surpassing goals.
With 10-15 years of experience in sales and customer service across B2B and B2C sectors in the UK, USA, and South Africa, this talent combines strong organizational skills with a proven ability to meet and exceed targets. Proficient in tools like Salesforce, Hubspot, Zoho, and Fresh Sales, they excel at managing CRM systems and ensuring accurate updates. Their track record includes exceeding a daily target of 100 dials and consistently meeting appointment-setting goals of 1-2 per day, ensuring calendars were always full and schedules optimized. As a former Junior Campaign Manager, they have led teams in sales, customer service, cancellations, and renewals, demonstrating a balance of customer service excellence, administrative precision, and effective phone support, making them an ideal fit for this role.
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Click the button below, and submit your calendar link or your availabilities for the interview.