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Pay: You’ll receive a market-competitive salary that reflects the role that you do

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Season Ticket Loans: Public transport season tickets offer considerable cost savings and convenience, although a substantial initial outlay is required. We offer interest-free loans to purchase season tickets

Bonus: Share in our success. Individual bonuses are given in line with our financial, operational, customer and personal performance

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At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Now, we’re looking to build on this spirit and passion to make tomorrow even better. If you’re made the same way as us, discover how great it feels to connect Britain with the world, and the world with Britain like no one else.

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You need strong technical skills in operational IT, agile experience with senior stakeholders, and preferably a bachelor’s degree or equivalent experience.

You will manage NDC operations, enhance performance, drive process improvements, troubleshoot issues, lead and coach your team, and promote diversity and excellence in a positive environment.

Customer Relations

IT & Cybersecurity

London

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role Are you passionate about technology and customer satisfaction? Do you excel in managing technical relationships and leading teams? British Airways invites you to join our Distribution team as NDC Operations Manager. What You’ll Do As a NDC Operations Manager, you'll lead our Distribution Operations team ensuring stability and performance of our New Distribution Capability (NDC) systems. Your role will involve strategically thinking about operation performance, championing the customer experience through our technical helpdesk, and driving efficiencies in offline servicing. In Addition, We Expect You To * Drive continuous improvement through process improvements to enhance efficiency, reduce risk, and explore the use of AI * Promote operational excellence, troubleshooting and resolving operational issues related to NDC. * Lead and coach this team to exceed expectations while ensuring a positive atmosphere * Ensure that diversity, fairness, consistency and transparency are fundamental drivers of the team What You’ll Bring To British Airways The ideal candidate for the Customer Success Manager role at British Airways is an experienced IT operations leader with a strong track record of managing technical teams, particularly in environments like IT helpdesks or product development. You’ll need to be agile, excel in communication, able to convey complex technical concepts to senior stakeholders. You should be highly organised with a data-driven approach to decision-making. Ideally, you’ll also bring knowledge of airline distribution systems, particularly NDC. Your Experience A good technical understanding and experience of managing an operational IT environment is essential, along with experience working with senior stakeholders particularly in agile situations. Preferably hold a bachelor's degree in a relevant field or have equivalent experience. What We Offer In addition to a dynamic and challenging role where you can lead a team, leverage your technical expertise, and enhance customer satisfaction; We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The RoleAre you passionate about technology and customer satisfaction? Do you excel in managing technical relationships and leading teams? British Airways invites you to join our Distribution team as NDC Operations Manager.What You’ll DoAs a NDC Operations Manager, you'll lead our Distribution Operations team ensuring stability and performance of our New Distribution Capability (NDC) systems. Your role will involve strategically thinking about operation performance, championing the customer experience through our technical helpdesk, and driving efficiencies in offline servicing.In Addition, We Expect You To * Drive continuous improvement through process improvements to enhance efficiency, reduce risk, and explore the use of AI * Promote operational excellence, troubleshooting and resolving operational issues related to NDC. * Lead and coach this team to exceed expectations while ensuring a positive atmosphere * Ensure that diversity, fairness, consistency and transparency are fundamental drivers of the team      What You’ll Bring To British AirwaysThe ideal candidate for the Customer Success Manager role at British Airways is an experienced IT operations leader with a strong track record of managing technical teams, particularly in environments like IT helpdesks or product development. You’ll need to be agile, excel in communication, able to convey complex technical concepts to senior stakeholders. You should be highly organised with a data-driven approach to decision-making. Ideally, you’ll also bring knowledge of airline distribution systems, particularly NDC.Your ExperienceA good technical understanding and experience of managing an operational IT environment is essential, along with experience working with senior stakeholders particularly in agile situations.Preferably hold a bachelor's degree in a relevant field or have equivalent experience.What We OfferIn addition to a dynamic and challenging role where you can lead a team, leverage your technical expertise, and enhance customer satisfaction; We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don’t expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Distribution Operations Manager - British Airways

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.&lt;br&gt;&lt;br&gt;It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.&lt;br&gt;&lt;br&gt;This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.&lt;br&gt;&lt;br&gt;So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.&lt;br&gt;&lt;br&gt;We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;Are you passionate about technology and customer satisfaction? Do you excel in managing technical relationships and leading teams? British Airways invites you to join our Distribution team as NDC Operations Manager.&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;strong&gt;What You’ll Do&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;As a NDC Operations Manager, you'll &lt;/em&gt;lead our Distribution Operations team ensuring stability and performance of our New Distribution Capability (NDC) systems. Your role will involve strategically thinking about operation performance, championing the customer experience through our technical helpdesk, and driving efficiencies in offline servicing.&lt;br&gt;&lt;br&gt;&lt;strong&gt;In Addition, We Expect You To&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Drive continuous improvement through process improvements to enhance efficiency, reduce risk, and explore the use of AI&lt;/li&gt;&lt;li&gt;Promote operational excellence, troubleshooting and resolving operational issues related to NDC.&lt;/li&gt;&lt;li&gt;Lead and coach this team to exceed expectations while ensuring a positive atmosphere&lt;/li&gt;&lt;li&gt;Ensure that diversity, fairness, consistency and transparency are fundamental drivers of the team&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What You’ll Bring To British Airways&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The ideal candidate for the Customer Success Manager role at British Airways is an experienced IT operations leader with a strong track record of managing technical teams, particularly in environments like IT helpdesks or product development. You’ll need to be agile, excel in communication, able to convey complex technical concepts to senior stakeholders. You should be highly organised with a data-driven approach to decision-making. Ideally, you’ll also bring knowledge of airline distribution systems, particularly NDC.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Your Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;A good technical understanding and experience of managing an operational IT environment is essential, along with experience working with senior stakeholders particularly in agile situations.&lt;br&gt;&lt;br&gt;Preferably hold a bachelor's degree in a relevant field or have equivalent experience.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What We Offer&lt;br&gt;&lt;br&gt;&lt;/strong&gt;In addition to a dynamic and challenging role where you can lead a team, leverage your technical expertise, and enhance customer satisfaction; We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.&lt;br&gt;&lt;br&gt;From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.&lt;br&gt;&lt;br&gt;At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.&lt;br&gt;&lt;br&gt;We never stand still, and we don’t expect our people to either.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Inclusion &amp;amp; Diversity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.&lt;br&gt;&lt;br&gt;Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Distribution Operations Manager

You need digital selling skills, CRM proficiency, strong communication and negotiation abilities, a solid work ethic, data evaluation skills, and at least 2 years of account management experience.

You will analyze data, manage client relationships, negotiate deals, identify new business opportunities, conduct performance reviews, and promote NDC adoption while providing market insights.

Sales & Business Development

Key Account Manager - FTC A career without limits As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role This is a 2 year FTC to manage a portfolio of BA / Iberia and American Airlines trade partners to maximise revenue and drive tactical activity and performance This is a remote role based in Germany. What You’ll Do * Deliver revenue by understanding customer needs and matching to relevant products * Analyse data and use insights to drive revenue generating/share shifting actions * Deep penetration of decision making unit in accounts to expand influence map * Conduct high touch performance reviews to drive deal performance via face to face * Negotiation of bespoke deals, implementing SMA activities * Leverage waiver and favour budget allocation to maximise return of investment * Sourcing new business opportunities * Upsell opportunities to existing customer base * Delivery of face to face and digital conferencing/training * Proactively source market intel and insights and feedback * Create and execute high touch account development plans for portfolios * Strengthen relationships by acting as a touchpoint for escalation of issues or waiver/favour initiation * Face of BA/IB to the market, and represent the views from market * Representation for BA/IB and collaboration with joint partners * Promote, educate and drive NDC adoption across market * There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks What You’ll Bring To British Airways * Digitally minded - demonstration of utilising digital selling and other innovative ways of working to achieve revenue targets * CRM management * Engaging audiences via remote and live events, etc. * Advanced communication, negotiation and influencing skills * Excellent communication * Strong work ethic * Drive and ambition needed to exceed targets * Ability to work in self-directed, fast-paced environment * Ability to evaluate data and metrics effectively to ensure focus on commercial opportunities (essential) * Demonstration of utilising digital selling and other innovative ways of working to achieve revenue targets * Experience of building productive working internal and external relationships in a multi-cultural hub-based environment Your Experience * Minimum of 2 years account management or equivalent commercial experience (desirable) * Language relevant to the market(s) served What We Offer We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Key Account Manager - FTCA career without limitsAs the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The RoleThis is a 2 year FTC to manage a portfolio of BA / Iberia and American Airlines trade partners to maximise revenue and drive tactical activity and performanceThis is a remote role based in Germany.What You’ll Do * Deliver revenue by understanding customer needs and matching to relevant products * Analyse data and use insights to drive revenue generating/share shifting actions * Deep penetration of decision making unit in accounts to expand influence map * Conduct high touch performance reviews to drive deal performance via face to face * Negotiation of bespoke deals, implementing SMA activities * Leverage waiver and favour budget allocation to maximise return of investment * Sourcing new business opportunities * Upsell opportunities to existing customer base * Delivery of face to face and digital conferencing/training * Proactively source market intel and insights and feedback * Create and execute high touch account development plans for portfolios * Strengthen relationships by acting as a touchpoint for escalation of issues or waiver/favour initiation * Face of BA/IB to the market, and represent the views from market * Representation for BA/IB and collaboration with joint partners * Promote, educate and drive NDC adoption across market * There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks      What You’ll Bring To British Airways * Digitally minded - demonstration of utilising digital selling and other innovative ways of working to achieve revenue targets * CRM management * Engaging audiences via remote and live events, etc. * Advanced communication, negotiation and influencing skills * Excellent communication * Strong work ethic * Drive and ambition needed to exceed targets * Ability to work in self-directed, fast-paced environment * Ability to evaluate data and metrics effectively to ensure focus on commercial opportunities (essential) * Demonstration of utilising digital selling and other innovative ways of working to achieve revenue targets * Experience of building productive working internal and external relationships in a multi-cultural hub-based environment      Your Experience * Minimum of 2 years account management or equivalent commercial experience (desirable) * Language relevant to the market(s) served      What We OfferWe believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don’t expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Key Account Manager - Remote - British Airways

Frankfurt am Main, Hessen, Deutschland

Key Account Manager - FTC&lt;br&gt;&lt;br&gt;&lt;strong&gt;A career without limits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.&lt;br&gt;&lt;br&gt;It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.&lt;br&gt;&lt;br&gt;This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.&lt;br&gt;&lt;br&gt;So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.&lt;br&gt;&lt;br&gt;We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;This is a 2 year FTC to manage a portfolio of BA / Iberia and American Airlines trade partners to maximise revenue and drive tactical activity and performance&lt;br&gt;&lt;br&gt;This is a remote role based in Germany.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What You’ll Do&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Deliver revenue by understanding customer needs and matching to relevant products&lt;/li&gt;&lt;li&gt;Analyse data and use insights to drive revenue generating/share shifting actions&lt;/li&gt;&lt;li&gt;Deep penetration of decision making unit in accounts to expand influence map&lt;/li&gt;&lt;li&gt;Conduct high touch performance reviews to drive deal performance via face to face&lt;/li&gt;&lt;li&gt;Negotiation of bespoke deals, implementing SMA activities&lt;/li&gt;&lt;li&gt;Leverage waiver and favour budget allocation to maximise return of investment&lt;/li&gt;&lt;li&gt;Sourcing new business opportunities&lt;/li&gt;&lt;li&gt;Upsell opportunities to existing customer base&lt;/li&gt;&lt;li&gt;Delivery of face to face and digital conferencing/training&lt;/li&gt;&lt;li&gt;Proactively source market intel and insights and feedback&lt;/li&gt;&lt;li&gt;Create and execute high touch account development plans for portfolios&lt;/li&gt;&lt;li&gt;Strengthen relationships by acting as a touchpoint for escalation of issues or waiver/favour initiation&lt;/li&gt;&lt;li&gt;Face of BA/IB to the market, and represent the views from market&lt;/li&gt;&lt;li&gt;Representation for BA/IB and collaboration with joint partners&lt;/li&gt;&lt;li&gt;Promote, educate and drive NDC adoption across market&lt;/li&gt;&lt;li&gt;There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What You’ll Bring To British Airways&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Digitally minded - demonstration of utilising digital selling and other innovative ways of working to achieve revenue targets&lt;/li&gt;&lt;li&gt;CRM management&lt;/li&gt;&lt;li&gt;Engaging audiences via remote and live events, etc.&lt;/li&gt;&lt;li&gt;Advanced communication, negotiation and influencing skills&lt;/li&gt;&lt;li&gt;Excellent communication&lt;/li&gt;&lt;li&gt;Strong work ethic&lt;/li&gt;&lt;li&gt;Drive and ambition needed to exceed targets&lt;/li&gt;&lt;li&gt;Ability to work in self-directed, fast-paced environment&lt;/li&gt;&lt;li&gt;Ability to evaluate data and metrics effectively to ensure focus on commercial opportunities (essential)&lt;/li&gt;&lt;li&gt;Demonstration of utilising digital selling and other innovative ways of working to achieve revenue targets&lt;/li&gt;&lt;li&gt;Experience of building productive working internal and external relationships in a multi-cultural hub-based environment&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Your Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Minimum of 2 years account management or equivalent commercial experience (desirable)&lt;/li&gt;&lt;li&gt; Language relevant to the market(s) served&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What We Offer&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.&lt;br&gt;&lt;br&gt;From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.&lt;br&gt;&lt;br&gt;At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.&lt;br&gt;&lt;br&gt;We never stand still, and we don’t expect our people to either.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Inclusion &amp;amp; Diversity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.&lt;br&gt;&lt;br&gt;Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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