Large

Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals. Cision’s software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 4,800 employees with offices in 24 countries throughout the Americas, EMEA, and APAC.

Marketing & Advertising

Cision

You must have strong organizational skills, excellent communication abilities, proficiency in office software, and the capacity to manage multiple tasks efficiently.

You will manage schedules, coordinate meetings, and handle communications while supporting executives in daily tasks and projects to enhance efficiency and organization.

Chicago

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

Cision is looking for an experienced Executive Assistant to join the team. You will be responsible for managing the Executive's schedule, booking extensive international travel and coordinating with Senior internal and external stakeholders.

If you are solutions-oriented and an articulate communicator who thrives in a fast-paced environment, then this position is for you.

Key Responsibilities


 * Administration Support: You will provide administrative support, promptly reviewing and tracking incoming enquiries such as emails, invitations, and correspondence. You will manage the Executive's calendar triaging meeting appointment requests both internally and externally and working to book these into calendars in a manageable way. You will also support with systems such as, Concur and Expensify, approving travel and expense requests from the Executive Leadership Team.
 * Coordination: You will arrange complex international travel, visas, accommodation and managing expenses. Have agendas prepared, scheduling meetings and rooms for events or office visits.
 * Project Management: You will support in arranging strategic meetings, offsites and workshops. You will support on delivery timelines and support coordination with cost approvals. You will support handling multiple stakeholder management and diary management.
   
   

Qualifications/Requirements:


 * Previous EA/PA experience to C-suite members.
 * Experience managing complex calendars and coordinating meetings internally and externally and coordinating travel and meetings across multiple international time zones is essential.
 * A successful track-record of working in a comparable high-profile role in a large and/or complex, fast-moving organisation
 * Excellent organisation, attention to detail, abilityto multitask effectively, be proactive and anticipate needs
 * High integrity and discretion on confidential and sensitive issues
 * Sound experience of establishing positive and productive relationships at senior level within organisations and having the tact and diplomacy to ensure these are maintained effectively
 * Excellent interpersonal, diplomatic, oraland written communication skills
 * Proficient in Microsoft Office Suite, specifically Outlook, Word, Excel, and PowerPoint and Slack.
   
   

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com .

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Executive Assistant - Cision

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.&lt;br&gt;&lt;br&gt;Cision is looking for an experienced Executive Assistant to join the team. You will be responsible for managing the Executive's schedule, booking extensive international travel and coordinating with Senior internal and external stakeholders.&lt;br&gt;&lt;br&gt;If you are solutions-oriented and an articulate communicator who thrives in a fast-paced environment, then this position is for you.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Administration Support: You will provide administrative support, promptly reviewing and tracking incoming enquiries such as emails, invitations, and correspondence. You will manage the Executive's calendar triaging meeting appointment requests both internally and externally and working to book these into calendars in a manageable way. You will also support with systems such as, Concur and Expensify, approving travel and expense requests from the Executive Leadership Team. &lt;/li&gt;&lt;li&gt;Coordination: You will arrange complex international travel, visas, accommodation and managing expenses. Have agendas prepared, scheduling meetings and rooms for events or office visits. &lt;/li&gt;&lt;li&gt;Project Management: You will support in arranging strategic meetings, offsites and workshops. You will support on delivery timelines and support coordination with cost approvals. You will support handling multiple stakeholder management and diary management. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications/Requirements: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Previous EA/PA experience to C-suite members.&lt;/li&gt;&lt;li&gt;Experience managing complex calendars and coordinating meetings internally and externally and coordinating travel and meetings across multiple international time zones is essential. &lt;/li&gt;&lt;li&gt;A successful track-record of working in a comparable high-profile role in a large and/or complex, fast-moving organisation &lt;/li&gt;&lt;li&gt;Excellent organisation, attention to detail, abilityto multitask effectively, be proactive and anticipate needs &lt;/li&gt;&lt;li&gt;High integrity and discretion on confidential and sensitive issues &lt;/li&gt;&lt;li&gt;Sound experience of establishing positive and productive relationships at senior level within organisations and having the tact and diplomacy to ensure these are maintained effectively &lt;/li&gt;&lt;li&gt;Excellent interpersonal, diplomatic, oraland written communication skills &lt;/li&gt;&lt;li&gt;Proficient in Microsoft Office Suite, specifically Outlook, Word, Excel, and PowerPoint and Slack. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire , a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.&lt;br&gt;&lt;br&gt;Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity &amp;amp; Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com .&lt;br&gt;&lt;br&gt;Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.&lt;br&gt;&lt;br&gt;Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com&lt;br&gt;&lt;br&gt;Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Executive Assistant

You need a Bachelor's degree, 3 years of experience, Excel proficiency, A/R skills, ability to problem-solve, and work collaboratively with others. Must live in NY, VA, or OH.

You will lead, train, and evaluate billing staff, track performance metrics, develop procedures for efficiency, oversee new programs, address problems professionally, and perform related duties.

Bachelors

Banking & Finance

Cleveland

The Billing Manager plays a key role in the accounting organization and is responsible for working with customers to reconcile billing issues and help with the training of employees. The Billing Manger reviews and interprets operational data to assess need for procedural revisions and enhancements; participates in the design and implementation of specific systems to improve revenue and operating efficiency. This position is responsible for analyzing trends that impact invoicing and customer service and will take appropriate action to realign staff and revise policies to support business needs.&nbsp;Responsibilities:<ul><li>Hire, train, supervise and evaluate the performance of the billing staff.</li><li>Responsible for tracking cases, calls, and similar billing data to measure performance, gauge milestones, and establishes performance criteria for the team.</li><li>Provide day-to-day leadership and works with staff to ensure a high performance, customer service-oriented work environment.</li><li>Develops and standardizes procedures to improve and monitor efficiency and effectiveness of assigned work assignments and make recommendations for improvement.</li><li>Oversees implementation of new programs and services, including new technology.</li><li>Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.</li><li>Performs related duties as assigned.</li></ul>Qualifications:<ul><li>This job requires a Bachelor’s degree (B.A.) or equivalent in education and experience, plus three years of related experience.&nbsp;</li><li>High proficiency with Excel spreadsheet functionality.</li><li>Proven ability to work creatively and analytically in a problem-solving environment.</li><li>Fundamental accounting software skills and demonstrated skills in A/R.</li><li>The position requires the ability to interact positively and constructively with employees, consultants, and customers.</li><li>Ability to educate and train at all levels of professional staff.</li><li>System experience: knowledge of billing systems for front end and back-end functions and willingness to learn new systems, applications, and programs.</li><li>•Ability to produce and present detailed billing reports.&nbsp;</li><li>Must live in NY, VA, or OH</li><li>2-3 days a month in office for internal meetings with team</li></ul>

The Billing Manager plays a key role in the accounting organization and is responsible for working with customers to reconcile billing issues and help with the training of employees. The Billing Manger reviews and interprets operational data to assess need for procedural revisions and enhancements; participates in the design and implementation of specific systems to improve revenue and operating efficiency. This position is responsible for analyzing trends that impact invoicing and customer service and will take appropriate action to realign staff and revise policies to support business needs. Responsibilities:Hire, train, supervise and evaluate the performance of the billing staff.Responsible for tracking cases, calls, and similar billing data to measure performance, gauge milestones, and establishes performance criteria for the team.Provide day-to-day leadership and works with staff to ensure a high performance, customer service-oriented work environment.Develops and standardizes procedures to improve and monitor efficiency and effectiveness of assigned work assignments and make recommendations for improvement.Oversees implementation of new programs and services, including new technology.Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.Performs related duties as assigned.Qualifications:This job requires a Bachelor’s degree (B.A.) or equivalent in education and experience, plus three years of related experience. High proficiency with Excel spreadsheet functionality.Proven ability to work creatively and analytically in a problem-solving environment.Fundamental accounting software skills and demonstrated skills in A/R.The position requires the ability to interact positively and constructively with employees, consultants, and customers.Ability to educate and train at all levels of professional staff.System experience: knowledge of billing systems for front end and back-end functions and willingness to learn new systems, applications, and programs.•Ability to produce and present detailed billing reports. Must live in NY, VA, or OH2-3 days a month in office for internal meetings with team

Billing Specialist - Cleveland - Cision

Billing Specialist - Cleveland

You need 2+ years AR/billing experience, 3+ years in customer service, a B.A./B.S. or equivalent, Excel expertise, attention to detail, teamwork skills, and the ability to handle pressure with grace. NetSuite experience is a plus.

You will provide exceptional customer service, draft invoices, resolve billing discrepancies, analyze data, and work with the collections team in a fast-paced environment.

Masters

New York City

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.The billing specialist is responsible to bill, credit and edit invoices for clients, communicating both directly with clients and internal sales account owners. Perform rebills for clients and any other requests from management which includes auditing, account review, special handling, and communication to different levels of employees. The role requires strong communication and organizational skills.What you'll do:<ul><li>Provide exceptional customer service and be able to de-escalate and resolve conflicts on a regular basis.&nbsp;</li><li>Draft key client deliverables, including customer invoices and credit memos&nbsp;</li><li>Assist in the resolution of billing discrepancies and disputes.&nbsp;</li><li>Assist with monthly closing procedures&nbsp;</li><li>Compiling,&nbsp;interpreting,&nbsp;and summarizing billing data&nbsp;</li><li>Support accounting operations and client service staff with customer analyses and communication&nbsp;</li><li>Operate an electronic billing system and works with database software&nbsp;</li><li>Compile and review reports&nbsp;</li><li>Work with collections team to pursue past due payments&nbsp;</li></ul>What you'll need:<ul><li>At least&nbsp;2&nbsp;years of experience&nbsp;in accounts receivable or billing&nbsp;</li><li>At least 3 years of customer service&nbsp;experience&nbsp;</li><li>B.A. or B.S. degree or equivalent work experience&nbsp;</li><li>The ability to work accurately and independently&nbsp;</li><li>Highly motivated and a self-starter who can quickly pick up new skills and enhance existing processes&nbsp;</li><li>Advanced knowledge of Excel&nbsp;</li><li>NetSuite&nbsp;experience,&nbsp;is a plus&nbsp;</li><li>Extremely detail oriented&nbsp;</li><li>Clear, direct, and empathetic communication in both one-on-one and team settings; able to deal effectively when needing to reduce tension or conflict&nbsp;</li><li>Willingness to be part of a team…cooperating with others to get the right answers quickly&nbsp;</li><li>Maintains stable performance while under pressure or opposition, handling stress with grace and tact&nbsp;</li></ul>

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.The billing specialist is responsible to bill, credit and edit invoices for clients, communicating both directly with clients and internal sales account owners. Perform rebills for clients and any other requests from management which includes auditing, account review, special handling, and communication to different levels of employees. The role requires strong communication and organizational skills.What you'll do:Provide exceptional customer service and be able to de-escalate and resolve conflicts on a regular basis. Draft key client deliverables, including customer invoices and credit memos Assist in the resolution of billing discrepancies and disputes. Assist with monthly closing procedures Compiling, interpreting, and summarizing billing data Support accounting operations and client service staff with customer analyses and communication Operate an electronic billing system and works with database software Compile and review reports Work with collections team to pursue past due payments What you'll need:At least 2 years of experience in accounts receivable or billing At least 3 years of customer service experience B.A. or B.S. degree or equivalent work experience The ability to work accurately and independently Highly motivated and a self-starter who can quickly pick up new skills and enhance existing processes Advanced knowledge of Excel NetSuite experience, is a plus Extremely detail oriented Clear, direct, and empathetic communication in both one-on-one and team settings; able to deal effectively when needing to reduce tension or conflict Willingness to be part of a team…cooperating with others to get the right answers quickly Maintains stable performance while under pressure or opposition, handling stress with grace and tact 

Billing Specialist - New York - Cision

United States

Billing Specialist - New York

You need 2+ years of AR/billing experience, 3+ years in customer service, degree or equivalent, Excel proficiency, detail-oriented, strong communication skills, team player, ability to work under pressure, and willing to work a specific shift.

You'll provide top-notch customer service, draft invoices, resolve billing disputes, assist with month-end closing, analyze billing data, support accounting operations, and work with collections to pursue past due payments.

You must have 2+ years AR/billing & 3+ years customer service experience, B.A/B.S degree or work equivalent, strong Excel & NetSuite skills, detail-oriented, team player, handle pressure gracefully, and work 9:00-6:00 ET/7:00-4:00 MT shift.

You will handle customer billing inquiries, draft invoices, resolve disputes, assist with closing procedures, compile and review reports, and work with collections team for past due payments.

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.The billing specialist is responsible to bill, credit and edit invoices for clients, communicating both directly with clients and internal sales account owners. Perform rebills for clients and any other requests from management which includes auditing, account review, special handling, and communication to different levels of employees. The role requires strong communication and organizational skills.Duties &amp; Responsibilities:<ul><li>Provide exceptional customer service and be able to de-escalate and resolve conflicts on a regular basis.&nbsp;</li><li>Draft key client deliverables, including customer invoices and credit memos&nbsp;</li><li>Assist in the resolution of billing discrepancies and disputes.&nbsp;</li><li>Assist with monthly closing procedures&nbsp;</li><li>Compiling,&nbsp;interpreting,&nbsp;and summarizing billing data&nbsp;</li><li>Support accounting operations and client service staff with customer analyses and communication&nbsp;</li><li>Operate an electronic billing system and works with database software&nbsp;</li><li>Compile and review reports&nbsp;</li><li>Work with collections team to pursue past due payments&nbsp;</li></ul>Qualifications:<ul><li>At least&nbsp;2&nbsp;years of experience&nbsp;in accounts receivable or billing&nbsp;</li><li>At least 3 years of customer service&nbsp;experience&nbsp;</li><li>B.A. or B.S. degree or equivalent work experience&nbsp;</li><li>The ability to work accurately and independently&nbsp;</li><li>Highly motivated and a self-starter who can quickly pick up new skills and enhance existing processes&nbsp;</li><li>Advanced knowledge of Excel&nbsp;</li><li>NetSuite&nbsp;experience,&nbsp;is a plus&nbsp;</li><li>Extremely detail oriented&nbsp;</li><li>Clear, direct, and empathetic communication in both one-on-one and team settings; able to deal effectively when needing to reduce tension or conflict&nbsp;</li><li>Willingness to be part of a team…cooperating with others to get the right answers quickly&nbsp;</li><li>Maintains stable performance while under pressure or opposition, handling stress with grace and tact&nbsp;</li><li>Shift: 9:00-6:00 ET / 7:00-4:00pm MT</li></ul>

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.The billing specialist is responsible to bill, credit and edit invoices for clients, communicating both directly with clients and internal sales account owners. Perform rebills for clients and any other requests from management which includes auditing, account review, special handling, and communication to different levels of employees. The role requires strong communication and organizational skills.Duties & Responsibilities:Provide exceptional customer service and be able to de-escalate and resolve conflicts on a regular basis. Draft key client deliverables, including customer invoices and credit memos Assist in the resolution of billing discrepancies and disputes. Assist with monthly closing procedures Compiling, interpreting, and summarizing billing data Support accounting operations and client service staff with customer analyses and communication Operate an electronic billing system and works with database software Compile and review reports Work with collections team to pursue past due payments Qualifications:At least 2 years of experience in accounts receivable or billing At least 3 years of customer service experience B.A. or B.S. degree or equivalent work experience The ability to work accurately and independently Highly motivated and a self-starter who can quickly pick up new skills and enhance existing processes Advanced knowledge of Excel NetSuite experience, is a plus Extremely detail oriented Clear, direct, and empathetic communication in both one-on-one and team settings; able to deal effectively when needing to reduce tension or conflict Willingness to be part of a team…cooperating with others to get the right answers quickly Maintains stable performance while under pressure or opposition, handling stress with grace and tact Shift: 9:00-6:00 ET / 7:00-4:00pm MT

Cision

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