Large

The house of FENDI was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first FENDI boutique – a handbag shop and fur workshop followed. Soon winning international acclaim, FENDI emerged as a brand renowned for its elegance, craftsmanship, innovation and style. The collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years, in 1992 Silvia Venturini Fendi seconded him in the Artistic Direction. In 1994 she is given responsibility of Leather Goods Accessories and then the direction of the Menswear line. In 2000 the LVMH Group acquires FENDI becoming in 2001 its majority shareholder.

In September 2020 Kim Jones is appointed Artistic Director of Couture and Womenswear, while Delfina Delettrez Fendi, fourth generation of the Fendi family, joins the Maison as Artistic Director of Jewelry.

Today FENDI is synonymous with quality, tradition, experimentation and creativity.

Retail & Consumer Goods

Fendi

You must have 5+ years leadership in luxury retail, RTW experience, strong communication skills, organizational abilities, and be able to work nights, weekends, and holidays. Lift up to 10lbs, use POS system, and be digitally literate.

You will manage and develop the team, drive business through client management, monitor visual merchandising and inventory, ensure retail performance standards are met, and deliver daily briefs.

Bachelors

Hospitality & Retail

Las Vegas

Position:<ul><li>As a Fendi Assistant Store Manager, you will provide support in the overall management of the team, merchandise, and client experience. You will lead and develop the team to ensure delivery operational excellence, drive the achievement of sales, and ensure that the highest level of client experience is always delivered. Along with the Store Manager, you will lead and inspire the team, help build succession plans and internal growth paths for all team members.</li></ul>Responsibilities:Team Management &amp; Development:<ul><li>Empower and support the team so that they perform at their highest level to meet their individual and store objectives.&nbsp;</li><li>Support in-store training routine and on-boarding of new hires.</li><li>Assume the role of Store Manager in the absence of the Store Manager.</li><li>Supervise store personnel and implement company policies.</li><li>Identify, recruit, and develop talents in collaboration with the store leadership.</li><li>Lead and empower the team to drive business: build a positive and harmonious work environment and champion collaboration within the team.</li><li>Proactively assess and lead performance of the team associates.</li><li>Act as a role model demonstrating sales leadership to the team by supporting them with Customer Journey, selling ceremony, client retention and encouraging cross selling.</li><li>Ensure policies, brand standards and grooming guidelines are communicated and implemented.</li></ul>Client and Business Management:<ul><li>Build and maintain client books, in-store appointments, meeting sales objectives.</li><li>Handle quality of customer service to meet customer expectations.&nbsp;</li><li>Help to develop improvement plans for improving Mystery Shopper Results.&nbsp;</li><li>Implement appropriate CRM tools and develop dedicated clients.</li><li>Be aware of market trends and give feedback to Store Manager.</li><li>Support in building long term client relationships, leveraging the clienteling tools.</li><li>Establish a client-centric mentality in store to ensure the highest level of client experience and proactively handle any situation that may arise.&nbsp;</li><li>Partner with store leadership to communicate and encourage the team on corporate strategy and relevant business operations.&nbsp;</li><li>Cultivate action plans to help boost business and increase product performance, leveraging visual merchandise, clienteling, training and collaboration.</li></ul>Visual Merchandising:<ul><li>Work with the Visual Merchandising Ambassador to ensure Visual Merchandising is consistent with Company standards; periodically align visual merchandising and sales performance.</li></ul>Inventory Management:<ul><li>Ensure that merchandise is accurately handled, displayed, stored, and maintained by team.</li><li>Support in maintaining inventory accuracy and shrink rates within company standards, such as making sure cycle count procedures are accomplished per guidelines.</li><li>Ensure opening/closing counting duties are completed as required.</li></ul>Retail Performance:<ul><li>Ensure accurate procedures are being met regarding cash, credit card and check processing.</li><li>Ensure petty cash is in accordance with company policy and procedure.</li><li>Support in ensuring top store standards is being implemented and met.</li><li>Deliver morning briefs.</li></ul>Additional information:Qualifications:<ul><li>Minimum 5 years’ leadership experience in retail preferred.</li><li>Minimum 3 years’ luxury experience preferred.</li><li>Bachelor’s Degree or equivalent experience a plus.</li><li>Strong drive for results; goal oriented.</li><li>Proactive interpersonal abilities: the ability to communicate effectively both verbally and in writing.</li><li>Ability to use POS system and its inventory management functions.</li><li>RTW experience preferred.</li><li>Foreign language skills are a plus.</li><li>Ability to work in a team environment.&nbsp;</li><li>Ability to lift boxes / weight up to 10lbs.</li><li>Organizational and strong digital literacy required.</li><li>Flexible availability, some nights, weekends, and holidays.</li></ul>

Position:As a Fendi Assistant Store Manager, you will provide support in the overall management of the team, merchandise, and client experience. You will lead and develop the team to ensure delivery operational excellence, drive the achievement of sales, and ensure that the highest level of client experience is always delivered. Along with the Store Manager, you will lead and inspire the team, help build succession plans and internal growth paths for all team members.Responsibilities:Team Management & Development:Empower and support the team so that they perform at their highest level to meet their individual and store objectives. Support in-store training routine and on-boarding of new hires.Assume the role of Store Manager in the absence of the Store Manager.Supervise store personnel and implement company policies.Identify, recruit, and develop talents in collaboration with the store leadership.Lead and empower the team to drive business: build a positive and harmonious work environment and champion collaboration within the team.Proactively assess and lead performance of the team associates.Act as a role model demonstrating sales leadership to the team by supporting them with Customer Journey, selling ceremony, client retention and encouraging cross selling.Ensure policies, brand standards and grooming guidelines are communicated and implemented.Client and Business Management:Build and maintain client books, in-store appointments, meeting sales objectives.Handle quality of customer service to meet customer expectations. Help to develop improvement plans for improving Mystery Shopper Results. Implement appropriate CRM tools and develop dedicated clients.Be aware of market trends and give feedback to Store Manager.Support in building long term client relationships, leveraging the clienteling tools.Establish a client-centric mentality in store to ensure the highest level of client experience and proactively handle any situation that may arise. Partner with store leadership to communicate and encourage the team on corporate strategy and relevant business operations. Cultivate action plans to help boost business and increase product performance, leveraging visual merchandise, clienteling, training and collaboration.Visual Merchandising:Work with the Visual Merchandising Ambassador to ensure Visual Merchandising is consistent with Company standards; periodically align visual merchandising and sales performance.Inventory Management:Ensure that merchandise is accurately handled, displayed, stored, and maintained by team.Support in maintaining inventory accuracy and shrink rates within company standards, such as making sure cycle count procedures are accomplished per guidelines.Ensure opening/closing counting duties are completed as required.Retail Performance:Ensure accurate procedures are being met regarding cash, credit card and check processing.Ensure petty cash is in accordance with company policy and procedure.Support in ensuring top store standards is being implemented and met.Deliver morning briefs.Additional information:Qualifications:Minimum 5 years’ leadership experience in retail preferred.Minimum 3 years’ luxury experience preferred.Bachelor’s Degree or equivalent experience a plus.Strong drive for results; goal oriented.Proactive interpersonal abilities: the ability to communicate effectively both verbally and in writing.Ability to use POS system and its inventory management functions.RTW experience preferred.Foreign language skills are a plus.Ability to work in a team environment. Ability to lift boxes / weight up to 10lbs.Organizational and strong digital literacy required.Flexible availability, some nights, weekends, and holidays.

Assistant Store Manager- Las Vegas, NV - Caesars Palace - Fendi

Assistant Store Manager- Las Vegas, NV - Caesars Palace

You need 5+ years luxury retail experience, excellent communication skills, ability to use POS system, flexible availability, and ability to work in a team. RTW experience and foreign language skills are a plus.

You will lead and develop a team of Client Advisors, drive sales and client development, manage operations and inventory, and ensure visual merchandising standards at Fendi's Beverly Hills location on Rodeo Drive.

Beverly Hills

Position:<ul><li>The Department Manager will be responsible for leading and mentoring their team, building Client relationships, and proactively drive the achievement of sales targets while ensuring our clients experience the best-in-class Fendi Client Journey. They will be an ambassador of the Brand in the community and in the marketplace.</li></ul>Responsibilities:Team Management and Development:<ul><li>Ensure Client Advisors deliver the Fendi Client Journey to every individual. Support them with consistent mentoring, identifying their development and training needs, partner with the Training Manager to tailor individual action plans.&nbsp;</li><li>Set individual and team goals, and sales targets; proactively assess and handle performance against expectations.&nbsp;</li><li>Identify, recruit talent and secure succession plans in collaboration with the Store Manager.</li><li>Implement Development Plans for high potential talent.</li><li>Lead and empower the team to drive business, build a positive and harmonious work environment and champion collaboration.&nbsp;</li></ul>Client and Business Development:<ul><li>Drive sales within category and across the store.</li><li>Support the team in building long term Client relationship, using all clienteling tools.&nbsp;</li><li>Establish a Client-centric mentality in store to ensure the highest level of Client experience.&nbsp;</li><li>Communicate and encourage the team on corporate strategy and relevant business information (animate morning briefings, training, etc.).</li><li>Develop the business of your Department, by encouraging a comprehensive and strategic understanding of it and relating to all relevant partners.</li><li>Develop and implement action plans to boost business and improve product performance, using visual merchandising, clienteling, training and team management.&nbsp;</li><li>Be aware of competition.</li></ul>Selling &amp; Floor Management:<ul><li>Act as a role model demonstrating sales and clienteling leadership to the team, supporting them with their own sales, encouraging cross-selling and Client retention.</li><li>Build and develop own Client portfolio.</li><li>Ensure business opportunities are improved through efficient sales floor management and client hosting.</li><li>Provide consistent and qualitative feedback and mentor team.&nbsp;</li></ul>Operations:<ul><li>Ensure policies, standards and Fendi procedures are communicated and implemented.</li><li>Be accountable for inventory management of respective product categories.</li><li>Support Store Manager in staff planning ensuring the best match to traffic and with the objective to improve sales and provide an outstanding client experience.&nbsp;</li></ul>Visual Merchandising:<ul><li>Ensure there is a business strategy behind VM moves and follow launch pad area.</li><li>Participate to floor rotations with VM team.</li><li>Ensure visual maintenance is done throughout the day.</li></ul>Additional information:Qualifications:<ul><li>Minimum 5 years’ related experience, luxury retail preferred.</li><li>Strong drive for results; goal oriented.</li><li>Excellent communication skills: the ability to communicate effectively both verbally and in writing.</li><li>Ability to use POS system and its inventory management functions.</li><li>RTW experience preferred.</li><li>Foreign language skills are a plus.</li><li>Ability to work in a collaborative team environment.&nbsp;</li><li>Ability to lift boxes/weight up to 10 lbs.</li><li>Organizational and strong digital literacy required.</li><li>Must have flexible availability, some nights, weekends, and holidays.</li></ul>

Position:The Department Manager will be responsible for leading and mentoring their team, building Client relationships, and proactively drive the achievement of sales targets while ensuring our clients experience the best-in-class Fendi Client Journey. They will be an ambassador of the Brand in the community and in the marketplace.Responsibilities:Team Management and Development:Ensure Client Advisors deliver the Fendi Client Journey to every individual. Support them with consistent mentoring, identifying their development and training needs, partner with the Training Manager to tailor individual action plans. Set individual and team goals, and sales targets; proactively assess and handle performance against expectations. Identify, recruit talent and secure succession plans in collaboration with the Store Manager.Implement Development Plans for high potential talent.Lead and empower the team to drive business, build a positive and harmonious work environment and champion collaboration. Client and Business Development:Drive sales within category and across the store.Support the team in building long term Client relationship, using all clienteling tools. Establish a Client-centric mentality in store to ensure the highest level of Client experience. Communicate and encourage the team on corporate strategy and relevant business information (animate morning briefings, training, etc.).Develop the business of your Department, by encouraging a comprehensive and strategic understanding of it and relating to all relevant partners.Develop and implement action plans to boost business and improve product performance, using visual merchandising, clienteling, training and team management. Be aware of competition.Selling & Floor Management:Act as a role model demonstrating sales and clienteling leadership to the team, supporting them with their own sales, encouraging cross-selling and Client retention.Build and develop own Client portfolio.Ensure business opportunities are improved through efficient sales floor management and client hosting.Provide consistent and qualitative feedback and mentor team. Operations:Ensure policies, standards and Fendi procedures are communicated and implemented.Be accountable for inventory management of respective product categories.Support Store Manager in staff planning ensuring the best match to traffic and with the objective to improve sales and provide an outstanding client experience. Visual Merchandising:Ensure there is a business strategy behind VM moves and follow launch pad area.Participate to floor rotations with VM team.Ensure visual maintenance is done throughout the day.Additional information:Qualifications:Minimum 5 years’ related experience, luxury retail preferred.Strong drive for results; goal oriented.Excellent communication skills: the ability to communicate effectively both verbally and in writing.Ability to use POS system and its inventory management functions.RTW experience preferred.Foreign language skills are a plus.Ability to work in a collaborative team environment. Ability to lift boxes/weight up to 10 lbs.Organizational and strong digital literacy required.Must have flexible availability, some nights, weekends, and holidays.

Department Manager, Women's - Beverly Hills, CA - Rodeo Drive - Fendi

Department Manager, Women's - Beverly Hills, CA - Rodeo Drive

You need 5+ years in luxury retail, strong results-driven attitude, top-notch communication skills, POS and inventory experience, RTW knowledge, a possible language, a collaborative mindset, flexibility for nights/weekends/holidays, and ability to lift up to 10 lbs.

You will lead, develop, and motivate the Men's Department team, driving sales, building client relationships, implementing business strategies, and ensuring operational excellence at Fendi in SOHO, New York.

New York City

Position:<ul><li>The Department Manager will be responsible for leading and mentoring their team, building Client relationships, and proactively drive the achievement of sales targets while ensuring our clients experience the best-in-class Fendi Client Journey. They will be an ambassador of the Brand in the community and in the marketplace.</li></ul>Responsibilities:Team Management and Development:<ul><li>Ensure Client Advisors deliver the Fendi Client Journey to every individual. Support them with consistent mentoring, identifying their development and training needs, partner with the Training Manager to tailor individual action plans.&nbsp;</li><li>Set individual and team goals, and sales targets; proactively assess and handle performance against expectations.&nbsp;</li><li>Identify, recruit talent and secure succession plans in collaboration with the Store Manager.</li><li>Implement Development Plans for high potential talent.</li><li>Lead and empower the team to drive business, build a positive and harmonious work environment and champion collaboration.&nbsp;</li></ul>Client and Business Development:<ul><li>Drive sales within category and across the store.</li><li>Support the team in building long term Client relationship, using all clienteling tools.&nbsp;</li><li>Establish a Client-centric mentality in store to ensure the highest level of Client experience.&nbsp;</li><li>Communicate and encourage the team on corporate strategy and relevant business information (animate morning briefings, training, etc.).</li><li>Develop the business of your Department, by encouraging a comprehensive and strategic understanding of it and relating to all relevant partners.</li><li>Develop and implement action plans to boost business and improve product performance, using visual merchandising, clienteling, training and team management.&nbsp;</li><li>Be aware of competition.</li></ul>Selling &amp; Floor Management:<ul><li>Act as a role model demonstrating sales and clienteling leadership to the team, supporting them with their own sales, encouraging cross-selling and Client retention.</li><li>Build and develop own Client portfolio.</li><li>Ensure business opportunities are improved through efficient sales floor management and client hosting.</li><li>Provide consistent and qualitative feedback and mentor team.&nbsp;</li></ul>Operations:<ul><li>Ensure policies, standards and Fendi procedures are communicated and implemented.</li><li>Be accountable for inventory management of respective product categories.</li><li>Support Store Manager in staff planning ensuring the best match to traffic and with the objective to improve sales and provide an outstanding client experience.&nbsp;</li></ul>Visual Merchandising:<ul><li>Ensure there is a business strategy behind VM moves and follow launch pad area.</li><li>Participate to floor rotations with VM team.</li><li>Ensure visual maintenance is done throughout the day.</li></ul>Additional information:Qualifications:<ul><li>Minimum 5 years’ related experience, luxury retail preferred.</li><li>Strong drive for results; goal oriented.</li><li>Excellent communication skills: the ability to communicate effectively both verbally and in writing.</li><li>Ability to use POS system and its inventory management functions.</li><li>RTW experience preferred.</li><li>Foreign language skills are a plus.</li><li>Ability to work in a collaborative team environment.</li><li>Ability to lift boxes/weight up to 10 lbs.</li><li>Organizational and strong digital literacy required.</li><li>Must have flexible availability, some nights, weekends, and holidays.</li></ul>

Position:The Department Manager will be responsible for leading and mentoring their team, building Client relationships, and proactively drive the achievement of sales targets while ensuring our clients experience the best-in-class Fendi Client Journey. They will be an ambassador of the Brand in the community and in the marketplace.Responsibilities:Team Management and Development:Ensure Client Advisors deliver the Fendi Client Journey to every individual. Support them with consistent mentoring, identifying their development and training needs, partner with the Training Manager to tailor individual action plans. Set individual and team goals, and sales targets; proactively assess and handle performance against expectations. Identify, recruit talent and secure succession plans in collaboration with the Store Manager.Implement Development Plans for high potential talent.Lead and empower the team to drive business, build a positive and harmonious work environment and champion collaboration. Client and Business Development:Drive sales within category and across the store.Support the team in building long term Client relationship, using all clienteling tools. Establish a Client-centric mentality in store to ensure the highest level of Client experience. Communicate and encourage the team on corporate strategy and relevant business information (animate morning briefings, training, etc.).Develop the business of your Department, by encouraging a comprehensive and strategic understanding of it and relating to all relevant partners.Develop and implement action plans to boost business and improve product performance, using visual merchandising, clienteling, training and team management. Be aware of competition.Selling & Floor Management:Act as a role model demonstrating sales and clienteling leadership to the team, supporting them with their own sales, encouraging cross-selling and Client retention.Build and develop own Client portfolio.Ensure business opportunities are improved through efficient sales floor management and client hosting.Provide consistent and qualitative feedback and mentor team. Operations:Ensure policies, standards and Fendi procedures are communicated and implemented.Be accountable for inventory management of respective product categories.Support Store Manager in staff planning ensuring the best match to traffic and with the objective to improve sales and provide an outstanding client experience. Visual Merchandising:Ensure there is a business strategy behind VM moves and follow launch pad area.Participate to floor rotations with VM team.Ensure visual maintenance is done throughout the day.Additional information:Qualifications:Minimum 5 years’ related experience, luxury retail preferred.Strong drive for results; goal oriented.Excellent communication skills: the ability to communicate effectively both verbally and in writing.Ability to use POS system and its inventory management functions.RTW experience preferred.Foreign language skills are a plus.Ability to work in a collaborative team environment.Ability to lift boxes/weight up to 10 lbs.Organizational and strong digital literacy required.Must have flexible availability, some nights, weekends, and holidays.

Department Manager, Men's - New York, NY - SOHO - Fendi

Department Manager, Men's - New York, NY - SOHO

You need 3+ years of luxury retail experience, strong communication, goal-driven, RTW knowledge, foreign language skills, and ability to work in a team. Must have flexible availability and be digitally literate. Lift up to 10lbs.

You will achieve sales goals, build client relationships, handle special requests, maintain store appearance, use POS system, stay informed on company news, assist with opening/closing, and adhere to company policies and procedures.

Miami

Position:<ul><li>As a Fendi Client Advisor, you will be accountable for providing outstanding customer service and for exceeding assigned sales goals. By building meaningful relationships with your clients, you will become an expert on their every need you will tailor their experience within our store to elevate their experience and impression of Fendi while&nbsp;building long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.</li></ul>Responsibilities:<ul><li>Achieve all Client Advisor critical metrics and CRM requirements.</li><li>Meet or exceed store, category, and individual sales goals.</li><li>Follow all store guidelines.</li><li>Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business.</li><li>Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.</li><li>Adhere to all store policies and procedures.</li><li>Participate in vital stocking/restocking of the store.</li><li>Proficient and accurate use of POS system and other software as the need arises, updating customer database.</li><li>Acquire product knowledge, company information and history.</li><li>Keep up to date with company news and be familiar with the competition.</li><li>Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards.</li><li>Perform regular store maintenance functions as needed or assigned.</li><li>May have responsibility for opening/closing the store as needed, including morning team meetings.</li><li>Assist in maintaining visual standards with direction from VM, corporate and management.</li><li>Must maintain open/ongoing communication and positive relationship with store management, peers, and other levels of company personnel.</li><li>Be a positive role model, always representing the brand appropriately.</li><li>Participate in the training of new Client Advisors (product knowledge, store procedures, company policies).</li><li>Participate and prepare for monthly team meetings.</li><li>Adhere to loss prevention standards.&nbsp;</li><li>Follow all health and safety guidelines.</li></ul>Additional information:Qualifications:<ul><li>Minimum 3 years’ experience, luxury retail preferred</li><li>Strong drive for results; goal oriented</li><li>Excellent communication skills: the ability to communicate effectively both verbally and in writing</li><li>Ability to use POS system and its inventory management functions</li><li>RTW experience preferred</li><li>Foreign language skills are a plus</li><li>Ability to work in a collaborative team environment&nbsp;</li><li>Ability to lift boxes / weight up to 10lbs</li><li>Minimum High School Diploma</li><li>Organizational and strong digital literacy required</li><li>Must have flexible availability, some nights, weekends, and holidays</li></ul>

Position:As a Fendi Client Advisor, you will be accountable for providing outstanding customer service and for exceeding assigned sales goals. By building meaningful relationships with your clients, you will become an expert on their every need you will tailor their experience within our store to elevate their experience and impression of Fendi while building long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.Responsibilities:Achieve all Client Advisor critical metrics and CRM requirements.Meet or exceed store, category, and individual sales goals.Follow all store guidelines.Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business.Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.Adhere to all store policies and procedures.Participate in vital stocking/restocking of the store.Proficient and accurate use of POS system and other software as the need arises, updating customer database.Acquire product knowledge, company information and history.Keep up to date with company news and be familiar with the competition.Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards.Perform regular store maintenance functions as needed or assigned.May have responsibility for opening/closing the store as needed, including morning team meetings.Assist in maintaining visual standards with direction from VM, corporate and management.Must maintain open/ongoing communication and positive relationship with store management, peers, and other levels of company personnel.Be a positive role model, always representing the brand appropriately.Participate in the training of new Client Advisors (product knowledge, store procedures, company policies).Participate and prepare for monthly team meetings.Adhere to loss prevention standards. Follow all health and safety guidelines.Additional information:Qualifications:Minimum 3 years’ experience, luxury retail preferredStrong drive for results; goal orientedExcellent communication skills: the ability to communicate effectively both verbally and in writingAbility to use POS system and its inventory management functionsRTW experience preferredForeign language skills are a plusAbility to work in a collaborative team environment Ability to lift boxes / weight up to 10lbsMinimum High School DiplomaOrganizational and strong digital literacy requiredMust have flexible availability, some nights, weekends, and holidays

Client Advisor - Miami, FL - Saks Bal Harbour - Fendi

Client Advisor - Miami, FL - Saks Bal Harbour

You need at least 3 years luxury retail experience, strong communication skills, ability to use POS system, flexible availability, and a high school diploma. Must be goal-oriented, collaborative, organized, and able to lift up to 10lbs.

You will drive sales, build client relationships, maintain store appearance, use POS system accurately, stay updated on products, collaborate with team, follow dress code, uphold brand standards, and prioritize client satisfaction and store goals.

Fendi

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