It started in 2003 in a flat above a surf shop with an innovative fleece that was designed to keep out chill winds and warm up cold bodies. Since these early days, driven by those who have jumped on board, supported by our customers and suppliers, the brand and product has widened beyond these original beginnings. Yet from our cliff top workshop in St. Agnes, we stay true to our original design ethos of functionality and sustainability brought to life in an understated style and identity, always remaining committed to product, environment and people.

The name of one of the most rugged headlands that bravely bears the full brunt of the North Atlantic gales, and a former shipping forecast area, Finisterre literally means end of the earth or land’s end. The place where land ends has intrigued man for centuries, fostering both a real and a romantic relationship with the sea; a relationship that runs deep in our narrative.

Since day one we have taken a pioneering approach to making better and more sustainable product, challenging and innovating, seeking alternatives to what has gone before. We’re committed to making informed decisions about our impact on the environment and are constantly trying to push boundaries to make the best product we can. In our eyes this is gear that will be with you the longest; and the longer you have it, the more attached to it you become

Retail & Consumer Goods

Finisterre

Finisterre designs functional product for those that share a love of the sea.

You share a passion for the sea and sustainability, enjoy engaging with others, are self-motivated, and have retail and customer service experience.

You will enhance customer experience, drive sales, maintain store operations, ensure visual standards, uphold security, foster team relationships, and support personal development.

Customer Relations

About Finisterre We have an exciting opportunity for retail professionals to join the Finisterre team at our fantastic new Poolestore. Born two decades ago from the needs of hardy British surfers, Finisterre is proudly B Corp certified and a leader in its field; designing functional and sustainable products for those that share a love of the sea and adventure. Whether based at our cliff top headquarters in St. Agnes, Cornwall or in one of our eleven retail locations across the UK, Finisterre is a truly unique brand and career proposition. Our store locations are the beating heart of our community. As Finisterre grows and moves forward, we want to increase our retail footprint; opening more stores where our customers are and continuing to make them exciting places that bring our brand and product narratives to life through our friendly, knowledgeable staff and exceptional customer service. Our retail teams offer amazing opportunities to grow a long-term career with purpose-led brand. Our people are at the very heart of the Finisterre brand, wherever they may be in the world, sharing our values and vision to make the world a better place. Culture and team are everything here. We take care to create a working environment where our people are valued and can thrive and grow with us. So, if you are as passionate about the ocean as we are, if you embody our values to be Brave, Honest and Driven, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you. About The Role The role of Retail Crew is the first step on the ladder of our retail development path. Fundamental to the day to day running of the store you are often the first touchpoint our customer has with the brand. This role is critical to drive sales by the delivery of exceptional customer experience that exceeds expectations, standards and operations. Key Responsibilities Customer Experience * Create an engaging customer relationship, through sharing genuine experience, personal interests and adventure. * To understand and communicate our POD within our product range authentically through own experience and technical knowledge. * Openness and honesty in all situations and to take appropriate actions where necessary to ensure a high standard of customer service. * Build a loyal customer base and positive relationships throughout the Finisterre community, champion your store as a community hub both within our own events and externally. Commercial * Contribute to the commercial success of the store through delivering sale targets and KPI’s. Rising to the challenging targets, embracing change and walking through the door with a positive attitude. * Exceed customers’ expectations and maximise sales potential through our multi-channel offer effectively. * Contribute to the timely execution of all launches, promotions and campaigns in store. Operations * Optimise conversion through ensuring that visual merchandising and presentation guidelines are followed at all times. * Maintaining high security through service, shop floor awareness and ensuring all security measures are adhered to. * Ensure all health and safety policies are adhered to at all times. * Maintain a high standard of housekeeping throughout the store and back of house. * Ensure that the shop floor is always fully stocked through effective use of our replenishment systems. * Contribute to the continuous improvement of operations, always seeking better more efficient practices and feeding back to store managers on potential changes. People * Actively participate in the team by helping others and building positive relationships throughout the store. * Be responsible for own personal development and actively seek opportunities for improvement through internal and external sources. * Adhere to all current policy and procedure laid out by Finisterre. * Bring our values to life Requirements WHAT YOU’LL BRING TO FINISTERRE * You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others. * You are a people person. You genuinely like talking to others, are outgoing and approachable. You bring a sense of fun, enthusiasm and passion to everything you do and work well on your own and as part of a team. * You are self-motivated. You are proactive and committed in your own personal development, education and training. * To be willing to take on new and ad hoc tasks when required. * Previous experience in a customer focused role. * A strong understanding of exceptional customer service. * Knowledge of retail operations. Important: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers. Benefits WHAT YOU’LL RECEIVE FROM FINISTERRE We are offering various part-time contracts, based at our new Poole store, and we will invest in you with a competitive hourly rate of £12.60. But It’s Not Just a Job. At Finisterre, We Provide An Opportunity To Grow And Develop Yourself Within At a Fast-paced, Growing B Corp Certified Brand With a Great Culture And An Exciting Purpose. You’ll Get The Chance To Collaborate With a Diverse Community Of People With a Shared Mission. In Return, We Take Good Care Of You Through a Range Of Initiatives And Rewards, Including * A discretionary bonus scheme, based on company performance * A pension scheme with Nest * 25 days holiday per year, plus an allowance of up to 8 UK bank holidays * Additional holidays for length of service * Your birthday day off * 60% product discount for personal and gift use * 30% Friends and Family product discount * Life assurance with access to an employee assistance program * Access to a wide range of wellbeing programs, including counselling services, headspace membership, eye tests, yoga, cycle to work and a range of perks * Regular team social and training days * Paid volunteering opportunities – we will support you in giving back to communities and causes * Various discounts from our B Corp community * Individual training and development plans * Sea Tuesday companywide updates * And so much more! Closing date: We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity. Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.

About FinisterreWe have an exciting opportunity for retail professionals to join the Finisterre team at our fantastic new Poolestore.Born two decades ago from the needs of hardy British surfers, Finisterre is proudly B Corp certified and a leader in its field; designing functional and sustainable products for those that share a love of the sea and adventure. Whether based at our cliff top headquarters in St. Agnes, Cornwall or in one of our eleven retail locations across the UK, Finisterre is a truly unique brand and career proposition.Our store locations are the beating heart of our community. As Finisterre grows and moves forward, we want to increase our retail footprint; opening more stores where our customers are and continuing to make them exciting places that bring our brand and product narratives to life through our friendly, knowledgeable staff and exceptional customer service. Our retail teams offer amazing opportunities to grow a long-term career with purpose-led brand.Our people are at the very heart of the Finisterre brand, wherever they may be in the world, sharing our values and vision to make the world a better place. Culture and team are everything here. We take care to create a working environment where our people are valued and can thrive and grow with us.So, if you are as passionate about the ocean as we are, if you embody our values to be Brave, Honest and Driven, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.About The RoleThe role of Retail Crew is the first step on the ladder of our retail development path. Fundamental to the day to day running of the store you are often the first touchpoint our customer has with the brand. This role is critical to drive sales by the delivery of exceptional customer experience that exceeds expectations, standards and operations.Key ResponsibilitiesCustomer Experience * Create an engaging customer relationship, through sharing genuine experience, personal interests and adventure. * To understand and communicate our POD within our product range authentically through own experience and technical knowledge. * Openness and honesty in all situations and to take appropriate actions where necessary to ensure a high standard of customer service. * Build a loyal customer base and positive relationships throughout the Finisterre community, champion your store as a community hub both within our own events and externally.      Commercial * Contribute to the commercial success of the store through delivering sale targets and KPI’s. Rising to the challenging targets, embracing change and walking through the door with a positive attitude. * Exceed customers’ expectations and maximise sales potential through our multi-channel offer effectively. * Contribute to the timely execution of all launches, promotions and campaigns in store.      Operations * Optimise conversion through ensuring that visual merchandising and presentation guidelines are followed at all times. * Maintaining high security through service, shop floor awareness and ensuring all security measures are adhered to. * Ensure all health and safety policies are adhered to at all times. * Maintain a high standard of housekeeping throughout the store and back of house. * Ensure that the shop floor is always fully stocked through effective use of our replenishment systems. * Contribute to the continuous improvement of operations, always seeking better more efficient practices and feeding back to store managers on potential changes.      People * Actively participate in the team by helping others and building positive relationships throughout the store. * Be responsible for own personal development and actively seek opportunities for improvement through internal and external sources. * Adhere to all current policy and procedure laid out by Finisterre. * Bring our values to life      RequirementsWHAT YOU’LL BRING TO FINISTERRE * You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others. * You are a people person. You genuinely like talking to others, are outgoing and approachable. You bring a sense of fun, enthusiasm and passion to everything you do and work well on your own and as part of a team. * You are self-motivated. You are proactive and committed in your own personal development, education and training. * To be willing to take on new and ad hoc tasks when required. * Previous experience in a customer focused role. * A strong understanding of exceptional customer service. * Knowledge of retail operations.      Important: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.BenefitsWHAT YOU’LL RECEIVE FROM FINISTERREWe are offering various part-time contracts, based at our new Poole store, and we will invest in you with a competitive hourly rate of £12.60.But It’s Not Just a Job. At Finisterre, We Provide An Opportunity To Grow And Develop Yourself Within At a Fast-paced, Growing B Corp Certified Brand With a Great Culture And An Exciting Purpose. You’ll Get The Chance To Collaborate With a Diverse Community Of People With a Shared Mission. In Return, We Take Good Care Of You Through a Range Of Initiatives And Rewards, Including * A discretionary bonus scheme, based on company performance * A pension scheme with Nest * 25 days holiday per year, plus an allowance of up to 8 UK bank holidays * Additional holidays for length of service * Your birthday day off * 60% product discount for personal and gift use * 30% Friends and Family product discount * Life assurance with access to an employee assistance program * Access to a wide range of wellbeing programs, including counselling services, headspace membership, eye tests, yoga, cycle to work and a range of perks * Regular team social and training days * Paid volunteering opportunities – we will support you in giving back to communities and causes * Various discounts from our B Corp community * Individual training and development plans * Sea Tuesday companywide updates * And so much more!      Closing date: We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity.Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.

Retail Crew - Finisterre

&lt;strong&gt;About Finisterre&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We have an exciting opportunity for retail professionals to join the Finisterre team at our fantastic new Poolestore.&lt;br&gt;&lt;br&gt;Born two decades ago from the needs of hardy British surfers, Finisterre is proudly B Corp certified and a leader in its field; designing functional and sustainable products for those that share a love of the sea and adventure. Whether based at our cliff top headquarters in St. Agnes, Cornwall or in one of our eleven retail locations across the UK, Finisterre is a truly unique brand and career proposition.&lt;br&gt;&lt;br&gt;Our store locations are the beating heart of our community. As Finisterre grows and moves forward, we want to increase our retail footprint; opening more stores where our customers are and continuing to make them exciting places that bring our brand and product narratives to life through our friendly, knowledgeable staff and exceptional customer service. Our retail teams offer amazing opportunities to grow a long-term career with purpose-led brand.&lt;br&gt;&lt;br&gt;Our people are at the very heart of the Finisterre brand, wherever they may be in the world, sharing our values and vision to make the world a better place. Culture and team are everything here. We take care to create a working environment where our people are valued and can thrive and grow with us.&lt;br&gt;&lt;br&gt;So, if you are as passionate about the ocean as we are, if you embody our values to be Brave, Honest and Driven, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The role of Retail Crew is the first step on the ladder of our retail development path. Fundamental to the day to day running of the store you are often the first touchpoint our customer has with the brand. This role is critical to drive sales by the delivery of exceptional customer experience that exceeds expectations, standards and operations.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Customer Experience&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Create an engaging customer relationship, through sharing genuine experience, personal interests and adventure.&lt;/li&gt;&lt;li&gt;To understand and communicate our POD within our product range authentically through own experience and technical knowledge.&lt;/li&gt;&lt;li&gt;Openness and honesty in all situations and to take appropriate actions where necessary to ensure a high standard of customer service.&lt;/li&gt;&lt;li&gt;Build a loyal customer base and positive relationships throughout the Finisterre community, champion your store as a community hub both within our own events and externally.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Commercial&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Contribute to the commercial success of the store through delivering sale targets and KPI’s. Rising to the challenging targets, embracing change and walking through the door with a positive attitude. &lt;/li&gt;&lt;li&gt;Exceed customers’ expectations and maximise sales potential through our multi-channel offer effectively.&lt;/li&gt;&lt;li&gt;Contribute to the timely execution of all launches, promotions and campaigns in store.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Operations&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Optimise conversion through ensuring that visual merchandising and presentation guidelines are followed at all times.&lt;/li&gt;&lt;li&gt;Maintaining high security through service, shop floor awareness and ensuring all security measures are adhered to.&lt;/li&gt;&lt;li&gt;Ensure all health and safety policies are adhered to at all times. &lt;/li&gt;&lt;li&gt;Maintain a high standard of housekeeping throughout the store and back of house.&lt;/li&gt;&lt;li&gt;Ensure that the shop floor is always fully stocked through effective use of our replenishment systems.&lt;/li&gt;&lt;li&gt;Contribute to the continuous improvement of operations, always seeking better more efficient practices and feeding back to store managers on potential changes.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;People&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Actively participate in the team by helping others and building positive relationships throughout the store.&lt;/li&gt;&lt;li&gt;Be responsible for own personal development and actively seek opportunities for improvement through internal and external sources.&lt;/li&gt;&lt;li&gt;Adhere to all current policy and procedure laid out by Finisterre.&lt;/li&gt;&lt;li&gt;Bring our values to life&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;WHAT YOU’LL BRING TO FINISTERRE&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others.&lt;/li&gt;&lt;li&gt;You are a people person. You genuinely like talking to others, are outgoing and approachable. You bring a sense of fun, enthusiasm and passion to everything you do and work well on your own and as part of a team. &lt;/li&gt;&lt;li&gt;You are self-motivated. You are proactive and committed in your own personal development, education and training.&lt;/li&gt;&lt;li&gt;To be willing to take on new and ad hoc tasks when required.&lt;/li&gt;&lt;li&gt;Previous experience in a customer focused role.&lt;/li&gt;&lt;li&gt;A strong understanding of exceptional customer service.&lt;/li&gt;&lt;li&gt;Knowledge of retail operations.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Important&lt;/strong&gt;: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;WHAT YOU’LL RECEIVE FROM FINISTERRE&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are offering various part-time contracts, based at our new Poole store, and we will invest in you with a competitive hourly rate of £12.60&lt;strong&gt;.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;But It’s Not Just a Job. At Finisterre, We Provide An Opportunity To Grow And Develop Yourself Within At a Fast-paced, Growing B Corp Certified Brand With a Great Culture And An Exciting Purpose. You’ll Get The Chance To Collaborate With a Diverse Community Of People With a Shared Mission. In Return, We Take Good Care Of You Through a Range Of Initiatives And Rewards, Including&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;A discretionary bonus scheme, based on company performance&lt;/li&gt;&lt;li&gt;A pension scheme with Nest&lt;/li&gt;&lt;li&gt;25 days holiday per year, plus an allowance of up to 8 UK bank holidays&lt;/li&gt;&lt;li&gt;Additional holidays for length of service&lt;/li&gt;&lt;li&gt;Your birthday day off &lt;/li&gt;&lt;li&gt;60% product discount for personal and gift use&lt;/li&gt;&lt;li&gt;30% Friends and Family product discount&lt;/li&gt;&lt;li&gt;Life assurance with access to an employee assistance program&lt;/li&gt;&lt;li&gt;Access to a wide range of wellbeing programs, including counselling services, headspace membership, eye tests, yoga, cycle to work and a range of perks&lt;/li&gt;&lt;li&gt;Regular team social and training days&lt;/li&gt;&lt;li&gt;Paid volunteering opportunities – we will support you in giving back to communities and causes&lt;/li&gt;&lt;li&gt;Various discounts from our B Corp community &lt;/li&gt;&lt;li&gt;Individual training and development plans &lt;/li&gt;&lt;li&gt;Sea Tuesday companywide updates&lt;/li&gt;&lt;li&gt;And so much more!&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Closing date: We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity.&lt;br&gt;&lt;br&gt;&lt;em&gt;Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.&lt;/em&gt;

Finisterre

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