Pension Plan

Work From Home

Flexible Working

Annual Leave

Large

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse.

We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast.

We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. 

We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come.

We’re not sitting back – there’s no room for hesitation.

Retail & Consumer Goods

Frasers Group

We are building the planet’s most admired and compelling brand ecosystem.

You must have customer-facing experience, a passion for enhancing shopping experiences, a drive to meet sales targets, confident communication skills, and be a team player.

You will greet customers, assist with queries, maintain stock and store standards, support events, drive sales, and ensure loss prevention while adhering to health and safety policies.

Hospitality & Retail

Glasgow

Company DescriptionAbout Frasers:Originally established with the Glasgow flagship in 1849, Frasers are dynamic retail destinations, designed as inspirational places to meet, explore and shop. Frasers stores boast an unrivalled range of beauty, fashion, premium and contemporary accessories, designer childrenswear, and homewares, with a focus on experience, brands and service – staying true to the vision set out by Hugh Fraser.Job DescriptionThe Role of Casual Sales Assistant:A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.The role has accountability for delivering exceptional service to drive personal and business targets. It requires the need to inspire our customer through your belief and love of our products. We are looking for someone who strives to continuously learn and develop their service skills, product knowledge and behaviours in our ever changing retail environment. Successful candidates will take an active role in sharing ideas and identifying opportunities to enhance the store environment and grow the business.Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the store when required from time to time.Key Accountabilities:<ul><li>To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.</li><li>Able to assist customers where security tags have been left on at the barriers</li><li>Able to recognise and support on nearby tills if necessary.</li><li>Deliver a world class customer experience that is unrivalled in the marketplace</li><li>Display excellent attention to detail when helping to style customers by actively listening to their needs</li><li>Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty</li><li>Resolve queries effectively face-to-face or on the telephone</li><li>Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability</li><li>Maintain high standards of personal presentation</li><li>Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.</li><li>Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales</li><li>Takes an active role in loss prevention within the store</li><li>Adheres to all health and safety policies at all times</li></ul>QualificationsEssential Skills:<ul><li>Relevant customer facing experience which reflects the role</li><li>Can demonstrate a passion for working with customers to enhance their shopping experience</li><li>A desire and ability to deliver sales against targets set</li><li>Ability to communicate confidently with colleagues and customers</li><li>Be a team player</li></ul>Additional InformationThink without limits - Think fast, fearlessly, and take the team with you.Own it and back yourself - Own the basics, own your role and own the results.Be relevant - Relevant to our people, our partners and the planet.This role has no guaranteed hours of work, hours of work can therefore vary from week to week and as a result there may be weeks when no hours of work are offered.

Company DescriptionAbout Frasers:Originally established with the Glasgow flagship in 1849, Frasers are dynamic retail destinations, designed as inspirational places to meet, explore and shop. Frasers stores boast an unrivalled range of beauty, fashion, premium and contemporary accessories, designer childrenswear, and homewares, with a focus on experience, brands and service – staying true to the vision set out by Hugh Fraser.Job DescriptionThe Role of Casual Sales Assistant:A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.The role has accountability for delivering exceptional service to drive personal and business targets. It requires the need to inspire our customer through your belief and love of our products. We are looking for someone who strives to continuously learn and develop their service skills, product knowledge and behaviours in our ever changing retail environment. Successful candidates will take an active role in sharing ideas and identifying opportunities to enhance the store environment and grow the business.Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the store when required from time to time.Key Accountabilities:To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.Able to assist customers where security tags have been left on at the barriersAble to recognise and support on nearby tills if necessary.Deliver a world class customer experience that is unrivalled in the marketplaceDisplay excellent attention to detail when helping to style customers by actively listening to their needsIntroduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyaltyResolve queries effectively face-to-face or on the telephoneMaintain replenishment and achieve excellent stockroom and back of house standards to ensure product availabilityMaintain high standards of personal presentationTake an active role in supporting in-store events, providing ideas and feedback on ways to improve.Maintains sophisticated retail and visual standards to capture the customers imagination to drive salesTakes an active role in loss prevention within the storeAdheres to all health and safety policies at all timesQualificationsEssential Skills:Relevant customer facing experience which reflects the roleCan demonstrate a passion for working with customers to enhance their shopping experienceA desire and ability to deliver sales against targets setAbility to communicate confidently with colleagues and customersBe a team playerAdditional InformationThink without limits - Think fast, fearlessly, and take the team with you.Own it and back yourself - Own the basics, own your role and own the results.Be relevant - Relevant to our people, our partners and the planet.This role has no guaranteed hours of work, hours of work can therefore vary from week to week and as a result there may be weeks when no hours of work are offered.

Casual Sales Assistant - Frasers - Frasers Group

<div>
 Company Description
 About Frasers:
 Originally established with the Glasgow flagship in 1849, Frasers are dynamic retail destinations, designed as inspirational places to meet, explore and shop. Frasers stores boast an unrivalled range of beauty, fashion, premium and contemporary accessories, designer childrenswear, and homewares, with a focus on experience, brands and service – staying true to the vision set out by Hugh Fraser. Job Description
 The Role of Casual Sales Assistant:
 A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.
 The role has accountability for delivering exceptional service to drive personal and business targets. It requires the need to inspire our customer through your belief and love of our products. We are looking for someone who strives to continuously learn and develop their service skills, product knowledge and behaviours in our ever changing retail environment. Successful candidates will take an active role in sharing ideas and identifying opportunities to enhance the store environment and grow the business.
 Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the store when required from time to time.
 Key Accountabilities:
 <ul>
 <li> To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.</li>
 <li> Able to assist customers where security tags have been left on at the barriers</li>
 <li> Able to recognise and support on nearby tills if necessary.</li>
 <li> Deliver a world class customer experience that is unrivalled in the marketplace</li>
 <li> Display excellent attention to detail when helping to style customers by actively listening to their needs</li>
 <li> Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty</li>
 <li> Resolve queries effectively face-to-face or on the telephone</li>
 <li> Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability</li>
 <li> Maintain high standards of personal presentation</li>
 <li> Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.</li>
 <li> Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales</li>
 <li> Takes an active role in loss prevention within the store</li>
 <li> Adheres to all health and safety policies at all times</li>
 </ul>
 Qualifications
 Essential Skills:
 <ul>
 <li> Relevant customer facing experience which reflects the role</li>
 <li> Can demonstrate a passion for working with customers to enhance their shopping experience</li>
 <li> A desire and ability to deliver sales against targets set</li>
 <li> Ability to communicate confidently with colleagues and customers</li>
 <li> Be a team player</li>
 </ul>
 Additional Information
 Think without limits - Think fast, fearlessly, and take the team with you.
 Own it and back yourself - Own the basics, own your role and own the results.
 Be relevant - Relevant to our people, our partners and the planet.
 This role has no guaranteed hours of work, hours of work can therefore vary from week to week and as a result there may be weeks when no hours of work are offered.
</div>

Casual Sales Assistant - Frasers

You need excellent communication, teamwork, and customer focus. Show energy, confidence, fashion passion, and reliability. Stay trendy and professional.

You will greet customers, suggest products, process transactions, and maintain a customer-focused environment. Stay updated on trends, offer alternatives, and ensure store standards are met. Follow Flannels policies and provide excellent customer service.

To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our TeamKey Contribution Areas<ul><li>To greet customer with a sincere and warm welcome and ensure they are aware you are there to help</li><li>Ask open questions to find out customers needs</li><li>To recommend, select and locate the correct merchandise for the customers needs</li><li>To provide information about in store offers, promotions and store cards</li><li>To receive and process cash and card transactions</li><li>Be aware of latest trends and remain fully updated on product knowledge</li><li>Maintain a customer friendly and customer focused environment at all times.</li><li>Guarantee a high level of customer service at all times.</li><li>Educate and guide customers about Flannels, the brands and the product we sell.</li><li>Offer alternatives and add on sales as and when necessary</li><li>Ensure store standards are complete and the store is prepared for the next trading day</li><li>Comply with all Flannels policies and procedures at all times.</li></ul>Skills and Knowledge<ul><li>Excellent communication skills</li><li>Able to work effectively within a team environment</li><li>Customer focused</li></ul>Personal Qualities<ul><li>High level of personal energy to drive projects to completion</li><li>Confident and assertive</li><li>Positive and enthusiastic with a can do attitude</li><li>Passion for fashion retail</li><li>Professional manner</li><li>Fashion conscious and trend aware</li><li>Flexible and reliable</li></ul>

To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our TeamKey Contribution AreasTo greet customer with a sincere and warm welcome and ensure they are aware you are there to helpAsk open questions to find out customers needsTo recommend, select and locate the correct merchandise for the customers needsTo provide information about in store offers, promotions and store cardsTo receive and process cash and card transactionsBe aware of latest trends and remain fully updated on product knowledgeMaintain a customer friendly and customer focused environment at all times.Guarantee a high level of customer service at all times.Educate and guide customers about Flannels, the brands and the product we sell.Offer alternatives and add on sales as and when necessaryEnsure store standards are complete and the store is prepared for the next trading dayComply with all Flannels policies and procedures at all times.Skills and KnowledgeExcellent communication skillsAble to work effectively within a team environmentCustomer focusedPersonal QualitiesHigh level of personal energy to drive projects to completionConfident and assertivePositive and enthusiastic with a can do attitudePassion for fashion retailProfessional mannerFashion conscious and trend awareFlexible and reliable

Frasers Group

navigation.mission