Health Insurance

Life Insurance

Work From Home

Flexible Working

Large

iManage is the company dedicated to Making Knowledge Work. Its intelligent, cloud-enabled, secure knowledge work platform enables organizations to uncover and activate the knowledge that exists inside their business content and communications. Advanced Artificial Intelligence and powerful document and email management create connections across data, systems, and people while leveraging the context of organizational content to fuel deep insights, informed business decisions, and collaboration. Underpinned by best of breed security, sophisticated workflows and governance approaches, iManage has earned its place as the industry standard through continually innovating to solve the most complex professional challenges and enabling better business outcomes for over one million professionals across 65+ countries.

Technology

iManage

Bachelors

Masters

Software Engineering

Chicago

This is a remote position. We are a global team that leverages the latest technology to communicate with our colleagues across the globe.&nbsp;When it’s safe to do so, there may be times in which this role would be required to travel to a local office for in person collaborations with your team.Being a Customer Success Manager at iManage means…You are responsible for working with the iManage Cloud customer base to ensure the customer is obtaining value from their subscription by identifying and delivering customer business outcomes. This role is responsible for improving customer interactions and achieving outcomes for all products and services in order to ensure the highest possible loyalty and satisfaction. You will be working closely with field facing teams such as Sales, Channels and Alliances, Product Management and key executive customer stakeholders by providing advisory and guidance for achieving customer desired outcomes while coordinating iManage activities and serving as an advocate for the customer in support of customer preservation.Supporting the full customer lifecycle, you will continue to build strong relationships demonstrating accountability, authenticity and adaptability with key customer and channel stakeholders and work with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement to continue delivering value to the customer and executing programs to drive value and adoption of the customer desired outcomes with a focus on ensuring retention.iM Responsible For…<ul><li>Providing management of assigned Cloud customer portfolio, establishing relationships with key customer contacts, addressing customer feedback and outcomes, while focusing on customer retention and striving for customer advocacy.</li><li>Creating and enforcing plans that will help meet the needs of customer outcomes, and working diligently to resolve customer blockers.</li><li>Understanding and consistently validating customer outcomes through direct customer conversations, analyzing customer health metrics, and conducting success feedback sessions.</li><li>Designing, developing and optimizing customer adoption, loyalty, communication and engagement strategies that increase retention and reduce churn.</li><li>Establishing a scalable communication cadence with assigned customer portfolio to add value and proactively discuss business needs and identify any risks to subscription renewal.</li><li>Serving as the trusted central point of contact for customers and bringing in experts as needed to meet strategic customer’s outcomes.</li><li>Working with customers and Channel to implement success programs and provide success plays.</li><li>Building and maintaining strong working relationships with colleagues in sales, channel, support, product management and partner enablement to cultivate cooperation in assisting in achievement of customer outcomes.</li><li>Preparing and presenting customer Business Value Reviews and/or Joint Success Plan Reviews to monitor progress towards customer outcomes achievement.</li><li>Gaining and leveraging account intelligence to drive best practices throughout the customer lifecycle.</li><li>Understanding customer segment for how the customer uses differing iManage solutions to achieve value and desired outcomes.</li></ul>iM Qualified Because I Have…&nbsp;<ul><li>A Bachelor’s Degree in Business, Business Administration, Information Management, or the equivalent</li><li>A minimum of 3-5+ Years’ experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment</li><li>Excellent business communication, organizational and project management skills</li><li>Ability to create structure in ambiguous situations and design effective processes</li><li>High level of resourcefulness to be able to independently seek out resolutions</li></ul>Bonus Points If I Have...&nbsp;<ul><li>A working knowledge of iManage products</li><li>Used Totango, SalesForce and ticketing systems</li><li>An ability to work well independently and as part of a team</li><li>A PMP certification</li><li>Experience implementing cloud software</li><li>Experience working in a law firm or a corporate legal team</li></ul>Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!&nbsp;

This is a remote position. We are a global team that leverages the latest technology to communicate with our colleagues across the globe. When it’s safe to do so, there may be times in which this role would be required to travel to a local office for in person collaborations with your team.Being a Customer Success Manager at iManage means…You are responsible for working with the iManage Cloud customer base to ensure the customer is obtaining value from their subscription by identifying and delivering customer business outcomes. This role is responsible for improving customer interactions and achieving outcomes for all products and services in order to ensure the highest possible loyalty and satisfaction. You will be working closely with field facing teams such as Sales, Channels and Alliances, Product Management and key executive customer stakeholders by providing advisory and guidance for achieving customer desired outcomes while coordinating iManage activities and serving as an advocate for the customer in support of customer preservation.Supporting the full customer lifecycle, you will continue to build strong relationships demonstrating accountability, authenticity and adaptability with key customer and channel stakeholders and work with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement to continue delivering value to the customer and executing programs to drive value and adoption of the customer desired outcomes with a focus on ensuring retention.iM Responsible For…Providing management of assigned Cloud customer portfolio, establishing relationships with key customer contacts, addressing customer feedback and outcomes, while focusing on customer retention and striving for customer advocacy.Creating and enforcing plans that will help meet the needs of customer outcomes, and working diligently to resolve customer blockers.Understanding and consistently validating customer outcomes through direct customer conversations, analyzing customer health metrics, and conducting success feedback sessions.Designing, developing and optimizing customer adoption, loyalty, communication and engagement strategies that increase retention and reduce churn.Establishing a scalable communication cadence with assigned customer portfolio to add value and proactively discuss business needs and identify any risks to subscription renewal.Serving as the trusted central point of contact for customers and bringing in experts as needed to meet strategic customer’s outcomes.Working with customers and Channel to implement success programs and provide success plays.Building and maintaining strong working relationships with colleagues in sales, channel, support, product management and partner enablement to cultivate cooperation in assisting in achievement of customer outcomes.Preparing and presenting customer Business Value Reviews and/or Joint Success Plan Reviews to monitor progress towards customer outcomes achievement.Gaining and leveraging account intelligence to drive best practices throughout the customer lifecycle.Understanding customer segment for how the customer uses differing iManage solutions to achieve value and desired outcomes.iM Qualified Because I Have… A Bachelor’s Degree in Business, Business Administration, Information Management, or the equivalentA minimum of 3-5+ Years’ experience Management Consulting, Relationship Management, or Customer Success in a SaaS environmentExcellent business communication, organizational and project management skillsAbility to create structure in ambiguous situations and design effective processesHigh level of resourcefulness to be able to independently seek out resolutionsBonus Points If I Have... A working knowledge of iManage productsUsed Totango, SalesForce and ticketing systemsAn ability to work well independently and as part of a teamA PMP certificationExperience implementing cloud softwareExperience working in a law firm or a corporate legal teamDon't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! 

Cloud Platform Engineer - iManage

Cloud Platform Engineer

Business, Operations & Strategy

Customer Success Manager - iManage

United States

Customer Success Manager

London

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organisation, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.Being a Senior Enterprise Engagement Manager at iManage means…You are responsible for working with the iManage enterprise customer base to ensure the customer is obtaining value from their subscription by identifying and delivering customer business outcomes, ensuring retention. This role is responsible for creating and improving customer interactions and achieving outcomes for all products and services to ensure the highest possible loyalty and satisfaction. You will be working closely with field facing teams such as the iManage Account Executive, Channel, Product and key executive customer stakeholders by providing advisory and guidance for achieving customer desired outcomes, while coordinating iManage activities and serving as an advocate for the customer in support of customer preservation.Supporting the full&nbsp;customer lifecycle, you will continue to build strong relationships demonstrating accountability, authenticity and adaptability with key customer and channel stakeholders and work with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement to continue delivering value to the customer and executing programs to drive value and adoption of the customer desired outcomes with a focus on ensuring retention.iM Responsible For...<ul><li>Providing day-to-day management of assigned&nbsp;strategic customer portfolio, addressing customer feedback, outcomes and fielding product questions, while owning customer retention striving for customer advocacy.</li><li>Create and enforce plans that will help meet the needs of customers, working diligently to resolve customer blockers.</li><li>Understanding and consistently validating customer outcomes through direct customer conversations, analyzing customer health metrics, and conducting success feedback sessions.</li><li>Design, develop and optimize customer adoption, loyalty, communication and engagement strategies that increase retention and reduce churn.</li><li>Establishing a communication cadence with strategic customer base to add value and proactively discuss business needs and identify any risks to subscription renewal.</li><li>Serving as the trusted central point of contact for customers and bringing in experts as needed to meet strategic customer’s needs.</li><li>Plan and lead initiatives tailored to improve overall customer success and satisfaction during a customer's journey with iManage.</li><li>Conducting and leading Executive Business Calls, Quarterly Business Reviews with our strategic customers to monitor progress towards customer outcomes achievement.</li><li>Working with customers and Channel to implement success programs and provide success plays.</li><li>Acting as an internal advocate between customers and business functions (e.g. support, product management, professional services, training) to ensure the appropriate resources are engaged to address specific obstacles impeding a customer's adoption.</li><li>Building and maintaining strong working relationships with colleagues in sales, channel, support, product management and partner enablement to cultivate cooperation in customer activities.</li><li>Gaining and leveraging account intelligence, trends to drive best practices throughout the customer lifecycle.</li><li>Understanding competition and staying ahead of the curve.</li></ul>iM Qualified&nbsp;Because I Have...<ul><li>A Bachelor’s Degree in Business, Business Administration, Information Management, or the equivalent</li><li>A minimum of 10+ Years’ experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment</li><li>Legal and Corporate / Finance Industry Knowledge</li><li>Excellent business communication, organizational and project management skills</li><li>Strong computer skills</li><li>Ability to create structure in ambiguous situations and design effective processes</li><li>High level of resourcefulness to be able to independently seek out resolutions</li></ul>Bonus Points Because I Have...<ul><li>A working knowledge of iManage products and solutions</li><li>Used Totango, SalesForce and ticketing systems</li><li>An ability to work well independently and as part of a team</li><li>A PMP or ITIL certification</li><li>Experience implementing enterprise cloud and/or security platform solutions</li></ul>

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organisation, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.Being a Senior Enterprise Engagement Manager at iManage means…You are responsible for working with the iManage enterprise customer base to ensure the customer is obtaining value from their subscription by identifying and delivering customer business outcomes, ensuring retention. This role is responsible for creating and improving customer interactions and achieving outcomes for all products and services to ensure the highest possible loyalty and satisfaction. You will be working closely with field facing teams such as the iManage Account Executive, Channel, Product and key executive customer stakeholders by providing advisory and guidance for achieving customer desired outcomes, while coordinating iManage activities and serving as an advocate for the customer in support of customer preservation.Supporting the full customer lifecycle, you will continue to build strong relationships demonstrating accountability, authenticity and adaptability with key customer and channel stakeholders and work with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement to continue delivering value to the customer and executing programs to drive value and adoption of the customer desired outcomes with a focus on ensuring retention.iM Responsible For...Providing day-to-day management of assigned strategic customer portfolio, addressing customer feedback, outcomes and fielding product questions, while owning customer retention striving for customer advocacy.Create and enforce plans that will help meet the needs of customers, working diligently to resolve customer blockers.Understanding and consistently validating customer outcomes through direct customer conversations, analyzing customer health metrics, and conducting success feedback sessions.Design, develop and optimize customer adoption, loyalty, communication and engagement strategies that increase retention and reduce churn.Establishing a communication cadence with strategic customer base to add value and proactively discuss business needs and identify any risks to subscription renewal.Serving as the trusted central point of contact for customers and bringing in experts as needed to meet strategic customer’s needs.Plan and lead initiatives tailored to improve overall customer success and satisfaction during a customer's journey with iManage.Conducting and leading Executive Business Calls, Quarterly Business Reviews with our strategic customers to monitor progress towards customer outcomes achievement.Working with customers and Channel to implement success programs and provide success plays.Acting as an internal advocate between customers and business functions (e.g. support, product management, professional services, training) to ensure the appropriate resources are engaged to address specific obstacles impeding a customer's adoption.Building and maintaining strong working relationships with colleagues in sales, channel, support, product management and partner enablement to cultivate cooperation in customer activities.Gaining and leveraging account intelligence, trends to drive best practices throughout the customer lifecycle.Understanding competition and staying ahead of the curve.iM Qualified Because I Have...A Bachelor’s Degree in Business, Business Administration, Information Management, or the equivalentA minimum of 10+ Years’ experience Management Consulting, Relationship Management, or Customer Success in a SaaS environmentLegal and Corporate / Finance Industry KnowledgeExcellent business communication, organizational and project management skillsStrong computer skillsAbility to create structure in ambiguous situations and design effective processesHigh level of resourcefulness to be able to independently seek out resolutionsBonus Points Because I Have...A working knowledge of iManage products and solutionsUsed Totango, SalesForce and ticketing systemsAn ability to work well independently and as part of a teamA PMP or ITIL certificationExperience implementing enterprise cloud and/or security platform solutions

Senior Enterprise Engagement Manager (Customer Success) - iManage

Senior Enterprise Engagement Manager (Customer Success)

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.&nbsp;&nbsp;Being a Principal Database Architect at iManage Means…&nbsp;&nbsp;Working across teams, you will lead and participate in the design and delivery of data architecture for a high-traffic multi-region SaaS solution that handles over a billion daily operations.&nbsp;Horizontal and vertical scale for billions of records, application and operational security, and the ability to monitor and alert are key constraints.&nbsp;You will develop and document designs, including scale validation and testing approaches, delivering features with an advanced CI/CD model.&nbsp;You will be curious and passionate about tracking trends and industry developments and bring technical thought leadership to help drive innovation.&nbsp;You will engage with internal product portfolio teams, customers, partners, and product management teams to understand market requirements and present solution options.&nbsp;You will be a core contributor within the engineering team, driving innovation and optimization around high-scale database touchpoints across various application layers. You will build strong relationships within and outside the engineering team, creating trust and continuous alignment.&nbsp;You will have experience working at a global SaaS company, with an eye for operational excellence and customer service.iM Responsible For…&nbsp;&nbsp;<ul><li>Culture&nbsp;</li><li class="ql-indent-1">Interacting, inspiring, and motivating the team by creating a culture of open communication, even when discussing complex topics&nbsp;</li><li class="ql-indent-1">Building meaningful relationships with the right stakeholders by actively listening, effectively communicating, and collaborating to develop strategies for solving problems innovatively&nbsp;</li><li class="ql-indent-1">Valuing customer experience both in the design and implementation cycles and during support incidents&nbsp;</li><li class="ql-indent-1">Monitoring industry trends, emerging technologies, and best practices&nbsp;&nbsp;&nbsp;</li><li>Data Architecture&nbsp;</li><li class="ql-indent-1">Overseeing iManage Work data architecture and interactions with upstream as well as downstream systems&nbsp;</li><li class="ql-indent-1">Ensuring data security constraints to support a multi-tenant system and GDPR requirements around jurisdiction and privacy&nbsp;</li><li class="ql-indent-1">Develop data usage and metrics collection approaches for data-driven iterative design and continuous improvement activities&nbsp;</li><li class="ql-indent-1">Scale validation with simulated traffic&nbsp;</li><li class="ql-indent-1">Protecting all information entrusted to us by customers, partners, and employees. Fostering a culture where Information Security is a core part of our organizational mindset&nbsp;</li><li>Development &amp; Delivery&nbsp;</li><li class="ql-indent-1">Architecting and delivering highly-scalable and efficient relational database solutions for SaaS products&nbsp;</li><li class="ql-indent-1">Participating in the design and development of database interfaces for various iManage Work components&nbsp;</li><li class="ql-indent-1">Driving query analysis and optimization efforts with a focus on throughput and stability&nbsp;&nbsp;</li><li class="ql-indent-1">Troubleshooting and remediating critical database bottlenecks in large-scale production deployments</li><li class="ql-indent-1">Participating in expanding CI/CD capabilities by designing and driving automated test support for reliable daily software delivery&nbsp;</li><li class="ql-indent-1">Participating in building and optimizing operational insights into database consumption and operational limits&nbsp;</li></ul>iM Qualified Because I Have…&nbsp;&nbsp;<ul><li>Bachelor's or master's degree in software engineering or a related field&nbsp;&nbsp;</li><li>Minimum of 10 years of experience in relational database technologies and senior/lead roles for a minimum of 5 years&nbsp;</li><li>Expert proficiency in Java and extensive experience developing interfaces with database systems&nbsp;</li><li>Experience with clustered databases (preferably MySQL or MariaDB) as a plus&nbsp;</li><li>Thought leadership and design skills in one or more key technology areas: high-transaction systems, micro-services-based distributed architectures, fault-tolerant designs, data and system security&nbsp;</li><li>Strong knowledge of software development methodologies and technologies&nbsp;&nbsp;</li><li>Excellent communication and interpersonal skills and strong problem-solving and analytical skills&nbsp;&nbsp;</li><li>Ability to work collaboratively with cross-functional teams and external partners.&nbsp;&nbsp;</li></ul>Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!&nbsp;&nbsp;

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.  Being a Principal Database Architect at iManage Means…  Working across teams, you will lead and participate in the design and delivery of data architecture for a high-traffic multi-region SaaS solution that handles over a billion daily operations. Horizontal and vertical scale for billions of records, application and operational security, and the ability to monitor and alert are key constraints. You will develop and document designs, including scale validation and testing approaches, delivering features with an advanced CI/CD model. You will be curious and passionate about tracking trends and industry developments and bring technical thought leadership to help drive innovation. You will engage with internal product portfolio teams, customers, partners, and product management teams to understand market requirements and present solution options. You will be a core contributor within the engineering team, driving innovation and optimization around high-scale database touchpoints across various application layers. You will build strong relationships within and outside the engineering team, creating trust and continuous alignment. You will have experience working at a global SaaS company, with an eye for operational excellence and customer service.iM Responsible For…  Culture Interacting, inspiring, and motivating the team by creating a culture of open communication, even when discussing complex topics Building meaningful relationships with the right stakeholders by actively listening, effectively communicating, and collaborating to develop strategies for solving problems innovatively Valuing customer experience both in the design and implementation cycles and during support incidents Monitoring industry trends, emerging technologies, and best practices   Data Architecture Overseeing iManage Work data architecture and interactions with upstream as well as downstream systems Ensuring data security constraints to support a multi-tenant system and GDPR requirements around jurisdiction and privacy Develop data usage and metrics collection approaches for data-driven iterative design and continuous improvement activities Scale validation with simulated traffic Protecting all information entrusted to us by customers, partners, and employees. Fostering a culture where Information Security is a core part of our organizational mindset Development & Delivery Architecting and delivering highly-scalable and efficient relational database solutions for SaaS products Participating in the design and development of database interfaces for various iManage Work components Driving query analysis and optimization efforts with a focus on throughput and stability  Troubleshooting and remediating critical database bottlenecks in large-scale production deploymentsParticipating in expanding CI/CD capabilities by designing and driving automated test support for reliable daily software delivery Participating in building and optimizing operational insights into database consumption and operational limits iM Qualified Because I Have…  Bachelor's or master's degree in software engineering or a related field  Minimum of 10 years of experience in relational database technologies and senior/lead roles for a minimum of 5 years Expert proficiency in Java and extensive experience developing interfaces with database systems Experience with clustered databases (preferably MySQL or MariaDB) as a plus Thought leadership and design skills in one or more key technology areas: high-transaction systems, micro-services-based distributed architectures, fault-tolerant designs, data and system security Strong knowledge of software development methodologies and technologies  Excellent communication and interpersonal skills and strong problem-solving and analytical skills  Ability to work collaboratively with cross-functional teams and external partners.  Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!  

Principal Database Architect - iManage

Principal Database Architect

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.&nbsp;Being a Principal Software Engineer at iManage means…We are looking for a passionate Principal Software Engineer with extensive hands-on experience in building a highly scalable cloud backend for iManage’s modern document management product. This person will be a team leader and mentor, and will drive small teams using an agile process in our cloud services team.You will play a leading role in the architecture, development, and deployment of critical, large-scale products. Because of our commitment to CI/CD and we are using cutting-edge technologies like RxJava, Docker, Storm, AWS, Elasticsearch, MariaDB and more. We encourage our employees to collaborate and build great relationships globally. Our leadership team cares about every individual holistically, on a personal and professional level.iM Responsible For…<ul><li>Designing and developing modules and features for iManage Work family of products</li><li>Working within cross-functional engineering teams as well as peer teams to build an integrated solution</li><li>Collaborating with product managers to qualify new features</li><li>Encouraging software engineering best practices (e.g. unit testing, code reviews, design documentation) and related tools like GitHub, JIRA</li><li>Communicating, documenting and presenting in front of technical and business audiences</li><li>Striving to consistently learn and improve within the company as well as share knowledge with colleagues globally</li></ul>iM Qualified Because I have…<ul><li>A Bachelor's or Master’s degree in Computer Science or a related field</li><li>10+ years of experience building scalable distributed systems</li><li>Team leadership and mentoring skills; recent work in driving small teams using Agile Scrum development process; past demonstrable experience in owning products or components.</li><li>Expert proficiency in Java</li><li>Solid experience in developing REST API for complex systems. Exposure to full-stack development is a plus.</li><li>Proficiency with a relational database system and understanding of transaction management. Exposure to NoSQL systems is desirable.</li><li>Thought leadership and design skills in one or more key technology areas: high-transaction systems, microservices based distributed architectures, fault-tolerant designs, data and system security.</li><li>Secure coding and design practices (including threat modeling) is a plus</li><li>Working exposure to CI/CD pipelines and build management within a Cloud/SaaS environment; use of Docker as a delivery package is preferred</li></ul>Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!&nbsp;

We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more. Being a Principal Software Engineer at iManage means…We are looking for a passionate Principal Software Engineer with extensive hands-on experience in building a highly scalable cloud backend for iManage’s modern document management product. This person will be a team leader and mentor, and will drive small teams using an agile process in our cloud services team.You will play a leading role in the architecture, development, and deployment of critical, large-scale products. Because of our commitment to CI/CD and we are using cutting-edge technologies like RxJava, Docker, Storm, AWS, Elasticsearch, MariaDB and more. We encourage our employees to collaborate and build great relationships globally. Our leadership team cares about every individual holistically, on a personal and professional level.iM Responsible For…Designing and developing modules and features for iManage Work family of productsWorking within cross-functional engineering teams as well as peer teams to build an integrated solutionCollaborating with product managers to qualify new featuresEncouraging software engineering best practices (e.g. unit testing, code reviews, design documentation) and related tools like GitHub, JIRACommunicating, documenting and presenting in front of technical and business audiencesStriving to consistently learn and improve within the company as well as share knowledge with colleagues globallyiM Qualified Because I have…A Bachelor's or Master’s degree in Computer Science or a related field10+ years of experience building scalable distributed systemsTeam leadership and mentoring skills; recent work in driving small teams using Agile Scrum development process; past demonstrable experience in owning products or components.Expert proficiency in JavaSolid experience in developing REST API for complex systems. Exposure to full-stack development is a plus.Proficiency with a relational database system and understanding of transaction management. Exposure to NoSQL systems is desirable.Thought leadership and design skills in one or more key technology areas: high-transaction systems, microservices based distributed architectures, fault-tolerant designs, data and system security.Secure coding and design practices (including threat modeling) is a plusWorking exposure to CI/CD pipelines and build management within a Cloud/SaaS environment; use of Docker as a delivery package is preferredDon't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! 

iManage

navigation.mission