IWM (Imperial War Museums) tells the story of people who have lived, fought and died in conflicts involving Britain and the Commonwealth from the First World War to the present day. Using its unique collections, IWM explores the causes of war and its impact on people’s lives, engaging audiences worldwide through its website, digital resources and across its five branches - IWM London, IWM North, IWM Duxford, Churchill War Rooms and HMS Belfast.

Travel & Leisure

Imperial War Museums

See war through the eyes of the people who lived it. Be moved. Be inspired. Be transformed.

You should have experience in museum collections or preservation, good manual dexterity, a methodical approach, and the ability to work at heights up to 15 metres (training provided).

You will conserve objects, support exhibitions, maintain emergency response equipment, keep records, and supervise volunteers and contractors.

Sustainability

Facilities Management

Cambridge

This is an exciting opportunity for a Preservation Technician to join a friendly team delivering preventive conservation activities at IWM Duxford, that include integrated pest management, environmental monitoring, and conservation cleaning. Responsibilities Will Include * Developing and delivering a programme of conservation cleaning for objects on display and in stores * Providing support to the museum’s busy Exhibition and Film programme * Maintaining the Collections Emergency Response Equipment and participating in audits. * Keeping electronic and paper-based records of work done * Supervising volunteers and contractors and providing training when necessary The ideal candidate will have some experience from working in museum collections/housekeeping and/or Preservation/Conservation, alongside a keen interest in 20th-century history. They should be able to demonstrate good manual dexterity and a methodical approach, as well as the capacity to work from ladders at heights of up to 15 metres. Please note: this role will involve some working at height, for which training will be given. For a full list of duties and the person specification (which your application will be marked against) please view the Job Description.

This is an exciting opportunity for a Preservation Technician to join a friendly team delivering preventive conservation activities at IWM Duxford, that include integrated pest management, environmental monitoring, and conservation cleaning.Responsibilities Will Include * Developing and delivering a programme of conservation cleaning for objects on display and in stores * Providing support to the museum’s busy Exhibition and Film programme * Maintaining the Collections Emergency Response Equipment and participating in audits. * Keeping electronic and paper-based records of work done * Supervising volunteers and contractors and providing training when necessary      The ideal candidate will have some experience from working in museum collections/housekeeping and/or Preservation/Conservation, alongside a keen interest in 20th-century history. They should be able to demonstrate good manual dexterity and a methodical approach, as well as the capacity to work from ladders at heights of up to 15 metres.Please note: this role will involve some working at height, for which training will be given.For a full list of duties and the person specification (which your application will be marked against) please view the Job Description.

Preservation Technician - Imperial War Museums

This is an exciting opportunity for a Preservation Technician to join a friendly team delivering preventive conservation activities at IWM Duxford, that include integrated pest management, environmental monitoring, and conservation cleaning.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities Will Include&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Developing and delivering a programme of conservation cleaning for objects on display and in stores&lt;/li&gt;&lt;li&gt;Providing support to the museum’s busy Exhibition and Film programme&lt;/li&gt;&lt;li&gt;Maintaining the Collections Emergency Response Equipment and participating in audits.&lt;/li&gt;&lt;li&gt;Keeping electronic and paper-based records of work done&lt;/li&gt;&lt;li&gt;Supervising volunteers and contractors and providing training when necessary&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The ideal candidate will have some experience from working in museum collections/housekeeping and/or Preservation/Conservation, alongside a keen interest in 20th-century history. They should be able to demonstrate good manual dexterity and a methodical approach, as well as the capacity to work from ladders at heights of up to 15 metres.&lt;br&gt;&lt;br&gt;Please note: this role will involve some working at height, for which training will be given.&lt;br&gt;&lt;br&gt;&lt;strong&gt;For a full list of duties and the person specification (which your application will be marked against) please view the Job Description.&lt;/strong&gt;

Preservation Technician

You need marketing experience, knowledge of the marketing mix, campaign management skills, creative flair, budget management, and the ability to collaborate across teams.

You will implement marketing campaigns, manage design projects, oversee budgets, maintain brand standards, update web content, and collaborate across teams for visitor engagement.

Customer Relations

Marketing

London

As Marketing Officer, you will have a key role to play in achieving the marketing team’s audience growth and retention targets. With some experience of having worked in a marketing team and a solid understanding of the marketing mix and audience segmentation, you will work to support the meeting of visitor and commercial targets for all five branches, with special focus on Churchill War Rooms and HMS Belfast. You will act as a brand champion within the team, as well as project managing our work with the in-house Design team. In Addition, Your Duties Will Include * Working closely with the Marketing Managers to implement, optimise and evaluate fully integrated marketing campaigns for Churchill War Rooms and HMS Belfast, to help achieve KPIs including visitor and commercial targets. * Being the Marketing team’s ‘champion’ for Churchill War Rooms and HMS Belfast and building up specific organisational and historical knowledge of these sites. * Work closely with the marketing team to identify and understand the key messages and target audiences for marketing and sales campaigns, responding creatively as to how we can best deliver these through earned, owned and paid channels. * Acting as the key point of contact between the Design and the Marketing teams, project managing the development of new marketing creative across all campaigns. * Deputising as needed for the Marketing & Brand Manager on their non-working days, including being across all their projects, attending meetings where necessary and handling enquiries. * Managing the production of marketing print and on-site signage for all five IWM sites. * Acting as a creative artworker, using design software to complete minor design tasks including asset resizing and formatting of digital adverts. * Being responsible for the Print, Signage and Asset Production budget line, ensuring that spend is forecast and tracked. Assist in the management of other budget lines including processing purchase orders, invoices and tracking and reporting on expenditure. * Support the Marketing & Brand Manager on brand-related tasks such as trade mark monitoring and dealing with brand-related enquiries, ensuring that all content upholds IWM’s brand guidelines and tone of voice. * Be a Brand advocate by providing advice and support to other departments, ensuring that brand guidelines are adhered to and approval processes correctly followed. * Monitoring and updating content for the IWM branch webpages on the website, keeping this relevant and updated, as well as working to optimise pages based on performance metrics monitored through Google Analytics. * Support the Marketing Managers in developing relationships with external partners, in particular tourist bodies, membership organisations, tour operators, local development agencies and local community groups and businesses. Keeping them updated with our programming and providing copy, assets and content and ensuring any public facing websites/listings are kept up-to-date. * Records management: ensuring that templates are used, all work is saved accurately (including photography of signage) and copies of marketing materials are archived. * Briefing Front of House and other IWM staff on Marketing activities, and ensure the marketing team’s work is connected and collaborative across teams, including Digital Engagement, Commercial, Communications, Customer Services, Visitor Experience, Volunteering and Learning & Engagement. For a full list of duties and the person specification (which your application will be marked against) please view the Job Description. Please note that this is a fixed term position expected to end on 31 May 2026.

As Marketing Officer, you will have a key role to play in achieving the marketing team’s audience growth and retention targets.With some experience of having worked in a marketing team and a solid understanding of the marketing mix and audience segmentation, you will work to support the meeting of visitor and commercial targets for all five branches, with special focus on Churchill War Rooms and HMS Belfast. You will act as a brand champion within the team, as well as project managing our work with the in-house Design team.In Addition, Your Duties Will Include * Working closely with the Marketing Managers to implement, optimise and evaluate fully integrated marketing campaigns for Churchill War Rooms and HMS Belfast, to help achieve KPIs including visitor and commercial targets. * Being the Marketing team’s ‘champion’ for Churchill War Rooms and HMS Belfast and building up specific organisational and historical knowledge of these sites. * Work closely with the marketing team to identify and understand the key messages and target audiences for marketing and sales campaigns, responding creatively as to how we can best deliver these through earned, owned and paid channels. * Acting as the key point of contact between the Design and the Marketing teams, project managing the development of new marketing creative across all campaigns. * Deputising as needed for the Marketing & Brand Manager on their non-working days, including being across all their projects, attending meetings where necessary and handling enquiries. * Managing the production of marketing print and on-site signage for all five IWM sites. * Acting as a creative artworker, using design software to complete minor design tasks including asset resizing and formatting of digital adverts. * Being responsible for the Print, Signage and Asset Production budget line, ensuring that spend is forecast and tracked. Assist in the management of other budget lines including processing purchase orders, invoices and tracking and reporting on expenditure. * Support the Marketing & Brand Manager on brand-related tasks such as trade mark monitoring and dealing with brand-related enquiries, ensuring that all content upholds IWM’s brand guidelines and tone of voice. * Be a Brand advocate by providing advice and support to other departments, ensuring that brand guidelines are adhered to and approval processes correctly followed. * Monitoring and updating content for the IWM branch webpages on the website, keeping this relevant and updated, as well as working to optimise pages based on performance metrics monitored through Google Analytics. * Support the Marketing Managers in developing relationships with external partners, in particular tourist bodies, membership organisations, tour operators, local development agencies and local community groups and businesses. Keeping them updated with our programming and providing copy, assets and content and ensuring any public facing websites/listings are kept up-to-date. * Records management: ensuring that templates are used, all work is saved accurately (including photography of signage) and copies of marketing materials are archived. * Briefing Front of House and other IWM staff on Marketing activities, and ensure the marketing team’s work is connected and collaborative across teams, including Digital Engagement, Commercial, Communications, Customer Services, Visitor Experience, Volunteering and Learning & Engagement.      For a full list of duties and the person specification (which your application will be marked against) please view the Job Description.Please note that this is a fixed term position expected to end on 31 May 2026.

Marketing & Brand Officer - Imperial War Museums

As Marketing Officer, you will have a key role to play in achieving the marketing team’s audience growth and retention targets.&lt;br&gt;&lt;br&gt;With some experience of having worked in a marketing team and a solid understanding of the marketing mix and audience segmentation, you will work to support the meeting of visitor and commercial targets for all five branches, with special focus on Churchill War Rooms and HMS Belfast. You will act as a brand champion within the team, as well as project managing our work with the in-house Design team.&lt;br&gt;&lt;br&gt;&lt;strong&gt;In Addition, Your Duties Will Include&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Working closely with the Marketing Managers to implement, optimise and evaluate fully integrated marketing campaigns for Churchill War Rooms and HMS Belfast, to help achieve KPIs including visitor and commercial targets.&lt;/li&gt;&lt;li&gt;Being the Marketing team’s ‘champion’ for Churchill War Rooms and HMS Belfast and building up specific organisational and historical knowledge of these sites.&lt;/li&gt;&lt;li&gt;Work closely with the marketing team to identify and understand the key messages and target audiences for marketing and sales campaigns, responding creatively as to how we can best deliver these through earned, owned and paid channels.&lt;/li&gt;&lt;li&gt;Acting as the key point of contact between the Design and the Marketing teams, project managing the development of new marketing creative across all campaigns.&lt;/li&gt;&lt;li&gt;Deputising as needed for the Marketing &amp;amp; Brand Manager on their non-working days, including being across all their projects, attending meetings where necessary and handling enquiries.&lt;/li&gt;&lt;li&gt;Managing the production of marketing print and on-site signage for all five IWM sites.&lt;/li&gt;&lt;li&gt;Acting as a creative artworker, using design software to complete minor design tasks including asset resizing and formatting of digital adverts.&lt;/li&gt;&lt;li&gt;Being responsible for the Print, Signage and Asset Production budget line, ensuring that spend is forecast and tracked. Assist in the management of other budget lines including processing purchase orders, invoices and tracking and reporting on expenditure.&lt;/li&gt;&lt;li&gt;Support the Marketing &amp;amp; Brand Manager on brand-related tasks such as trade mark monitoring and dealing with brand-related enquiries, ensuring that all content upholds IWM’s brand guidelines and tone of voice.&lt;/li&gt;&lt;li&gt;Be a Brand advocate by providing advice and support to other departments, ensuring that brand guidelines are adhered to and approval processes correctly followed.&lt;/li&gt;&lt;li&gt;Monitoring and updating content for the IWM branch webpages on the website, keeping this relevant and updated, as well as working to optimise pages based on performance metrics monitored through Google Analytics.&lt;/li&gt;&lt;li&gt;Support the Marketing Managers in developing relationships with external partners, in particular tourist bodies, membership organisations, tour operators, local development agencies and local community groups and businesses. Keeping them updated with our programming and providing copy, assets and content and ensuring any public facing websites/listings are kept up-to-date.&lt;/li&gt;&lt;li&gt;Records management: ensuring that templates are used, all work is saved accurately (including photography of signage) and copies of marketing materials are archived.&lt;/li&gt;&lt;li&gt;Briefing Front of House and other IWM staff on Marketing activities, and ensure the marketing team’s work is connected and collaborative across teams, including Digital Engagement, Commercial, Communications, Customer Services, Visitor Experience, Volunteering and Learning &amp;amp; Engagement.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;For a full list of duties and the person specification (which your application will be marked against) please view the Job Description.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Please note that this is a fixed term position expected to end on 31 May 2026.&lt;/strong&gt;

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