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UX/UI Designer (FTC)

  • Job
    Full-time
    Mid & Senior Level
  • London

AI generated summary

  • You should have experience in large digital projects, a solid grasp of UX principles, proficiency in Figma, knowledge of accessibility standards, and strong problem-solving and communication skills.
  • You will lead UX/UI design for IWM's websites, create accessible designs, collaborate with teams, conduct user research, and promote user-centered practices across the organization.

Requirements

  • Experience designing for large websites or digital products within a multidisciplinary team.
  • Strong understanding of UX principles, journey mapping, heuristics and user centred design methods.
  • Ability to design accessible, visually coherent interfaces that align with brand standards.
  • Experience working with or implementing digital design systems, ideally alongside external agencies.
  • Good knowledge of accessibility and usability standards such as WCAG.
  • Proficiency in Figma and experience creating wireframes, prototypes and UI components.
  • Strong problem-solving skills and the ability to make practical decisions within constraints.
  • Confident communication skills and the ability to explain design decisions using research and evidence.

Responsibilities

  • Lead UX and UI design across IWM’s websites, with a primary focus on the redevelopment of iwm.org.uk.
  • Work with an external design agency to develop and embed a new design system, and ensure it is consistently applied across all digital journeys.
  • Create wireframes, prototypes and high-fidelity designs that are accessible, on-brand and grounded in user needs.
  • Collaborate with Product Managers, Developers, and brand and content colleagues to deliver high quality, user centred experiences.
  • Contribute to user research, usability testing and evidence-based prioritisation.
  • Clearly communicate design decisions, trade-offs and insights to a wide range of stakeholders.
  • Champion inclusive, user centred design practice across the organisation and support capability building within the Digital Engagement team.

FAQs

What is the primary focus of the UX/UI Designer role?

The primary focus of the UX/UI Designer role is to lead the redevelopment of iwm.org.uk and oversee how the refreshed vision and design are translated into the digital products.

Will I be working with external partners in this role?

Yes, you will work closely with an external design agency to develop and embed a new design system and ensure it is consistently applied across all digital experiences.

What tools will I be expected to use in this role?

You will be expected to use Figma for creating wireframes, prototypes, and high-fidelity designs.

Is experience with accessibility and usability standards important for this position?

Yes, it is important to have a good knowledge of accessibility and usability standards, such as WCAG, as part of designing inclusive digital experiences.

What kind of team will I be collaborating with?

You will collaborate with colleagues in Digital Engagement, brand and content teams, Developers, and Product Managers.

What does the success of this role look like in the first 6–12 months?

Success in this role includes building strong relationships across teams, leading UX/UI input for the iwm.org.uk redevelopment, effectively collaborating with the external agency, and improving the accessibility and clarity of digital journeys.

Are there opportunities for user research and usability testing in this role?

Yes, you will contribute to user research and usability testing as part of an evidence-based approach to prioritizing design decisions.

What qualities are you looking for in a candidate?

We are looking for someone with experience in designing for large websites, strong understanding of UX principles, ability to create accessible designs, proficiency in Figma, and confident communication skills.

See war through the eyes of the people who lived it. Be moved. Be inspired. Be transformed.

Travel & Leisure
Industry
501-1000
Employees
1917
Founded Year

Mission & Purpose

IWM (Imperial War Museums) tells the story of people who have lived, fought and died in conflicts involving Britain and the Commonwealth from the First World War to the present day. Using its unique collections, IWM explores the causes of war and its impact on people’s lives, engaging audiences worldwide through its website, digital resources and across its five branches - IWM London, IWM North, IWM Duxford, Churchill War Rooms and HMS Belfast.