Law Business Research (LBR) is a technology-enabled information services business powering the global legal industry with intelligence, analytics and performance data.

We are a fast-growing, innovative company with a dynamic and diverse culture, and we take great pride in delivering a world-class, cutting-edge service to our global clients.

By applying the latest technology to the fast-moving legal world, we enable our users to find their competitive edge and decide with confidence, armed with the insight they need. 

LBR delivers trusted intelligence and insight to users around the world through a range of tools and platforms that combine proprietary data and unique analysis. We make sense of complex, fast-changing information and enhance critical decision-making.

With an international team of over 500 experienced professionals, LBR has a proven track record of informing, engaging and connecting legal practitioners. Our specialist platforms help clients enhance their decision-making, manage legal risk and drive improved performance.

Law Business Research

You must have strong communication skills, attention to detail, be self-motivated, and highly organized, adapting well to changing environments.

You will create marketing plans, manage online/offline channels, analyze campaign effectiveness, report on registration success, and provide clients with marketing materials.

Marketing

London

<p><strong style="color: var(--theme-highlight-color);">Why LBR?</strong></p><p>An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.</p><p>Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We’re proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees</p><p>We are happy to share that we have partnered with&nbsp;<a href="https://youtu.be/UIWfqkpYx-g" rel="noopener noreferrer" target="_blank" style="color: var(--theme-highlight-color);">B</a>usiness Disability Forum&nbsp;to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation.&nbsp;</p><p>We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school’s costs.</p><p>‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment,&nbsp;sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’</p><p>We are looking for a Marketing Assistant to join our busy Events team. You will be responsible for helping to plan, execute, analyse, and optimise the marketing campaigns for our portfolio of masterclasses and conferences.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create an integrated marketing mix, using both online and offline channels e.g., website build, creating social media posts, sending emails on Pardot etc.&nbsp;</li><li>Work with the team to create data driven marketing plans for each of our events and masterclasses.&nbsp;</li><li>Help the team maintain their marketing plans and produce statistics and analysis of campaigns.&nbsp;</li><li>Be able to report on the effectiveness of campaigns and how successful these are in creating registrations.&nbsp;</li><li>Keep up to date with current marketing tools and market knowledge.&nbsp;</li><li>Work with clients to provide them with marketing collateral.&nbsp;</li></ul><p><strong>Skills Knowledge and Expertise</strong></p><ul><li>Effective written and verbal communication</li><li>Excellent attention to detail</li><li>Self-motivated and driven</li><li>Highly organised and adaptable to changing environments</li></ul><p><strong>Benefits</strong></p><p>Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:</p><p><strong>Start of employment:</strong></p><ul><li>Eye Care&nbsp;</li><li>Employee Assistance Programme&nbsp;</li><li>A day off for your birthday&nbsp;</li></ul><p><strong>After 3 months employment:&nbsp;</strong></p><ul><li>&nbsp;Pension (4% employer contribution and 4% employee contribution)&nbsp;</li><li>&nbsp;Cycle to Work scheme&nbsp;</li><li>&nbsp;Season ticket loan&nbsp;</li><li>&nbsp;£350 annual wellbeing allowance to contribute to gym membership &amp; fitness classes</li></ul><p><strong>After 4 months and 1 year's service:</strong></p><ul><li>&nbsp;Life assurance after 4 months</li><li>&nbsp;Private healthcare after 1 years’ service</li></ul><p><strong>Additional Perks:</strong></p><ul><li>&nbsp;Company socials e.g., Christmas and&nbsp;Summer&nbsp;parties&nbsp;</li><li>&nbsp;Access to Employee Affinity Networks&nbsp;</li><li>&nbsp;Mentoring scheme&nbsp;</li><li>&nbsp;Volunteering Day&nbsp;</li><li>&nbsp;Mortgage Advice&nbsp;</li></ul><p>We are committed to making our organisation an inclusive, respectful &amp; engaging place to work with a culture shaped by our core values that promote equality, collaboration &amp; respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.&nbsp;</p>

Why LBR?An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We’re proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employeesWe are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation. We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school’s costs.‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’We are looking for a Marketing Assistant to join our busy Events team. You will be responsible for helping to plan, execute, analyse, and optimise the marketing campaigns for our portfolio of masterclasses and conferences.Key ResponsibilitiesCreate an integrated marketing mix, using both online and offline channels e.g., website build, creating social media posts, sending emails on Pardot etc. Work with the team to create data driven marketing plans for each of our events and masterclasses. Help the team maintain their marketing plans and produce statistics and analysis of campaigns. Be able to report on the effectiveness of campaigns and how successful these are in creating registrations. Keep up to date with current marketing tools and market knowledge. Work with clients to provide them with marketing collateral. Skills Knowledge and ExpertiseEffective written and verbal communicationExcellent attention to detailSelf-motivated and drivenHighly organised and adaptable to changing environmentsBenefitsOur people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:Start of employment:Eye Care Employee Assistance Programme A day off for your birthday After 3 months employment:  Pension (4% employer contribution and 4% employee contribution)  Cycle to Work scheme  Season ticket loan  £350 annual wellbeing allowance to contribute to gym membership & fitness classesAfter 4 months and 1 year's service: Life assurance after 4 months Private healthcare after 1 years’ serviceAdditional Perks: Company socials e.g., Christmas and Summer parties  Access to Employee Affinity Networks  Mentoring scheme  Volunteering Day  Mortgage Advice We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page. 

Marketing Assistant - Events - Law Business Research

Marketing Assistant - Events

You must be highly numerate, possess excellent communication skills, be thorough and methodical, and have an intermediate to advanced understanding of Excel.

You will manage invoicing, maintain client records in accounting and CRM systems, assist sales teams, update revenue products, and support the team with administrative tasks and client relations.

Hospitality & Retail

<p><strong style="color: var(--theme-highlight-color);">Why LBR?</strong></p><ul><li>An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.</li><li>Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We’re proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees</li><li>We are happy to share that we have partnered with&nbsp;Business Disability Forum&nbsp;to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation.&nbsp;</li><li>We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school’s costs.</li><li>‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment,&nbsp;sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure timely and accurate invoicing to clients</li><li>Ensure appropriate and accurate records are maintained of clients within the accounting and CRM packages and of all documents sent to clients</li><li>Invoice amendments, reissues and cancellations where applicable</li><li>Ensure revenue products are maintained in the system and kept updated</li><li>Provide assistance &amp; guidance where necessary to sales and marketing teams to ensure contracts and sales orders are entered correctly</li><li>Maintain good relationships with both internal teams and clients at all times</li><li>Assistance in keeping Line Managers updated on debtor &amp; unbilled issues</li><li>General support and administration to wider team&nbsp;</li></ul><p><strong>Additional Skills Knowledge and Expertise:</strong></p><ul><li>Highly numerate</li><li>Excellent communications skills both written English and on the phone</li><li>Thorough, detailed and methodical</li><li>Intermediate to advanced understanding of Excel</li></ul><p><strong>Benefits:</strong></p><p>Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:</p><p>Start of employment:</p><ul><li>Eye Care&nbsp;</li><li>Employee Assistance Programme&nbsp;</li><li>A day off for your birthday&nbsp;</li></ul><p>After 3 months employment:&nbsp;</p><ul><li>&nbsp;Pension (4% employer contribution and 4% employee contribution)&nbsp;</li><li>&nbsp;Cycle to Work scheme&nbsp;</li><li>&nbsp;Season ticket loan&nbsp;</li><li>&nbsp;£350 annual wellbeing allowance to contribute to gym membership &amp; fitness classes</li></ul><p>After 4 months and 1 year's service:</p><ul><li>&nbsp;Life assurance after 4 months</li><li>&nbsp;Private healthcare after 1 years’ service</li></ul><p>Additional Perks:</p><ul><li>&nbsp;Company socials e.g., Christmas and Summer parties&nbsp;</li><li>&nbsp;Access to Employee Affinity Networks&nbsp;</li><li>&nbsp;Mentoring scheme&nbsp;</li><li>&nbsp;Volunteering Day&nbsp;</li><li>&nbsp;Mortgage Advice&nbsp;</li></ul>

Why LBR?An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We’re proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employeesWe are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation. We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school’s costs.‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’Key Responsibilities:Ensure timely and accurate invoicing to clientsEnsure appropriate and accurate records are maintained of clients within the accounting and CRM packages and of all documents sent to clientsInvoice amendments, reissues and cancellations where applicableEnsure revenue products are maintained in the system and kept updatedProvide assistance & guidance where necessary to sales and marketing teams to ensure contracts and sales orders are entered correctlyMaintain good relationships with both internal teams and clients at all timesAssistance in keeping Line Managers updated on debtor & unbilled issuesGeneral support and administration to wider team Additional Skills Knowledge and Expertise:Highly numerateExcellent communications skills both written English and on the phoneThorough, detailed and methodicalIntermediate to advanced understanding of ExcelBenefits:Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:Start of employment:Eye Care Employee Assistance Programme A day off for your birthday After 3 months employment:  Pension (4% employer contribution and 4% employee contribution)  Cycle to Work scheme  Season ticket loan  £350 annual wellbeing allowance to contribute to gym membership & fitness classesAfter 4 months and 1 year's service: Life assurance after 4 months Private healthcare after 1 years’ serviceAdditional Perks: Company socials e.g., Christmas and Summer parties  Access to Employee Affinity Networks  Mentoring scheme  Volunteering Day  Mortgage Advice 

Sales Ledger Clerk - Law Business Research

<div>
 <h3 class="jobSectionHeader"><b>Description</b></h3>
 <div>
  <br> You would be responsible for ensuring that the sales invoice process runs smoothly. This would include data entry and administration of financial information e.g. invoices, revenue products, client details, and checking and resolving variances and discrepancies. 
  <br> 
  <br> <b>Why LBR?</b> 
 </div>
 <div>
  An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.
  <br> 
  <br> Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We’re proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees
  <br> 
  <br> We are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation.
 </div>
 <div></div>
 <div>
  <br> We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school’s costs.
 </div>
 <div> 
  <br> ‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’
 </div>
 <h3 class="jobSectionHeader"><b><br> Key Responsibilities</b></h3>
 <br> 
 <ul> 
  <li> Ensure timely and accurate invoicing to clients</li> 
  <li>Ensure appropriate and accurate records are maintained of clients within the accounting and CRM packages and of all documents sent to clients</li> 
  <li>Invoice amendments, reissues and cancellations where applicable</li> 
  <li>Ensure revenue products are maintained in the system and kept updated</li> 
  <li>Provide assistance &amp; guidance where necessary to sales and marketing teams to ensure contracts and sales orders are entered correctly</li> 
  <li>Maintain good relationships with both internal teams and clients at all times</li> 
  <li>Assistance in keeping Line Managers updated on debtor &amp; unbilled issues</li> 
  <li>General support and administration to wider team</li>
 </ul>
 <br> 
 <h3 class="jobSectionHeader"><b> Additional Skills Knowledge and Expertise</b></h3>
 <br> 
 <ul> 
  <li> Highly numerate</li> 
  <li>Excellent communications skills both written English and on the phone</li> 
  <li>Thorough, detailed and methodical</li> 
  <li>Intermediate to advanced understanding of Excel</li>
 </ul>
 <br> 
 <h3 class="jobSectionHeader"><b> Benefits</b></h3>
 <div>
  <br> Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:
 </div>
 <div> 
  <br> Start of employment:
 </div>
 <ul> 
  <li>Eye Care</li> 
  <li>Employee Assistance Programme</li> 
  <li>A day off for your birthday</li> 
 </ul>
 <div>
  After 3 months employment:
 </div>
 <ul> 
  <li> Pension (4% employer contribution and 4% employee contribution)</li> 
  <li> Cycle to Work scheme</li> 
  <li> Season ticket loan</li> 
  <li> £350 annual wellbeing allowance to contribute to gym membership &amp; fitness classes</li> 
 </ul>
 <div>
  After 4 months and 1 year's service:
 </div>
 <ul> 
  <li> Life assurance after 4 months</li> 
  <li> Private healthcare after 1 years’ service</li> 
 </ul>
 <div>
  Additional Perks:
 </div>
 <ul> 
  <li> Company socials e.g., Christmas and Summer parties</li> 
  <li> Access to Employee Affinity Networks</li> 
  <li> Mentoring scheme</li> 
  <li> Volunteering Day</li> 
  <li> Mortgage Advice</li> 
 </ul>
 <div>
  We are committed to making our organisation an inclusive, respectful &amp; engaging place to work with a culture shaped by our core values that promote equality, collaboration &amp; respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
 </div>
 <div></div>
 <h3 class="jobSectionHeader"><b><br> About Law Business Research</b></h3>
 <div>
   Please visit our website for more information.
 </div>
</div>

Sales Ledger Clerk

You must have experience in customer success in a subscription business, able to build relationships quickly, problem solve, communicate effectively, be curious and empathetic, and collaborate well with team members.

You will onboard new clients, support account managers, deliver client training, manage reporting, provide timely responses to client queries, ensure high client satisfaction, gather feedback for product development, update CRM system, attend conferences, and understand key markets.

Customer Relations

<p><strong style="color: var(--theme-highlight-color);">Lexology&nbsp;</strong>is the number one platform for global legal intelligence built on insights, forward-looking analysis, and expert guidance from the world’s leading law firms.&nbsp;<strong style="color: var(--theme-highlight-color);">Lexology Engage is&nbsp;</strong>designed to help contributing organisations unlock new opportunities with our highly engaged audience.&nbsp;</p><p><br></p><p>We are looking to hire a&nbsp;<strong style="color: var(--theme-highlight-color);">Senior Customer Success Executive – Lexology Intelligence&nbsp;</strong>to join our Market Intelligence Go To Market division. This role will be part of a dedicated drive for greater Customer Satisfaction and Engagement from our Lexology Intelligence client base.&nbsp;</p><p><br></p><p>The key drives for the role are:</p><ul><li>Work within our established Customer Success team with a focus of onboarding and training our subscribers to Lexology Intelligence</li><li>To develop customer relationships that promote retention, improving customer lifetime value and reducing churn. You will develop a good understanding of our client’s business, overarching strategy, and objectives and use this knowledge to drive adoption and demonstrate value.</li><li>As a product expert - you will directly interact with clients collaborating with colleagues in Sales, Account Management and Product to proactively drive the customers' engagement with our products.&nbsp;</li><li>This role is key to our mission to put customers and their experience with our services at the heart of our business drives revenue growth.</li><li>Strong Customer Success has a direct impact on retention rates and renewals, and you will be working with our Account Managers and Business Development Teams to improve our renewal rates by volume and value.&nbsp;</li></ul><p><strong style="color: var(--theme-highlight-color);">Key Responsibilities</strong></p><ul><li>Onboard new clients and gain an understanding of each customer’s business objectives and expectations of the product.&nbsp;</li><li>Act as the main point of contact for the portfolio of clients you are allocated</li><li>Responsible for delivering high quality client training programmes</li><li>Management and delivery of the product’s reporting for the client</li><li>Support the Account Managers throughout the renewal cycle</li><li>Respond to client queries as and when raised, in a timely fashion</li><li>Achieve the highest possible levels of client satisfaction</li><li>Gain regular client feedback to aid the product development process</li><li>Update the group CRM system with Customer Success activities to ensure the CRM accurately reflects your activity at all time</li><li>Attend conferences and conduct face to face client meetings where appropriate</li><li>Develop a good understanding of the key markets we operate in</li></ul><p><strong>Skills, Knowledge and Expertise:</strong></p><ul><li>Experience working in a Customer Success role in a subscription business.</li><li>Able to develop relationships and rapport quickly.</li><li>Energised by working collaboratively to evolve and optimise customer experience.</li><li>A problem solver, self-motivated and driven,</li><li>A clear communicator, comfortable communicating with stakeholders at all levels on the phone, video call and by email,</li><li>Interested in learning - curious, and comfortable asking questions,</li><li>Empathetic, able to connect with customers in a genuine way,</li><li>A solid teammate - able to work independently or collaborate as appropriate</li></ul><p><strong>Benefits:</strong></p><p>Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:</p><p><strong>Start of employment:</strong></p><ul><li>Eye Care&nbsp;</li><li>Employee Assistance Programme&nbsp;</li><li>A day off for your birthday&nbsp;</li></ul><p><strong>After 3 months employment:&nbsp;</strong></p><ul><li>&nbsp;Pension (4% employer contribution and 4% employee contribution)&nbsp;</li><li>&nbsp;Cycle to Work scheme&nbsp;</li><li>&nbsp;Season ticket loan&nbsp;</li><li>&nbsp;£350 annual wellbeing allowance to contribute to gym membership &amp; fitness classes</li></ul><p><strong>After 4 months and 1 year's service:</strong></p><ul><li>&nbsp;Life assurance after 4 months</li><li>&nbsp;Private healthcare after 1 years’ service</li></ul><p><strong>Additional Perks:</strong></p><ul><li>&nbsp;Company socials e.g., Christmas and Summer parties&nbsp;</li><li>&nbsp;Access to Employee Affinity Networks&nbsp;</li><li>&nbsp;Mentoring scheme&nbsp;</li><li>&nbsp;Volunteering Day&nbsp;</li><li>&nbsp;Mortgage Advice&nbsp;</li></ul>

Lexology is the number one platform for global legal intelligence built on insights, forward-looking analysis, and expert guidance from the world’s leading law firms. Lexology Engage is designed to help contributing organisations unlock new opportunities with our highly engaged audience. We are looking to hire a Senior Customer Success Executive – Lexology Intelligence to join our Market Intelligence Go To Market division. This role will be part of a dedicated drive for greater Customer Satisfaction and Engagement from our Lexology Intelligence client base. The key drives for the role are:Work within our established Customer Success team with a focus of onboarding and training our subscribers to Lexology IntelligenceTo develop customer relationships that promote retention, improving customer lifetime value and reducing churn. You will develop a good understanding of our client’s business, overarching strategy, and objectives and use this knowledge to drive adoption and demonstrate value.As a product expert - you will directly interact with clients collaborating with colleagues in Sales, Account Management and Product to proactively drive the customers' engagement with our products. This role is key to our mission to put customers and their experience with our services at the heart of our business drives revenue growth.Strong Customer Success has a direct impact on retention rates and renewals, and you will be working with our Account Managers and Business Development Teams to improve our renewal rates by volume and value. Key ResponsibilitiesOnboard new clients and gain an understanding of each customer’s business objectives and expectations of the product. Act as the main point of contact for the portfolio of clients you are allocatedResponsible for delivering high quality client training programmesManagement and delivery of the product’s reporting for the clientSupport the Account Managers throughout the renewal cycleRespond to client queries as and when raised, in a timely fashionAchieve the highest possible levels of client satisfactionGain regular client feedback to aid the product development processUpdate the group CRM system with Customer Success activities to ensure the CRM accurately reflects your activity at all timeAttend conferences and conduct face to face client meetings where appropriateDevelop a good understanding of the key markets we operate inSkills, Knowledge and Expertise:Experience working in a Customer Success role in a subscription business.Able to develop relationships and rapport quickly.Energised by working collaboratively to evolve and optimise customer experience.A problem solver, self-motivated and driven,A clear communicator, comfortable communicating with stakeholders at all levels on the phone, video call and by email,Interested in learning - curious, and comfortable asking questions,Empathetic, able to connect with customers in a genuine way,A solid teammate - able to work independently or collaborate as appropriateBenefits:Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:Start of employment:Eye Care Employee Assistance Programme A day off for your birthday After 3 months employment:  Pension (4% employer contribution and 4% employee contribution)  Cycle to Work scheme  Season ticket loan  £350 annual wellbeing allowance to contribute to gym membership & fitness classesAfter 4 months and 1 year's service: Life assurance after 4 months Private healthcare after 1 years’ serviceAdditional Perks: Company socials e.g., Christmas and Summer parties  Access to Employee Affinity Networks  Mentoring scheme  Volunteering Day  Mortgage Advice 

Law Business Research

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