Startup

Lottie is a free service that helps families and retirees find the UK's best care homes and retirement living communities. Launched in August 2021 by two brothers, Will and Chris Donnelly, Lottie is on a mission to elevate later life for everybody.

Technology

Lottie

Social Innovation

You need 3-5+ years in performance marketing, strong SEM skills, expertise in Google Search and analytics tools, and excellent analytical and communication abilities.

You will manage Google Search campaigns, analyze data for insights, optimize budgets, and lead A/B testing for landing pages to drive performance and achieve ROAS targets.

Data

Marketing

London

🚀 Mission: Lottie’s mission is to elevate later life for everybody 👵 Meet Lottie: Please see our careers page for more info about Lottie 👫 Team: Marketing 🏷️ Title: Performance Marketing Manager 🎁 Benefits: 26 days holiday and a range of other benefits. See here 📈 Equity: We have a generous EMI share scheme that all team members will participate in 💻 Office Policy: Hybrid Remote - 2 core days per week in the office, at Lottie’s HQ 🌍 Location: London Bridge, London 🔢 Interview Process: 4 stages (incl. a task). Talent Screen > Hiring Manager Interview > Assessment Interview > Final interview with our Founders. Target time - 2 weeks 🤩 Candidate Experience: Please note with the volume of applicants there may be a delay in response time. The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possible A quick intro to Lottie Lottie is a HealthTech start-up based in London, founded by brother duo, Chris and Will Donnelly. Our mission is to elevate later life for everybody and build the later living sector of the future. To date, Lottie has raised over £25m from leading venture capital funds including Accel (backers of Facebook, Spotify and Slack) and General Catalyst (backers of Airbnb, Deliveroo, Stripe),as well as disruptive tech founders such as Tom Blomfield (Founder & CEO of Monzo Bank). Lottie launched in August 2021 and today offers three core products, including: * Lottie’s Marketplace (B2B2C) - A free service that helps families and retirees find the UK’s best care homes and retirement living properties. * Found by Lottie (B2B) - CRM software mapped to the care and retirement living industries unique customer journey. * Seniorcare by Lottie (B2B) - Employee benefits platform, helping corporates deliver outstanding eldercare support to their employees. Since launch, Lottie has gone on to support millions of families navigate the stressful later living system, while helping tens of thousands begin their next chapter in later life care. The opportunity As the Performance Marketing Manager, you will be instrumental in driving our company's growth by owning one of the key acquisition drivers. Your mission is to scale Lottie revenues by efficiently reaching care-seekers online. You will work closely with the product and marketing teams to optimise the conversion process. What You'll Be Doing * Search Campaign Strategy & Management: * * Develop, execute, and manage performance marketing campaigns with a primary focus on Google Search. * Continuously monitor, analyse, and optimise search campaigns to meet ROAS targets. * Streamline existing processes within the team, striving to automate tasks where possible. * Data Analysis & Reporting: * * Track and report on search campaign performance, identifying trends and actionable insights. * Work with our data analytics team to improve bidding methodology & ensure we have best-in-class measurement in place. * Budget Management: * * Manage the search marketing budget, ensuring spend is allocated effectively across campaigns. * Forecast and manage monthly, quarterly, and annual budgets, aligning spend with overall marketing objectives. * Growth & Experimentation : * * Build and own a CRO roadmap for landing page optimisation * Conduct A/B testing on ad copy, keywords, and landing pages to improve campaign performance. Who We're Looking For * Experience: 3-5+ years of experience in performance marketing, with a specific focus on SEM. Proven experience in managing and optimising search accounts is essential. * Technical Skills: * * Deep expertise in Google Search, including account setup, keyword management, and advanced bidding strategies. * Proficient in Google Analytics, Google Tag Manager, and other relevant tools. * Analytical Skills: Strong analytical and quantitative skills, with the ability to interpret complex data and make data-driven decisions to optimize search campaigns. * Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

🚀 Mission: Lottie’s mission is to elevate later life for everybody👵 Meet Lottie: Please see our careers page for more info about Lottie👫 Team: Marketing🏷️ Title: Performance Marketing Manager🎁 Benefits: 26 days holiday and a range of other benefits. See here📈 Equity: We have a generous EMI share scheme that all team members will participate in💻 Office Policy: Hybrid Remote - 2 core days per week in the office, at Lottie’s HQ🌍 Location: London Bridge, London🔢 Interview Process: 4 stages (incl. a task). Talent Screen > Hiring Manager Interview > Assessment Interview > Final interview with our Founders. Target time - 2 weeks🤩 Candidate Experience: Please note with the volume of applicants there may be a delay in response time. The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possibleA quick intro to LottieLottie is a HealthTech start-up based in London, founded by brother duo, Chris and Will Donnelly. Our mission is to elevate later life for everybody and build the later living sector of the future. To date, Lottie has raised over £25m from leading venture capital funds including Accel (backers of Facebook, Spotify and Slack) and General Catalyst (backers of Airbnb, Deliveroo, Stripe),as well as disruptive tech founders such as Tom Blomfield (Founder & CEO of Monzo Bank).Lottie launched in August 2021 and today offers three core products, including: * Lottie’s Marketplace (B2B2C) - A free service that helps families and retirees find the UK’s best care homes and retirement living properties. * Found by Lottie (B2B) - CRM software mapped to the care and retirement living industries unique customer journey. * Seniorcare by Lottie (B2B) - Employee benefits platform, helping corporates deliver outstanding eldercare support to their employees.      Since launch, Lottie has gone on to support millions of families navigate the stressful later living system, while helping tens of thousands begin their next chapter in later life care.The opportunityAs the Performance Marketing Manager, you will be instrumental in driving our company's growth by owning one of the key acquisition drivers. Your mission is to scale Lottie revenues by efficiently reaching care-seekers online. You will work closely with the product and marketing teams to optimise the conversion process.What You'll Be Doing * Search Campaign Strategy & Management: *     * Develop, execute, and manage performance marketing campaigns with a primary focus on Google Search.    * Continuously monitor, analyse, and optimise search campaigns to meet ROAS targets.    * Streamline existing processes within the team, striving to automate tasks where possible. * Data Analysis & Reporting: *     * Track and report on search campaign performance, identifying trends and actionable insights.    * Work with our data analytics team to improve bidding methodology & ensure we have best-in-class measurement in place. * Budget Management: *     * Manage the search marketing budget, ensuring spend is allocated effectively across campaigns.    * Forecast and manage monthly, quarterly, and annual budgets, aligning spend with overall marketing objectives. * Growth & Experimentation : *     * Build and own a CRO roadmap for landing page optimisation    * Conduct A/B testing on ad copy, keywords, and landing pages to improve campaign performance.      Who We're Looking For * Experience: 3-5+ years of experience in performance marketing, with a specific focus on SEM. Proven experience in managing and optimising search accounts is essential. * Technical Skills: *     * Deep expertise in Google Search, including account setup, keyword management, and advanced bidding strategies.    * Proficient in Google Analytics, Google Tag Manager, and other relevant tools. * Analytical Skills: Strong analytical and quantitative skills, with the ability to interpret complex data and make data-driven decisions to optimize search campaigns. * Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely   We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Performance Marketing Manager - Lottie

🚀 &lt;strong&gt;&lt;strong&gt;Mission:&lt;/strong&gt;&lt;/strong&gt; Lottie’s mission is to elevate later life for everybody&lt;br&gt;&lt;br&gt;👵 &lt;strong&gt;&lt;strong&gt;Meet Lottie: &lt;/strong&gt;&lt;/strong&gt;Please see our careers page for more info about Lottie&lt;br&gt;&lt;br&gt;👫 &lt;strong&gt;&lt;strong&gt;Team:&lt;/strong&gt;&lt;/strong&gt; Marketing&lt;br&gt;&lt;br&gt;🏷️ &lt;strong&gt;&lt;strong&gt;Title: &lt;/strong&gt;&lt;/strong&gt;Performance Marketing Manager&lt;br&gt;&lt;br&gt;🎁 &lt;strong&gt;&lt;strong&gt;Benefits:&lt;/strong&gt;&lt;/strong&gt; 26 days holiday and a range of other benefits. See here&lt;br&gt;&lt;br&gt;📈 &lt;strong&gt;&lt;strong&gt;Equity: &lt;/strong&gt;&lt;/strong&gt;We have a generous EMI share scheme that all team members will participate in&lt;br&gt;&lt;br&gt;💻 &lt;strong&gt;&lt;strong&gt;Office Policy:&lt;/strong&gt;&lt;/strong&gt; Hybrid Remote - 2 core days per week in the office, at Lottie’s HQ&lt;br&gt;&lt;br&gt;🌍 &lt;strong&gt;&lt;strong&gt;Location: &lt;/strong&gt;&lt;/strong&gt;London Bridge, London&lt;br&gt;&lt;br&gt;🔢 &lt;strong&gt;&lt;strong&gt;Interview Process:&lt;/strong&gt;&lt;/strong&gt; 4 stages (incl. a task). Talent Screen &amp;gt; Hiring Manager Interview &amp;gt; Assessment Interview &amp;gt; Final interview with our Founders. Target time - 2 weeks&lt;br&gt;&lt;br&gt;🤩 &lt;strong&gt;&lt;strong&gt;Candidate Experience:&lt;/strong&gt;&lt;/strong&gt; Please note with the volume of applicants there may be a delay in response time. The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possible&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;strong&gt;A quick intro to Lottie&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;Lottie is a HealthTech start-up based in London, founded by brother duo, Chris and Will Donnelly. Our mission is to elevate later life for everybody and build the later living sector of the future. To date, Lottie has raised over £25m from leading venture capital funds including Accel (backers of Facebook, Spotify and Slack) and General Catalyst (backers of Airbnb, Deliveroo, Stripe),as well as disruptive tech founders such as Tom Blomfield (Founder &amp;amp; CEO of Monzo Bank).&lt;br&gt;&lt;br&gt;Lottie launched in August 2021 and today offers three core products, including:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Lottie’s Marketplace (B2B2C) - A free service that helps families and retirees find the UK’s best care homes and retirement living properties. &lt;/li&gt;&lt;li&gt;Found by Lottie (B2B) - CRM software mapped to the care and retirement living industries unique customer journey.&lt;/li&gt;&lt;li&gt;Seniorcare by Lottie (B2B) - Employee benefits platform, helping corporates deliver outstanding eldercare support to their employees.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Since launch, Lottie has gone on to support millions of families navigate the stressful later living system, while helping tens of thousands begin their next chapter in later life care.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;strong&gt;The opportunity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;As the Performance Marketing Manager, you will be instrumental in driving our company's growth by owning one of the key acquisition drivers. Your mission is to scale Lottie revenues by efficiently reaching care-seekers online. You will work closely with the product and marketing teams to optimise the conversion process.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What You'll Be Doing&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Search Campaign Strategy &amp;amp; Management:&lt;/li&gt;&lt;li&gt;&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Develop, execute, and manage performance marketing campaigns with a primary focus on Google Search.&lt;/li&gt;&lt;li&gt;Continuously monitor, analyse, and optimise search campaigns to meet ROAS targets.&lt;/li&gt;&lt;li&gt;Streamline existing processes within the team, striving to automate tasks where possible.&lt;/li&gt;&lt;/ul&gt;&lt;li&gt;Data Analysis &amp;amp; Reporting:&lt;/li&gt;&lt;li&gt;&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Track and report on search campaign performance, identifying trends and actionable insights.&lt;/li&gt;&lt;li&gt;Work with our data analytics team to improve bidding methodology &amp;amp; ensure we have best-in-class measurement in place.&lt;/li&gt;&lt;/ul&gt;&lt;li&gt;Budget Management:&lt;/li&gt;&lt;li&gt;&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Manage the search marketing budget, ensuring spend is allocated effectively across campaigns.&lt;/li&gt;&lt;li&gt;Forecast and manage monthly, quarterly, and annual budgets, aligning spend with overall marketing objectives.&lt;/li&gt;&lt;/ul&gt;&lt;li&gt;Growth &amp;amp; Experimentation :&lt;/li&gt;&lt;li&gt;&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Build and own a CRO roadmap for landing page optimisation&lt;/li&gt;&lt;li&gt;Conduct A/B testing on ad copy, keywords, and landing pages to improve campaign performance.&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/ul&gt;&lt;strong&gt;Who We're Looking For&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience: 3-5+ years of experience in performance marketing, with a specific focus on SEM. Proven experience in managing and optimising search accounts is essential.&lt;/li&gt;&lt;li&gt;Technical Skills:&lt;/li&gt;&lt;li&gt;&lt;/li&gt;&lt;ul&gt;&lt;li&gt;Deep expertise in Google Search, including account setup, keyword management, and advanced bidding strategies.&lt;/li&gt;&lt;li&gt;Proficient in Google Analytics, Google Tag Manager, and other relevant tools.&lt;/li&gt;&lt;/ul&gt;&lt;li&gt;Analytical Skills: Strong analytical and quantitative skills, with the ability to interpret complex data and make data-driven decisions to optimize search campaigns.&lt;/li&gt;&lt;li&gt;Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;&lt;em&gt;We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.&lt;/em&gt;&lt;/em&gt;

Performance Marketing Manager

You should have excellent communication skills, strong organization and attention to detail, great collaboration abilities across departments, and a proactive, self-starting mindset.

You will train clients, manage customer service via phone and email, conduct onboarding meetings, relay customer feedback to Product, and assist with issue resolution.

Customer Relations

Sales & Business Development

🚀 Mission: Lottie’s mission is to elevate later life for everybody. 👵 Meet Lottie: Please see our careers page for more info about Lottie. 🏷️ Title: Customer Success Executive 💷 Salary: £32,000 - £38,000 🎁 Benefits: 26 days holiday (+Bank holidays) and a range of other benefits. See here 📈 Equity: We have a generous EMI share scheme that all team members will participate in 💻 Office Policy: Hybrid Remote - 2 core days per week in the office, at Lottie’s HQ 🌍 Location: London Bridge, London 🔢 Interview Process: 4 stages (incl. a task). Talent Screen > Hiring Manager Interview > Assessment Interview > Final interview with our Founders. Target time - 3 weeks 🤩 Candidate Experience: Please note with the volume of applicants there may be a delay in response time. The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possible A quick intro to Lottie Lottie is a HealthTech start-up based in London, founded by brother duo, Chris and Will Donnelly. Our mission is to elevate later life for everybody and build the later living sector of the future. To date, Lottie has raised over £25m from leading venture capital funds including Accel (backers of Facebook, Spotify and Slack) and General Catalyst (backers of Airbnb, Deliveroo, Stripe),as well as disruptive tech founders such as Tom Blomfield (Founder & CEO of Monzo Bank). Lottie launched in August 2021 and today offers three core products, including: * Lottie’s Marketplace (B2B2C) - A free service that helps families and retirees find the UK’s best care homes and retirement living properties. * Found by Lottie (B2B) - CRM software mapped to the care and retirement living industries unique customer journey. * Seniorcare by Lottie (B2B) - The UKs leading eldercare employee benefits platform, helping corporates deliver outstanding eldercare support to their employees. Since launch, Lottie has gone on to support millions of families navigate the stressful later living system, while helping tens of thousands begin their next chapter in later life care. The opportunity Having recently doubled their client base, Team Found is looking for a Customer Success Executive to join their small but mighty team! Found is Lottie’s CRM platform helping clients manage, prioritise and forecast their occupancy and enquiries. This is an awesome opportunity for anyone who loves speaking to clients, problem solving, thinking strategically and questioning how we can improve the experience for our clients. You’ll have a huge amount of autonomy to drive client retention and seamless onboarding but have support from every corner. You’ll have direct access to sales, product, engineering, the Founder’s and the wider Customer Success team. What You’ll Be Doing * Become an expert on all things Found and carry out online training * Support our customer service channels via phone and email * Arrange and host on-boarding kick off meetings and be proactive in creating onboarding plans for clients * Share feedback and insight from customers with the Product team, to support their decision making and prioritisation of development activities. * Support clients with bugs/issues and own them through to resolution Why this might be exciting * High degree of autonomy in a role that has potential to grow as the company grows. * Working closely with the Found Customer Success team to shape the function * Working closely with the wider Lottie Commercial team including the Founders * Working on a product that has a huge impact on an important industry * Joining a company that was recently came 2nd in the UK top start-ups list Who We’re Looking For * Excellent verbal and written communication skills * Good organisation skills and an someone who has great attention to detail * Great collaboration skills, as you’ll be working with different departments, from Product and Tech to Business Development and Marketing * Self-starter and proactive in getting things done We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

🚀 Mission: Lottie’s mission is to elevate later life for everybody.👵 Meet Lottie: Please see our careers page for more info about Lottie.🏷️ Title: Customer Success Executive💷 Salary: £32,000 - £38,000🎁 Benefits: 26 days holiday (+Bank holidays) and a range of other benefits. See here📈 Equity: We have a generous EMI share scheme that all team members will participate in💻 Office Policy: Hybrid Remote - 2 core days per week in the office, at Lottie’s HQ🌍 Location: London Bridge, London🔢 Interview Process: 4 stages (incl. a task). Talent Screen > Hiring Manager Interview > Assessment Interview > Final interview with our Founders. Target time - 3 weeks🤩 Candidate Experience: Please note with the volume of applicants there may be a delay in response time. The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possibleA quick intro to LottieLottie is a HealthTech start-up based in London, founded by brother duo, Chris and Will Donnelly. Our mission is to elevate later life for everybody and build the later living sector of the future. To date, Lottie has raised over £25m from leading venture capital funds including Accel (backers of Facebook, Spotify and Slack) and General Catalyst (backers of Airbnb, Deliveroo, Stripe),as well as disruptive tech founders such as Tom Blomfield (Founder & CEO of Monzo Bank).Lottie launched in August 2021 and today offers three core products, including: * Lottie’s Marketplace (B2B2C) - A free service that helps families and retirees find the UK’s best care homes and retirement living properties. * Found by Lottie (B2B) - CRM software mapped to the care and retirement living industries unique customer journey. * Seniorcare by Lottie (B2B) - The UKs leading eldercare employee benefits platform, helping corporates deliver outstanding eldercare support to their employees.      Since launch, Lottie has gone on to support millions of families navigate the stressful later living system, while helping tens of thousands begin their next chapter in later life care.The opportunityHaving recently doubled their client base, Team Found is looking for a Customer Success Executive to join their small but mighty team! Found is Lottie’s CRM platform helping clients manage, prioritise and forecast their occupancy and enquiries. This is an awesome opportunity for anyone who loves speaking to clients, problem solving, thinking strategically and questioning how we can improve the experience for our clients.You’ll have a huge amount of autonomy to drive client retention and seamless onboarding but have support from every corner. You’ll have direct access to sales, product, engineering, the Founder’s and the wider Customer Success team.What You’ll Be Doing * Become an expert on all things Found and carry out online training * Support our customer service channels via phone and email * Arrange and host on-boarding kick off meetings and be proactive in creating onboarding plans for clients * Share feedback and insight from customers with the Product team, to support their decision making and prioritisation of development activities. * Support clients with bugs/issues and own them through to resolution      Why this might be exciting * High degree of autonomy in a role that has potential to grow as the company grows. * Working closely with the Found Customer Success team to shape the function * Working closely with the wider Lottie Commercial team including the Founders * Working on a product that has a huge impact on an important industry * Joining a company that was recently came 2nd in the UK top start-ups list      Who We’re Looking For * Excellent verbal and written communication skills * Good organisation skills and an someone who has great attention to detail * Great collaboration skills, as you’ll be working with different departments, from Product and Tech to Business Development and Marketing * Self-starter and proactive in getting things done      We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Customer Success Executive - Lottie

🚀 &lt;strong&gt;&lt;strong&gt;Mission:&lt;/strong&gt;&lt;/strong&gt; Lottie’s mission is to elevate later life for everybody.&lt;br&gt;&lt;br&gt;👵 &lt;strong&gt;&lt;strong&gt;Meet Lottie: &lt;/strong&gt;&lt;/strong&gt;Please see our careers page for more info about Lottie.&lt;br&gt;&lt;br&gt;🏷️ &lt;strong&gt;&lt;strong&gt;Title: &lt;/strong&gt;&lt;/strong&gt;Customer Success Executive&lt;br&gt;&lt;br&gt;💷 &lt;strong&gt;&lt;strong&gt;Salary:&lt;/strong&gt;&lt;/strong&gt; £32,000 - £38,000&lt;br&gt;&lt;br&gt;🎁 &lt;strong&gt;&lt;strong&gt;Benefits:&lt;/strong&gt;&lt;/strong&gt; 26 days holiday (+Bank holidays) and a range of other benefits. See here&lt;br&gt;&lt;br&gt;📈 &lt;strong&gt;&lt;strong&gt;Equity: &lt;/strong&gt;&lt;/strong&gt;We have a generous EMI share scheme that all team members will participate in&lt;br&gt;&lt;br&gt;💻 &lt;strong&gt;&lt;strong&gt;Office Policy:&lt;/strong&gt;&lt;/strong&gt; Hybrid Remote - 2 core days per week in the office, at Lottie’s HQ&lt;br&gt;&lt;br&gt;🌍 &lt;strong&gt;&lt;strong&gt;Location:&lt;/strong&gt;&lt;/strong&gt; London Bridge, London&lt;br&gt;&lt;br&gt;🔢 &lt;strong&gt;&lt;strong&gt;Interview Process:&lt;/strong&gt;&lt;/strong&gt; 4 stages (incl. a task). Talent Screen &amp;gt; Hiring Manager Interview &amp;gt; Assessment Interview &amp;gt; Final interview with our Founders. Target time - 3 weeks&lt;br&gt;&lt;br&gt;🤩 &lt;strong&gt;&lt;strong&gt;Candidate Experience:&lt;/strong&gt;&lt;/strong&gt; Please note with the volume of applicants there may be a delay in response time. The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possible&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;strong&gt;A quick intro to Lottie&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;Lottie is a HealthTech start-up based in London, founded by brother duo, Chris and Will Donnelly. Our mission is to elevate later life for everybody and build the later living sector of the future. To date, Lottie has raised over £25m from leading venture capital funds including Accel (backers of Facebook, Spotify and Slack) and General Catalyst (backers of Airbnb, Deliveroo, Stripe),as well as disruptive tech founders such as Tom Blomfield (Founder &amp;amp; CEO of Monzo Bank).&lt;br&gt;&lt;br&gt;Lottie launched in August 2021 and today offers three core products, including:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Lottie’s Marketplace (B2B2C) - A free service that helps families and retirees find the UK’s best care homes and retirement living properties. &lt;/li&gt;&lt;li&gt;Found by Lottie (B2B) - CRM software mapped to the care and retirement living industries unique customer journey.&lt;/li&gt;&lt;li&gt;Seniorcare by Lottie (B2B) - The UKs leading eldercare employee benefits platform, helping corporates deliver outstanding eldercare support to their employees.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Since launch, Lottie has gone on to support millions of families navigate the stressful later living system, while helping tens of thousands begin their next chapter in later life care.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;strong&gt;The opportunity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;Having recently doubled their client base, Team Found is looking for a Customer Success Executive to join their small but mighty team! Found is Lottie’s CRM platform helping clients manage, prioritise and forecast their occupancy and enquiries. This is an awesome opportunity for anyone who loves speaking to clients, problem solving, thinking strategically and questioning how we can improve the experience for our clients.&lt;br&gt;&lt;br&gt;You’ll have a huge amount of autonomy to drive client retention and seamless onboarding but have support from every corner. You’ll have direct access to sales, product, engineering, the Founder’s and the wider Customer Success team.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What You’ll Be Doing&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Become an expert on all things Found and carry out online training&lt;/li&gt;&lt;li&gt;Support our customer service channels via phone and email&lt;/li&gt;&lt;li&gt;Arrange and host on-boarding kick off meetings and be proactive in creating onboarding plans for clients&lt;/li&gt;&lt;li&gt;Share feedback and insight from customers with the Product team, to support their decision making and prioritisation of development activities.&lt;/li&gt;&lt;li&gt;Support clients with bugs/issues and own them through to resolution&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;&lt;strong&gt;Why this might be exciting&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;High degree of autonomy in a role that has potential to grow as the company grows.&lt;/li&gt;&lt;li&gt;Working closely with the Found Customer Success team to shape the function&lt;/li&gt;&lt;li&gt;Working closely with the wider Lottie Commercial team including the Founders &lt;/li&gt;&lt;li&gt;Working on a product that has a huge impact on an important industry&lt;/li&gt;&lt;li&gt;Joining a company that was recently came 2nd in the UK top start-ups list&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Who We’re Looking For&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Excellent verbal and written communication skills&lt;/li&gt;&lt;li&gt;Good organisation skills and an someone who has great attention to detail&lt;/li&gt;&lt;li&gt;Great collaboration skills, as you’ll be working with different departments, from Product and Tech to Business Development and Marketing&lt;/li&gt;&lt;li&gt;Self-starter and proactive in getting things done&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;&lt;em&gt;We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.&lt;/em&gt;&lt;/em&gt;

Customer Success Executive

You should have a strong background in supply and demand marketplaces, strategic storytelling skills, excellent communication abilities, and be data-driven to analyze campaign performance.

You will generate leads, manage campaigns, track performance, create content, plan events, develop partnerships, and analyze data to effectively engage B2B clients in the care sector.

🚀 Mission: Lottie’s mission is to elevate later life for everybody 👵 Meet Lottie: Please see our careers page for more info about Lottie 👫 Team: Marketing 🏷️ Title: Partner Marketing Manager 💷 Salary: £45,000 - 55,000 🎁 Benefits: 26 days holiday and a range of other benefits. See here 📈 Equity: We have a generous EMI share scheme that all team members will participate in 💻 Office Policy: Hybrid Remote - 2 core days per week in the office, at Lottie’s HQ 🌍 Location: London Bridge, London 🔢 Interview Process: 4 stages (incl. a task). Talent Screen > Hiring Manager Interview > Assessment Interview > Final interview with our Founders. Target time - 2 weeks 🤩 Candidate Experience: Please note with the volume of applicants there may be a delay in response time. The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possible A quick intro to Lottie Lottie is a HealthTech start-up based in London, founded by brother duo, Chris and Will Donnelly. Our mission is to elevate later life for everybody and build the later living sector of the future. To date, Lottie has raised over £25m from leading venture capital funds including Accel (backers of Facebook, Spotify and Slack) and General Catalyst (backers of Airbnb, Deliveroo, Stripe),as well as disruptive tech founders such as Tom Blomfield (Founder & CEO of Monzo Bank). Lottie launched in August 2021 and today offers three core products, including: * Lottie’s Marketplace (B2B2C) - A free service that helps families and retirees find the UK’s best care homes and retirement living properties. * Found by Lottie (B2B) - CRM software mapped to the care and retirement living industries unique customer journey. * Seniorcare by Lottie (B2B) - Employee benefits platform, helping corporates deliver outstanding eldercare support to their employees. Since launch, Lottie has gone on to support millions of families navigate the stressful later living system, while helping tens of thousands begin their next chapter in later life care. The opportunity As the Partner Marketing Manager, you will be instrumental in driving our company's growth by developing and executing strategic marketing initiatives. Your mission is to enhance our brand presence and effectively reach care providers and organisations, supporting our business objectives and contributing to the success of our marketplace and CRM products. You will work closely with the commercial and product teams to ensure a seamless lead handoff and to optimise the lead-to-demo conversion process. Your role will encompass a variety of marketing activities, including digital marketing, content creation, event planning, and partnership development. What You Will Be Doing * Lead Generation: Develop and implement strategies to generate qualified leads for our B2B products, focusing on care providers and organisations needing our CRM solutions. * Campaign Management: Plan, execute, and optimise multi-channel lifecycle campaigns aimed at B2B audiences, working closely with our CRM and Growth teams, monitoring and optimising campaign performance to achieve target KPIs. Develop project briefs and drive execution to support these campaigns * Reporting: Manage tools to track lead generation efforts, monitor campaign performance, and manage lead nurturing workflows. * Content Marketing: Create and oversee the production of B2B content, to attract and nurture leads. Collaborate with the SEO team to optimise B2B content for search engines. * Event Planning: Organise and manage B2B events, such as webinars, industry conferences, and networking events, to generate leads and build relationships. * Partnerships: Identify and develop strategic partnerships to enhance lead generation efforts and expand our market reach. * Data: Combine both industry and Lottie data to target different cohorts of operators effectively - help Lottie become the go-to place for sector insights. * Communication: By quickly understanding the complex nature of the care sector, you will execute campaigns via of a tone that resonates with both our existing client base and prospects Why this might be exciting * You will develop and own the strategic lifecycle roadmap to onboard, engage and retain Lottie partners * A high degree of autonomy in setting strategy for the Lottie B2B Marketing that support business goals * An excellent team of Marketers to work with * A company with ambitions to be number one in our industry * The opportunity to have a huge impact on Lottie’s mission by improving our marketplace offering to our care seeker customers Who We’re Looking For * A marketeer with a proven track record within supply and demand marketplaces * A strategic thinker with a knack for storytelling and translating brand values into impactful campaigns. * An excellent communicator with the ability to collaborate effectively across teams. * A data-driven marketer who can measure and analyse campaign performance. We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

🚀 Mission: Lottie’s mission is to elevate later life for everybody👵 Meet Lottie: Please see our careers page for more info about Lottie👫 Team: Marketing🏷️ Title: Partner Marketing Manager💷 Salary: £45,000 - 55,000🎁 Benefits: 26 days holiday and a range of other benefits. See here📈 Equity: We have a generous EMI share scheme that all team members will participate in💻 Office Policy: Hybrid Remote - 2 core days per week in the office, at Lottie’s HQ🌍 Location: London Bridge, London🔢 Interview Process: 4 stages (incl. a task). Talent Screen > Hiring Manager Interview > Assessment Interview > Final interview with our Founders. Target time - 2 weeks🤩 Candidate Experience: Please note with the volume of applicants there may be a delay in response time. The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possibleA quick intro to LottieLottie is a HealthTech start-up based in London, founded by brother duo, Chris and Will Donnelly. Our mission is to elevate later life for everybody and build the later living sector of the future. To date, Lottie has raised over £25m from leading venture capital funds including Accel (backers of Facebook, Spotify and Slack) and General Catalyst (backers of Airbnb, Deliveroo, Stripe),as well as disruptive tech founders such as Tom Blomfield (Founder & CEO of Monzo Bank).Lottie launched in August 2021 and today offers three core products, including: * Lottie’s Marketplace (B2B2C) - A free service that helps families and retirees find the UK’s best care homes and retirement living properties. * Found by Lottie (B2B) - CRM software mapped to the care and retirement living industries unique customer journey. * Seniorcare by Lottie (B2B) - Employee benefits platform, helping corporates deliver outstanding eldercare support to their employees.      Since launch, Lottie has gone on to support millions of families navigate the stressful later living system, while helping tens of thousands begin their next chapter in later life care.The opportunityAs the Partner Marketing Manager, you will be instrumental in driving our company's growth by developing and executing strategic marketing initiatives. Your mission is to enhance our brand presence and effectively reach care providers and organisations, supporting our business objectives and contributing to the success of our marketplace and CRM products.You will work closely with the commercial and product teams to ensure a seamless lead handoff and to optimise the lead-to-demo conversion process. Your role will encompass a variety of marketing activities, including digital marketing, content creation, event planning, and partnership development.What You Will Be Doing * Lead Generation: Develop and implement strategies to generate qualified leads for our B2B products, focusing on care providers and organisations needing our CRM solutions. * Campaign Management: Plan, execute, and optimise multi-channel lifecycle campaigns aimed at B2B audiences, working closely with our CRM and Growth teams, monitoring and optimising campaign performance to achieve target KPIs. Develop project briefs and drive execution to support these campaigns * Reporting: Manage tools to track lead generation efforts, monitor campaign performance, and manage lead nurturing workflows. * Content Marketing: Create and oversee the production of B2B content, to attract and nurture leads. Collaborate with the SEO team to optimise B2B content for search engines. * Event Planning: Organise and manage B2B events, such as webinars, industry conferences, and networking events, to generate leads and build relationships. * Partnerships: Identify and develop strategic partnerships to enhance lead generation efforts and expand our market reach. * Data: Combine both industry and Lottie data to target different cohorts of operators effectively - help Lottie become the go-to place for sector insights. * Communication: By quickly understanding the complex nature of the care sector, you will execute campaigns via of a tone that resonates with both our existing client base and prospects      Why this might be exciting * You will develop and own the strategic lifecycle roadmap to onboard, engage and retain Lottie partners * A high degree of autonomy in setting strategy for the Lottie B2B Marketing that support business goals * An excellent team of Marketers to work with * A company with ambitions to be number one in our industry * The opportunity to have a huge impact on Lottie’s mission by improving our marketplace offering to our care seeker customers      Who We’re Looking For * A marketeer with a proven track record within supply and demand marketplaces * A strategic thinker with a knack for storytelling and translating brand values into impactful campaigns. * An excellent communicator with the ability to collaborate effectively across teams. * A data-driven marketer who can measure and analyse campaign performance.      We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Partner Marketing Manager - Lottie

🚀 &lt;strong&gt;&lt;strong&gt;Mission:&lt;/strong&gt;&lt;/strong&gt; Lottie’s mission is to elevate later life for everybody&lt;br&gt;&lt;br&gt;👵 &lt;strong&gt;&lt;strong&gt;Meet Lottie: &lt;/strong&gt;&lt;/strong&gt;Please see our careers page for more info about Lottie&lt;br&gt;&lt;br&gt;👫 &lt;strong&gt;&lt;strong&gt;Team:&lt;/strong&gt;&lt;/strong&gt; Marketing&lt;br&gt;&lt;br&gt;🏷️ &lt;strong&gt;&lt;strong&gt;Title: &lt;/strong&gt;&lt;/strong&gt;Partner Marketing Manager&lt;br&gt;&lt;br&gt;💷 &lt;strong&gt;&lt;strong&gt;Salary:&lt;/strong&gt;&lt;/strong&gt; £45,000 - 55,000&lt;br&gt;&lt;br&gt;🎁 &lt;strong&gt;&lt;strong&gt;Benefits:&lt;/strong&gt;&lt;/strong&gt; 26 days holiday and a range of other benefits. See here&lt;br&gt;&lt;br&gt;📈 &lt;strong&gt;&lt;strong&gt;Equity: &lt;/strong&gt;&lt;/strong&gt;We have a generous EMI share scheme that all team members will participate in&lt;br&gt;&lt;br&gt;💻 &lt;strong&gt;&lt;strong&gt;Office Policy:&lt;/strong&gt;&lt;/strong&gt; Hybrid Remote - 2 core days per week in the office, at Lottie’s HQ&lt;br&gt;&lt;br&gt;🌍 &lt;strong&gt;&lt;strong&gt;Location: &lt;/strong&gt;&lt;/strong&gt;London Bridge, London&lt;br&gt;&lt;br&gt;🔢 &lt;strong&gt;&lt;strong&gt;Interview Process:&lt;/strong&gt;&lt;/strong&gt; 4 stages (incl. a task). Talent Screen &amp;gt; Hiring Manager Interview &amp;gt; Assessment Interview &amp;gt; Final interview with our Founders. Target time - 2 weeks&lt;br&gt;&lt;br&gt;🤩 &lt;strong&gt;&lt;strong&gt;Candidate Experience:&lt;/strong&gt;&lt;/strong&gt; Please note with the volume of applicants there may be a delay in response time. The majority of feedback will be given via email and we try our very best to give specific and constructive feedback where possible&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;strong&gt;A quick intro to Lottie&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;Lottie is a HealthTech start-up based in London, founded by brother duo, Chris and Will Donnelly. Our mission is to elevate later life for everybody and build the later living sector of the future. To date, Lottie has raised over £25m from leading venture capital funds including Accel (backers of Facebook, Spotify and Slack) and General Catalyst (backers of Airbnb, Deliveroo, Stripe),as well as disruptive tech founders such as Tom Blomfield (Founder &amp;amp; CEO of Monzo Bank).&lt;br&gt;&lt;br&gt;Lottie launched in August 2021 and today offers three core products, including:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Lottie’s Marketplace (B2B2C) - A free service that helps families and retirees find the UK’s best care homes and retirement living properties. &lt;/li&gt;&lt;li&gt;Found by Lottie (B2B) - CRM software mapped to the care and retirement living industries unique customer journey.&lt;/li&gt;&lt;li&gt;Seniorcare by Lottie (B2B) - Employee benefits platform, helping corporates deliver outstanding eldercare support to their employees.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Since launch, Lottie has gone on to support millions of families navigate the stressful later living system, while helping tens of thousands begin their next chapter in later life care.&lt;br&gt;&lt;br&gt;&lt;strong&gt;&lt;strong&gt;The opportunity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;As the Partner Marketing Manager, you will be instrumental in driving our company's growth by developing and executing strategic marketing initiatives. Your mission is to enhance our brand presence and effectively reach care providers and organisations, supporting our business objectives and contributing to the success of our marketplace and CRM products.&lt;br&gt;&lt;br&gt;You will work closely with the commercial and product teams to ensure a seamless lead handoff and to optimise the lead-to-demo conversion process. Your role will encompass a variety of marketing activities, including digital marketing, content creation, event planning, and partnership development.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What You Will Be Doing&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lead Generation: Develop and implement strategies to generate qualified leads for our B2B products, focusing on care providers and organisations needing our CRM solutions.&lt;/li&gt;&lt;li&gt;Campaign Management: Plan, execute, and optimise multi-channel lifecycle campaigns aimed at B2B audiences, working closely with our CRM and Growth teams, monitoring and optimising campaign performance to achieve target KPIs. Develop project briefs and drive execution to support these campaigns&lt;/li&gt;&lt;li&gt;Reporting: Manage tools to track lead generation efforts, monitor campaign performance, and manage lead nurturing workflows.&lt;/li&gt;&lt;li&gt;Content Marketing: Create and oversee the production of B2B content, to attract and nurture leads. Collaborate with the SEO team to optimise B2B content for search engines.&lt;/li&gt;&lt;li&gt;Event Planning: Organise and manage B2B events, such as webinars, industry conferences, and networking events, to generate leads and build relationships.&lt;/li&gt;&lt;li&gt;Partnerships: Identify and develop strategic partnerships to enhance lead generation efforts and expand our market reach.&lt;/li&gt;&lt;li&gt;Data: Combine both industry and Lottie data to target different cohorts of operators effectively - help Lottie become the go-to place for sector insights. &lt;/li&gt;&lt;li&gt;Communication: By quickly understanding the complex nature of the care sector, you will execute campaigns via of a tone that resonates with both our existing client base and prospects&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;&lt;strong&gt;Why this might be exciting&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You will develop and own the strategic lifecycle roadmap to onboard, engage and retain Lottie partners&lt;/li&gt;&lt;li&gt;A high degree of autonomy in setting strategy for the Lottie B2B Marketing that support business goals&lt;/li&gt;&lt;li&gt;An excellent team of Marketers to work with&lt;/li&gt;&lt;li&gt;A company with ambitions to be number one in our industry&lt;/li&gt;&lt;li&gt;The opportunity to have a huge impact on Lottie’s mission by improving our marketplace offering to our care seeker customers&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Who We’re Looking For&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;A marketeer with a proven track record within supply and demand marketplaces &lt;/li&gt;&lt;li&gt;A strategic thinker with a knack for storytelling and translating brand values into impactful campaigns.&lt;/li&gt;&lt;li&gt;An excellent communicator with the ability to collaborate effectively across teams.&lt;/li&gt;&lt;li&gt;A data-driven marketer who can measure and analyse campaign performance.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;&lt;em&gt;We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.&lt;/em&gt;&lt;/em&gt;

Partner Marketing Manager

You must have excellent communication and organizational skills, attention to detail, collaborate across departments, and be a proactive self-starter.

You will train clients on Found, manage customer service inquiries, coordinate onboarding meetings, relay customer feedback to Product, and resolve client issues efficiently.

You must have strong communication skills, attention to detail, collaboration abilities across departments, plus a proactive and self-starting attitude.

You will train customers, support service channels, host onboarding meetings, share customer feedback with the Product team, and resolve client issues promptly.

Lottie

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