Large

Partners Group is a global private markets investment management firm, specialising in private equity, private debt, real estate, and infrastructure investments. Through its comprehensive approach to investment management, Partners Group seeks to generate attractive returns while mitigating risk for its clients. Committed to excellence, integrity, and long-term value creation, Partners Group is a trusted partner for investors seeking to achieve their financial goals through private markets investments.

Finance

Partners Group

You need 3-5 years in HR operations, knowledge of labor laws, a preferred HR degree, strong organizational and communication skills, teamwork, adaptability, and SAP SuccessFactors experience is a plus.

You will handle employee inquiries, manage HR operations, oversee payroll processes, and drive regional recruitment and talent acquisition initiatives.

People, HR & Administration

London

What It's About We are seeking an adaptable and client-focused HR Generalist to join our Regional HR Europe Team in London. The successful candidate will thrive in a varied role within our dynamic industry, working closely and collaborating with colleagues across our European offices. Our team is responsible for talent acquisition, employee onboarding and offboarding, performance management, compliance with labor laws, payroll and benefits administration, and HR process improvement. Key Areas Of The Function Will Be * Act as the first point of contact for employee-related questions and queries * Manage the daily operations of HR, including administering and managing operational processes related to onboarding and offboarding, referencing systems, documentation, as well as invoicing and reporting * Manage and execute the payroll process, including monthly and annual employer duties with HMRC * Drive recruitment and talent acquisition initiatives within the region What We Expect * Proven experience working in HR operations or a related field for at least 3-5 years * Comprehensive understanding of local labor laws and regulations, and best practice policies and standards, particularly in relation to employee relations matters * Bachelor's degree in HR or a related field is preferred * Exceptional organizational skills with strong interpersonal abilities * Experience using SAP SuccessFactors is a plus * Excellent communication and problem-solving skills * Collaborative approach, with the ability to work effectively in a team environment and develop productive working relationships * Adaptability and enthusiasm for working in a fast-paced, dynamic industry What We Offer Partners Group is a global financial institution that retains the culture, pace, and agility of a start-up. As a growing firm, we are committed to attracting, developing, and retaining the very best talent by offering a workplace where results are truly recognized and rewarded. We Offer a Fantastic Opportunity For You To Grow * Professional, international working environment * Challenging, rewarding career within a growing company * Collaborative atmosphere, with on-the-job training and mentorship opportunities * Competitive compensation package, including performance-based annual bonus * Lunch allowance * 25 vacation days * One-month fully paid sabbatical after every five years of employment Join our team and be part of a dynamic, global organization that values innovation, collaboration, and personal growth. www.partnersgroup.com Please be aware, fraudsters may pose as Partners Group recruiters. All g enuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com

What It's AboutWe are seeking an adaptable and client-focused HR Generalist to join our Regional HR Europe Team in London. The successful candidate will thrive in a varied role within our dynamic industry, working closely and collaborating with colleagues across our European offices. Our team is responsible for talent acquisition, employee onboarding and offboarding, performance management, compliance with labor laws, payroll and benefits administration, and HR process improvement.Key Areas Of The Function Will Be * Act as the first point of contact for employee-related questions and queries * Manage the daily operations of HR, including administering and managing operational processes related to onboarding and offboarding, referencing systems, documentation, as well as invoicing and reporting * Manage and execute the payroll process, including monthly and annual employer duties with HMRC * Drive recruitment and talent acquisition initiatives within the region      What We Expect * Proven experience working in HR operations or a related field for at least 3-5 years * Comprehensive understanding of local labor laws and regulations, and best practice policies and standards, particularly in relation to employee relations matters * Bachelor's degree in HR or a related field is preferred * Exceptional organizational skills with strong interpersonal abilities * Experience using SAP SuccessFactors is a plus * Excellent communication and problem-solving skills * Collaborative approach, with the ability to work effectively in a team environment and develop productive working relationships * Adaptability and enthusiasm for working in a fast-paced, dynamic industry      What We OfferPartners Group is a global financial institution that retains the culture, pace, and agility of a start-up. As a growing firm, we are committed to attracting, developing, and retaining the very best talent by offering a workplace where results are truly recognized and rewarded.We Offer a Fantastic Opportunity For You To Grow * Professional, international working environment * Challenging, rewarding career within a growing company * Collaborative atmosphere, with on-the-job training and mentorship opportunities * Competitive compensation package, including performance-based annual bonus * Lunch allowance * 25 vacation days * One-month fully paid sabbatical after every five years of employment      Join our team and be part of a dynamic, global organization that values innovation, collaboration, and personal growth.www.partnersgroup.comPlease be aware, fraudsters may pose as Partners Group recruiters. All g enuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com

HR Generalist - Partners Group

&lt;strong&gt;What It's About&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are seeking an adaptable and client-focused HR Generalist to join our Regional HR Europe Team in London. The successful candidate will thrive in a varied role within our dynamic industry, working closely and collaborating with colleagues across our European offices. Our team is responsible for talent acquisition, employee onboarding and offboarding, performance management, compliance with labor laws, payroll and benefits administration, and HR process improvement.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Areas Of The Function Will Be&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Act as the first point of contact for employee-related questions and queries &lt;/li&gt;&lt;li&gt; Manage the daily operations of HR, including administering and managing operational processes related to onboarding and offboarding, referencing systems, documentation, as well as invoicing and reporting &lt;/li&gt;&lt;li&gt; Manage and execute the payroll process, including monthly and annual employer duties with HMRC &lt;/li&gt;&lt;li&gt; Drive recruitment and talent acquisition initiatives within the region &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What We Expect&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Proven experience working in HR operations or a related field for at least 3-5 years &lt;/li&gt;&lt;li&gt; Comprehensive understanding of local labor laws and regulations, and best practice policies and standards, particularly in relation to employee relations matters &lt;/li&gt;&lt;li&gt; Bachelor's degree in HR or a related field is preferred &lt;/li&gt;&lt;li&gt; Exceptional organizational skills with strong interpersonal abilities &lt;/li&gt;&lt;li&gt; Experience using SAP SuccessFactors is a plus &lt;/li&gt;&lt;li&gt; Excellent communication and problem-solving skills &lt;/li&gt;&lt;li&gt; Collaborative approach, with the ability to work effectively in a team environment and develop productive working relationships &lt;/li&gt;&lt;li&gt; Adaptability and enthusiasm for working in a fast-paced, dynamic industry &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What We Offer&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Partners Group is a global financial institution that retains the culture, pace, and agility of a start-up. As a growing firm, we are committed to attracting, developing, and retaining the very best talent by offering a workplace where results are truly recognized and rewarded.&lt;br&gt;&lt;br&gt;&lt;strong&gt;We Offer a Fantastic Opportunity For You To Grow&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Professional, international working environment &lt;/li&gt;&lt;li&gt; Challenging, rewarding career within a growing company &lt;/li&gt;&lt;li&gt; Collaborative atmosphere, with on-the-job training and mentorship opportunities &lt;/li&gt;&lt;li&gt; Competitive compensation package, including performance-based annual bonus &lt;/li&gt;&lt;li&gt; Lunch allowance &lt;/li&gt;&lt;li&gt; 25 vacation days &lt;/li&gt;&lt;li&gt; One-month fully paid sabbatical after every five years of employment &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Join our team and be part of a dynamic, global organization that values innovation, collaboration, and personal growth.&lt;br&gt;&lt;br&gt;www.partnersgroup.com&lt;br&gt;&lt;br&gt;Please be aware, fraudsters may pose as Partners Group recruiters. All g enuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com

HR Generalist

You should have a bachelor's degree, 1-3 years in HR, strong customer service skills, Excel proficiency, knowledge of local laws, and excellent communication skills. Fresh grads welcome!

You will handle onboarding, employee queries, and off-boarding, support HR projects, prepare HR documents, and ensure confidentiality of sensitive information.

Manila

<div>What it's about 

As a Human Resource Professional, you will play a crucial role in providing support for a wide range of HR processes and services within the firm. Your primary responsibility will be to assist with the day-to-day operational tasks, enabling employees and HR teams to seamlessly access and interact with essential HR functions. The ideal candidate must be a strong practitioner, with exceptional organizational and interpersonal skills, a keen attention to detail, and a strong desire to provide exceptional HR service delivery. 

Responsibilities:
<ul><li>Completes entry-level tasks and administration and addresses basic people operations related business or team concerns</li>
<li>Administers all people operations processes, including but not limited to onboarding, query management, employee movements, and off-boarding, delivering high data quality</li>
<li>Prepare and issue various HR-related documents</li>
<li>Provide support for HR projects and initiatives, as needed, partnering with HR teams across the organization to ensure effective implementation and execution</li>
<li>Maintain strict confidentiality of sensitive employee information and adhere to data privacy and security regulations</li>
<li>Perform other duties and responsibilities as assigned</li></ul> 

<div>What we expect 
<ul><li>Bachelor's degree</li>
<li>1-3 years of experience in an HR role, preferably within a shared services or service center environment that supports globally or multi regionally.</li>
<li>Open to fresh graduates who demonstrate strong curiosity, initiative, and takes a proactive approach to problem-solving</li>
<li>Strong customer service skills and tech-savvy</li>
<li>Has a basic knowledge of local labor laws and regulation</li>
<li>Proficiency in SuccessFactors or other HRIS</li>
</ul><ul><li>Strong proficiency in Excel and other Microsoft Office applications.</li>
</ul><ul><li>Excellent interpersonal, communication, and stakeholder management skills.</li>
<li>High level of discretion and the ability to handle sensitive and confidential information.</li>
<li>Strong attention to detail, organizational skills, and the ability to prioritize and manage multiple tasks.</li>
<li>Ability to work independently or with minimal supervision, as well as collaborate effectively with team members and stakeholders across the firm.</li></ul> 

</div>What we offer 

<ul><li>Insights into the world of investments at one of the world's leading private markets investment firms</li>
<li>A steep personal and technical learning curve in a supporting environment with high degree of ownership and autonomy</li>
<li>A flat management structure with significant exposure to senior leaders and decision makers</li>
<li>Hybrid work set-up (3x a week)</li></ul> 

#LI-Hybrid</div>

What it's about

As a Human Resource Professional, you will play a crucial role in providing support for a wide range of HR processes and services within the firm. Your primary responsibility will be to assist with the day-to-day operational tasks, enabling employees and HR teams to seamlessly access and interact with essential HR functions. The ideal candidate must be a strong practitioner, with exceptional organizational and interpersonal skills, a keen attention to detail, and a strong desire to provide exceptional HR service delivery.

Responsibilities:
Completes entry-level tasks and administration and addresses basic people operations related business or team concerns
Administers all people operations processes, including but not limited to onboarding, query management, employee movements, and off-boarding, delivering high data quality
Prepare and issue various HR-related documents
Provide support for HR projects and initiatives, as needed, partnering with HR teams across the organization to ensure effective implementation and execution
Maintain strict confidentiality of sensitive employee information and adhere to data privacy and security regulations
Perform other duties and responsibilities as assigned

What we expect
Bachelor's degree
1-3 years of experience in an HR role, preferably within a shared services or service center environment that supports globally or multi regionally.
Open to fresh graduates who demonstrate strong curiosity, initiative, and takes a proactive approach to problem-solving
Strong customer service skills and tech-savvy
Has a basic knowledge of local labor laws and regulation
Proficiency in SuccessFactors or other HRIS
Strong proficiency in Excel and other Microsoft Office applications.
Excellent interpersonal, communication, and stakeholder management skills.
High level of discretion and the ability to handle sensitive and confidential information.
Strong attention to detail, organizational skills, and the ability to prioritize and manage multiple tasks.
Ability to work independently or with minimal supervision, as well as collaborate effectively with team members and stakeholders across the firm.

What we offer

Insights into the world of investments at one of the world's leading private markets investment firms
A steep personal and technical learning curve in a supporting environment with high degree of ownership and autonomy
A flat management structure with significant exposure to senior leaders and decision makers
Hybrid work set-up (3x a week)

#LI-Hybrid

People Operations Professional | 12 months contract (Open to Fresh Graduates) - Partners Group

People Operations Professional | 12 months contract (Open to Fresh Graduates)

You must have a relevant degree, 4+ years in Service Desk, Windows 10 expertise, remote support skills, strong communication, problem-solving ability, customer service focus, and a commitment to confidentiality.

You will manage tickets, provide top-notch IT support, ensure smooth onboarding, troubleshoot connectivity issues, assist with meetings, and collaborate on security practices and team knowledge sharing.

Customer Relations

IT & Cybersecurity

<div><div>IT Service Desk Analyst</div><div>
What it's about
 
 
As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the team and our employees and external collaborators worldwide. You will be part of our global IT team within a dynamic and high-performing organization.
 
 
Your main responsibilities include: 
 
 
<ul><li>Day to day Ticket Management (ServiceNow) providing timely and consistent support, acknowledging, and recording all issues and requests accordingly.</li>
<li>Providing best-in-class customer service and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools.</li>
<li>Ensuring new hires achieve a perfect start with a structured IT onboarding and a high-touch onboarding experience (desk setup, mobile device enrolment and VPN first steps)</li>
<li>On-Site support for employees, VIP guests and PG staff visiting Manila office</li>
<li>Providing innovative ideas and value-added solutions in addition to a swift and effective handling of complex issues raised by our employees</li>
<li>Collaborate promoting best IT security practices according to our policies and guidelines</li>
<li>Proactive checks of meeting rooms to ensure the IT technology is always ready for use</li>
<li>Knowledge sharing with colleagues across the company and proactively contributing to team and department meetings</li>
<li>Liaising with 3rd party vendors</li>
<li>Supporting internal and external events and meetings with AV setup, video-conferencing and live streaming technologies</li>
<li>Troubleshooting of connectivity issues for local (Wi-Fi and wired networks) and remote networks (VPN and VM Ware)</li>
<li>Support to Office Management with IT setup for desk moves and event spaces when required.</li>
</ul> 
What we expect
 
<ul><li>Graduate of a diploma or bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent education with at least 4 years of experience in a Service Desk / Technical Support role, experience within the financial industry and/or within a global team is a plus</li>
<li>Must be able to work on shifting schedule (APAC/EMEA coverage) Monday to Friday.</li>
<li>Amenable to a full work on-site arrangement</li>
<li>Excellent knowledge of Windows 10 and experience in using the following solutions: Active Directory, Azure, Intune, O365 / OneDrive, ServiceNow, SCCM</li>
<li>Experience in remote support, corporate video conferencing (Cisco, MS-Teams, Zoom), AV support and corporate events setup</li>
<li>A strong commitment to customer service and to build &amp; maintain relationships with stakeholders at all the levels of the company including senior management, executive or VIP level</li>
<li>You to work well in a fast-moving environment and keep up with the daily needs of the business through effective time management and prioritization</li>
<li>You are a strong critical thinker and problem solver with a passion for delivering results</li>
<li>You possess excellent communication skills with the demonstrated capabilities to develop strong relationships and strategically manage and influence senior stakeholders at all levels</li>
<li>That you take pride in your work and strive to support your teammates and our users with that work</li>
<li>You have a passion for the Information Technology field and helping people</li>
<li>That you always maintain confidentiality</li>
</ul> 
What we offer
 
 
Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:
 
<ul><li>Professional, international working environment</li>
<li>Challenging, rewarding career within a growing company</li>
<li>Collaborative environment, with on-the-job training and mentorship opportunities</li>
<li>One-month sabbatical after every five years of service</li>
<li>Education assistance program</li>
<li>Fun office and team events, including volunteer opportunities to connect with and help our local communities</li>
</ul> 
www.partnersgroup.com
 
 
Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com</div><div>
Job ID 15465</div></div>

IT Service Desk Analyst
What it's about


As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the team and our employees and external collaborators worldwide. You will be part of our global IT team within a dynamic and high-performing organization.


Your main responsibilities include:


Day to day Ticket Management (ServiceNow) providing timely and consistent support, acknowledging, and recording all issues and requests accordingly.
Providing best-in-class customer service and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools.
Ensuring new hires achieve a perfect start with a structured IT onboarding and a high-touch onboarding experience (desk setup, mobile device enrolment and VPN first steps)
On-Site support for employees, VIP guests and PG staff visiting Manila office
Providing innovative ideas and value-added solutions in addition to a swift and effective handling of complex issues raised by our employees
Collaborate promoting best IT security practices according to our policies and guidelines
Proactive checks of meeting rooms to ensure the IT technology is always ready for use
Knowledge sharing with colleagues across the company and proactively contributing to team and department meetings
Liaising with 3rd party vendors
Supporting internal and external events and meetings with AV setup, video-conferencing and live streaming technologies
Troubleshooting of connectivity issues for local (Wi-Fi and wired networks) and remote networks (VPN and VM Ware)
Support to Office Management with IT setup for desk moves and event spaces when required.

What we expect

Graduate of a diploma or bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent education with at least 4 years of experience in a Service Desk / Technical Support role, experience within the financial industry and/or within a global team is a plus
Must be able to work on shifting schedule (APAC/EMEA coverage) Monday to Friday.
Amenable to a full work on-site arrangement
Excellent knowledge of Windows 10 and experience in using the following solutions: Active Directory, Azure, Intune, O365 / OneDrive, ServiceNow, SCCM
Experience in remote support, corporate video conferencing (Cisco, MS-Teams, Zoom), AV support and corporate events setup
A strong commitment to customer service and to build & maintain relationships with stakeholders at all the levels of the company including senior management, executive or VIP level
You to work well in a fast-moving environment and keep up with the daily needs of the business through effective time management and prioritization
You are a strong critical thinker and problem solver with a passion for delivering results
You possess excellent communication skills with the demonstrated capabilities to develop strong relationships and strategically manage and influence senior stakeholders at all levels
That you take pride in your work and strive to support your teammates and our users with that work
You have a passion for the Information Technology field and helping people
That you always maintain confidentiality

What we offer


Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:

Professional, international working environment
Challenging, rewarding career within a growing company
Collaborative environment, with on-the-job training and mentorship opportunities
One-month sabbatical after every five years of service
Education assistance program
Fun office and team events, including volunteer opportunities to connect with and help our local communities

www.partnersgroup.com


Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com
Job ID 15465

IT Service Desk Analyst - Partners Group

IT Service Desk Analyst

You must have a degree in IT, 4+ years in service desk roles, expertise in Windows 10, AD, O365, and remote support, strong customer service skills, and effective communication.

You will manage tickets, provide IT support, onboard new hires, aid with events, troubleshoot network issues, ensure meeting room tech readiness, and collaborate on IT security practices.

<div>What it's about

As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the team and our employees and external collaborators worldwide. You will be part of our global IT team within a dynamic and high-performing organization. 

Your main responsibilities include: 

<ul><li>Day to day Ticket Management (ServiceNow) providing timely and consistent support, acknowledging, and recording all issues and requests accordingly.</li>
<li>Providing best-in-class customer service and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools.</li>
<li>Ensuring new hires achieve a perfect start with a structured IT onboarding and a high-touch onboarding experience (desk setup, mobile device enrolment and VPN first steps)</li>
<li>On-Site support for employees, VIP guests and PG staff visiting Manila office</li>
<li>Providing innovative ideas and value-added solutions in addition to a swift and effective handling of complex issues raised by our employees</li>
<li>Collaborate promoting best IT security practices according to our policies and guidelines</li>
<li>Proactive checks of meeting rooms to ensure the IT technology is always ready for use</li>
<li>Knowledge sharing with colleagues across the company and proactively contributing to team and department meetings</li>
<li>Liaising with 3rd party vendors</li>
<li>Supporting internal and external events and meetings with AV setup, video-conferencing and live streaming technologies</li>
<li>Troubleshooting of connectivity issues for local (Wi-Fi and wired networks) and remote networks (VPN and VM Ware)</li>
<li>Support to Office Management with IT setup for desk moves and event spaces when required.</li></ul> 

<div>What we expect 
<ul><li>Graduate of a diploma or bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent education with at least 4 years of experience in a Service Desk / Technical Support role, experience within the financial industry and/or within a global team is a plus</li>
<li>Must be able to work on shifting schedule (APAC/EMEA coverage) Monday to Friday.</li>
<li>Amenable to a full work on-site arrangement</li>
<li>Excellent knowledge of Windows 10 and experience in using the following solutions: Active Directory, Azure, Intune, O365 / OneDrive, ServiceNow, SCCM</li>
<li>Experience in remote support, corporate video conferencing (Cisco, MS-Teams, Zoom), AV support and corporate events setup</li>
<li>A strong commitment to customer service and to build &amp; maintain relationships with stakeholders at all the levels of the company including senior management, executive or VIP level</li>
<li>You to work well in a fast-moving environment and keep up with the daily needs of the business through effective time management and prioritization</li>
<li>You are a strong critical thinker and problem solver with a passion for delivering results</li>
<li>You possess excellent communication skills with the demonstrated capabilities to develop strong relationships and strategically manage and influence senior stakeholders at all levels</li>
<li>That you take pride in your work and strive to support your teammates and our users with that work</li>
<li>You have a passion for the Information Technology field and helping people</li>
<li>That you always maintain confidentiality</li></ul> 

</div>What we offer 

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:
<ul><li>Professional, international working environment</li>
<li>Challenging, rewarding career within a growing company</li>
<li>Collaborative environment, with on-the-job training and mentorship opportunities</li>
<li>One-month sabbatical after every five years of service</li>
<li>Education assistance program</li>
<li>Fun office and team events, including volunteer opportunities to connect with and help our local communities</li></ul> 

Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com</div>

What it's about

As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the team and our employees and external collaborators worldwide. You will be part of our global IT team within a dynamic and high-performing organization.

Your main responsibilities include:

Day to day Ticket Management (ServiceNow) providing timely and consistent support, acknowledging, and recording all issues and requests accordingly.
Providing best-in-class customer service and desk-side IT support and via remote channels such as chat, phone, email, or remote access tools.
Ensuring new hires achieve a perfect start with a structured IT onboarding and a high-touch onboarding experience (desk setup, mobile device enrolment and VPN first steps)
On-Site support for employees, VIP guests and PG staff visiting Manila office
Providing innovative ideas and value-added solutions in addition to a swift and effective handling of complex issues raised by our employees
Collaborate promoting best IT security practices according to our policies and guidelines
Proactive checks of meeting rooms to ensure the IT technology is always ready for use
Knowledge sharing with colleagues across the company and proactively contributing to team and department meetings
Liaising with 3rd party vendors
Supporting internal and external events and meetings with AV setup, video-conferencing and live streaming technologies
Troubleshooting of connectivity issues for local (Wi-Fi and wired networks) and remote networks (VPN and VM Ware)
Support to Office Management with IT setup for desk moves and event spaces when required.

What we expect
Graduate of a diploma or bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent education with at least 4 years of experience in a Service Desk / Technical Support role, experience within the financial industry and/or within a global team is a plus
Must be able to work on shifting schedule (APAC/EMEA coverage) Monday to Friday.
Amenable to a full work on-site arrangement
Excellent knowledge of Windows 10 and experience in using the following solutions: Active Directory, Azure, Intune, O365 / OneDrive, ServiceNow, SCCM
Experience in remote support, corporate video conferencing (Cisco, MS-Teams, Zoom), AV support and corporate events setup
A strong commitment to customer service and to build & maintain relationships with stakeholders at all the levels of the company including senior management, executive or VIP level
You to work well in a fast-moving environment and keep up with the daily needs of the business through effective time management and prioritization
You are a strong critical thinker and problem solver with a passion for delivering results
You possess excellent communication skills with the demonstrated capabilities to develop strong relationships and strategically manage and influence senior stakeholders at all levels
That you take pride in your work and strive to support your teammates and our users with that work
You have a passion for the Information Technology field and helping people
That you always maintain confidentiality

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:
Professional, international working environment
Challenging, rewarding career within a growing company
Collaborative environment, with on-the-job training and mentorship opportunities
One-month sabbatical after every five years of service
Education assistance program
Fun office and team events, including volunteer opportunities to connect with and help our local communities

Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at hr@partnersgroup.com

You need a finance degree, 3 years' experience in loans and credit facilities, fluency in English, adaptability, and a strong work ethic. Knowledge of private equity is a plus.

You will manage loans, ensure timely payments, liaise with global lenders, analyze liquidity, and optimize the loan book through refinancing and fee management.

Business, Operations & Strategy

Banking & Finance

<div><div>Cash Manager (Loan Management Experience Required)</div><div>
What it's about
 
 
For this position we are looking for a dynamic and team-oriented person to help grow our Cash Management team in Manila. In this role, you will manage Partners Group's loans through their lifecycle. You will be responsible for a portfolio of loans on our flagship investment funds, including making sure that obligations for each loan are met, payments are made on time, and the relationship with lenders functions smoothly. This work is a crucial and valued part of the firm's overall liquidity strategy.
 
 
You will be performing the following tasks:
 
<ul><li>Drawing loans from credit facilities</li>
<li>Working with lenders all over the world</li>
<li>Loan Management of credit facilities in line with individual fund strategies and covenants</li>
<li>Ensuring that interest and principal payments of loans are made timely in accordance with lenders' notices</li>
<li>Providing feedback on operations during the onboarding face of new credit facilities</li>
<li>Proactively managing Partners Group's loan book by combining loans, breaking loans, and refinancing loans.</li>
<li>Wiring credit facility fee payments in accordance with the contractual agreements</li>
<li>Analyzing liquidity data in order to perform loan management in an efficient</li>
</ul> 
#LI-Hybrid
 
 
What we expect
 
<ul><li>Bachelor's degree in finance or banking, with at least 3 years of relevant working experience.</li>
<li>Experience with credit facilities</li>
<li>Experience with loans</li>
<li>Experience with international payments</li>
<li>Adaptable, detail oriented and organized candidate with a positive and enthusiastic attitude</li>
<li>Ability to work towards tight deadlines and under pressure</li>
<li>Desire to learn proactively, willingness to be hands-on, and strong work ethic</li>
<li>Strong English fluency and comfort is a must</li>
<li>Knowledge of private equity / private markets is a plus</li>
</ul> 
What we offer
 
 
Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow: 
 
 
<ul><li>Professional, international working environment</li>
<li>Challenging, rewarding career within a growing company</li>
<li>Collaborative environment, with on-the-job training and mentorship opportunities</li>
<li>One-month sabbatical after every five years of service</li>
<li>Education assistance program</li>
<li>Fun office and team events, including volunteer opportunities to connect with and help our local communities</li>
</ul> 
www.partnersgroup.com</div><div>
Job ID 15076</div></div>

Cash Manager (Loan Management Experience Required)
What it's about


For this position we are looking for a dynamic and team-oriented person to help grow our Cash Management team in Manila. In this role, you will manage Partners Group's loans through their lifecycle. You will be responsible for a portfolio of loans on our flagship investment funds, including making sure that obligations for each loan are met, payments are made on time, and the relationship with lenders functions smoothly. This work is a crucial and valued part of the firm's overall liquidity strategy.


You will be performing the following tasks:

Drawing loans from credit facilities
Working with lenders all over the world
Loan Management of credit facilities in line with individual fund strategies and covenants
Ensuring that interest and principal payments of loans are made timely in accordance with lenders' notices
Providing feedback on operations during the onboarding face of new credit facilities
Proactively managing Partners Group's loan book by combining loans, breaking loans, and refinancing loans.
Wiring credit facility fee payments in accordance with the contractual agreements
Analyzing liquidity data in order to perform loan management in an efficient

#LI-Hybrid


What we expect

Bachelor's degree in finance or banking, with at least 3 years of relevant working experience.
Experience with credit facilities
Experience with loans
Experience with international payments
Adaptable, detail oriented and organized candidate with a positive and enthusiastic attitude
Ability to work towards tight deadlines and under pressure
Desire to learn proactively, willingness to be hands-on, and strong work ethic
Strong English fluency and comfort is a must
Knowledge of private equity / private markets is a plus

What we offer


Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:


Professional, international working environment
Challenging, rewarding career within a growing company
Collaborative environment, with on-the-job training and mentorship opportunities
One-month sabbatical after every five years of service
Education assistance program
Fun office and team events, including volunteer opportunities to connect with and help our local communities

www.partnersgroup.com
Job ID 15076

Partners Group

Mission