Committed to the mission

Hungry to learn and grow

Adaptable to change

Smart problem solvers

Empathetic and oriented to serving others

Software powers the workforce...except for 55 million members who aren’t given access to a communication tool or rely on a walkie-talkie. This subset of the workforce is often completely disconnected - not only from one another, but from critical information that could improve their efficiency and positively impact the bottom line of the companies that employ them.

Relay leverages the PTT functionality that active workers rely on, but we’ve stripped away the range limitations, security concerns, physical bulk and the budget prohibitions associated with traditional walkie talkies.

More important though is what we’ve added: Relay operates on a powerful and flexible software platform that provides new core functionalities like GPS tracking, emergency alerts and mobile/desktop compatibility - all navigated through a voice interface. The technology that fuels these capabilities enables us to continue building software integrations that will evolve with marketplace demands.

Technology

Relay

You must be a rising 3rd or final year student in Business or related fields, with relevant experience, adaptability, strong motivation, curiosity, and an entrepreneurial spirit.

You will gather customer insights through visits or interviews, analyze market competitors, collaborate with Ops and Sales for feedback, and synthesize findings to align with strategic objectives.

Third Year

Final Year

Product

Raleigh

Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is it? A simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities.Primary Responsibilities:<ul><li>Visit Relay customers or perform virtual interviews and learn to gather insights about how they use Relay and what barriers they face to more effectively integrating Relay into their operations</li><li>Perform market and competitor analysis to better understand new market segments and the existing solutions that Relay will have to displace</li><li>Meet regularly with Ops and Sales teams to gather customer feedback and other product insights</li><li>Learn to synthesize customer insights and connect them with our macro strategic objectives</li></ul>Knowledge, Skills and Experience:<ul><li>Education: Active rising 3rd or final year Student studying Business, Economics, Entrepreneurship or other related field</li><li>Work Experience: Past Internships and/or work experience in a related financial, product or software field</li><li>Ability to deal with ambiguity and shifting priorities</li><li>Strong desire to succeed and the ability to self-motivate</li><li>Curiosity and a constant desire to learn (evidenced by being a being moderate to high volume reader or consumer of podcasts in fields related to business and technology)</li><li>Eagerness to actively engage with customer and co-workers</li><li>Willingness to travel</li><li>Entrepreneurial interest and passion for the startup space</li></ul>

Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is it? A simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities.Primary Responsibilities:Visit Relay customers or perform virtual interviews and learn to gather insights about how they use Relay and what barriers they face to more effectively integrating Relay into their operationsPerform market and competitor analysis to better understand new market segments and the existing solutions that Relay will have to displaceMeet regularly with Ops and Sales teams to gather customer feedback and other product insightsLearn to synthesize customer insights and connect them with our macro strategic objectivesKnowledge, Skills and Experience:Education: Active rising 3rd or final year Student studying Business, Economics, Entrepreneurship or other related fieldWork Experience: Past Internships and/or work experience in a related financial, product or software fieldAbility to deal with ambiguity and shifting prioritiesStrong desire to succeed and the ability to self-motivateCuriosity and a constant desire to learn (evidenced by being a being moderate to high volume reader or consumer of podcasts in fields related to business and technology)Eagerness to actively engage with customer and co-workersWillingness to travelEntrepreneurial interest and passion for the startup space

Product Management Intern - Relay

<div>
 Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We're on a mission that matters, and we're hiring for a Product Management Intern who will thrive in a dynamic high-growth start-up environment. 
 Product Management at Relay sits at the center of the organization and has the responsibility of connecting the dots between customer needs, market opportunities, and technical innovation to help set the strategy and direction for the product and the entire company. This role has a tremendous opportunity to learn product management within a scaling startup alongside a veteran team with decades of software and startup experience. The responsibilities of the role will change and expand significantly over time as the individual learns our business and expands their skills. This role will support the broader Product Management team by conducting market research, gathering customer insights through customer observation and interviews, and by analyzing quantitative product usage data. 
 Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is it? A simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. 
 This role will be based in our North Hills, Raleigh, North Carolina HQ and we work in a hybrid model with 3 days in the office, 2 days remote, During the summer, the Product Management Intern will be required to be in the office 2-3x per week. If the internship is extended into the Fall Semester, in-office needs will be re-assessed. 
 Primary Responsibilities 
 <ul> 
 <li>Visit Relay customers or perform virtual interviews and learn to gather insights about how they use Relay and what barriers they face to more effectively integrating Relay into their operations</li> 
 <li>Perform market and competitor analysis to better understand new market segments and the existing solutions that Relay will have to displace</li> 
 <li>Meet regularly with Ops and Sales teams to gather customer feedback and other product insights</li> 
 <li>Learn to synthesize customer insights and connect them with our macro strategic objectives</li> 
 </ul> 
 Knowledge, Skills and Experience 
 <ul> 
 <li>Education: Active rising 3rd or final year Student studying Business, Economics, Entrepreneurship or other related field</li> 
 <li>Work Experience: Past Internships and/or work experience in a related financial, product or software field</li> 
 <li>Ability to deal with ambiguity and shifting priorities</li> 
 <li>Strong desire to succeed and the ability to self-motivate</li> 
 <li>Curiosity and a constant desire to learn (evidenced by being a being moderate to high volume reader or consumer of podcasts in fields related to business and technology)</li> 
 <li>Eagerness to actively engage with customer and co-workers</li> 
 <li>Willingness to travel</li> 
 <li>Entrepreneurial interest and passion for the startup space</li>
 </ul>
</div>

Product Management Intern

You must be proficient in C, Java, or Kotlin with experience in embedded systems, Linux programming, scripting languages, and IP networking. Strong problem-solving skills, Agile experience, and a hunger for learning are essential.

You'll focus on developing custom communication devices, working on Android application development, OS programming, and embedded systems tasks for product release every 6 weeks.

Currently Studying

<ul><li>Are you a current 3rd or final year student looking to experience building new software/hardware products?</li><li>Relay, a&nbsp;Raleigh-based product company, is looking to change the way we communicate. We've designed, built, and launched an entirely new product category -- a simple, rugged, internet-enabled smart-device and all the software that runs it -- that is disrupting the handheld radio industry for B2B enterprise clients and non-desk workers (hospitality, healthcare, education, golf, parks, sports, ...).&nbsp;</li><li>This isn't your run-of-the-mill VoIP app; we've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities for them through our custom platform which includes purpose-built hardware including extra sensors, software on the device and in the network, and a growing API for integration.</li></ul>

Are you a current 3rd or final year student looking to experience building new software/hardware products?Relay, a Raleigh-based product company, is looking to change the way we communicate. We've designed, built, and launched an entirely new product category -- a simple, rugged, internet-enabled smart-device and all the software that runs it -- that is disrupting the handheld radio industry for B2B enterprise clients and non-desk workers (hospitality, healthcare, education, golf, parks, sports, ...). This isn't your run-of-the-mill VoIP app; we've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities for them through our custom platform which includes purpose-built hardware including extra sensors, software on the device and in the network, and a growing API for integration.

Relay

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Committed to the mission

Hungry to learn and grow

Adaptable to change

Smart problem solvers

Empathetic and oriented to serving others

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