Critical Illness Cover

Life Insurance

Pension Plan

Work From Home

Large

S&P Global (NYSE: SPGI) provides essential intelligence. We enable governments, businesses and individuals with the right data, expertise and connected technology so that they can make decisions with conviction. From helping our customers assess new investments to guiding them through sustainability and energy transition across supply chains, we unlock new opportunities, solve challenges and accelerate progress for the world.

We are widely sought after by many of the world’s leading organizations to provide credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help the world’s leading organizations plan for tomorrow, today. For more information, visit www.spglobal.com.

Our divisions include:
– S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.

– S&P Global Ratings offers critical insights for credit, risk and sustainable finance solutions that are essential to translating complexity into clarity, so market participants can uncover opportunities.

– S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets. 

– S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today’s market, reach more customers, and shape the future of automotive mobility. 

– S&P Dow Jones Indices provides iconic and innovative index solutions, bringing transparency to global capital markets.

– S&P Global Engineering Solutions solves for tomorrow’s challenges today by transforming workflows and end-user experiences with data, insights and technology. 


Finance

S&P Global

You need a law degree, 4 years in Latin America's upstream sector, fluent Spanish, excellent English skills, strong research and critical thinking, plus proficiency in MS apps and AI tools.

You will research and analyze legal and economic issues in the upstream oil and gas sector, monitor regulations, engage with clients, maintain risk scores, and collaborate on energy transition impacts.

Government & Politics

Research & Development

London

About The Role Grade Level (for internal use): 10 The Team: You will be working in the E&P Terms and Above-Ground Risk team, an industry-leading provider of analysis on above-ground issues affecting the hydrocarbon sector. We are dedicated to providing oil and gas companies and governments with actionable insights to inform upstream investment decisions and policymaking. You will also collaborate extensively with the teams assessing how energy transition regulatory developments are affecting the upstream investment environment. The Impact: Support oil and gas companies, governments and financial investors in making critical business decisions, assessing legal and contract terms, and adapting to a low-carbon world. What’s In It For You * Work alongside a team of industry-leading experts to become a key point person for views on the upstream regulation in Latin America (and some parts of Africa) * Support a range of upstream companies in assessing regulatory and contractual risks to inform investment decisions * Engage with regional governments to benchmark and inform upstream policymaking * Collaborate with a global network of subject matter experts and leverage world-class datasets to create insightful research on how the energy transition is affecting the upstream sector in Latin America and Africa Responsibilities We’re seeking a highly motivated individual to: * Research, analyze and communicate a wide range of legal, commercial and economic issues which affect the upstream oil and gas sector in Latin America (and some parts of Africa) * Monitor and assess the impacts of key contractual, regulatory and fiscal developments affecting the upstream sector * Engage with clients on these topics through presentations and discussions * Maintain risk scores and a variety of regulatory trackers * Collaborate with other teams to build integrated research, especially related to how energy transition developments are affecting the oil and gas sector in Latin America and Africa What We’re Looking For: Are you an analytical thinker who enjoys researching for hard-to-find rules and regulations? Do you enjoy helping energy companies assess regulatory risk and governments benchmark their legal and contractual terms? Your Background * A Bachelor’s or Master’s degree in law is essential. Additionally, further studies on energy policy/regulation/taxation or similar area would be desirable * Minimum 4 years of relevant work experience in the upstream sector in Latin America. * Fluent proficiency in Spanish is required; proficiency in Portuguese is a plus * Excellent writing and presentation skills in English * Prior experience producing high-quality research and analyzing laws and contracts from several distinct jurisdictions. * Strong critical thinking and the ability to leverage qualitative and quantitative information * Effective time management and a detail-oriented approach * Experience with the use of AI tools in a research environment would be beneficial * Proficiency with MS applications (Excel, Word and PowerPoint) * Familiarity with energy transition trends preferred * Must be flexible, with the ability to work effectively and collaboratively with coworkers of different levels of experience and background and indifferent locations around the world About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include * Health & Wellness: Health care coverage designed for the mind and body. * Flexible Downtime: Generous time off helps keep you energized for your time on. * Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. * Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. * Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. * Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Inclusive Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), RESECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 312880 Posted On: 2025-03-06 Location: London, United Kingdom

About The RoleGrade Level (for internal use):10The Team: You will be working in the E&P Terms and Above-Ground Risk team, an industry-leading provider of analysis on above-ground issues affecting the hydrocarbon sector. We are dedicated to providing oil and gas companies and governments with actionable insights to inform upstream investment decisions and policymaking. You will also collaborate extensively with the teams assessing how energy transition regulatory developments are affecting the upstream investment environment.The Impact: Support oil and gas companies, governments and financial investors in making critical business decisions, assessing legal and contract terms, and adapting to a low-carbon world.What’s In It For You * Work alongside a team of industry-leading experts to become a key point person for views on the upstream regulation in Latin America (and some parts of Africa) * Support a range of upstream companies in assessing regulatory and contractual risks to inform investment decisions * Engage with regional governments to benchmark and inform upstream policymaking * Collaborate with a global network of subject matter experts and leverage world-class datasets to create insightful research on how the energy transition is affecting the upstream sector in Latin America and Africa      ResponsibilitiesWe’re seeking a highly motivated individual to: * Research, analyze and communicate a wide range of legal, commercial and economic issues which affect the upstream oil and gas sector in Latin America (and some parts of Africa) * Monitor and assess the impacts of key contractual, regulatory and fiscal developments affecting the upstream sector * Engage with clients on these topics through presentations and discussions * Maintain risk scores and a variety of regulatory trackers * Collaborate with other teams to build integrated research, especially related to how energy transition developments are affecting the oil and gas sector in Latin America and Africa      What We’re Looking For: Are you an analytical thinker who enjoys researching for hard-to-find rules and regulations? Do you enjoy helping energy companies assess regulatory risk and governments benchmark their legal and contractual terms?Your Background * A Bachelor’s or Master’s degree in law is essential. Additionally, further studies on energy policy/regulation/taxation or similar area would be desirable * Minimum 4 years of relevant work experience in the upstream sector in Latin America. * Fluent proficiency in Spanish is required; proficiency in Portuguese is a plus * Excellent writing and presentation skills in English * Prior experience producing high-quality research and analyzing laws and contracts from several distinct jurisdictions. * Strong critical thinking and the ability to leverage qualitative and quantitative information * Effective time management and a detail-oriented approach * Experience with the use of AI tools in a research environment would be beneficial * Proficiency with MS applications (Excel, Word and PowerPoint) * Familiarity with energy transition trends preferred * Must be flexible, with the ability to work effectively and collaboratively with coworkers of different levels of experience and background and indifferent locations around the world      About S&P Global Commodity InsightsAt S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit http://www.spglobal.com/commodity-insights.What’s In It For You?Our PurposeProgress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.Our PeopleWe're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our ValuesIntegrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.BenefitsWe take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.Our Benefits Include * Health & Wellness: Health care coverage designed for the mind and body. * Flexible Downtime: Generous time off helps keep you energized for your time on. * Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. * Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. * Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. * Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.      For more information on benefits by country visit: https://spgbenefits.com/benefit-summariesInclusive Hiring And Opportunity At S&P GlobalAt S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf20 - Professional (EEO-2 Job Categories-United States of America), RESECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)Job ID: 312880Posted On: 2025-03-06Location: London, United Kingdom

Legal Research Analyst, Energy Terms and Regulation - S&P Global

&lt;strong&gt;About The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Grade Level (for internal use):&lt;br&gt;&lt;br&gt;&lt;/strong&gt;10&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Team: &lt;/strong&gt;You will be working in the E&amp;amp;P Terms and Above-Ground Risk team, an industry-leading provider of analysis on above-ground issues affecting the hydrocarbon sector. We are dedicated to providing oil and gas companies and governments with actionable insights to inform upstream investment decisions and policymaking. You will also collaborate extensively with the teams assessing how energy transition regulatory developments are affecting the upstream investment environment.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Impact: &lt;/strong&gt;Support oil and gas companies, governments and financial investors in making critical business decisions, assessing legal and contract terms, and adapting to a low-carbon world.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What’s In It For You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Work alongside a team of industry-leading experts to become a key point person for views on the upstream regulation in Latin America (and some parts of Africa)&lt;/li&gt;&lt;li&gt;Support a range of upstream companies in assessing regulatory and contractual risks to inform investment decisions&lt;/li&gt;&lt;li&gt;Engage with regional governments to benchmark and inform upstream policymaking&lt;/li&gt;&lt;li&gt;Collaborate with a global network of subject matter experts and leverage world-class datasets to create insightful research on how the energy transition is affecting the upstream sector in Latin America and Africa&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;We’re seeking a highly motivated individual to:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Research, analyze and communicate a wide range of legal, commercial and economic issues which affect the upstream oil and gas sector in Latin America (and some parts of Africa)&lt;/li&gt;&lt;li&gt;Monitor and assess the impacts of key contractual, regulatory and fiscal developments affecting the upstream sector&lt;/li&gt;&lt;li&gt;Engage with clients on these topics through presentations and discussions&lt;/li&gt;&lt;li&gt;Maintain risk scores and a variety of regulatory trackers&lt;/li&gt;&lt;li&gt;Collaborate with other teams to build integrated research, especially related to how energy transition developments are affecting the oil and gas sector in Latin America and Africa&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What We’re Looking For: &lt;/strong&gt;Are you an analytical thinker who enjoys researching for hard-to-find rules and regulations? Do you enjoy helping energy companies assess regulatory risk and governments benchmark their legal and contractual terms?&lt;br&gt;&lt;br&gt;&lt;strong&gt;Your Background&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;A Bachelor’s or Master’s degree in law is essential. Additionally, further studies on energy policy/regulation/taxation or similar area would be desirable&lt;/li&gt;&lt;li&gt;Minimum 4 years of relevant work experience in the upstream sector in Latin America.&lt;/li&gt;&lt;li&gt;Fluent proficiency in Spanish is required; proficiency in Portuguese is a plus&lt;/li&gt;&lt;li&gt;Excellent writing and presentation skills in English&lt;/li&gt;&lt;li&gt;Prior experience producing high-quality research and analyzing laws and contracts from several distinct jurisdictions.&lt;/li&gt;&lt;li&gt;Strong critical thinking and the ability to leverage qualitative and quantitative information&lt;/li&gt;&lt;li&gt;Effective time management and a detail-oriented approach&lt;/li&gt;&lt;li&gt;Experience with the use of AI tools in a research environment would be beneficial&lt;/li&gt;&lt;li&gt;Proficiency with MS applications (Excel, Word and PowerPoint)&lt;/li&gt;&lt;li&gt;Familiarity with energy transition trends preferred&lt;/li&gt;&lt;li&gt;Must be flexible, with the ability to work effectively and collaboratively with coworkers of different levels of experience and background and indifferent locations around the world&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About S&amp;amp;P Global Commodity Insights&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At S&amp;amp;P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.&lt;br&gt;&lt;br&gt;We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&amp;amp;P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.&lt;br&gt;&lt;br&gt;S&amp;amp;P Global Commodity Insights is a division of S&amp;amp;P Global (NYSE: SPGI). S&amp;amp;P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.&lt;br&gt;&lt;br&gt;For more information, visit http://www.spglobal.com/commodity-insights.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What’s In It For &lt;/strong&gt;&lt;strong&gt;You?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Our Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.&lt;br&gt;&lt;br&gt;Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;amp;P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our People&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.&lt;br&gt;&lt;br&gt;From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our Values&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Integrity, Discovery, Partnership&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At S&amp;amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of &lt;strong&gt;integrity&lt;/strong&gt; in all we do, bring a spirit of &lt;strong&gt;discovery&lt;/strong&gt; to our work, and collaborate in close &lt;strong&gt;partnership&lt;/strong&gt; with each other and our customers to achieve shared goals.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&amp;amp;P Global.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our Benefits Include&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Health &amp;amp; Wellness: Health care coverage designed for the mind and body.&lt;/li&gt;&lt;li&gt;Flexible Downtime: Generous time off helps keep you energized for your time on.&lt;/li&gt;&lt;li&gt;Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.&lt;/li&gt;&lt;li&gt;Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.&lt;/li&gt;&lt;li&gt;Family Friendly Perks: It’s not just about you. S&amp;amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.&lt;/li&gt;&lt;li&gt;Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries&lt;br&gt;&lt;br&gt;&lt;strong&gt;Inclusive Hiring And Opportunity At S&amp;amp;P Global&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At S&amp;amp;P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Equal Opportunity Employer&lt;br&gt;&lt;br&gt;&lt;/strong&gt;S&amp;amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.&lt;br&gt;&lt;br&gt;If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. &lt;br&gt;&lt;br&gt;&lt;strong&gt;US Candidates Only: &lt;/strong&gt; The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf&lt;br&gt;&lt;br&gt;20 - Professional (EEO-2 Job Categories-United States of America), RESECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job ID:&lt;/strong&gt; 312880&lt;br&gt;&lt;br&gt;&lt;strong&gt;Posted On:&lt;/strong&gt; 2025-03-06&lt;br&gt;&lt;br&gt;&lt;strong&gt;Location:&lt;/strong&gt; London, United Kingdom

S&amp;P Global

Legal Research Analyst, Energy Terms and Regulation

You need a proactive attitude, strong client relationship skills, 1-3 years in a client-facing role, a relevant degree, and proficiency in MS Office; CRM knowledge is a plus.

You will drive client engagement, enhance product usage, educate users, monitor analytics, develop account profiles, and collaborate with teams to support client needs and identify upsell opportunities.

Customer Relations

Sales & Business Development

About The Role Grade Level (for internal use): 09 Customer Success Manager, Europe The Team It’s a dynamic global team, where the work changes daily.  You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.  This team will develop and execute data driven processes to deliver world class customer experience.  Your role may focus on migration, onboarding or global strategic accounts. The Impact:   Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.  Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence’s capabilities.  These efforts are a key factor in revenue retention and growth. What’s In It For You We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role.  You will also develop skills which will prepare you for relationship management, sales or product specialist roles.   Responsibilities * Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) * Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth * Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force * Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users * Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis * In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities * Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers * Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs  * Ensure enhancement requests from clients are routed to product stakeholders * Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We’re Looking For:  * Positive, proactive attitude and ability to work well in teams * Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner * Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction * Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment * Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications * Bachelor's degree required (Finance, Economics or related field preferred) * Strong MS office (Word, Excel, PowerPoint) skills are required * 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred * Any knowledge of CRM systems (such as Salesforce.com, SalesLoft) or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include * Health & Wellness: Health care coverage designed for the mind and body. * Flexible Downtime: Generous time off helps keep you energized for your time on. * Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. * Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. * Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. * Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Inclusive Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 311477 Posted On: 2025-03-23 Location: London, United Kingdom

About The RoleGrade Level (for internal use):09Customer Success Manager, EuropeThe TeamIt’s a dynamic global team, where the work changes daily.  You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.  This team will develop and execute data driven processes to deliver world class customer experience.  Your role may focus on migration, onboarding or global strategic accounts.The Impact:  Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.  Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence’s capabilities.  These efforts are a key factor in revenue retention and growth.What’s In It For YouWe are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role.  You will also develop skills which will prepare you for relationship management, sales or product specialist roles.  Responsibilities * Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s) * Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth * Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force * Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users * Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis * In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities * Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers * Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs  * Ensure enhancement requests from clients are routed to product stakeholders * Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems      What We’re Looking For:  * Positive, proactive attitude and ability to work well in teams * Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner * Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction * Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment * Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations      Basic Qualifications * Bachelor's degree required (Finance, Economics or related field preferred) * Strong MS office (Word, Excel, PowerPoint) skills are required * 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred * Any knowledge of CRM systems (such as Salesforce.com, SalesLoft) or research platforms would be advantageous      About S&P Global Market IntelligenceAt S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit www.spglobal.com/marketintelligence.What’s In It For You?Our PurposeProgress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.Our PeopleWe're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our ValuesIntegrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.BenefitsWe take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.Our Benefits Include * Health & Wellness: Health care coverage designed for the mind and body. * Flexible Downtime: Generous time off helps keep you energized for your time on. * Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. * Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. * Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. * Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.      For more information on benefits by country visit: https://spgbenefits.com/benefit-summariesInclusive Hiring And Opportunity At S&P GlobalAt S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)Job ID: 311477Posted On: 2025-03-23Location: London, United Kingdom

Customer Success Manager, Europe - S&P Global

&lt;strong&gt;About The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Grade Level (for internal use):&lt;br&gt;&lt;br&gt;&lt;/strong&gt;09&lt;br&gt;&lt;br&gt;&lt;strong&gt;Customer Success Manager, Europe&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;The Team&lt;br&gt;&lt;br&gt;&lt;/strong&gt;It’s a dynamic global team, where the work changes daily.  You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.  This team will develop and execute data driven processes to deliver world class customer experience.  Your role may focus on migration, onboarding or global strategic accounts.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Impact: &lt;/strong&gt; &lt;br&gt;&lt;br&gt;Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&amp;amp;P Market Intelligence.  Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&amp;amp;P Global Market Intelligence’s capabilities.  These efforts are a key factor in revenue retention and growth.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What’s In It For You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role.  You will also develop skills which will prepare you for relationship management, sales or product specialist roles.  &lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s)&lt;/li&gt;&lt;li&gt;Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth&lt;/li&gt;&lt;li&gt;Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force&lt;/li&gt;&lt;li&gt;Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users&lt;/li&gt;&lt;li&gt;Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis&lt;/li&gt;&lt;li&gt;In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities&lt;/li&gt;&lt;li&gt;Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers&lt;/li&gt;&lt;li&gt;Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs &lt;/li&gt;&lt;li&gt;Ensure enhancement requests from clients are routed to product stakeholders&lt;/li&gt;&lt;li&gt;Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What We’re Looking For: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Positive, proactive attitude and ability to work well in teams&lt;/li&gt;&lt;li&gt;Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner&lt;/li&gt;&lt;li&gt;Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction&lt;/li&gt;&lt;li&gt;Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment&lt;/li&gt;&lt;li&gt;Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Basic Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Bachelor's degree required (Finance, Economics or related field preferred)&lt;/li&gt;&lt;li&gt;Strong MS office (Word, Excel, PowerPoint) skills are required&lt;/li&gt;&lt;li&gt;1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred&lt;/li&gt;&lt;li&gt;Any knowledge of CRM systems (such as Salesforce.com, SalesLoft) or research platforms would be advantageous &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About S&amp;amp;P Global Market Intelligence&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At S&amp;amp;P Global Market Intelligence, a division of S&amp;amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.&lt;br&gt;&lt;br&gt;For more information, visit www.spglobal.com/marketintelligence.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What’s In It For &lt;/strong&gt;&lt;strong&gt;You?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Our Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.&lt;br&gt;&lt;br&gt;Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;amp;P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our People&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.&lt;br&gt;&lt;br&gt;From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our Values&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Integrity, Discovery, Partnership&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At S&amp;amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of &lt;strong&gt;integrity&lt;/strong&gt; in all we do, bring a spirit of &lt;strong&gt;discovery&lt;/strong&gt; to our work, and collaborate in close &lt;strong&gt;partnership&lt;/strong&gt; with each other and our customers to achieve shared goals.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&amp;amp;P Global.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our Benefits Include&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Health &amp;amp; Wellness: Health care coverage designed for the mind and body.&lt;/li&gt;&lt;li&gt;Flexible Downtime: Generous time off helps keep you energized for your time on.&lt;/li&gt;&lt;li&gt;Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.&lt;/li&gt;&lt;li&gt;Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.&lt;/li&gt;&lt;li&gt;Family Friendly Perks: It’s not just about you. S&amp;amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.&lt;/li&gt;&lt;li&gt;Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries&lt;br&gt;&lt;br&gt;&lt;strong&gt;Inclusive Hiring And Opportunity At S&amp;amp;P Global&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At S&amp;amp;P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Equal Opportunity Employer&lt;br&gt;&lt;br&gt;&lt;/strong&gt;S&amp;amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.&lt;br&gt;&lt;br&gt;If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. &lt;br&gt;&lt;br&gt;&lt;strong&gt;US Candidates Only: &lt;/strong&gt; The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf&lt;br&gt;&lt;br&gt;20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job ID:&lt;/strong&gt; 311477&lt;br&gt;&lt;br&gt;&lt;strong&gt;Posted On:&lt;/strong&gt; 2025-03-23&lt;br&gt;&lt;br&gt;&lt;strong&gt;Location:&lt;/strong&gt; London, United Kingdom

Customer Success Manager, Europe

You should have B2B FinTech product management experience, knowledge of private capital markets, strong cross-functional collaboration, analytical skills, agile methodology proficiency, and a bachelor's degree.

You will define product strategies, develop roadmaps, manage cross-functional teams, gather requirements, conduct market analysis, and build relationships with stakeholders to drive product success.

Banking & Finance

Product

About The Role Grade Level (for internal use): 09 The Organization The Enterprise Solutions business within S&P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions. The Products Our Private Markets business portfolio comprises products that support the entire private markets investment lifecycle across asset classes including Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit. S&P's flagship "iLEVEL" product line seeks a product manager to drive product growth within the private markets franchise, with an emphasis on launching a new deal management offering to support the unique requirements of private market participants. Key Responsibilities * Product Strategy and Vision: Define short-term and long-term product strategies for extending our product line to support the unique needs of Deal Management, aligning with broader business objectives. * Product Roadmap Development: Create and execute comprehensive product roadmaps, securing executive buy-in and guiding product development efforts. * Product Requirements Definition: Collaborate with stakeholders to define product requirements, including user stories, acceptance criteria, and workflow maps. Ensure alignment with market needs and business goals. * Product Development: Oversee product development initiatives, managing cross-functional teams and ensuring timely delivery of high-quality products. * Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, effectively communicating product vision and strategy. * Market Analysis: Conduct ongoing market research to identify customer needs, industry trends, and competitive opportunities. What We're Looking For * Proven experience in B2B FinTech product management. * Knowledge of the private capital market industry and ecosystem, with an emphasis on the private equity and venture capital ecosystem. * Demonstrated ability to lead and collaborate within cross-functional teams. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Experience with agile development methodologies (Scrum, Kanban). * Proficiency in defining product requirements and creating comprehensive product documentation. * Bachelor's degree required. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include * Health & Wellness: Health care coverage designed for the mind and body. * Flexible Downtime: Generous time off helps keep you energized for your time on. * Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. * Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. * Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. * Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Inclusive Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 313100 Posted On: 2025-03-31 Location: London, United Kingdom

About The RoleGrade Level (for internal use):09The OrganizationThe Enterprise Solutions business within S&P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions.The ProductsOur Private Markets business portfolio comprises products that support the entire private markets investment lifecycle across asset classes including Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit.S&P's flagship "iLEVEL" product line seeks a product manager to drive product growth within the private markets franchise, with an emphasis on launching a new deal management offering to support the unique requirements of private market participants.Key Responsibilities * Product Strategy and Vision: Define short-term and long-term product strategies for extending our product line to support the unique needs of Deal Management, aligning with broader business objectives. * Product Roadmap Development: Create and execute comprehensive product roadmaps, securing executive buy-in and guiding product development efforts. * Product Requirements Definition: Collaborate with stakeholders to define product requirements, including user stories, acceptance criteria, and workflow maps. Ensure alignment with market needs and business goals. * Product Development: Oversee product development initiatives, managing cross-functional teams and ensuring timely delivery of high-quality products. * Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, effectively communicating product vision and strategy. * Market Analysis: Conduct ongoing market research to identify customer needs, industry trends, and competitive opportunities.      What We're Looking For * Proven experience in B2B FinTech product management. * Knowledge of the private capital market industry and ecosystem, with an emphasis on the private equity and venture capital ecosystem. * Demonstrated ability to lead and collaborate within cross-functional teams. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Experience with agile development methodologies (Scrum, Kanban). * Proficiency in defining product requirements and creating comprehensive product documentation. * Bachelor's degree required.      About S&P Global Market IntelligenceAt S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit www.spglobal.com/marketintelligence.What’s In It For You?Our PurposeProgress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.Our PeopleWe're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our ValuesIntegrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.BenefitsWe take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.Our Benefits Include * Health & Wellness: Health care coverage designed for the mind and body. * Flexible Downtime: Generous time off helps keep you energized for your time on. * Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. * Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. * Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. * Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.      For more information on benefits by country visit: https://spgbenefits.com/benefit-summariesInclusive Hiring And Opportunity At S&P GlobalAt S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)Job ID: 313100Posted On: 2025-03-31Location: London, United Kingdom

Product Manager - iLEVEL Deals - S&P Global

&lt;strong&gt;About The Role&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Grade Level (for internal use):&lt;br&gt;&lt;br&gt;&lt;/strong&gt;09&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Organization&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Enterprise Solutions business within S&amp;amp;P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The Products&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Our &lt;strong&gt;Private Markets&lt;/strong&gt; business portfolio comprises products that support the entire private markets investment lifecycle across asset classes including Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit.&lt;br&gt;&lt;br&gt;S&amp;amp;P's flagship "iLEVEL" product line seeks a product manager to drive product growth within the private markets franchise, with an emphasis on launching a new deal management offering to support the unique requirements of private market participants.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Product Strategy and Vision: Define short-term and long-term product strategies for extending our product line to support the unique needs of Deal Management, aligning with broader business objectives. &lt;/li&gt;&lt;li&gt;Product Roadmap Development: Create and execute comprehensive product roadmaps, securing executive buy-in and guiding product development efforts. &lt;/li&gt;&lt;li&gt;Product Requirements Definition: Collaborate with stakeholders to define product requirements, including user stories, acceptance criteria, and workflow maps. Ensure alignment with market needs and business goals. &lt;/li&gt;&lt;li&gt;Product Development: Oversee product development initiatives, managing cross-functional teams and ensuring timely delivery of high-quality products. &lt;/li&gt;&lt;li&gt;Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, effectively communicating product vision and strategy. &lt;/li&gt;&lt;li&gt;Market Analysis: Conduct ongoing market research to identify customer needs, industry trends, and competitive opportunities. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What We're Looking For&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Proven experience in B2B FinTech product management. &lt;/li&gt;&lt;li&gt;Knowledge of the private capital market industry and ecosystem, with an emphasis on the private equity and venture capital ecosystem. &lt;/li&gt;&lt;li&gt;Demonstrated ability to lead and collaborate within cross-functional teams. &lt;/li&gt;&lt;li&gt;Strong analytical and problem-solving skills. &lt;/li&gt;&lt;li&gt;Excellent communication and interpersonal skills. &lt;/li&gt;&lt;li&gt;Experience with agile development methodologies (Scrum, Kanban). &lt;/li&gt;&lt;li&gt;Proficiency in defining product requirements and creating comprehensive product documentation. &lt;/li&gt;&lt;li&gt;Bachelor's degree required. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About S&amp;amp;P Global Market Intelligence&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At S&amp;amp;P Global Market Intelligence, a division of S&amp;amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.&lt;br&gt;&lt;br&gt;For more information, visit www.spglobal.com/marketintelligence.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What’s In It For &lt;/strong&gt;&lt;strong&gt;You?&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Our Purpose&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.&lt;br&gt;&lt;br&gt;Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;amp;P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our People&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.&lt;br&gt;&lt;br&gt;From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our Values&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Integrity, Discovery, Partnership&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At S&amp;amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of &lt;strong&gt;integrity&lt;/strong&gt; in all we do, bring a spirit of &lt;strong&gt;discovery&lt;/strong&gt; to our work, and collaborate in close &lt;strong&gt;partnership&lt;/strong&gt; with each other and our customers to achieve shared goals.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&amp;amp;P Global.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Our Benefits Include&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Health &amp;amp; Wellness: Health care coverage designed for the mind and body.&lt;/li&gt;&lt;li&gt;Flexible Downtime: Generous time off helps keep you energized for your time on.&lt;/li&gt;&lt;li&gt;Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.&lt;/li&gt;&lt;li&gt;Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.&lt;/li&gt;&lt;li&gt;Family Friendly Perks: It’s not just about you. S&amp;amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.&lt;/li&gt;&lt;li&gt;Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries&lt;br&gt;&lt;br&gt;&lt;strong&gt;Inclusive Hiring And Opportunity At S&amp;amp;P Global&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At S&amp;amp;P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Equal Opportunity Employer&lt;br&gt;&lt;br&gt;&lt;/strong&gt;S&amp;amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.&lt;br&gt;&lt;br&gt;If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. &lt;br&gt;&lt;br&gt;&lt;strong&gt;US Candidates Only: &lt;/strong&gt; The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf&lt;br&gt;&lt;br&gt;20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job ID:&lt;/strong&gt; 313100&lt;br&gt;&lt;br&gt;&lt;strong&gt;Posted On:&lt;/strong&gt; 2025-03-31&lt;br&gt;&lt;br&gt;&lt;strong&gt;Location:&lt;/strong&gt; London, United Kingdom

Product Manager - iLEVEL Deals

You must be pursuing a degree in Finance or related field, have knowledge of loans, strong communication skills, attention to detail, and the ability to meet deadlines and work in a team.

You will support clients via phone and email, troubleshoot issues, train users, liaise with product teams, and maintain documentation using Freshdesk while ensuring strong customer relationships.

Dallas

About the Role: 
Grade Level (for internal use): 05
 About the role
 
The Team: 
The WSO Client Success Team at S&P Global provides ongoing product support and best practice advisory, while simultaneously collaborating with colleagues in other Market Intelligence business segments. You will join a customer-focused team led by a highly experienced management team dedicated to developing and maintaining client relationships to drive product adoption, growth, and client retention, in a supportive and collaborative environment.
 
Responsibilities and Impact: 
T he Client Engagement Manager can troubleshoot issues and navigate internally to quickly provide resolutions . Client Engagement Managers are able to quickly identify the needs of client inquiries and are able to speak with clients directly if needed.
 
Responsibilities: 
Providing outstanding phone and email support for corporate clients
 
Maintaining strong customer relationships while supporting S&P Global' s software solutions, from tasks such as scheduling reports to higher severity projects and client queries
 
Providing clients, both internal and external, with timely assistance whenever a question or issue is raised
 
Troubleshooting virtually and assisting Client Engagement Managers with internal, issue ticketing system and escalations
 
Ownership of inbound client queries and additional responsibility for “how to” training and conducting basic product demonstrations
 
Liaising with product teams regarding bugs and forthcoming enhancements, and soliciting feedback from clients to ensure seamless support and ongoing innovation
 
Collaborating with internal teams to deliver marketing pieces and updating knowledge base tools
 
Utilize Freshdesk to track all client interactions
 
What We’re Looking For: Ba
 
Basic Required Qualifications: 
Currently pursuing a degree in Finance, Business, or a related field.
 
Knowledge of par and distressed loans, including related documentation.
 
Understanding of trade fee calculations.
 
Ability to read and interpret credit agreements.
 
Experience with daily loan transactions.
 
Excellent attention to detail and strong work ethic.
 
Strong verbal and written communication skills.
 
Ability to prepare various reports and metrics for internal management or special client requests.
 
Additional Preferred Qualifications: 
Exposure to ClearPar, TSI, or Markit WSO systems is a plus.
 
Strong customer service skills.
 
Ability to meet deadlines and adhere to targets.
 
Initiative and ownership of job responsibilities.
 
Must be able to work well with others in a team environment.
 
Willingness to assist other WSO groups during quarter-end or other high-volume periods.
 
About S&P Global Market Intelligence
 
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
For more information, visit www.spglobal.com/marketintelligence .
 
What’s In It For You?
 
Our Purpose: 
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
 
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Inclusive Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 -----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)
 
Job ID: 309530
 Posted On: 2025-04-04
 Location: Dallas, Texas, United States

About the Role:
Grade Level (for internal use): 05
About the role

The Team:
The WSO Client Success Team at S&P Global provides ongoing product support and best practice advisory, while simultaneously collaborating with colleagues in other Market Intelligence business segments. You will join a customer-focused team led by a highly experienced management team dedicated to developing and maintaining client relationships to drive product adoption, growth, and client retention, in a supportive and collaborative environment.

Responsibilities and Impact:
T he Client Engagement Manager can troubleshoot issues and navigate internally to quickly provide resolutions . Client Engagement Managers are able to quickly identify the needs of client inquiries and are able to speak with clients directly if needed.

Responsibilities:
Providing outstanding phone and email support for corporate clients

Maintaining strong customer relationships while supporting S&P Global' s software solutions, from tasks such as scheduling reports to higher severity projects and client queries

Providing clients, both internal and external, with timely assistance whenever a question or issue is raised

Troubleshooting virtually and assisting Client Engagement Managers with internal, issue ticketing system and escalations

Ownership of inbound client queries and additional responsibility for “how to” training and conducting basic product demonstrations

Liaising with product teams regarding bugs and forthcoming enhancements, and soliciting feedback from clients to ensure seamless support and ongoing innovation

Collaborating with internal teams to deliver marketing pieces and updating knowledge base tools

Utilize Freshdesk to track all client interactions

What We’re Looking For: Ba

Basic Required Qualifications:
Currently pursuing a degree in Finance, Business, or a related field.

Knowledge of par and distressed loans, including related documentation.

Understanding of trade fee calculations.

Ability to read and interpret credit agreements.

Experience with daily loan transactions.

Excellent attention to detail and strong work ethic.

Strong verbal and written communication skills.

Ability to prepare various reports and metrics for internal management or special client requests.

Additional Preferred Qualifications:
Exposure to ClearPar, TSI, or Markit WSO systems is a plus.

Strong customer service skills.

Ability to meet deadlines and adhere to targets.

Initiative and ownership of job responsibilities.

Must be able to work well with others in a team environment.

Willingness to assist other WSO groups during quarter-end or other high-volume periods.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence .

What’s In It For You?

Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
-----------------------------------------------------------

Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)

Job ID: 309530
Posted On: 2025-04-04
Location: Dallas, Texas, United States

Summer Intern, Client Services - S&P Global

Summer Intern, Client Services

You need UX design experience in B2B FinTech, a strong portfolio, workflow design skills, proficiency in design tools, and excellent communication. A related degree is also required.

You will develop UX strategies, conduct user research, create designs and prototypes, collaborate with teams, and iterate on solutions based on user feedback and data insights.

Design

Manchester

About the Role: 
Grade Level (for internal use): 10
 UX Designer
 
T he Organization: 
The Enterprise Solutions business within S&P Global Market Intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data, and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions.
 
The Products: 
Our Private Markets business portfolio comprises products that support the entire private markets investment lifecycle across asset classes, including Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit.
 S&P’s flagship " iLEVEL " product line seeks a UX Designer to enhance user experiences within the private markets franchise, with a focus on refining and evolving our offerings to support the unique workflows of our Private Credit-focused clients.
 
Key Responsibilities: 
User Experience Strategy & Vision: Develop a clear UX vision and strategy for extending our product line to support the unique needs of Private Credit investors, while aligning with overall business objectives a nd design strategy
 User Research & Market Analysis: Conduct user research, competitive analysis, and usability testing to understand customer workflows, industry trends, and emerging best practices. Translate insights into actionable design improvements
 Interaction & Visual Design: Create wireframes, prototypes, and high-fidelity designs that enhance usability and engagement. Ensure consistency across the product by contributing to the design system and aligning with accessibility best practices
 Collaboration & Stakeholder Management: Work closely with designers, product managers, engineers, and other stakeholders to define UX requirements and ensure alignment with product strategy. Present design concepts and incorporate feedback from internal teams and customers
 Design Validation & Iteration : Test and iterate on design solutions based on user feedback and data-driven insights. Use qualitative and quantitative methods to refine workflows and improve product usability
 
What We're Looking For
 Proven experience in UX design , preferably within the B2B FinTech or financial services industry
 Strong portfolio demonstrating expertise in user research, wireframing, and interaction design
 Experience designing complex workflows for financial applications, with an understanding of the Private Capital Markets ecosystem
 Proficiency in Figma, Penpot , or Adobe Creative Suite or similar design tools
 Knowledge of HTML, CSS, and front-end frameworks is a plus
 Strong problem-solving skills with a data-driven approach to design decisions
 Ability to collaborate with cross-functional teams in an agile development environment
 Excellent communication and presentation skills, with the ability to articulate design rationale effectively
 Bachelor’s degree in UX Design, Human-Computer Interaction, or a related field
 
About S&P Global Market Intelligence
 
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
For more information, visit www.spglobal.com/marketintelligence .
 
What’s In It For You?
 
Our Purpose: 
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
 
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Inclusive Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 -----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group)
 
Job ID: 312979
 Posted On: 2025-03-25
 Location: Manchester, Manchester, United Kingdom

About the Role:
Grade Level (for internal use): 10
UX Designer

T he Organization:
The Enterprise Solutions business within S&P Global Market Intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data, and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions.

The Products:
Our Private Markets business portfolio comprises products that support the entire private markets investment lifecycle across asset classes, including Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit.
S&P’s flagship " iLEVEL " product line seeks a UX Designer to enhance user experiences within the private markets franchise, with a focus on refining and evolving our offerings to support the unique workflows of our Private Credit-focused clients.

Key Responsibilities:
User Experience Strategy & Vision: Develop a clear UX vision and strategy for extending our product line to support the unique needs of Private Credit investors, while aligning with overall business objectives a nd design strategy
User Research & Market Analysis: Conduct user research, competitive analysis, and usability testing to understand customer workflows, industry trends, and emerging best practices. Translate insights into actionable design improvements
Interaction & Visual Design: Create wireframes, prototypes, and high-fidelity designs that enhance usability and engagement. Ensure consistency across the product by contributing to the design system and aligning with accessibility best practices
Collaboration & Stakeholder Management: Work closely with designers, product managers, engineers, and other stakeholders to define UX requirements and ensure alignment with product strategy. Present design concepts and incorporate feedback from internal teams and customers
Design Validation & Iteration : Test and iterate on design solutions based on user feedback and data-driven insights. Use qualitative and quantitative methods to refine workflows and improve product usability

What We're Looking For
Proven experience in UX design , preferably within the B2B FinTech or financial services industry
Strong portfolio demonstrating expertise in user research, wireframing, and interaction design
Experience designing complex workflows for financial applications, with an understanding of the Private Capital Markets ecosystem
Proficiency in Figma, Penpot , or Adobe Creative Suite or similar design tools
Knowledge of HTML, CSS, and front-end frameworks is a plus
Strong problem-solving skills with a data-driven approach to design decisions
Ability to collaborate with cross-functional teams in an agile development environment
Excellent communication and presentation skills, with the ability to articulate design rationale effectively
Bachelor’s degree in UX Design, Human-Computer Interaction, or a related field

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence .

What’s In It For You?

Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
-----------------------------------------------------------

Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 312979
Posted On: 2025-03-25
Location: Manchester, Manchester, United Kingdom

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