Health Insurance

Life Insurance

Dental Insurance

Critical Illness Cover

Income Protection

Death in Service

Health Cash Plan

Pension Plan

Performance Bonus

Corporate ISA

Childcare Vouchers

Maternity & Paternity Leave

Flexible Working

Sick Pay

Annual Leave

Employee Discount

Gym Membership

Company Car

Season Ticket Loan

Work From Home

Volunteer Time Off

Car Allowance

Fortune 500

People

Excellence

Change

Integrity

Co-prosperity

Samsung is a multinational conglomerate with operations spanning various industries, including electronics, technology, and manufacturing. Their ultimate mission is to "Inspire the World, Create the Future" by developing innovative products and services that enhance people's lives and contribute to the advancement of society. Samsung's purpose is to provide cutting-edge technologies and solutions, from smartphones and televisions to home appliances and semiconductor manufacturing, to make people's lives more convenient, connected, and efficient in the UK and around the globe

Technology

Samsung

Software Engineering

New York City

<p>Position Summary</p><p>In recent years, Samsung has transformed its hardware dominance into a dynamic ecosystem of engaging services across devices. Enter Samsung Ads - a thriving business poised for even greater success. Our Global Ads Product &amp; Engineering team, with a strong presence in five countries, is at the heart of this evolution. We're the innovators behind the products, tech, and tools driving ad-based monetization. Join us and be part of shaping the future of advertising technology on a global scale! </p><p>The Site Reliability Team at Samsung Ads operates a multi-million-dollar ad tech ecosystem composed of several critical revenue bearing systems. Are you a passionate Engineer looking to advance both professionally and technically? Our new Staff Cloud Infrastructure Engineer will lead the technical strategy and vision for our underpinning infrastructure, alerting &amp; monitoring, provisioning, networking, and development tooling in collaboration with other engineering teams and leadership. If this sounds like the kind of challenge you are ready for, read on! Role and Responsibilities</p><p>The Staff Cloud Infrastructure Engineer for our Site Reliability (SRE) Team will take ownership with an emphasis on DevOps Infrastructure for Samsung Ads. You’ll play a crucial role in ensuring the reliability, scalability, and performance of our advertising technology platform. You will collaborate with cross-functional teams to design, implement, and maintain robust and efficient infrastructure solutions.</p><p>Key Responsibilities:</p><ul><li>Design, implement, and manage scalable and resilient infrastructure solutions for our advertising technology platform.</li><li>Collaborate with development teams to integrate DevOps best practices into the software development lifecycle.</li><li>Implement and maintain CI/CD pipelines to automate software delivery and deployment processes.</li><li>Monitor, troubleshoot, and optimize system performance to ensure high availability and reliability.</li><li>Evaluating and estimating capacity and growth plan projections for future.</li><li>Work closely with security teams to implement and enforce best practices for infrastructure security.</li><li>Participate in on-call rotations to provide 24/7 support for critical systems.</li><li>Continuously evaluate and implement new technologies to enhance the efficiency of our infrastructure.</li><li>Being the Infrastructure and Operation subject matter expert for the development team.</li><li>Plan for the future capacity and growth plans including disaster recovery and BCP.</li></ul><p>Skills and Qualifications</p><ul><li>Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years.</li><li>Formal Degree (BS, MS, PhD) in Computer Science, Math, technical field, or equivalent experience</li><li>Strong understanding of cloud technologies (e.g., AWS, Azure, GCP) and expertise managing cloud native applications on Kubernetes.</li><li>Proven experience with containerization and orchestration tools (e.g., Docker, Kubernetes).</li><li>Expertise in automation and scripting (e.g., Terraform, Ansible, Python) and infrastructure as code (iMac) tools.</li><li>Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).</li><li>Excellent communication and leadership skills.</li><li>Knowledge of Ad Tech would be preferable.</li></ul><p>If you are passionate about ensuring the reliability and scalability of cutting-edge advertising technology, we invite you to join our team at Samsung Ads. Apply now to be a part of a dynamic and innovative work environment and be a key driver of our technology transformation journey at Samsung. Join us in shaping the future of Ad Tech!</p>

Position SummaryIn recent years, Samsung has transformed its hardware dominance into a dynamic ecosystem of engaging services across devices. Enter Samsung Ads - a thriving business poised for even greater success. Our Global Ads Product & Engineering team, with a strong presence in five countries, is at the heart of this evolution. We're the innovators behind the products, tech, and tools driving ad-based monetization. Join us and be part of shaping the future of advertising technology on a global scale! The Site Reliability Team at Samsung Ads operates a multi-million-dollar ad tech ecosystem composed of several critical revenue bearing systems. Are you a passionate Engineer looking to advance both professionally and technically? Our new Staff Cloud Infrastructure Engineer will lead the technical strategy and vision for our underpinning infrastructure, alerting & monitoring, provisioning, networking, and development tooling in collaboration with other engineering teams and leadership. If this sounds like the kind of challenge you are ready for, read on! Role and ResponsibilitiesThe Staff Cloud Infrastructure Engineer for our Site Reliability (SRE) Team will take ownership with an emphasis on DevOps Infrastructure for Samsung Ads. You’ll play a crucial role in ensuring the reliability, scalability, and performance of our advertising technology platform. You will collaborate with cross-functional teams to design, implement, and maintain robust and efficient infrastructure solutions.Key Responsibilities:Design, implement, and manage scalable and resilient infrastructure solutions for our advertising technology platform.Collaborate with development teams to integrate DevOps best practices into the software development lifecycle.Implement and maintain CI/CD pipelines to automate software delivery and deployment processes.Monitor, troubleshoot, and optimize system performance to ensure high availability and reliability.Evaluating and estimating capacity and growth plan projections for future.Work closely with security teams to implement and enforce best practices for infrastructure security.Participate in on-call rotations to provide 24/7 support for critical systems.Continuously evaluate and implement new technologies to enhance the efficiency of our infrastructure.Being the Infrastructure and Operation subject matter expert for the development team.Plan for the future capacity and growth plans including disaster recovery and BCP.Skills and QualificationsTypically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years.Formal Degree (BS, MS, PhD) in Computer Science, Math, technical field, or equivalent experienceStrong understanding of cloud technologies (e.g., AWS, Azure, GCP) and expertise managing cloud native applications on Kubernetes.Proven experience with containerization and orchestration tools (e.g., Docker, Kubernetes).Expertise in automation and scripting (e.g., Terraform, Ansible, Python) and infrastructure as code (iMac) tools.Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).Excellent communication and leadership skills.Knowledge of Ad Tech would be preferable.If you are passionate about ensuring the reliability and scalability of cutting-edge advertising technology, we invite you to join our team at Samsung Ads. Apply now to be a part of a dynamic and innovative work environment and be a key driver of our technology transformation journey at Samsung. Join us in shaping the future of Ad Tech!

Staff Cloud Infrastructure Engineer - Samsung Ads - Samsung

<div>
 <div>
  Position Summary
 </div>
 <div></div> In recent years, Samsung has transformed its hardware dominance into a dynamic ecosystem of engaging services across devices. Enter Samsung Ads - a thriving business poised for even greater success. Our Global Ads Product &amp; Engineering team, with a strong presence in five countries, is at the heart of this evolution. We're the innovators behind the products, tech, and tools driving ad-based monetization. Join us and be part of shaping the future of advertising technology on a global scale!
 <br> 
 <br> The Site Reliability Team at Samsung Ads operates a multi-million-dollar ad tech ecosystem composed of several critical revenue bearing systems. Are you a passionate Engineer looking to advance both professionally and technically? Our new Staff Cloud Infrastructure Engineer will lead the technical strategy and vision for our underpinning infrastructure, alerting &amp; monitoring, provisioning, networking, and development tooling in collaboration with other engineering teams and leadership. If this sounds like the kind of challenge you are ready for, read on!
 <div></div>
 <div>
   Role and Responsibilities
 </div>
 <div></div>
 <div>
   The Staff Cloud Infrastructure Engineer for our Site Reliability (SRE) Team will take ownership with an emphasis on DevOps Infrastructure for Samsung Ads. You’ll play a crucial role in ensuring the reliability, scalability, and performance of our advertising technology platform. You will collaborate with cross-functional teams to design, implement, and maintain robust and efficient infrastructure solutions.
 </div>
 <div></div>
 <div>
   Key Responsibilities:
 </div>
 <ul>
  <li> Design, implement, and manage scalable and resilient infrastructure solutions for our advertising technology platform.</li>
  <li> Collaborate with development teams to integrate DevOps best practices into the software development lifecycle.</li>
  <li> Implement and maintain CI/CD pipelines to automate software delivery and deployment processes.</li>
  <li> Monitor, troubleshoot, and optimize system performance to ensure high availability and reliability.</li>
  <li> Evaluating and estimating capacity and growth plan projections for future.</li>
  <li> Work closely with security teams to implement and enforce best practices for infrastructure security.</li>
  <li> Participate in on-call rotations to provide 24/7 support for critical systems.</li>
  <li> Continuously evaluate and implement new technologies to enhance the efficiency of our infrastructure.</li>
  <li> Being the Infrastructure and Operation subject matter expert for the development team.</li>
  <li> Plan for the future capacity and growth plans including disaster recovery and BCP.</li>
 </ul>
 <div></div>
 <div>
   Skills and Qualifications
 </div>
 <div></div>
 <ul>
  <li> Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years.</li>
  <li> Formal Degree (BS, MS, PhD) in Computer Science, Math, technical field, or equivalent experience</li>
  <li> Strong understanding of cloud technologies (e.g., AWS, Azure, GCP) and expertise managing cloud native applications on Kubernetes.</li>
  <li> Proven experience with containerization and orchestration tools (e.g., Docker, Kubernetes).</li>
  <li> Expertise in automation and scripting (e.g., Terraform, Ansible, Python) and infrastructure as code (iMac) tools.</li>
  <li> Familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).</li>
  <li> Excellent communication and leadership skills.</li>
  <li> Knowledge of Ad Tech would be preferable.</li>
 </ul>
 <div></div>
 <div>
   If you are passionate about ensuring the reliability and scalability of cutting-edge advertising technology, we invite you to join our team at Samsung Ads. Apply now to be a part of a dynamic and innovative work environment and be a key driver of our technology transformation journey at Samsung. Join us in shaping the future of Ad Tech!
 </div>
 <div></div>
 <div>
   CALIFORNIA AND NEW YORK ONLY
 </div>
 <div>
   Compensation for this role is expected to be between $190,000 and $210,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.
 </div>
 <div></div>
 <div>
   #LI-BL1
 </div>
 <div></div>
 <div>
  <br> At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
 </div>
 <div></div>
 <ul>
  <li>Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.</li>
 </ul>
 <div></div>
 <div>
   Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
 </div>
 <div>
   Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
 </div>
</div>

Samsung Electronics

Staff Cloud Infrastructure Engineer - Samsung Ads

Bachelors

Sales & Business Development

Vancouver

<p>Position Summary</p><p> At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work. </p><p>Did we catch your attention yet? </p><p>If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading! </p><p> Our Perks: </p><ul><li>Flexible Remote Working Environment</li><li>Competitive Salary and Performance based incentive plan for all levels</li><li>Employer paid Medical and Dental coverage from day one</li><li>Group RRSP plan that helps you save for the future</li><li>Fantastic employee discount on all Samsung products</li><li>Tuition Reimbursement to keep you learning</li><li>Employee Referral program- we want great talent like you!</li><li>Virtual Pet Care-to ensure the well-being and health of your beloved furry companions</li><li>Additional Well Being Days for better work life-balance!</li></ul><p>The Regional Sales Manager will be responsible for driving and generating distinct revenue within assigned accounts. To meet this objective, the incumbent will be required to develop and maintain multi-level cross-departmental Customer relationships. This individual will continuously develop and bring to fruition an opportunity pipeline that identifies Customer requirements as well as how Samsung will meet them. Regular meetings with Customers will serve to establish the Regional manager as a trusted advisor who can effectively communicate Samsung’s vision. A particular emphasis will be placed on knowledge of and the effective communication of Consumer Electronics industry trends in relation to Samsung’s product portfolio. Success in this role will be measured on attainment of revenue and profit targets and overall creation of sales demand. Role and Responsibilities</p><ul><li>Responsible for building sales growth for Regional Accounts.</li><li>Meet regularly with new and existing customers to become a trusted advisor who can effectively communicate Samsung’s vision.</li><li>Develop an opportunity pipeline that identifies Customer requirements as well as how Samsung will meet them.</li><li>Review and revise plans monthly, working with Samsung Marketing to maximize sales within each Regional Account.</li><li>Plan sku listings, targets, budgets, advertising, promotions, etc.</li><li>Gather weekly product forecast by model by dealer and ensure inventory forecast matches promotional calendar by account.</li><li>Reduce account to account friction by careful calendar/promotion/sku schedule.</li><li>Control territory sales expenses in accordance with Company guidelines. In store support for locations including weekly store visits as well as training.</li><li>Collaborate with all accounts on joint business planning, brand management, in-store merchandising and retail sales execution.</li><li>Successfully complete in a timely manner at any certifications as mandated by HQ.</li></ul><p>Skills and Qualifications</p><p>Education:</p><ul><li>College or University education (Bachelor’s) preferred.</li></ul><p>Knowledge:</p><ul><li>Proficient in Excel, Word, PowerPoint and other office products.</li><li>Demonstrated ability to relationship sell within the given territory.</li><li>The ability to plan, organize and prioritize multiple and simultaneous related opportunities and programs in a changing CE industry.</li><li>The ability to close new business within a given territory with minimal management intervention.</li><li>Ability to make professional presentations and to communicate in writing, through email, reports, or orally on sales matters.</li><li>Must be self-motivated, hardworking, energetic and a team player in order to achieve objectives, program implementations and team goals and to complete assignments within established time frames and specifications. The ability to develop account specific and territory plans that will help ensure objectives are met in any given quarter.</li></ul><p>Experience:</p><ul><li>5 years + of related experience, preferably in the Consumer Electronics business preferred.</li></ul><p>The salary range for this role is expected to be between $95,000 to $132,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience.</p>

Position Summary At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work. Did we catch your attention yet? If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading!  Our Perks: Flexible Remote Working EnvironmentCompetitive Salary and Performance based incentive plan for all levelsEmployer paid Medical and Dental coverage from day oneGroup RRSP plan that helps you save for the futureFantastic employee discount on all Samsung productsTuition Reimbursement to keep you learningEmployee Referral program- we want great talent like you!Virtual Pet Care-to ensure the well-being and health of your beloved furry companionsAdditional Well Being Days for better work life-balance!The Regional Sales Manager will be responsible for driving and generating distinct revenue within assigned accounts. To meet this objective, the incumbent will be required to develop and maintain multi-level cross-departmental Customer relationships. This individual will continuously develop and bring to fruition an opportunity pipeline that identifies Customer requirements as well as how Samsung will meet them. Regular meetings with Customers will serve to establish the Regional manager as a trusted advisor who can effectively communicate Samsung’s vision. A particular emphasis will be placed on knowledge of and the effective communication of Consumer Electronics industry trends in relation to Samsung’s product portfolio. Success in this role will be measured on attainment of revenue and profit targets and overall creation of sales demand. Role and ResponsibilitiesResponsible for building sales growth for Regional Accounts.Meet regularly with new and existing customers to become a trusted advisor who can effectively communicate Samsung’s vision.Develop an opportunity pipeline that identifies Customer requirements as well as how Samsung will meet them.Review and revise plans monthly, working with Samsung Marketing to maximize sales within each Regional Account.Plan sku listings, targets, budgets, advertising, promotions, etc.Gather weekly product forecast by model by dealer and ensure inventory forecast matches promotional calendar by account.Reduce account to account friction by careful calendar/promotion/sku schedule.Control territory sales expenses in accordance with Company guidelines. In store support for locations including weekly store visits as well as training.Collaborate with all accounts on joint business planning, brand management, in-store merchandising and retail sales execution.Successfully complete in a timely manner at any certifications as mandated by HQ.Skills and QualificationsEducation:College or University education (Bachelor’s) preferred.Knowledge:Proficient in Excel, Word, PowerPoint and other office products.Demonstrated ability to relationship sell within the given territory.The ability to plan, organize and prioritize multiple and simultaneous related opportunities and programs in a changing CE industry.The ability to close new business within a given territory with minimal management intervention.Ability to make professional presentations and to communicate in writing, through email, reports, or orally on sales matters.Must be self-motivated, hardworking, energetic and a team player in order to achieve objectives, program implementations and team goals and to complete assignments within established time frames and specifications. The ability to develop account specific and territory plans that will help ensure objectives are met in any given quarter.Experience:5 years + of related experience, preferably in the Consumer Electronics business preferred.The salary range for this role is expected to be between $95,000 to $132,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience.

Manager, Territory Sales - Samsung

<div>
 <div>
  Position Summary
 </div>
 <div></div> At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.
 <br> 
 <br> Did we catch your attention yet?
 <br> 
 <br> If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading!
 <br> 
 <br> Our Perks:
 <br> 
 <ul>
  <li>Flexible Remote Working Environment</li>
  <li>Competitive Salary and Performance based incentive plan for all levels</li>
  <li>Employer paid Medical and Dental coverage from day one</li>
  <li>Group RRSP plan that helps you save for the future</li>
  <li>Fantastic employee discount on all Samsung products</li>
  <li>Tuition Reimbursement to keep you learning</li>
  <li>Employee Referral program- we want great talent like you!</li>
  <li>Virtual Pet Care-to ensure the well-being and health of your beloved furry companions</li>
  <li>Additional Well Being Days for better work life-balance!</li>
 </ul>
 <br> The Regional Sales Manager will be responsible for driving and generating distinct revenue within assigned accounts. To meet this objective, the incumbent will be required to develop and maintain multi-level cross-departmental Customer relationships. This individual will continuously develop and bring to fruition an opportunity pipeline that identifies Customer requirements as well as how Samsung will meet them. Regular meetings with Customers will serve to establish the Regional manager as a trusted advisor who can effectively communicate Samsung’s vision. A particular emphasis will be placed on knowledge of and the effective communication of Consumer Electronics industry trends in relation to Samsung’s product portfolio. Success in this role will be measured on attainment of revenue and profit targets and overall creation of sales demand.
 <div></div>
 <div>
   Role and Responsibilities
 </div>
 <div></div>
 <ul>
  <li> Responsible for building sales growth for Regional Accounts.</li>
  <li> Meet regularly with new and existing customers to become a trusted advisor who can effectively communicate Samsung’s vision.</li>
  <li> Develop an opportunity pipeline that identifies Customer requirements as well as how Samsung will meet them.</li>
  <li> Review and revise plans monthly, working with Samsung Marketing to maximize sales within each Regional Account.</li>
  <li> Plan sku listings, targets, budgets, advertising, promotions, etc.</li>
  <li> Gather weekly product forecast by model by dealer and ensure inventory forecast matches promotional calendar by account.</li>
  <li> Reduce account to account friction by careful calendar/promotion/sku schedule.</li>
  <li> Control territory sales expenses in accordance with Company guidelines. In store support for locations including weekly store visits as well as training.</li>
  <li> Collaborate with all accounts on joint business planning, brand management, in-store merchandising and retail sales execution.</li>
  <li> Successfully complete in a timely manner at any certifications as mandated by HQ.</li>
 </ul>
 <div></div>
 <div>
   Skills and Qualifications
 </div>
 <div></div>
 <div>
   Education:
 </div>
 <ul>
  <li> College or University education (Bachelor’s) preferred.</li>
 </ul>
 <div></div>
 <div>
   Knowledge:
 </div>
 <ul>
  <li> Proficient in Excel, Word, PowerPoint and other office products.</li>
  <li> Demonstrated ability to relationship sell within the given territory.</li>
  <li> The ability to plan, organize and prioritize multiple and simultaneous related opportunities and programs in a changing CE industry.</li>
  <li> The ability to close new business within a given territory with minimal management intervention.</li>
  <li> Ability to make professional presentations and to communicate in writing, through email, reports, or orally on sales matters.</li>
  <li> Must be self-motivated, hardworking, energetic and a team player in order to achieve objectives, program implementations and team goals and to complete assignments within established time frames and specifications. The ability to develop account specific and territory plans that will help ensure objectives are met in any given quarter.</li>
 </ul>
 <div></div>
 <div>
   Experience:
 </div>
 <ul>
  <li> 5 years + of related experience, preferably in the Consumer Electronics business preferred.</li>
 </ul>
 <div></div>
 <div>
   The salary range for this role is expected to be between $95,000 to $132,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience.
 </div>
 <div></div>
 <div>
   The total rewards package for a Regular Full-Time employee may include a variable incentive, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.
 </div>
 <div></div>
 <div>
   Samsung is an equal employment opportunity employer.
 </div>
 <div></div>
 <div>
   Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.
 </div>
 <div></div>
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   We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.
 </div>
 <div></div>
 <div>
   #LI-DJ1
 </div>
 <div>
   #LI-Remote
 </div>
 <div>
   #indhigh
 </div>
</div>
<div></div>

Manager, Territory Sales

Canada

Business, Operations & Strategy

Mississauga

<p>Position Summary</p><p> At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work. </p><p>Did we catch your attention yet? </p><p>If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading! </p><p>Our Perks: </p><ul><li>Fantastic employee discount on all Samsung products</li><li>Competitive Salary</li><li>Employer paid Medical and Dental coverage from day one</li><li>Free on-site gym to get your sweat on</li><li>Subsidized Cafeteria; including free Starbucks coffee/latte machine</li><li>4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely</li><li>Employee Referral program- we want great talent like you!</li><li>Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!</li><li>Additional Well Being Days for better work life-balance!</li></ul><p>The Senior Specialist CS, E-Store and Retention group Operation is responsible to coordinate and/or facilitate specific training programs to our CS , E-Store and Retention group Contact Centre &amp; Live Chat employees. The Senior Specialist for CS, E-Store and Retention Operation encompasses many areas including orientation sessions, performance management, sales, customer service, industry specific knowledge, management and leadership development. Knowledge base management. Agent performance management. Call quality assurance. Agent testing. Agent training curriculum development and maintenance. Agent email ID and system access management. Volume forecasting and capacity planning. Headcount management. KPI data reporting and analysis. The Senior Specialist for CS, E-Store and Retention Operation, will manage CAR, SL, ABN, FCR, NSR, NPS, CSS and sales metrics on an hourly basis. Liaise with other departments to gather information that may impact the CS and Estore, e.g. upcoming promotions Role and Responsibilities</p><p>Training (30%):</p><ul><li>Plan and co-ordinate product training at call center and chat for CS and Estore .</li><li>Maintain a training log for each session showing number of hours, attendees, date and any other relevant information CS and Estore Contact Centre Operations &amp; Training.</li><li>Execute new product launches and promotions for CS and Estore Contact Centre Operations &amp; Training.</li><li>Reviewing, modifying and sharing training/consultation guides with the contact centers.</li><li>Communicate with product sales managers to get the product/promotion training materials.</li><li>Deep dive on call drivers and escalate the top management.</li><li>Work collaboratively with the CS and estore Customer Experience Leader and Contact Centre Partners to assess employee skills and identify training needs or requirements.</li><li>Develop training materials such as blueprints, lessons plans, storyboards, facilitator and participant guides, PowerPoint presentations, job-aids, assessments and other pertinent documents.</li></ul><p>Quality Assurance (30%):</p><ul><li>CS, Estore and retention group calibration calls with all vendors.</li><li>Weekly calibration calls evaluate and share feedback regarding each agent’s customer service delivery and call handling skills CS and Estore.</li><li>Listen to poor QA calls based on the customer feedback to identify agent areas of opportunities and request coaching. Check agent coaching effectiveness by following up in subsequent listening sessions.</li><li>Track intraday CSS/FCR/NPS performance and send results to SECA staff and vendors.</li><li>Edit the QA calibrations form as required.</li><li>Coordinate CS and estore training and dtree management for CS and estore training and content.</li></ul><p>Operations (40%):</p><ul><li>Perform mystery call and chats for CS and estore operations.</li><li>Monitor CS and Estore Estore KPIs CAR, SL, ABN.</li><li>Monitor CS and Estore KPI CSS/FCR/NPS/NSR.</li><li>Monitor CS and Estore agent performance management adherence/attendance/call transfers/AHT/hold, etc.</li><li>Hosting ad hoc meetings with the vendors to discuss high priority initiatives.</li><li>Assist to prepare monthly CS and estore forecast for call/chat center vendor sites and ensure we have coverage for holidays.</li><li>Assist Producing a monthly CS and estore locked volume forecast for a the vendor(s) 90 days with a 45 day lead time.</li><li>Analyzing CS and Estore historical call volume and producing a monthly locked forecast by line of business and language for the call center vendors; reducing cost by ensuring that the forecast is in-line with contractual obligations.</li></ul><p>Skills and Qualifications</p><p>Education:</p><ul><li>Bachelor Degree in business preferred.</li></ul><p>Knowledge:</p><ul><li>Ability to demonstrate excellent oral and written skills.</li><li>Strong knowledge &amp; experience in evaluation and management of eCommerce related contact centre (chat, phone and email) KPIs.</li><li>Experiences in training large and small groups related to product and promotion.</li><li>Proficient in working with Excel, Word, PowerPoint.</li><li>Experience in managing Training KPIs.</li><li>Experience in eCommerce business analysis and market intelligence is an asset.</li><li>Exceptional attention to detail and sense of urgency.</li><li>Highly developed communication &amp; interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within and outside of the company.</li><li>Self-motivated and able to work with limited supervision, and ability to meet all deadlines.</li><li>Strong analytical, organizational and planning skills.</li><li>Ability to develop great storylines for reports.</li></ul><p>Experience:</p><ul><li>3-5 Years Related Experience.</li></ul>

Position Summary At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work. Did we catch your attention yet? If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading! Our Perks: Fantastic employee discount on all Samsung productsCompetitive SalaryEmployer paid Medical and Dental coverage from day oneFree on-site gym to get your sweat onSubsidized Cafeteria; including free Starbucks coffee/latte machine4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotelyEmployee Referral program- we want great talent like you!Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!Additional Well Being Days for better work life-balance!The Senior Specialist CS, E-Store and Retention group Operation is responsible to coordinate and/or facilitate specific training programs to our CS , E-Store and Retention group Contact Centre & Live Chat employees. The Senior Specialist for CS, E-Store and Retention Operation encompasses many areas including orientation sessions, performance management, sales, customer service, industry specific knowledge, management and leadership development. Knowledge base management. Agent performance management. Call quality assurance. Agent testing. Agent training curriculum development and maintenance. Agent email ID and system access management. Volume forecasting and capacity planning. Headcount management. KPI data reporting and analysis. The Senior Specialist for CS, E-Store and Retention Operation, will manage CAR, SL, ABN, FCR, NSR, NPS, CSS and sales metrics on an hourly basis. Liaise with other departments to gather information that may impact the CS and Estore, e.g. upcoming promotions Role and ResponsibilitiesTraining (30%):Plan and co-ordinate product training at call center and chat for CS and Estore .Maintain a training log for each session showing number of hours, attendees, date and any other relevant information CS and Estore Contact Centre Operations & Training.Execute new product launches and promotions for CS and Estore Contact Centre Operations & Training.Reviewing, modifying and sharing training/consultation guides with the contact centers.Communicate with product sales managers to get the product/promotion training materials.Deep dive on call drivers and escalate the top management.Work collaboratively with the CS and estore Customer Experience Leader and Contact Centre Partners to assess employee skills and identify training needs or requirements.Develop training materials such as blueprints, lessons plans, storyboards, facilitator and participant guides, PowerPoint presentations, job-aids, assessments and other pertinent documents.Quality Assurance (30%):CS, Estore and retention group calibration calls with all vendors.Weekly calibration calls evaluate and share feedback regarding each agent’s customer service delivery and call handling skills CS and Estore.Listen to poor QA calls based on the customer feedback to identify agent areas of opportunities and request coaching. Check agent coaching effectiveness by following up in subsequent listening sessions.Track intraday CSS/FCR/NPS performance and send results to SECA staff and vendors.Edit the QA calibrations form as required.Coordinate CS and estore training and dtree management for CS and estore training and content.Operations (40%):Perform mystery call and chats for CS and estore operations.Monitor CS and Estore Estore KPIs CAR, SL, ABN.Monitor CS and Estore KPI CSS/FCR/NPS/NSR.Monitor CS and Estore agent performance management adherence/attendance/call transfers/AHT/hold, etc.Hosting ad hoc meetings with the vendors to discuss high priority initiatives.Assist to prepare monthly CS and estore forecast for call/chat center vendor sites and ensure we have coverage for holidays.Assist Producing a monthly CS and estore locked volume forecast for a the vendor(s) 90 days with a 45 day lead time.Analyzing CS and Estore historical call volume and producing a monthly locked forecast by line of business and language for the call center vendors; reducing cost by ensuring that the forecast is in-line with contractual obligations.Skills and QualificationsEducation:Bachelor Degree in business preferred.Knowledge:Ability to demonstrate excellent oral and written skills.Strong knowledge & experience in evaluation and management of eCommerce related contact centre (chat, phone and email) KPIs.Experiences in training large and small groups related to product and promotion.Proficient in working with Excel, Word, PowerPoint.Experience in managing Training KPIs.Experience in eCommerce business analysis and market intelligence is an asset.Exceptional attention to detail and sense of urgency.Highly developed communication & interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within and outside of the company.Self-motivated and able to work with limited supervision, and ability to meet all deadlines.Strong analytical, organizational and planning skills.Ability to develop great storylines for reports.Experience:3-5 Years Related Experience.

Senior Specialist I, E-Store and Retention (18 Month Contract) - Samsung

<div>
 <div>
  Position Summary
 </div>
 <div></div> At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.
 <br> 
 <br> Did we catch your attention yet?
 <br> 
 <br> If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading!
 <br> 
 <br> Our Perks:
 <br> 
 <ul>
  <li>Fantastic employee discount on all Samsung products</li>
  <li>Competitive Salary</li>
  <li>Employer paid Medical and Dental coverage from day one</li>
  <li>Free on-site gym to get your sweat on</li>
  <li>Subsidized Cafeteria; including free Starbucks coffee/latte machine</li>
  <li>4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely</li>
  <li>Employee Referral program- we want great talent like you!</li>
  <li>Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!</li>
  <li>Additional Well Being Days for better work life-balance!</li>
 </ul>
 <br> The Senior Specialist CS, E-Store and Retention group Operation is responsible to coordinate and/or facilitate specific training programs to our CS , E-Store and Retention group Contact Centre &amp; Live Chat employees. The Senior Specialist for CS, E-Store and Retention Operation encompasses many areas including orientation sessions, performance management, sales, customer service, industry specific knowledge, management and leadership development. Knowledge base management. Agent performance management. Call quality assurance. Agent testing. Agent training curriculum development and maintenance. Agent email ID and system access management. Volume forecasting and capacity planning. Headcount management. KPI data reporting and analysis. The Senior Specialist for CS, E-Store and Retention Operation, will manage CAR, SL, ABN, FCR, NSR, NPS, CSS and sales metrics on an hourly basis. Liaise with other departments to gather information that may impact the CS and Estore, e.g. upcoming promotions
 <div></div>
 <div>
   Role and Responsibilities
 </div>
 <div></div>
 <div>
   Training (30%):
 </div>
 <ul>
  <li> Plan and co-ordinate product training at call center and chat for CS and Estore .</li>
  <li> Maintain a training log for each session showing number of hours, attendees, date and any other relevant information CS and Estore Contact Centre Operations &amp; Training.</li>
  <li> Execute new product launches and promotions for CS and Estore Contact Centre Operations &amp; Training.</li>
  <li> Reviewing, modifying and sharing training/consultation guides with the contact centers.</li>
  <li> Communicate with product sales managers to get the product/promotion training materials.</li>
  <li> Deep dive on call drivers and escalate the top management.</li>
  <li> Work collaboratively with the CS and estore Customer Experience Leader and Contact Centre Partners to assess employee skills and identify training needs or requirements.</li>
  <li> Develop training materials such as blueprints, lessons plans, storyboards, facilitator and participant guides, PowerPoint presentations, job-aids, assessments and other pertinent documents.</li>
 </ul>
 <div></div>
 <div>
   Quality Assurance (30%):
 </div>
 <ul>
  <li> CS, Estore and retention group calibration calls with all vendors.</li>
  <li> Weekly calibration calls evaluate and share feedback regarding each agent’s customer service delivery and call handling skills CS and Estore.</li>
  <li> Listen to poor QA calls based on the customer feedback to identify agent areas of opportunities and request coaching. Check agent coaching effectiveness by following up in subsequent listening sessions.</li>
  <li> Track intraday CSS/FCR/NPS performance and send results to SECA staff and vendors.</li>
  <li> Edit the QA calibrations form as required.</li>
  <li> Coordinate CS and estore training and dtree management for CS and estore training and content.</li>
 </ul>
 <div></div>
 <div>
   Operations (40%):
 </div>
 <ul>
  <li> Perform mystery call and chats for CS and estore operations.</li>
  <li> Monitor CS and Estore Estore KPIs CAR, SL, ABN.</li>
  <li> Monitor CS and Estore KPI CSS/FCR/NPS/NSR.</li>
  <li> Monitor CS and Estore agent performance management adherence/attendance/call transfers/AHT/hold, etc.</li>
  <li> Hosting ad hoc meetings with the vendors to discuss high priority initiatives.</li>
  <li> Assist to prepare monthly CS and estore forecast for call/chat center vendor sites and ensure we have coverage for holidays.</li>
  <li> Assist Producing a monthly CS and estore locked volume forecast for a the vendor(s) 90 days with a 45 day lead time.</li>
  <li> Analyzing CS and Estore historical call volume and producing a monthly locked forecast by line of business and language for the call center vendors; reducing cost by ensuring that the forecast is in-line with contractual obligations.</li>
 </ul>
 <div></div>
 <div>
   Skills and Qualifications
 </div>
 <div></div>
 <div>
   Education:
 </div>
 <ul>
  <li> Bachelor Degree in business preferred.</li>
 </ul>
 <div></div>
 <div>
   Knowledge:
 </div>
 <ul>
  <li> Ability to demonstrate excellent oral and written skills.</li>
  <li> Strong knowledge &amp; experience in evaluation and management of eCommerce related contact centre (chat, phone and email) KPIs.</li>
  <li> Experiences in training large and small groups related to product and promotion.</li>
  <li> Proficient in working with Excel, Word, PowerPoint.</li>
  <li> Experience in managing Training KPIs.</li>
  <li> Experience in eCommerce business analysis and market intelligence is an asset.</li>
  <li> Exceptional attention to detail and sense of urgency.</li>
  <li> Highly developed communication &amp; interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within and outside of the company.</li>
  <li> Self-motivated and able to work with limited supervision, and ability to meet all deadlines.</li>
  <li> Strong analytical, organizational and planning skills.</li>
  <li> Ability to develop great storylines for reports.</li>
 </ul>
 <div></div>
 <div>
   Experience:
 </div>
 <ul>
  <li> 3-5 Years Related Experience.</li>
 </ul>
 <div></div>
 <div>
   Samsung is an equal employment opportunity employer.
 </div>
 <div></div>
 <div>
   Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.
 </div>
 <div></div>
 <div>
   We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.
 </div>
 <div></div>
 <div>
   #LI-DJ1
 </div>
 <div>
   #LI-Onsite
 </div>
 <div>
   #indhigh
 </div>
</div>
<div></div>

Senior Specialist I, E-Store and Retention (18 Month Contract)

You need 3+ semesters in Electrical/Electronic Engineering, knowledge of digital circuit design, hardware debugging skills, and basic hardware architecture understanding. SI/PI experience is a plus. Be open to new technologies, a great problem solver, and a strong communicator.

You will support Automotive HW development, assist customers with groundbreaking technologies, create documentation, and develop Hardware prototypes for Samsung.

Engineering

Munich

<p><span style="background-color: rgb(255, 255, 255); color: rgb(73, 73, 73);">This position will be responsible for technical Business Development and technical Ecosystem Enabling of Samsung Memory (DRAM, eMMC, UFS and SSD) for Automotive.</span><span style="background-color: transparent;">Role and Responsibilities</span></p><p><span style="background-color: transparent;">KEY ACCOUNTABILITIES</span></p><p><span style="color: rgb(73, 73, 73);">Technical Account Management of Emerging Customers:</span></p><ul><li>Conduct regular meetings</li><li>Develop business by finding new opportunities and initiate design-in</li><li>Answer technical questions</li><li>Support validation activities</li><li>Track project progress and milestones</li><li>Support troubleshooting</li><li>Manage Technical Contracts</li></ul><p>Enabling of Samsung Memory at Chipset makers:</p><ul><li>Conduct regular meetings</li><li>Support validation activities</li><li>Drive internal development to fulfil requirements</li></ul><p>Cooperation with Automotive OEMs:</p><ul><li>Identify and report future architecture trends</li><li>Define Memory needs for next generation</li></ul><p><span style="background-color: transparent;">Skills and Qualifications</span></p><p><span style="background-color: transparent;">LIAISONS AT SAMSUNG</span></p><ul><li>European Technical Marketing, Product Marketing, Application Engineering, Sales and Quality teams</li><li>Korean Technical Marketing, Product Planning and Quality teams</li></ul><p><span style="background-color: transparent;">QUALIFICATIONS REQUIRED</span></p><ul><li>University degree or equivalent in electronics, physics or related areas</li></ul><p><span style="background-color: transparent;">EXPERIENCE</span></p><ul><li>At least 2 years of technical experience in semiconductor (e.g. IC design or application engineering). Experience in Memory is a strong plus.</li></ul><p><span style="background-color: transparent;">SKILLS &amp; ATTRIBUTES</span></p><ul><li>Strong customer orientation</li><li>Very good communication skills and ability to negotiate at all levels</li><li>Persuasive and professional presentation skills</li><li>Very good knowledge of semiconductor products and related applications</li><li>Self-starter with ability to work under minimum supervision</li><li>Ability to work in a multi-cultural environment</li><li>Assertive, determined, flexible and creative personality</li><li>Very good written and spoken English</li><li>Experience in Memory is a strong plus</li><li>Willingness to travel (10~20% of the time)</li></ul>

This position will be responsible for technical Business Development and technical Ecosystem Enabling of Samsung Memory (DRAM, eMMC, UFS and SSD) for Automotive.Role and ResponsibilitiesKEY ACCOUNTABILITIESTechnical Account Management of Emerging Customers:Conduct regular meetingsDevelop business by finding new opportunities and initiate design-inAnswer technical questionsSupport validation activitiesTrack project progress and milestonesSupport troubleshootingManage Technical ContractsEnabling of Samsung Memory at Chipset makers:Conduct regular meetingsSupport validation activitiesDrive internal development to fulfil requirementsCooperation with Automotive OEMs:Identify and report future architecture trendsDefine Memory needs for next generationSkills and QualificationsLIAISONS AT SAMSUNGEuropean Technical Marketing, Product Marketing, Application Engineering, Sales and Quality teamsKorean Technical Marketing, Product Planning and Quality teamsQUALIFICATIONS REQUIREDUniversity degree or equivalent in electronics, physics or related areasEXPERIENCEAt least 2 years of technical experience in semiconductor (e.g. IC design or application engineering). Experience in Memory is a strong plus.SKILLS & ATTRIBUTESStrong customer orientationVery good communication skills and ability to negotiate at all levelsPersuasive and professional presentation skillsVery good knowledge of semiconductor products and related applicationsSelf-starter with ability to work under minimum supervisionAbility to work in a multi-cultural environmentAssertive, determined, flexible and creative personalityVery good written and spoken EnglishExperience in Memory is a strong plusWillingness to travel (10~20% of the time)

Technical Account Manager for Automotive Memory - Samsung

Technical Account Manager for Automotive Memory

You are a Computer Science student in Munich with 3 semesters completed, proficient in C/C++/Python/Java. You have an interest in embedded systems, Linux, and software architecture. Strong problem-solving skills and ability to work independently. Prior experience with OpenGL ES/Vulkan, Qt, Linux kernel, or Android AOSP is a plus.

You will assist in deploying, supporting, coding, debugging, documenting, and prototyping software systems for Samsung's automotive products.

<p><span style="background-color: rgb(255, 255, 255); color: rgb(73, 73, 73);">As a Working Student for Automotive Software Systems, you will play a role in troubleshooting, debugging, and navigating complex software systems.</span></p><p><span style="background-color: rgb(255, 255, 255); color: rgb(73, 73, 73);">The ideal candidate is a skilled student with a software engineering background and interest in software development, problem-solving, and automotive systems.</span></p><p><span style="background-color: rgb(255, 255, 255); color: rgb(73, 73, 73);">System LSI is a division within Samsung Semiconductors Europe dedicated to enhancing cars with cutting-edge infotainment systems and sensors to ensure safe driving. You will support the SoC FAE team that is responsible for customer technical support of ongoing projects.</span><span style="background-color: transparent;">Role and Responsibilities</span></p><ul><li>[Support]: Assist in deploying software and provide ongoing support. Address and resolve issues reported by end-users in a timely manner. Diagnose and resolve technical issues related to software and hardware components.</li><li>[Coding and Debugging]: The ideal candidate knows how to navigate complex software systems and work in un-familiar software. Identify and resolve software defects and issues through debugging and troubleshooting. Know how to analyze complex debug reports and define strategies to analyze interactions between different systems and hardware. Create tools and applications to analyze and assist with the troubleshooting of different sub-systems.</li><li>[Documentation]: Create and maintain comprehensive documentation for software systems and application to be used by costumers to get familiar with Samsung technology. It includes designing documents, user manuals, and release notes that will be used by costumers and internally.</li><li>[Prototyping]: Develop software prototypes quickly to validate and demonstrate concepts, and features of Samsung products. You will help to create functional and interactive prototypes and document them.</li></ul><p><span style="background-color: transparent;">Skills and Qualifications:</span></p><ul><li>You have successfully completed at least 3 semesters of study and currently enrolled in full-time studies of&nbsp;Computer Science, Information Technology, Software Engineering or similar in Munich</li><li>You have first experience and interest in software development, with proficiency in languages such as C, C++, Python, Java or others</li><li>Understanding of basic concepts of computer architecture in a multi-core multi-threaded system</li><li>Comfortable exploring new technologies and tools to enhance your skills and improve your work</li><li>Excellent problem-solving and analytical skills</li><li><span style="color: rgb(73, 73, 73);">Effective communication and collaboration abilities</span></li><li><span style="color: rgb(73, 73, 73);">Interest in software architecture for embedded systems</span></li><li><span style="color: rgb(73, 73, 73);">Knowledge/Interest of Linux systems as a user and as a developer</span></li><li><span style="color: rgb(73, 73, 73);">Ability to work independently</span></li><li><span style="color: rgb(73, 73, 73);">Fluent in English (both spoken and written)</span></li><li><span style="color: rgb(73, 73, 73);">A plus would be to have experience with OpenGL ES / Vulkan</span></li><li><span style="color: rgb(73, 73, 73);">A plus would be to have experience with Qt or any other GUI framework</span></li><li><span style="color: rgb(73, 73, 73);">A plus would be to have experience with Linux kernel</span></li><li><span style="color: rgb(73, 73, 73);">A plus would be to have experience with Android Open Source Project</span></li></ul>

As a Working Student for Automotive Software Systems, you will play a role in troubleshooting, debugging, and navigating complex software systems.The ideal candidate is a skilled student with a software engineering background and interest in software development, problem-solving, and automotive systems.System LSI is a division within Samsung Semiconductors Europe dedicated to enhancing cars with cutting-edge infotainment systems and sensors to ensure safe driving. You will support the SoC FAE team that is responsible for customer technical support of ongoing projects.Role and Responsibilities[Support]: Assist in deploying software and provide ongoing support. Address and resolve issues reported by end-users in a timely manner. Diagnose and resolve technical issues related to software and hardware components.[Coding and Debugging]: The ideal candidate knows how to navigate complex software systems and work in un-familiar software. Identify and resolve software defects and issues through debugging and troubleshooting. Know how to analyze complex debug reports and define strategies to analyze interactions between different systems and hardware. Create tools and applications to analyze and assist with the troubleshooting of different sub-systems.[Documentation]: Create and maintain comprehensive documentation for software systems and application to be used by costumers to get familiar with Samsung technology. It includes designing documents, user manuals, and release notes that will be used by costumers and internally.[Prototyping]: Develop software prototypes quickly to validate and demonstrate concepts, and features of Samsung products. You will help to create functional and interactive prototypes and document them.Skills and Qualifications:You have successfully completed at least 3 semesters of study and currently enrolled in full-time studies of Computer Science, Information Technology, Software Engineering or similar in MunichYou have first experience and interest in software development, with proficiency in languages such as C, C++, Python, Java or othersUnderstanding of basic concepts of computer architecture in a multi-core multi-threaded systemComfortable exploring new technologies and tools to enhance your skills and improve your workExcellent problem-solving and analytical skillsEffective communication and collaboration abilitiesInterest in software architecture for embedded systemsKnowledge/Interest of Linux systems as a user and as a developerAbility to work independentlyFluent in English (both spoken and written)A plus would be to have experience with OpenGL ES / VulkanA plus would be to have experience with Qt or any other GUI frameworkA plus would be to have experience with Linux kernelA plus would be to have experience with Android Open Source Project