Mission & purpose
SITA operates in the aviation industry, providing IT and communication solutions for airports, airlines, and air transport companies. Their services include airport management systems, passenger processing solutions, baggage handling systems, and air traffic management solutions. SITA's ultimate goal is to enhance the efficiency, safety, and overall passenger experience in air travel through innovative technology solutions. Their purpose revolves around facilitating seamless communication and data sharing within the aviation industry, enabling airports and airlines to optimise their operations, improve customer service, and ensure a smooth travel experience for passengers. SITA aims to be a trusted partner in the aviation sector, driving digital transformation and technological advancements to shape the future of air travel.