Large

Sofitel Hotels & Resorts is a global ambassador of modern French luxury, where passionate travelers can indulge in chic experiences that artfully blend the essence of each destination with the brand’s French art-de-vivre spirit. Part of ALL - the Accor Live Limitless lifestyle loyalty program and with more than 120 addresses worldwide, Sofitel promises heartfelt service and luxurious settings that are modern and sophisticated; places where each and every traveler can feel like a special guest and find joie-de-vivre in daily life, the French way.

The luxury brand also includes Sofitel Legend, with its five heritage addresses, where the best of past and present converge to create ultimate luxury experiences that are both timeless and elegant. Stunning architecture and culturally-rich experiences.

Travel & Leisure

Sofitel

You need a warm personality, previous housekeeping experience, strong organizational skills, and the ability to anticipate guest needs while being professional and welcoming.

You will clean assigned guestrooms to standard, enhance guest experiences with personalized touches, and safeguard guests' privacy and belongings while delivering exceptional service.

Hospitality & Retail

Facilities Management

Mumbai

<div>
 Company Description
 "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description
 Housekeeping Ambassador
 You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
 What’s in it for you:
 <ul>
 <li>Employee benefit card offering discounted rates in Accor worldwide</li>
 <li>Learning programs through our Academies</li>
 <li>Opportunity to develop your talent and grow within your property and across the world!</li>
 <li>Ability to make a difference through our Corporate Social Responsibility</li>
 </ul>
 What you will be doing:
 <ul>
 <li>Clean all assigned guestrooms to standard</li>
 <li>Take initiative to add a personalized experience for the guest</li>
 <li>Take ownership of guests’ privacy and belongings, while ensuring exceptional service</li>
 </ul> Qualifications
 Your experience and skills include : 
 
 <ul>
 <li>Warm and caring personality; previous housekeeping experience is an asset</li>
 <li>Ability to anticipate and focus attention on guest needs, being professional and welcoming</li>
 <li>Excellent organizational skills and time management</li>
 </ul> Additional Information
 Your team and working environment: Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>


 Company Description
  "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description
  Housekeeping Ambassador
  You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
  What’s in it for you:
 
  Employee benefit card offering discounted rates in Accor worldwide
  Learning programs through our Academies
  Opportunity to develop your talent and grow within your property and across the world!
  Ability to make a difference through our Corporate Social Responsibility
 
   What you will be doing:
 
  Clean all assigned guestrooms to standard
  Take initiative to add a personalized experience for the guest
  Take ownership of guests’ privacy and belongings, while ensuring exceptional service
   Qualifications
  Your experience and skills include :
 
 
  Warm and caring personality; previous housekeeping experience is an asset
  Ability to anticipate and focus attention on guest needs, being professional and welcoming
  Excellent organizational skills and time management
   Additional Information
  Your team and working environment:  Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Housekeeping Ambassador - Sofitel

SOFITEL

Housekeeping Ambassador

You should have hotel experience, enjoy sales and customer relations, be organized, detail-oriented, fluent in French and English, and possess excellent communication skills.

You will handle individual reservations, manage booking details, send pricing proposals, optimize room sales, and communicate with other departments to ensure smooth operations.

Customer Relations

Paris

<div>
 Description de l'entreprise
 Agent de réservations (H/F/X) Sofitel Paris Le Faubourg, 75008 Paris Rejoignez un groupe où vous pouvez être vous-même et que vous aimez. Notre communauté hôtelière vous aidera à réaliser votre véritable potentiel. Vous ferez partie d’une équipe où tout membre est reconnu à sa juste valeur. Vous serez encouragé à prendre des initiatives pour améliorer nos services et créer des expériences personnalisées pour notre clientèle. Montrez à nos clients qu’ils sont importants, nous ferons de même avec vous. Notre offre Au cœur de la capitale et du quartier du Faubourg Saint-Honoré, le Sofitel Paris le Faubourg incarne le Paris de la mode, de la haute couture et l’art de vivre à la française. Bénéficiant d'un emplacement idéal entre la Place de la Concorde et la Madeleine, rejoignez un hôtel emblématique de la marque Sofitel. Véritable établissement à taille humaine, intégrez une équipe dynamique, passionnée par l'excellence et avec pour motivation permanente le développement personnel de nos Ambassadeurs et la satisfaction de nos clients. Description du poste
 Une carrière qui laisse votre passion s’exprimer Au sein de l’équipe réservations, vous serez le garant du futur déroulement du séjour des clients dans l'hôtel. Vous devez assurer pour chaque client, un service et une expérience uniques, personnalisés et chaleureux. Vous serez en charge des missions suivantes :
 <ul>
 <li>Prise de réservations individuelles dans le respect des standards de la marque,</li>
 <li>Saisie de réservations individuelles et le suivi des dossiers,</li>
 <li>Envoi des propositions tarifaires en fonction de la politique de l’hôtel,</li>
 <li>Optimisation des ventes des chambres dans le respect de la politique commerciale de la marque et de l'hôtel,</li>
 <li>Communication et coopération avec les autres services.</li>
 </ul> Qualifications
 Votre contribution
 <ul>
 <li>Vous disposez d'une expérience en hôtellerie.</li>
 <li>Vous aimez la vente et la relation client.</li>
 <li>Vous êtes organisé(e) et avez le sens des priorités.</li>
 <li>Ouvert(e) d'esprit, vous avez le souci du détail et la passion de l'excellence.</li>
 <li>Vous maitrisez le français et l'anglais couramment, à l'écrit comme à l'oral, et avez une excellente élocution.</li>
 </ul> Informations supplémentaires
 Epanouissez-vous au sein de notre communauté Sofitel Paris Le Faubourg :
 <ul>
 <li>En devenant un Heartist, vous bénéficiez notamment du programme ALL Heartists qui vous donnera accès à de nombreux avantages et expériences mémorables tout au long de l’année, grâce à des tarifs préférentiels dans nos hôtels et auprès de nos partenaires (voyages, gastronomie, bien-être, shopping, etc.)</li>
 <li>Plusieurs événements internes (table ouverte des ambassadeurs, fête du personnel, gouter trimestriel, journée bien-être...)</li>
 <li>Remboursement à 100 % de l'abonnement Navigo</li>
 <li>Prime de 13ème mois après 6 mois d'ancienneté.</li>
 <li>Prime d'intéressement après 3 mois d'ancienneté</li>
 <li>Mutuelle prise en charge à 60 % par l’employeur</li>
 <li>Indemnité nourriture</li>
 <li>Forfait mobilité durable</li>
 <li>Accès à de nombreuses formations</li>
 <li>Un service lingerie interne pour vos uniformes</li>
 <li>37h/semaine sur 4 jours travaillés / 3 jours de repos</li>
 </ul>
 Laissez votre passion s’exprimer et postulez maintenant
 Tous nos postes sont ouverts aux personnes en situation de handicap.
</div>


 Description de l'entreprise
  Agent de réservations (H/F/X) Sofitel Paris Le Faubourg, 75008 Paris  Rejoignez un groupe où vous pouvez être vous-même et que vous aimez. Notre communauté hôtelière vous aidera à réaliser votre véritable potentiel. Vous ferez partie d’une équipe où tout membre est reconnu à sa juste valeur. Vous serez encouragé à prendre des initiatives pour améliorer nos services et créer des expériences personnalisées pour notre clientèle. Montrez à nos clients qu’ils sont importants, nous ferons de même avec vous.  Notre offre  Au cœur de la capitale et du quartier du Faubourg Saint-Honoré, le Sofitel Paris le Faubourg incarne le Paris de la mode, de la haute couture et l’art de vivre à la française. Bénéficiant d'un emplacement idéal entre la Place de la Concorde et la Madeleine, rejoignez un hôtel emblématique de la marque Sofitel. Véritable établissement à taille humaine, intégrez une équipe dynamique, passionnée par l'excellence et avec pour motivation permanente le développement personnel de nos Ambassadeurs et la satisfaction de nos clients. Description du poste
  Une carrière qui laisse votre passion s’exprimer  Au sein de l’équipe réservations, vous serez le garant du futur déroulement du séjour des clients dans l'hôtel. Vous devez assurer pour chaque client, un service et une expérience uniques, personnalisés et chaleureux.  Vous serez en charge des missions suivantes :
 
  Prise de réservations individuelles dans le respect des standards de la marque,
  Saisie de réservations individuelles et le suivi des dossiers,
  Envoi des propositions tarifaires en fonction de la politique de l’hôtel,
  Optimisation des ventes des chambres dans le respect de la politique commerciale de la marque et de l'hôtel,
  Communication et coopération avec les autres services.
   Qualifications
  Votre contribution
 
  Vous disposez d'une expérience en hôtellerie.
  Vous aimez la vente et la relation client.
  Vous êtes organisé(e) et avez le sens des priorités.
  Ouvert(e) d'esprit, vous avez le souci du détail et la passion de l'excellence.
  Vous maitrisez le français et l'anglais couramment, à l'écrit comme à l'oral, et avez une excellente élocution.
   Informations supplémentaires
  Epanouissez-vous au sein de notre communauté Sofitel Paris Le Faubourg :
 
  En devenant un Heartist, vous bénéficiez notamment du programme ALL Heartists qui vous donnera accès à de nombreux avantages et expériences mémorables tout au long de l’année, grâce à des tarifs préférentiels dans nos hôtels et auprès de nos partenaires (voyages, gastronomie, bien-être, shopping, etc.)
  Plusieurs événements internes (table ouverte des ambassadeurs, fête du personnel, gouter trimestriel, journée bien-être...)
  Remboursement à 100 % de l'abonnement Navigo
  Prime de 13ème mois après 6 mois d'ancienneté.
  Prime d'intéressement après 3 mois d'ancienneté
  Mutuelle prise en charge à 60 % par l’employeur
  Indemnité nourriture
  Forfait mobilité durable
  Accès à de nombreuses formations
  Un service lingerie interne pour vos uniformes
  37h/semaine sur 4 jours travaillés / 3 jours de repos
 
  Laissez votre passion s’exprimer et postulez maintenant
  Tous nos postes sont ouverts aux personnes en situation de handicap.


Agent de réservation (H/F/X) - Sofitel

Agent de réservation (H/F/X)

You need 3-4 years UAE PRO experience, a valid UAE driving license, strong English and Arabic skills, computer literacy, and excellent communication and organizational abilities.

You will manage visas and permits, track expirations, liaise with departments, ensure compliance with laws, handle employee formalities, and assist with government matters.

People, HR & Administration

Dubai

<div>
 Company Description
 "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description 
 <ul>
 <li>Process &amp; completion of employment visas, residence visas and all Heartists’ transactions related to immigration.</li>
 <li>Monitor the renewal of permits and licenses including hotel trade license, liquor trading license, chamber of commerce certificates of registration, civil defense certificate for the hotel, etc.</li>
 <li>Ensure that all relevant documents are submitted periodically to the immigration / absconding employees whenever required</li>
 <li>Liaise with the Hotel Nurse to ensure that Heartist who have direct contact with guests must have their Occupational Health Card.</li>
 <li>Monitor the visa, UAE ID, passport, occupational health card expiration of all the employees.</li>
 <li>Process entertainers permit as requested from F&amp;B, Events departments and tenants on our account on DTCM online system.</li>
 <li>Process the shisha licenses renewal via the Dubai municipality online system.</li>
 <li>Update the tracking lists such as passport &amp; visa expiry date, licenses expiry date, etc.</li>
 <li>Make sure that all Heartists collect their EID once received from Emirates post office.</li>
 <li>Obtain monthly reports from the immigration website to maintain all records.</li>
 <li>Ensure that you maintain total confidentiality at all the time.</li>
 <li>Liaise and work closely with the Talent &amp; Culture Coordinator to ensure that forms and formats for all transactions are correct and as per standard.</li>
 <li>Be up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Talent &amp; Culture Department advised of such changes.</li>
 <li>Complete departure and exit formalities to the airport for Heartists after cancellation of visas.</li>
 <li>Obtain quarterly sponsorship reports from the immigration office and tally sponsorships and re-submit to immigration office with relevant support documents.</li>
 <li>Inform with official communication from the Government whenever there is a dry day or public holiday announcement.</li>
 <li>Submit all receipts and expense claims to Finance Department on timely basis.</li>
 <li>Participate in the filing process for each Heartist by adding all government documents and expenses form in personal file.</li>
 <li>Accompany employees to the airport at the end of their contract to ensure visa cancellation.</li>
 <li>Submit relevant documents periodically to the immigration office with regard to absconding.</li>
 <li>Assists with all Government matters where necessary.</li>
 </ul> Qualifications 
 <ul>
 <li>Experience: Minimum of 3-4 years of UAE experience as a PRO, with a strong understanding of UAE labor laws, visa regulations, and government procedures.</li>
 <li>Driving License: Valid UAE driving license is required.</li>
 <li>Skills: Strong communication, organizational, and problem-solving skills. Ability to handle confidential information with integrity.</li>
 <li>Good working knowledge of computers</li>
 <li>Excellent English &amp; Arabic communication skills; additional languages are a plus</li>
 </ul> Additional Information
 Sofitel Dubai Downtown
 The French elegance in the heart of the iconic Downtown Dubai.
 Apart from the immediate proximity to The Dubai Mall and Burj Khalifa, the hotel is a few minutes away from Coca-Cola Arena, Dubai Opera, and City Walk.
 https://www.sofitel-dubai-downtown.com/
</div>


 Company Description
  "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description
 
  Process & completion of employment visas, residence visas and all Heartists’ transactions related to immigration.
  Monitor the renewal of permits and licenses including hotel trade license, liquor trading license, chamber of commerce certificates of registration, civil defense certificate for the hotel, etc.
  Ensure that all relevant documents are submitted periodically to the immigration / absconding employees whenever required
  Liaise with the Hotel Nurse to ensure that Heartist who have direct contact with guests must have their Occupational Health Card.
  Monitor the visa, UAE ID, passport, occupational health card expiration of all the employees.
  Process entertainers permit as requested from F&B, Events departments and tenants on our account on DTCM online system.
  Process the shisha licenses renewal via the Dubai municipality online system.
  Update the tracking lists such as passport & visa expiry date, licenses expiry date, etc.
  Make sure that all Heartists collect their EID once received from Emirates post office.
  Obtain monthly reports from the immigration website to maintain all records.
  Ensure that you maintain total confidentiality at all the time.
  Liaise and work closely with the Talent & Culture Coordinator to ensure that forms and formats for all transactions are correct and as per standard.
  Be up to date with regard to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Talent & Culture Department advised of such changes.
  Complete departure and exit formalities to the airport for Heartists after cancellation of visas.
  Obtain quarterly sponsorship reports from the immigration office and tally sponsorships and re-submit to immigration office with relevant support documents.
  Inform with official communication from the Government whenever there is a dry day or public holiday announcement.
  Submit all receipts and expense claims to Finance Department on timely basis.
  Participate in the filing process for each Heartist by adding all government documents and expenses form in personal file.
  Accompany employees to the airport at the end of their contract to ensure visa cancellation.
  Submit relevant documents periodically to the immigration office with regard to absconding.
  Assists with all Government matters where necessary.
   Qualifications
 
  Experience: Minimum of 3-4 years of UAE experience as a PRO, with a strong understanding of UAE labor laws, visa regulations, and government procedures.
  Driving License: Valid UAE driving license is required.
  Skills: Strong communication, organizational, and problem-solving skills. Ability to handle confidential information with integrity.
  Good working knowledge of computers
  Excellent English & Arabic communication skills; additional languages are a plus
   Additional Information
  Sofitel Dubai Downtown
 The French elegance in the heart of the iconic Downtown Dubai.
 Apart from the immediate proximity to The Dubai Mall and Burj Khalifa, the hotel is a few minutes away from Coca-Cola Arena, Dubai Opera, and City Walk.
 https://www.sofitel-dubai-downtown.com/


PRO - Sofitel

You should have sales experience in leisure GCC & UAE Government, be fluent in English and Arabic (French is a plus), possess excellent communication skills, and demonstrate reliability and problem-solving abilities.

You will drive sales through client relationships, follow up on leads swiftly, adapt services to meet client needs, and ensure clear communication with internal departments for superior service.

Sales & Business Development

<div>
 Company Description
 "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description 
 <ul>
 <li>Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, written communication.</li>
 <li>Maintain close business relationships with existing clients through key sales activities.</li>
 <li>Cultivate and develop new business relationships through key sales activities.</li>
 <li>Closely follows up on all business leads within a 24 hour response timeline to clients.</li>
 <li>Adapts to client's needs by tailor fitting hotel services to fit client's requests.</li>
 <li>Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.</li>
 <li>Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.</li>
 </ul> Qualifications 
 <ul>
 <li>Relevant sales experience of leisure GCC &amp; UAE Government</li>
 <li>Languages: Fluent in English and Arabic , French is an added advantage</li>
 <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
 <li>Highly responsible &amp; reliable</li>
 <li>Excellent communication skills, both written and verbal required</li>
 <li>Strong interpersonal and problem solving abilities</li>
 </ul>
</div>


 Company Description
  "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description
 
  Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, written communication.
  Maintain close business relationships with existing clients through key sales activities.
  Cultivate and develop new business relationships through key sales activities.
  Closely follows up on all business leads within a 24 hour response timeline to clients.
  Adapts to client's needs by tailor fitting hotel services to fit client's requests.
  Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
  Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.
   Qualifications
 
  Relevant sales experience of leisure GCC & UAE Government
  Languages: Fluent in English and Arabic , French is an added advantage
  Ability to focus attention on guest needs, remaining calm and courteous at all times
  Highly responsible & reliable
  Excellent communication skills, both written and verbal required
  Strong interpersonal and problem solving abilities
 


Sales Manager - GCC - Sofitel

Sales Manager - GCC

You need security experience, First Aid/CPR certification, strong communication skills, teamwork ability, guest focus, reliability, and willingness to work flexible shifts.

You will patrol, manage trespassers, conduct checks, monitor CCTV, respond to emergencies, assist guests and staff, maintain logs, ensure compliance, and collaborate with departments.

<div>
 Company Description
 Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.
 Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
 With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence. Job Description 
 <ul>
 <li>Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues</li>
 <li>Regularly patrol all areas and buildings.</li>
 <li>Manage presence of trespassers and unauthorized persons found on property.</li>
 <li>Conduct security and baggage checks as required.</li>
 <li>Monitor CCTV cameras and take all necessary actions to secure guests, colleagues.</li>
 <li>Monitor and report any vehicle infractions occurring on the property including parking, speeding, dangerous driving, etc.</li>
 <li>Promptly respond to any activated fire prevention devices, investigate causes and report findings.</li>
 <li>Respond to guest and staff concerns, including first aid and casualty care in a prompt, caring and helpful manner.</li>
 <li>Develop and maintain close and effective working relationships with all supporting departments.</li>
 <li>Complete daily log of shift activities and provide appropriate sections to departments within the hotel for follow-up.</li>
 <li>Follow and ensure compliance with all corporate, hotel and departmental policies and procedures.</li>
 <li>Participate in hotel committees.</li>
 <li>Perform any other duties, tasks, and assignments within your department as required</li>
 </ul> Qualifications 
 <ul>
 <li>Previous Security / Safety experience required in a similar capacity in a luxury hotel environment is preferred</li>
 <li>Current First Aid and CPR certification is required, current Advanced First Aid certification is preferred</li>
 <li>Completion of Fire safety/fire fighter training is an asset</li>
 <li>Strong written and verbal communication, interpersonal and conflict resolution skills are required</li>
 <li>Proven ability to work cohesively as part of a team in a multi-culturally diverse environment</li>
 <li>Proven ability to focus attention on guest needs, remaining calm and courteous at all times</li>
 <li>Strong work ethic, highly responsible, reliable and the ability to work rotating shifts (both day and night), split shifts, extended hours including evenings, weekends and public holidays is required</li>
 </ul>
</div>


 Company Description
  Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.
 Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
 With magnifique touches of French elegance interlaced throughout the hotel, we invite you to ‘Live the French way’ and indulge in excellence. Job Description
 
  Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues
  Regularly patrol all areas and buildings.
  Manage presence of trespassers and unauthorized persons found on property.
  Conduct security and baggage checks as required.
  Monitor CCTV cameras and take all necessary actions to secure guests, colleagues.
  Monitor and report any vehicle infractions occurring on the property including parking, speeding, dangerous driving, etc.
  Promptly respond to any activated fire prevention devices, investigate causes and report findings.
  Respond to guest and staff concerns, including first aid and casualty care in a prompt, caring and helpful manner.
  Develop and maintain close and effective working relationships with all supporting departments.
  Complete daily log of shift activities and provide appropriate sections to departments within the hotel for follow-up.
  Follow and ensure compliance with all corporate, hotel and departmental policies and procedures.
  Participate in hotel committees.
  Perform any other duties, tasks, and assignments within your department as required
   Qualifications
 
  Previous Security / Safety experience required in a similar capacity in a luxury hotel environment is preferred
  Current First Aid and CPR certification is required, current Advanced First Aid certification is preferred
  Completion of Fire safety/fire fighter training is an asset
  Strong written and verbal communication, interpersonal and conflict resolution skills are required
  Proven ability to work cohesively as part of a team in a multi-culturally diverse environment
  Proven ability to focus attention on guest needs, remaining calm and courteous at all times
  Strong work ethic, highly responsible, reliable and the ability to work rotating shifts (both day and night), split shifts, extended hours including evenings, weekends and public holidays is required
 


Sofitel

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