Critical Illness Cover

Pension Plan

Flexible Working

Employee Discount

Large

Soho House is a company that operates private members' clubs, hotels, and restaurants in various cities around the world. They provide exclusive spaces and services for individuals in creative industries, offering a blend of social, work, and leisure environments. Soho House's ultimate goal is to create inviting and inspiring spaces where like-minded individuals can connect, collaborate, and unwind. Their purpose revolves around fostering a community of creatives, entrepreneurs, and professionals, providing them with a supportive network and a vibrant setting to socialise, work, and relax. Through their distinctive venues and services, Soho House aims to facilitate collaboration, nurture creativity, and enhance the well-being of their members.

Travel & Leisure

Soho House & Co

Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact.

You need 3+ years in a similar role, experience with Resy and MICROS, strong communication skills, problem-solving abilities, and flexibility to work nights/weekends. Must be detail-oriented and active.

You will welcome guests, manage phone inquiries, create reservations, assist with service standards, build relationships, and maintain menus and gift cards while ensuring a positive atmosphere.

Customer Relations

Hospitality & Retail

Miami

The role… At Mandolin Aegean Bistro a Host/Receptionist is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host/Receptionist, you are responsible for greeting guests, answering all incoming calls, and creating reservations for F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Mandolin Aegean Bistro. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival. Main Duties * Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail * Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution * Punctuating all calls and interactions with friendliness, accuracy, and discretion * Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager * Add all to-go order on Micros and hand to delivery drivers as necessary * Maintain menus and all things printed * Manager Gift Cards and walk-in take out orders Required Skills/Qualifications * Minimum of 3+ years' experience in a similar role. * Must have Resy and MICROS experience * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast paced movements occasionally required to go from one part of the club to others. * Must be able to understand and communicate clearly with guests, members, and coworkers. * Must be able to reach and handle the computer, keyboard, and desktop items. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Mandolin Aegean Bistro offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

The role…At Mandolin Aegean Bistro a Host/Receptionist is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host/Receptionist, you are responsible for greeting guests, answering all incoming calls, and creating reservations for F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency.A successful Host, you may be responsible for training other reception team members on process and service standards set at Mandolin Aegean Bistro. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival.Main Duties * Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail * Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution * Punctuating all calls and interactions with friendliness, accuracy, and discretion * Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager * Add all to-go order on Micros and hand to delivery drivers as necessary * Maintain menus and all things printed * Manager Gift Cards and walk-in take out orders      Required Skills/Qualifications * Minimum of 3+ years' experience in a similar role. * Must have Resy and MICROS experience * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday's (as needed)      Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast paced movements occasionally required to go from one part of the club to others. * Must be able to understand and communicate clearly with guests, members, and coworkers. * Must be able to reach and handle the computer, keyboard, and desktop items. * Occasionally kneel, bend, crouch and climb as required.      Why work with us...Mandolin Aegean Bistro offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Host - Soho House & Co

&lt;strong&gt;The role…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Mandolin Aegean Bistro a &lt;strong&gt;Host/Receptionist &lt;/strong&gt;is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host/Receptionist, you are responsible for greeting guests, answering all incoming calls, and creating reservations for F&amp;amp;B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency.&lt;br&gt;&lt;br&gt;A successful Host, you may be responsible for training other reception team members on process and service standards set at Mandolin Aegean Bistro. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation's arrival.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Main Duties&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner&lt;/li&gt;&lt;li&gt;Answer high-volume phone lines and confidently answer standard Q&amp;amp;A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail&lt;/li&gt;&lt;li&gt;Create reservations for club/restaurants and assist F&amp;amp;B Managers on the floor with service standards and service execution&lt;/li&gt;&lt;li&gt;Punctuating all calls and interactions with friendliness, accuracy, and discretion&lt;/li&gt;&lt;li&gt;Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly&lt;/li&gt;&lt;li&gt;Build relationships with members and guests and communicate and red flags and positive feedback to management to assess&lt;/li&gt;&lt;li&gt;Influence a fun and positive atmosphere by being approachable and professional&lt;/li&gt;&lt;li&gt;Performs other duties as assigned by supervisor/manager&lt;/li&gt;&lt;li&gt;Add all to-go order on Micros and hand to delivery drivers as necessary&lt;/li&gt;&lt;li&gt;Maintain menus and all things printed&lt;/li&gt;&lt;li&gt;Manager Gift Cards and walk-in take out orders&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Required Skills/Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Minimum of 3+ years' experience in a similar role.&lt;/li&gt;&lt;li&gt;Must have Resy and MICROS experience&lt;/li&gt;&lt;li&gt;Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.&lt;/li&gt;&lt;li&gt;Problem solving skills and bring conflict resolution to any anticipated or current matter&lt;/li&gt;&lt;li&gt;Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment&lt;/li&gt;&lt;li&gt;Strong communication skills and ability to understand and follow written and verbal instructions&lt;/li&gt;&lt;li&gt;Flexible schedule and ability to work nights, weekends and holiday's (as needed)&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Physical Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Must be able to seize, grasp, turn and hold objects with hands.&lt;/li&gt;&lt;li&gt;Must be able to work on your feet for at least 8-10 hours.&lt;/li&gt;&lt;li&gt;Fast paced movements occasionally required to go from one part of the club to others.&lt;/li&gt;&lt;li&gt;Must be able to understand and communicate clearly with guests, members, and coworkers.&lt;/li&gt;&lt;li&gt;Must be able to reach and handle the computer, keyboard, and desktop items.&lt;/li&gt;&lt;li&gt;Occasionally kneel, bend, crouch and climb as required.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Why work with us...&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Mandolin Aegean Bistro offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;&lt;strong&gt;Health Care + 401K: &lt;/strong&gt;Full time employees are eligible for full benefits; Medical, Dental &amp;amp; Vision as well as Retirement fund with a 2% match&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Paid Time Off: &lt;/strong&gt;Full- Time Employees have sick day's + vacation days&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Career Development: &lt;/strong&gt;Soho House can progress your career domestically or internationally as well as managerially or technically&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Soho Impact: &lt;/strong&gt;Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Learning &amp;amp; Development: &lt;/strong&gt;An extensive range of internally and externally run courses are available for all employees.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Cookhouse &amp;amp; House Tonic: &lt;/strong&gt;Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Team Events: &lt;/strong&gt;From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.&lt;/li&gt;&lt;li&gt;&lt;strong&gt;Team Meal: &lt;/strong&gt;Whilst on duty in our Houses &amp;amp; Restaurants you will be provided with a substantial meal free of charge.&lt;/li&gt;&lt;/ul&gt;

Soho House &amp; Co

Host

You must have 1+ years in a customer service role, be detail-oriented, communicate well, multi-task, and handle physical tasks like lifting 30 lbs. Flexibility for nights and weekends is essential.

You will manage financial inquiries, greet guests, perform concierge duties, handle emails, communicate updates, discuss amenities and room options, and collaborate with team members for seamless service.

Facilities Management

Los Angeles

<div>
 The role…
 At Soho House the Front Desk, Overnight Agent assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Overnight Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&amp;B options and other amenities but not limited to gym, spa and shared workspace.
 A successful Front Desk Overnight Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.
 Main Duties
 <ul>
 <li>Responsible for shift breakdown and financial / accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe</li>
 <li>Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House &amp; Co property</li>
 <li>Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.</li>
 <li>Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)</li>
 <li>Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily</li>
 <li>Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience</li>
 <li>Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler</li>
 <li>Team player with general phone etiquette and participate in Daily Shift briefings.</li>
 </ul>
 Required Skills/Qualifications
 <ul>
 <li>At least 1 year of similar role or customer service / facing role</li>
 <li>Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.</li>
 <li>Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera</li>
 <li>Problem solving skills and bring conflict resolution to any anticipated or current matter</li>
 <li>Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment</li>
 <li>Strong communication skills and ability to understand and follow written and verbal instructions</li>
 <li>Flexible schedule and ability to work nights, weekends and holiday's (as needed)</li>
 </ul>
 Physical Requirements
 <ul>
 <li>Must be able to seize, grasp, turn and hold objects with hands.</li>
 <li>Must be able to make periodical fast paced movements are required to go from one part of the property to others.</li>
 <li>Must be able to move, pull, push, carry or lift at least 30 pounds.</li>
 <li>Must be able to occasionally kneel, bend, crouch and climb is required.</li>
 <li>Must be able to perform physical activities such as lifting, cleaning, and stooping.</li>
 <li>Must be able to stand, walk, lift, and bend for long periods of time.</li>
 </ul>
 Why work with us...
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 <ul>
 <li>Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match</li>
 <li>Paid Time Off: Full- Time Employees have sick day's + vacation days</li>
 <li>Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically</li>
 <li>Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability</li>
 <li>Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.</li>
 <li>Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.</li>
 <li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
 <li>Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.</li>
 </ul>
</div>


 The role…
 At Soho House the Front Desk, Overnight Agent assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Overnight Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace.
 A successful Front Desk Overnight Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.
  Main Duties
 
  Responsible for shift breakdown and financial / accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe
  Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property
  Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.
  Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)
  Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily
  Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience
  Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler
  Team player with general phone etiquette and participate in Daily Shift briefings.
 
 Required Skills/Qualifications
 
  At least 1 year of similar role or customer service / facing role
  Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.
  Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera
  Problem solving skills and bring conflict resolution to any anticipated or current matter
  Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
  Strong communication skills and ability to understand and follow written and verbal instructions
  Flexible schedule and ability to work nights, weekends and holiday's (as needed)
 
 Physical Requirements
 
  Must be able to seize, grasp, turn and hold objects with hands.
  Must be able to make periodical fast paced movements are required to go from one part of the property to others.
  Must be able to move, pull, push, carry or lift at least 30 pounds.
  Must be able to occasionally kneel, bend, crouch and climb is required.
  Must be able to perform physical activities such as lifting, cleaning, and stooping.
  Must be able to stand, walk, lift, and bend for long periods of time.
 
 Why work with us...
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 
  Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  Paid Time Off: Full- Time Employees have sick day's + vacation days
  Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
  Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
  Learning & Development: An extensive range of internally and externally run courses are available for all employees.
  Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
  Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
 


Overnight Front Desk Agent - Soho House & Co

Soho House & Co.

Overnight Front Desk Agent

You should have relevant experience and qualifications, be a team player with strong communication skills, deliver excellent customer service, and be flexible to work weekends.

You will provide high-standard hair treatments, including cutting, trimming, and styling, while guiding clients through services and conducting consultations for desired hairstyles.

Creative Arts & Fashion

Amsterdam

<div>
 Freelance Barber – Cowshed Amsterdam
 We are seeking an experienced and outgoing Barber to join our team. In this role you will ensure that the client receives the highest standard of treatments such as hairdressing, cutting, trimming, shampooing and styling hair. You will also guide clients through our offerings and perform consultation to get the client's opinion on desired hairstyle.
 Freelance Barber - Benefits
 Soho House offers excellent compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 <ul>
 <li>Compettive salary</li>
 <li>Healthy team meals during your shift</li>
 </ul>
 What we are looking for
 <ul>
 <li>Previous experience in similar role and relevant qualifications</li>
 <li>Team player who communicates well with all colleagues</li>
 <li>Committed to delivering a high level of customer service</li>
 <li>Reliable, representative, positive and enthusiastic</li>
 <li>You are flexible to work on weekends</li>
 </ul>
</div>


 Freelance Barber – Cowshed Amsterdam
 We are seeking an experienced and outgoing Barber to join our team. In this role you will ensure that the client receives the highest standard of treatments such as hairdressing, cutting, trimming, shampooing and styling hair. You will also guide clients through our offerings and perform consultation to get the client's opinion on desired hairstyle.
  Freelance Barber - Benefits
 Soho House offers excellent compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 
  Compettive salary
  Healthy team meals during your shift
 
 What we are looking for
 
  Previous experience in similar role and relevant qualifications
  Team player who communicates well with all colleagues
  Committed to delivering a high level of customer service
  Reliable, representative, positive and enthusiastic
  You are flexible to work on weekends
 


Barber (Freelance) - Cowshed Amsterdam - Soho House & Co

Barber (Freelance) - Cowshed Amsterdam

You must have 3+ years in a similar role, strong communication skills, detail-oriented, able to work flexible hours, and capable of lifting 40 lbs and standing for 8 hours. Experience with phone lines preferred.

You will greet members and guests warmly, manage high call volumes, assist with reservations, maintain a clean area, solve guest concerns, and foster positive relationships in a professional manner.

People, HR & Administration

New York

<div>
 The role…
 At Soho House, the Club Reception is responsible for welcoming, directing or signing in all members and guests to the property. As Club Reception, you will wear many hats and oversee the diverse portfolio of your local properties; reception desk and handle basic computer duties, host in the Restaurant and Rooftop, as well as performing Guest List responsibilities.
 A successful and experienced Club Reception, may also be responsible for training other members of the reception team and may be responsible for Maitre'd duties. We hope that you're a people person with excellent professional phone etiquette and a flair for making members and guests feel welcome!
 Main Duties
 <ul>
 <li>Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner</li>
 <li>Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries</li>
 <li>Well-versed on standard Q&amp;A regarding menus, hours of operation and amenity availability/pricing</li>
 <li>Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet</li>
 <li>Perform Guest List duties on the floor level, club and/or Rooftop (if applicable)</li>
 <li>Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set</li>
 <li>Assist guests by checking/ retrieving their coats and/or items they left with the bell person</li>
 <li>Build relationships with members and guests and communicate and red flags and positive feedback to management to assess</li>
 <li>Influence a fun and positive atmosphere by being approachable and professional</li>
 </ul>
 Required Skills/Qualifications
 <ul>
 <li>Minimum of 3+ years' experience in a similar role.</li>
 <li>Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.</li>
 <li>OpenTable, Salesforce and Opera experience is a plus not a must</li>
 <li>Problem solving skills and bring conflict resolution to any anticipated or current matter</li>
 <li>Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment</li>
 <li>Strong communication skills and ability to understand and follow written and verbal instructions</li>
 <li>Flexible schedule and ability to work nights, weekends and holiday's (as needed)</li>
 </ul>
 Physical Requirements
 <ul>
 <li>Must be able to seize, grasp, turn and hold objects with hands.</li>
 <li>Must be able to work on your feet for at least 8 hours.</li>
 <li>Fast paced movements are required to go from one part of the club to others.</li>
 <li>Must be able to move, pull, carry or lift at least 40 pounds.</li>
 <li>Occasionally kneel, bend, crouch and climb as required.</li>
 </ul>
 Why work with us...
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 <ul>
 <li>Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match</li>
 <li>Paid Time Off: Full- Time Employees have sick day's + vacation days</li>
 <li>Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically</li>
 <li>Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability</li>
 <li>Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.</li>
 <li>Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.</li>
 <li>Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.</li>
 <li>Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.</li>
 </ul>
</div>


 The role…
 At Soho House, the Club Reception is responsible for welcoming, directing or signing in all members and guests to the property. As Club Reception, you will wear many hats and oversee the diverse portfolio of your local properties; reception desk and handle basic computer duties, host in the Restaurant and Rooftop, as well as performing Guest List responsibilities.
 A successful and experienced Club Reception, may also be responsible for training other members of the reception team and may be responsible for Maitre'd duties. We hope that you're a people person with excellent professional phone etiquette and a flair for making members and guests feel welcome!
  Main Duties
 
  Ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner
  Answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries
  Well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing
  Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet
  Perform Guest List duties on the floor level, club and/or Rooftop (if applicable)
  Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set
  Assist guests by checking/ retrieving their coats and/or items they left with the bell person
  Build relationships with members and guests and communicate and red flags and positive feedback to management to assess
  Influence a fun and positive atmosphere by being approachable and professional
 
 Required Skills/Qualifications
 
  Minimum of 3+ years' experience in a similar role.
  Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.
  OpenTable, Salesforce and Opera experience is a plus not a must
  Problem solving skills and bring conflict resolution to any anticipated or current matter
  Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
  Strong communication skills and ability to understand and follow written and verbal instructions
  Flexible schedule and ability to work nights, weekends and holiday's (as needed)
 
 Physical Requirements
 
  Must be able to seize, grasp, turn and hold objects with hands.
  Must be able to work on your feet for at least 8 hours.
  Fast paced movements are required to go from one part of the club to others.
  Must be able to move, pull, carry or lift at least 40 pounds.
  Occasionally kneel, bend, crouch and climb as required.
 
 Why work with us...
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 
  Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  Paid Time Off: Full- Time Employees have sick day's + vacation days
  Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
  Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
  Learning & Development: An extensive range of internally and externally run courses are available for all employees.
  Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
  Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
 


Club Reception - Ludlow House - Soho House & Co

Club Reception - Ludlow House

You need 4+ years in cultural event programming, strong relationship-building, multitasking skills, creativity, critical thinking, and a collaborative spirit; hospitality or music experience is a plus.

You will lead and create member events, manage budgets, coordinate with teams, promote activities, and track bookings to ensure engaging experiences and late-night attendance.

Berlin

The venue… SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping. The role... At Soho House, the Member Events Manager is responsible for creating special moments and continuing the “magic” within our Houses and physical locations. They will be programming, planning and executing innovative events for a Soho House region, using Soho House’s guiding principle of curating creative events for a community. Soho House events are designed to inspire members and connect the community. The Member Events Manager will be responsible for curating and producing regular memorable member events, all to the highest creative standards. The programming and its success can be measured by retaining and gaining new members. A successful Member Events Manager is an organized storyteller with their finger on the pulse with for cultural trends as well as talent and brings fresh ideas to the table that continues to engage members, guests and staff. The Member Events Manager will report into the Head of Membership & Communications with a dotted-line to the Head of Events Europe. Main Tasks… * Lead member events and House programming to connect the creative membership community through local story telling achieved by creating diverse and innovative experiences that result in positive feedback * Conceive unconventional and memorable member events from panel talks, workshops, live performances, DJ bookings to one-of-a-kind pop-ups (eg. an artist residency or building a bowling alley) * Collaborate with the team on major events (eg. Halloween, NYE) but be the one who leads the curation and production of such events. * Write the event copies and source images to efficiently promote events on our app and website * Liaise with graphic design team to create events collaterals and imagery * Deliver monthly calendars by set deadlines and make sure that events are uploaded on the app/website in due time to gather sign-ups from members. * Ensure the production and execution of member events by preparing Function Sheets and liaise with other departments about the event requirements in due time. * Liaise with finance department regarding member events budgets and invoices. Keep accurate track of costs related to member events and handle invoices of event partners with finance department. * Work across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all strategic objectives * Facilitate events by connecting members to other members and allow opportunities for events to be hosted by members * Build and create a robust database of bands, name talent and trends so that the House calendar is capturing the current cultural zeitgeist * Create systems to track the booking and forward planning of events so that deadlines and budgets are always met and work closely with the General Managers to ensure events deliver on business goals * Program to drive late night attendance of members in our Houses As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact. Requirements… * Minimum of 4+ years of cultural event programming or cultural event production experience * Influential leader driven by data driven analytics and relationships built throughout the creative community to ensure proper process, effective programs and technology are in place to support further growth and develop through membership recruitment, pipeline, process and member retention * Creatively driven and culturally in-tune to develop / foster a network and knowledge to execute large scale events * Collaborative and communicates well to provide direction / delegation to efficiently accomplish task(s) at hand * Research as well as exceptional organizational skills and extraordinary relationship building skills * Ability to multitask and execute under pressure and in demanding fast-paced environments * Energetic, flexible, collaborative, a proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administrative initiatives * Critical thinker and the ability to exercise good judgment and solve problems quickly and effectively * Hospitality or music experience a plus not a must Benefits... * 2 paid 'Volunteer Days' per calendar year (to support charitable causes). * Every House Membership * Monthly movie screenings in the in-house cinema with current movies * Monthly workout opportunities (including inter-departmental). * Weekly Yoga/Pilates classes * 50% discount on our Cowshed products * Discounts with external providers (corporate benefits) We would like to point out that we will store and process your data within the scope of the application process in accordance with the provisions of the Federal Data Protection Act.

The venue…SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping.The role...At Soho House, the Member Events Manager is responsible for creating special moments and continuing the “magic” within our Houses and physical locations. They will be programming, planning and executing innovative events for a Soho House region, using Soho House’s guiding principle of curating creative events for a community. Soho House events are designed to inspire members and connect the community. The Member Events Manager will be responsible for curating and producing regular memorable member events, all to the highest creative standards. The programming and its success can be measured by retaining and gaining new members.A successful Member Events Manager is an organized storyteller with their finger on the pulse with for cultural trends as well as talent and brings fresh ideas to the table that continues to engage members, guests and staff.The Member Events Manager will report into the Head of Membership & Communications with a dotted-line to the Head of Events Europe.Main Tasks… * Lead member events and House programming to connect the creative membership community through local story telling achieved by creating diverse and innovative experiences that result in positive feedback * Conceive unconventional and memorable member events from panel talks, workshops, live performances, DJ bookings to one-of-a-kind pop-ups (eg. an artist residency or building a bowling alley) * Collaborate with the team on major events (eg. Halloween, NYE) but be the one who leads the curation and production of such events. * Write the event copies and source images to efficiently promote events on our app and website * Liaise with graphic design team to create events collaterals and imagery * Deliver monthly calendars by set deadlines and make sure that events are uploaded on the app/website in due time to gather sign-ups from members. * Ensure the production and execution of member events by preparing Function Sheets and liaise with other departments about the event requirements in due time. * Liaise with finance department regarding member events budgets and invoices. Keep accurate track of costs related to member events and handle invoices of event partners with finance department. * Work across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all strategic objectives * Facilitate events by connecting members to other members and allow opportunities for events to be hosted by members * Build and create a robust database of bands, name talent and trends so that the House calendar is capturing the current cultural zeitgeist * Create systems to track the booking and forward planning of events so that deadlines and budgets are always met and work closely with the General Managers to ensure events deliver on business goals * Program to drive late night attendance of members in our Houses      As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.Requirements… * Minimum of 4+ years of cultural event programming or cultural event production experience * Influential leader driven by data driven analytics and relationships built throughout the creative community to ensure proper process, effective programs and technology are in place to support further growth and develop through membership recruitment, pipeline, process and member retention * Creatively driven and culturally in-tune to develop / foster a network and knowledge to execute large scale events * Collaborative and communicates well to provide direction / delegation to efficiently accomplish task(s) at hand * Research as well as exceptional organizational skills and extraordinary relationship building skills * Ability to multitask and execute under pressure and in demanding fast-paced environments * Energetic, flexible, collaborative, a proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administrative initiatives * Critical thinker and the ability to exercise good judgment and solve problems quickly and effectively * Hospitality or music experience a plus not a must      Benefits... * 2 paid 'Volunteer Days' per calendar year (to support charitable causes). * Every House Membership * Monthly movie screenings in the in-house cinema with current movies * Monthly workout opportunities (including inter-departmental). * Weekly Yoga/Pilates classes * 50% discount on our Cowshed products * Discounts with external providers (corporate benefits)      We would like to point out that we will store and process your data within the scope of the application process in accordance with the provisions of the Federal Data Protection Act.

Member Events Manager (m/f/d) - Soho House & Co

&lt;strong&gt;The venue…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping.&lt;br&gt;&lt;br&gt;&lt;strong&gt;The role...&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At Soho House, the Member Events Manager is responsible for creating special moments and continuing the “magic” within our Houses and physical locations. They will be programming, planning and executing innovative events for a Soho House region, using Soho House’s guiding principle of curating creative events for a community. Soho House events are designed to inspire members and connect the community. The Member Events Manager will be responsible for curating and producing regular memorable member events, all to the highest creative standards. The programming and its success can be measured by retaining and gaining new members.&lt;br&gt;&lt;br&gt;A successful Member Events Manager is an organized storyteller with their finger on the pulse with for cultural trends as well as talent and brings fresh ideas to the table that continues to engage members, guests and staff.&lt;br&gt;&lt;br&gt;The Member Events Manager will report into the Head of Membership &amp;amp; Communications with a dotted-line to the Head of Events Europe.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Main Tasks…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lead member events and House programming to connect the creative membership community through local story telling achieved by creating diverse and innovative experiences that result in positive feedback &lt;/li&gt;&lt;li&gt;Conceive unconventional and memorable member events from panel talks, workshops, live performances, DJ bookings to one-of-a-kind pop-ups (eg. an artist residency or building a bowling alley)&lt;/li&gt;&lt;li&gt;Collaborate with the team on major events (eg. Halloween, NYE) but be the one who leads the curation and production of such events.&lt;/li&gt;&lt;li&gt;Write the event copies and source images to efficiently promote events on our app and website&lt;/li&gt;&lt;li&gt;Liaise with graphic design team to create events collaterals and imagery&lt;/li&gt;&lt;li&gt;Deliver monthly calendars by set deadlines and make sure that events are uploaded on the app/website in due time to gather sign-ups from members.&lt;/li&gt;&lt;li&gt;Ensure the production and execution of member events by preparing Function Sheets and liaise with other departments about the event requirements in due time. &lt;/li&gt;&lt;li&gt;Liaise with finance department regarding member events budgets and invoices. Keep accurate track of costs related to member events and handle invoices of event partners with finance department. &lt;/li&gt;&lt;li&gt;Work across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all strategic objectives&lt;/li&gt;&lt;li&gt;Facilitate events by connecting members to other members and allow opportunities for events to be hosted by members&lt;/li&gt;&lt;li&gt;Build and create a robust database of bands, name talent and trends so that the House calendar is capturing the current cultural zeitgeist&lt;/li&gt;&lt;li&gt;Create systems to track the booking and forward planning of events so that deadlines and budgets are always met and work closely with the General Managers to ensure events deliver on business goals&lt;/li&gt;&lt;li&gt;Program to drive late night attendance of members in our Houses&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Requirements…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Minimum of 4+ years of cultural event programming or cultural event production experience&lt;/li&gt;&lt;li&gt;Influential leader driven by data driven analytics and relationships built throughout the creative community to ensure proper process, effective programs and technology are in place to support further growth and develop through membership recruitment, pipeline, process and member retention&lt;/li&gt;&lt;li&gt;Creatively driven and culturally in-tune to develop / foster a network and knowledge to execute large scale events&lt;/li&gt;&lt;li&gt;Collaborative and communicates well to provide direction / delegation to efficiently accomplish task(s) at hand&lt;/li&gt;&lt;li&gt;Research as well as exceptional organizational skills and extraordinary relationship building skills&lt;/li&gt;&lt;li&gt;Ability to multitask and execute under pressure and in demanding fast-paced environments&lt;/li&gt;&lt;li&gt;Energetic, flexible, collaborative, a proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administrative initiatives&lt;/li&gt;&lt;li&gt;Critical thinker and the ability to exercise good judgment and solve problems quickly and effectively&lt;/li&gt;&lt;li&gt;Hospitality or music experience a plus not a must&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Benefits...&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;2 paid 'Volunteer Days' per calendar year (to support charitable causes).&lt;/li&gt;&lt;li&gt;Every House Membership&lt;/li&gt;&lt;li&gt;Monthly movie screenings in the in-house cinema with current movies&lt;/li&gt;&lt;li&gt;Monthly workout opportunities (including inter-departmental).&lt;/li&gt;&lt;li&gt;Weekly Yoga/Pilates classes&lt;/li&gt;&lt;li&gt;50% discount on our Cowshed products&lt;/li&gt;&lt;li&gt;Discounts with external providers (corporate benefits)&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;We would like to point out that we will store and process your data within the scope of the application process in accordance with the provisions of the Federal Data Protection Act.

Soho House & Co

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