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Area Member Events Manager - Chicago/Toronto

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Hospitality & Retail
  • Chicago
  • Quick Apply

AI generated summary

  • You need event planning experience in hospitality, knowledge of local trends, budget management skills, strong communication, and a passion for community events. Physical stamina required.
  • You will plan, execute, and oversee member events, manage budgets, coordinate with teams and vendors, track event success, and mentor an Event Coordinator while fostering community engagement.

Requirements

  • Proven experience in event planning, production, and strategy, preferably in a hospitality or creative industry.
  • Strong understanding of local creative communities, cultural trends, and event production.
  • Demonstrated ability to create, curate, and execute memorable events that align with brand identity and community values.
  • Experience managing event budgets and tracking financial performance.
  • Excellent communication, organizational, and time-management skills.
  • Ability to collaborate across various teams and departments.
  • Passionate about Soho House’s vision and community-driven events.
  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to work on your feet for at least 8 hours.
  • Fast paced movements are required to go from one part of the club to others.
  • Must be able to move, pull, carry, or lift at least 40 pounds.
  • Occasionally kneel, bend, crouch and climb as required.

Responsibilities

  • Develop a strategic events plan for the House, aligning programming with House Identity Plans and the specific membership profile at each House to attract and retain members.
  • Work closely with the Head of Member Events for North America on overall strategy and direction, ensuring that all events are consistent with Soho House values and creative standards.
  • Create a quarterly calendar of events, programming diverse and innovative experiences that resonate with the local creative community and Soho House's global identity.
  • Plan, produce, and execute a wide range of member events, from intimate gatherings to large-scale House Parties, ensuring the highest creative standards.
  • Oversee all aspects of event production from small to large, including vendor coordination, logistics, creative development, and on-site execution.
  • Be present at important/key events through the week/evening/weekend/public holidays whilst also delegating to MR or other departments to help facilitate events where it is not necessary for you to be present.
  • Take a lead on fulfilling partnership requirements and budget spend on Tier 2 events in the House, such as Secret Sounds.
  • Curate events that inspire and connect members, using storytelling, creative experiences, and talent bookings that are in line with the Soho House vision.
  • Provide members with opportunities to engage with one another through events, while encouraging member-led event initiatives.
  • Manage existing and new relationships with members who either run events or would like to run events, maintaining the delicate dynamic and efficient communications at all times.
  • Collaborate and build relationships with the Regional Director, General Manager, Membership teams, Operations teams, and other internal departments (creative, content, design, digital, etc.) to deliver events that meet business objectives and drive member enjoyment.
  • Act as the key liaison between the House and external vendors, artists, and creatives, ensuring smooth collaboration and high-quality event delivery.
  • Track and report on event success reviewing KPIs and metrics provided by the data team, such as member bookings, attendance, and feedback.
  • Use feedback to continually optimise programming, ensuring events remain relevant and in demand by all members.
  • Work with the Head of Member Events for North America to review the performance and impact of the event programming and make data-driven improvements.
  • Manage the full event budget for the House, ensuring events are delivered on time and within budget.
  • Oversee and manage the performance of one Event Coordinator, providing guidance, mentorship, and support.
  • Delegate event responsibilities appropriately, ensuring successful delivery of all event tasks.
  • Responsible for recruiting, onboarding, and training the Event Coordinator, as well as conducting performance reviews.
  • Develop and maintain strong relationships with the local creative community, ensuring the House remains at the forefront of cultural trends and opportunities.
  • Build a robust database of local talent, vendors, and creatives to ensure the House is continuously programming events that resonate with members.
  • Support broader Soho House initiatives and contribute to global events when needed.
  • Perform additional duties as assigned by the Head of Member Events for North America.

FAQs

What is the main responsibility of the Area Member Events Manager?

The main responsibility of the Area Member Events Manager is to manage the planning, programming, and execution of all member events at specific Soho House locations, ensuring alignment with the overall strategy set by the Head of Member Events for North America.

How many people will the Area Member Events Manager oversee?

The Area Member Events Manager will manage one Events Coordinator.

What type of events will the Area Member Events Manager be responsible for?

The Area Member Events Manager will be responsible for planning and executing a wide range of member events, from intimate gatherings to large-scale House Parties, ensuring they reflect the unique identity of the House and its membership profile.

What qualifications are required for this role?

Required qualifications include proven experience in event planning, production, and strategy, preferably within a hospitality or creative industry, strong understanding of local creative communities and cultural trends, excellent communication and organizational skills, and a passion for Soho House's vision.

What is the budget responsibility for the Area Member Events Manager?

The Area Member Events Manager is responsible for managing the full event budget for the House, ensuring events are delivered on time and within budget.

Will the Area Member Events Manager need to be present at events?

Yes, the Area Member Events Manager is expected to be present at key events, while delegating certain responsibilities to others when necessary.

How will the success of events be tracked?

The success of events will be tracked by reviewing key performance indicators (KPIs) and metrics provided by the data team, such as member bookings, attendance, and feedback.

What are some of the benefits offered to employees?

Benefits include health care, 401K matching, paid time off, career development opportunities, access to learning and development courses, team events, and complimentary meals while on duty.

What is the salary range for the Area Member Events Manager position in Chicago?

The salary range for this role in Chicago is $80,000 to $85,000 USD.

What is the physical requirement for this position?

The physical requirements include the ability to seize, grasp, turn, and hold objects, work on your feet for at least 8 hours, move or lift at least 40 pounds, and occasionally kneel, bend, crouch, and climb.

Soho House is a place for our diverse membership to connect, grow, have fun, and make an impact.

Travel & Leisure
Industry
5001-10,000
Employees
1995
Founded Year

Mission & Purpose

Soho House is a company that operates private members' clubs, hotels, and restaurants in various cities around the world. They provide exclusive spaces and services for individuals in creative industries, offering a blend of social, work, and leisure environments. Soho House's ultimate goal is to create inviting and inspiring spaces where like-minded individuals can connect, collaborate, and unwind. Their purpose revolves around fostering a community of creatives, entrepreneurs, and professionals, providing them with a supportive network and a vibrant setting to socialise, work, and relax. Through their distinctive venues and services, Soho House aims to facilitate collaboration, nurture creativity, and enhance the well-being of their members.