South Tyneside and Sunderland NHS Foundation Trust provides a comprehensive range of healthcare services, including emergency care, planned surgery, and outpatient services. Their mission is to deliver high-quality, compassionate care that meets the needs of the communities they serve. They focus on improving patient outcomes through innovation, collaboration, and continuous development of services. By engaging with patients and local stakeholders, they strive to create a supportive environment that ensures accessible, effective, and personalized care for all individuals in their catchment area.

Science & Healthcare

South Tyneside and Sunderland NHS Foundation Trust

We are one of the largest Foundation Trusts in the North East of England, providing acute hospital and community care.

You must provide secretarial support, transcribe medical correspondence, book appointments, manage patient pathways, handle queries, and maintain databases as needed.

You will transcribe medical letters, book appointments, negotiate investigations, liaise with staff, handle patient queries, and maintain databases efficiently and accurately.

Government & Politics

Healthcare

Sunderland

PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. To deliver secretarial support, as part of a team of Vascular team, including taking responsibility for: Transcribe confidential medical correspondence and clinic letters from audio dictation and provide to the patient. Booking appointments where appropriate &lt; 6 weeks. Negotiating diagnostic investigations and tests and communicating to patient.
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Negotiating admission or TCI date/time and communicating to patient. Booking of theatre lists and pre-assessment appointments. Validating the patients pathway in real time. Completing all tasks (Cashing up) clinics in real time including booking out and outcomes.
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To liaise with the Personal Medical Secretary and/or patient pathway Co-ordinators regarding the patients pathway and appointments and any instructions/outcomes from the clinic. Dealing with patient queries and communicating with outside agencies such as GPs, schools, health visitors, coroner, social services, other hospitals etc. Maintain databases as and when requested.

PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. To deliver secretarial support, as part of a team of Vascular team, including taking responsibility for: Transcribe confidential medical correspondence and clinic letters from audio dictation and provide to the patient. Booking appointments where appropriate < 6 weeks. Negotiating diagnostic investigations and tests and communicating to patient.

Negotiating admission or TCI date/time and communicating to patient. Booking of theatre lists and pre-assessment appointments. Validating the patients pathway in real time. Completing all tasks (Cashing up) clinics in real time including booking out and outcomes.

To liaise with the Personal Medical Secretary and/or patient pathway Co-ordinators regarding the patients pathway and appointments and any instructions/outcomes from the clinic. Dealing with patient queries and communicating with outside agencies such as GPs, schools, health visitors, coroner, social services, other hospitals etc. Maintain databases as and when requested.

South Tyneside and Sunderland NHS Foundation Trust

Mission