Large

Southeastern runs train services into London from Kent and East Sussex, operating some 1600 trains a day, carrying more than 400,000 passengers each weekday, serving 180 stations and covering 450 miles of track. We operate one of the busiest networks in the country including the UK’s first domestic high speed service with Javelin trains.

SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.

Transportation

Southeastern Railway

Transport

You should have strong communication skills, a friendly demeanor, and the ability to assist customers effectively in a fast-paced environment. Prior experience in customer service is preferred.

You will assist customers with inquiries, provide information about services, handle ticketing, resolve issues, and ensure a positive travel experience for passengers.

London

Job Introduction

Looking for a career that can take you places? Join our Southeastern station team at one of our London stations.


 * Imagine the pride you’ll feel knowing your care and customer service is creating a special place within your community.
 * Our stations have many roles, from working on our platforms to selling tickets. Giving you lots of long-term options and plenty of variety.
 * Enjoy a career that comes with great pay and benefits, a real sense of purpose, and where every shift is a chance to create special connections.
   
   

Can you move people? Apply now.

We are currently recruiting for the below part time positions:


 * London Bridge Part Time: 16.30 - 20.30 Monday to Friday
 * London Waterloo East Part Time: 07.00 - 11.00, 16.00 - 20.00, 17.00 - 21.00 Monday to Friday
   
   

PLEASE NOTE THAT DUE TO THE NATURE OF THIS ROLE, CANDIDATES NEED TO BE AT LEAST 18 YEARS OLD TO APPLY.

Role Responsibility

What You’ll Do

Help make every journey through our station an enjoyable one. This means providing top-notch customer service, always following safety protocols, and making our stations clean, welcoming spaces to be in.

Our Station teams are made up of a variety of roles. These include positions on our platforms and gatelines as well as in our ticket offices. We also have team members who provide general support across a few stations (this often requires a full driving licence). And on our high-speed services we have Passenger Hosts.

Depending On Your Role, You May Spend Your Time


 * making sure trains are dispatched safely and on time from our platforms
 * inspecting tickets and helping passengers get through our gatelines
 * cleaning and tidying our stations
 * answering passenger questions and helping them get where they need to be
 * dealing with lost property
 * selling tickets and promoting activities on our railway
 * conducting regular safety and security checks.
   
   

Training

Full training will be provided in this role, but please note, the training is full-time Monday-Friday and all candidates are required to attend and pass this training for the role.

The Ideal Candidate

The Experience You’ll Need

You don’t need railway experience to do this role. We’re looking for people from all backgrounds to join our team.

All You Need Is


 * a passion for making every passenger journey the best it can be
 * excellent people and communication skills
 * some customer service experience
 * a proactive and positive attitude
 * the ability to work well in a team
 * the ability to handle challenging situations well.
   
   

Given the start and end times of shifts, it’s also best to have your own transport to get to and from your place of work.

As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here .

Other Things To Know


 * This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
 * All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.
 * If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.
   
   

Find out more about our recruitment process and get tips to help you apply .

What You’ll Get In Return

Along with your salary, the rewards you’ll get include:


 * a final salary pension
 * 28 days annual leave allowance (including bank holidays)
 * free rail travel across our networks.
   
   

Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits .

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an comprehensive benefits package which includes;


 * A Contributory Final Salary Pension Scheme
 * Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
 * After a qualifying period, reduced rate travel on other train operators, including European services
 * Up to 32 days annual leave entitlement (which includes bank holidays)
 * Access to an array of discounts for retail and leisure products through our benefits scheme.
 * Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.
 * Full training and free uniform
   
   

About The Company

A bit about Southeastern

We’re one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 400,000 passengers and serving 180 stations.

However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey.

It’s also about making our railway a great place to work and our team one that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a ‘Great Place to Work’ at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.

Learn more about our railway and what we achieved in 2023 .

SE Trains Limited

Customer Services - Part-time - Southeastern Railway

&lt;strong&gt;Job Introduction&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Looking for a career that can take you places? Join our Southeastern station team at one of our London stations.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Imagine the pride you’ll feel knowing your care and customer service is creating a special place within your community. &lt;/li&gt;&lt;li&gt;Our stations have many roles, from working on our platforms to selling tickets. Giving you lots of long-term options and plenty of variety.&lt;/li&gt;&lt;li&gt;Enjoy a career that comes with great pay and benefits, a real sense of purpose, and where every shift is a chance to create special connections.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Can you move people? Apply now.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;We are currently recruiting for the below part time positions:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;London Bridge Part Time: 16.30 - 20.30 Monday to Friday &lt;/li&gt;&lt;li&gt;London Waterloo East Part Time: 07.00 - 11.00, 16.00 - 20.00, 17.00 - 21.00 Monday to Friday&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;PLEASE NOTE THAT DUE TO THE NATURE OF THIS ROLE, CANDIDATES NEED TO BE AT LEAST 18 YEARS OLD TO APPLY.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Role Responsibility&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;What You’ll Do&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Help make every journey through our station an enjoyable one. This means providing top-notch customer service, always following safety protocols, and making our stations clean, welcoming spaces to be in.&lt;br&gt;&lt;br&gt;Our Station teams are made up of a variety of roles. These include positions on our platforms and gatelines as well as in our ticket offices. We also have team members who provide general support across a few stations (this often requires a full driving licence). And on our high-speed services we have Passenger Hosts.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Depending On Your Role, You May Spend Your Time&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;making sure trains are dispatched safely and on time from our platforms&lt;/li&gt;&lt;li&gt;inspecting tickets and helping passengers get through our gatelines&lt;/li&gt;&lt;li&gt;cleaning and tidying our stations&lt;/li&gt;&lt;li&gt;answering passenger questions and helping them get where they need to be&lt;/li&gt;&lt;li&gt;dealing with lost property&lt;/li&gt;&lt;li&gt;selling tickets and promoting activities on our railway&lt;/li&gt;&lt;li&gt;conducting regular safety and security checks.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Training&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Full training will be provided in this role, but please note, the training is full-time Monday-Friday and all candidates are required to attend and pass this training for the role.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;The Ideal Candidate&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;The Experience You’ll Need&lt;br&gt;&lt;br&gt;&lt;/strong&gt;You don’t need railway experience to do this role. We’re looking for people from all backgrounds to join our team.&lt;br&gt;&lt;br&gt;&lt;strong&gt;All You Need Is&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;a passion for making every passenger journey the best it can be&lt;/li&gt;&lt;li&gt;excellent people and communication skills&lt;/li&gt;&lt;li&gt;some customer service experience&lt;/li&gt;&lt;li&gt;a proactive and positive attitude&lt;/li&gt;&lt;li&gt;the ability to work well in a team&lt;/li&gt;&lt;li&gt;the ability to handle challenging situations well.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Given the start and end times of shifts, it’s also best to have your own transport to get to and from your place of work.&lt;br&gt;&lt;br&gt;As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. &lt;strong&gt; Find out more here . &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Other Things To Know&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.&lt;/li&gt;&lt;li&gt;All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.&lt;/li&gt;&lt;li&gt;If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt; Find out more about our recruitment process and get tips to help you apply .&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;What You’ll Get In Return&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Along with your salary, the rewards you’ll get include:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;a final salary pension&lt;/li&gt;&lt;li&gt;28 days annual leave allowance (including bank holidays)&lt;/li&gt;&lt;li&gt;free rail travel across our networks.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Meaning you can feel secure in your career as well as fulfilled by your work. &lt;strong&gt; Click here to see our full range of amazing benefits .&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Package Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Southeastern recognises the value of every individual employee and offers benefits that reflect this.&lt;br&gt;&lt;br&gt;As well as a &lt;strong&gt;generous salary&lt;/strong&gt;, we offer an &lt;strong&gt;comprehensive benefits package &lt;/strong&gt;which includes;&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;A Contributory Final Salary Pension Scheme &lt;/li&gt;&lt;li&gt;Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)&lt;/li&gt;&lt;li&gt;After a qualifying period, reduced rate travel on other train operators, including European services&lt;/li&gt;&lt;li&gt;Up to 32 days annual leave entitlement (which includes bank holidays)&lt;/li&gt;&lt;li&gt;Access to an array of discounts for retail and leisure products through our benefits scheme.&lt;/li&gt;&lt;li&gt;Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.&lt;/li&gt;&lt;li&gt;Full training and free uniform&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About The Company&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;A bit about Southeastern&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We’re one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 400,000 passengers and serving 180 stations.&lt;br&gt;&lt;br&gt;However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey.&lt;br&gt;&lt;br&gt;It’s also about making our railway a great place to work and our team one that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a ‘Great Place to Work’ at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.&lt;br&gt;&lt;br&gt;&lt;strong&gt; Learn more about our railway and what we achieved in 2023 .&lt;br&gt;&lt;br&gt;&lt;/strong&gt;SE Trains Limited

Customer Services - Part-time

You should have experience in accounts receivable and payable, strong attention to detail, proficiency in accounting software, and excellent organizational skills.

You will manage invoicing, process payments, track receivables and payables, reconcile accounts, assist with financial reporting, and ensure accuracy in financial records daily.

Job Introduction

We are seeking an Accounts Receivable/Payable Assistant to join our team on a 12 month FTC based from our Head Office in London Bridge (Hybrid Working).

You will be responsible for the timely processing and payment of supplier invoices and to deal with suppliers in a professional manner.

Duties will include housekeeping of the system, ensuring all internal procedures are adhered to, and resolving disputes between Southeastern and external suppliers.

Take a look at the video below to see what we achieved in 2023!:

The Ideal Candidate

To be considered for this role we recommend you demonstrate the below in your application;


 * Good Excel spreadsheet abilities and Oracle systems experience
 * Working knowledge of purchase ledger.
 * Technical Skills (both Financial and Systems).
 * Excellent numeracy skills.
 * Ability to work as a self-motivated member of a team.
 * Ability to organise and prioritise.
 * Customer service skills.
 * High level of personal integrity.
 * Logical with attention to detail.
 * Good interpersonal skills and effective communication
   
   

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a generous salary, we offer an comprehensive benefits package which includes;


 * A Contributory Final Salary Pension Scheme
 * Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel)
 * After a qualifying period, reduced rate travel on other train operators, including European services
 * Up to 24 days annual leave entitlement (plus bank holidays)
 * Access to an array of discounts for retail and leisure products through our benefits scheme.
 * Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.
   
   

About The Company

About Southeastern

Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track.

Just Over 4,600 Employees - Mostly From The Communities That We Serve - Work Together To Provide This Vital Service And We Are Looking To Expand Our Successful Team. We Have a Strong Set Of Values That Shape The Way We Run Our Business And Guide Our Staff In Delivering What Our Customers Need. These Are


 * We aim to be the best
 * We make the difference together
 * We care passionately about our people and our passengers
   
   

We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable and able to do everything to the best of their ability. Read about some of the great Diversity and Inclusion initiatives our Head of Colleague Experience has been leading on here .

We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve. We welcome and encourage applications from people of all backgrounds.

We proud to be a WORK180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here .

We have also won the Top Employer award at the Women in Rail Awards 2022!

If you have been unsuccessful in the recruitment process for the same/similar position you will not be eligible to apply for a period of 6 months from that date.

All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment). We will also complete right to work in the UK and criminal record checks. This is to ensure we are employing the best person for the role and to protect our customers, colleagues and our reputation. We are unable to offer sponsorship to work in the UK.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment.

SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.

SE Trains Limited

Attached documents


 * Accounts Receivable Payable Assistant.docx

Southeastern Railway

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